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Southeast Dance Shop
5910 Duraleigh Rd #136, Raleigh, NC 27612, United States
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Southeast Dance Shop
Comments
Ki
Review №1

This lady is always helpful an very friendly.

Na
Review №2

Wonderful customer service! My daughter forgot to pack my granddaughters ballet slippers and everything needed for dance class last week. I would have had to drive an hour to pick them up. I called Southeast Dance Shop, just a few minutes from my home, and they had everything ready for me to pick up quickly and easily. Very friendly and helpful. I would recommend them to all!

Li
Review №3

We received great service from this local business and even got an extra surprise! They had exactly what we needed at a fair price. We will be back!

Ma
Review №4

Love Southeast Dance. Great place to shop for dance apparel. They are always so helpful, nice and really take their time. I go there for all my granddaughters dance shoes and clothes. Erin is who works there and she is so helpful.

Da
Review №5

The service at this dance shop is always exceptional. They are very helpful whether shopping for new dance shoes, leotards or accessories. Theyve even offered demonstrations when buying a new hair accessories, which was super helpful!

Ro
Review №6

As a Father with daughters, this store and its owners were an oasis in the confusing world that is all things ballet. We came in - in a rush trying to figure out what I needed to make a hair bun. Everybody behind the counter was extremely helpful and even gave me a step-by-step instructions and a hotline to call. Super friendly and helpful. Yahoo jumbo medium.

Di
Review №7

Excellent customer service! The lady knew exactly what we needed and was able to answer all of our questions.

Pa
Review №8

The lady was very rude with us. My daughter tried a pair of jazz shoes on and we decided to go to another store to compare prices, she told me i had to pay 25 dlls just to try them on.

Sa
Review №9

I have been shopping here for years and this is the only place I go to get my daughter ready for the new season. They have the largest selection around and have a knowledgeable staff that is always eager to assist. When we are in a hurry they can look at my daughter and recommend which brand of clothing would fit the best... thus eliminating having to try on tons of clothes and take up a lot of time. They always get a proper fit in shoes, too. Somehow they have always managed to allow enough growing room in the shoes to get my daughter thru the entire season. I have been to other stores, but non compare to the great customer service at southeast!

Kr
Review №10

I loved the quality of the items and the customer service is top notch. Definitely will shop here going forward for my dancewear.

Br
Review №11

It wouldnt have been so bad if the Manager wasnt so rude. We called before even going into the shop and she was rude on the phone too. Just because we arent regulars and it was our first time doesnt mean you have to treat us like were stupid. If we ask a question answer it without a rude tone. Overall she lost a sale and I wont recommend this store to anybody. I will also be letting my dance instructor know not to send people to this location.

L
Review №12

Salesperson who took care of me was belittling in a sarcastic/negative manner. I was very taken- aback. Dont know if she was the owner or sales representative. Nevertheless, it was inappropriate behavior. Another salesperson was also in the store and was very nice. Be prepared if you enter the shop.They also have a web site, but prices online are dramatically discounted - retail in the brick-and- mortar store. Not good biz practice.

Je
Review №13

The lady that helped my friend and I was beyond rude. When she first spoke to us she greeted us kindly and then as she began to help us find shoes she continued to make smart remarks to us and talked down to us like we were stupid. Sad part she is actually the manager, I would not recommend this environment to anyone and I will make sure not to tell anyone to go there.

Ly
Review №14

Love that place!! They always have what we need and can fit you for what ever shoes you need!

Ki
Review №15

I have never felt more uncomfortable or unwelcome in a store. I went about a week ago to try on shoes for a show Im in. I dont know if its because Im not a dancer, but the woman who helped me didnt seem to want to help me at all. I asked for her opinion about the fit and she wouldnt give it to me. She told me I had to make the decision for myself. Which would be fine except Im not used to buying dance shoes and I dont know how theyre supposed to fit.When I got home I realized I should have gotten a different size but instead of exchanging them there, I went to Relevé, where I felt infinitely more comfortable and welcome. I came back today to return the shoes and the woman told me I was too late, even though I was within the 7 day policy. I tried to show her that it was exactly a week later and she threw the calendar back on the shelf, said Im not going to argue with you, it doesnt make enough of a difference to me, and made a big show of how she was letting me return them even though I was technically too late. I will never go to this store again, at least while this woman is the manager.

Je
Review №16

Bought some Jazz Shoes for my daughter. They have everything ! Great place

T.
Review №17

The shop had everything we needed for my Daughter dance performance. Thank You !!

Sh
Review №18

The lady who worked the day I stopped by was very helpful and knowledgeable. I knew I wanted Capezio tights but I wasnt sure of my size or coloring, and I was assisted promptly.

Me
Review №19

Thank you for your patience. My experience was great!

Ma
Review №20

The staff has good knowledge and comes right over and efficiently gets us what we need. There is a good selection. They really take pride and take an interest in this niche. Ive had a child get fit for pointe shoes. I think the people who posted the negative reviews are taking the staff the wrong way. Its definitely a place where they are not going to let you claw through their racks and browse endlessly on your own---they will make suggestions because they do have an opinion instead of sitting there and cracking their gum or texting or whatever. After wed been there a long time they even gave us something free once. They also do custom embroidery.

So
Review №21

Fair priced and the customer service was extremely helpful and friendly.

So
Review №22

Jessica and Brittany,I am very sorry you had a negative experience in our store. Please feel free to call the store and speak with me about your experience. I would like to understand exactly what happened so that I can rectify the problem.

Ca
Review №23

Nice shop, great customer srv and large assortment of dance attire.

Al
Review №24

A little overpriced but definitely has a variety of dance gear!

Li
Review №25

Friendly and helpful staff.

We
Review №26

Very kind and helpful!

Am
Review №27

Very helpful staff!

Er
Review №28

Very helpful staff

La
Review №29

Very rude staff

Information
2 Photos
29 Comments
4 Rating
  • Address:5910 Duraleigh Rd #136, Raleigh, NC 27612, United States
  • Site:http://southeastdanceshop.com/
  • Phone:+1 919-787-0011
Categories
  • Dance store
Working hours
  • Monday:Closed
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Good for kids:Yes
Planning
  • Quick visit:Yes
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