Adrian was so helpful when I went to purchase shoes. He was very kind and knowledgeable about shoes. Great employee!
KD was very helpful. The store was very neat, the selection was extremely cool. Ill be back to check this store out!
Our experience here was phenomenal. I wish I knew the young mans name but he was dark skin, football built with thick twist/locs. He was working so hard he was sweating. It was packed in there. He helped my husband order the cosmic sneakers due to them not having his size in the store. He said we can get them to come to your front 🚪. Enough said it was purchased. My husband was pleased. So thank you young man for your help, knowledge, patients. The entire staff was working hard getting people in and out. An every last one of them spoke. They acknowledged you. Great customer service 🌹
Mr Jabari is a wonderful employee he helped me find a pair of shoes that I wanted and even shipped them to my home town to pick up he went out of his way to help me and I very much appreciate it employees like him are wonderful and I wish there were more of them very kind and helpful
Good selection and friendly staff but the store was dirty and run-down.
Great customer service from the young man who helped us find my son his first pair of Jordans. Even hyped my son up a bit!
They required me to wear a mask to enter the store. I’ll take my money elsewhere.
Please get merchandise from the early to late 90s. Selection was terrible taste wise IMO.
Great group of people that help during your shopping experience.
I went in today not really sure what I wanted, but a super nice girl brought out a few different pairs of shoes she recommended for me and I ended up leaving with two pairs! Vapormax flyknit and a pair of ultraboosts. She was awesome! SUPER excited about my shoes too! Sad I didn’t catch her name.
Nice staff, quick service. In and old the way I like to go. Thank you
Top notch experience despite the large crowd.
Very kind and helpful staff.
This place backdoors seen a guy walk out with unreleased GS pairs of lows and the manager was in it this location is sus
Great selection of shoes and apparel!
Love this place but dangerous for me have 45 pairs of sneakers
Loud music and the employees ignored my family the entire visit so we went somewhere else
Too crowded so we just walked in and left.
A good selection of shoes
Awesome store...great help
A good option
I walk thru here with fake yeezys and noone ever notices
Its a foot locker..just not impressed with the selection...Adidas was lacking in style...
Gotten better over the weeks
I like how we were greeted as soon as we walked in the door. Jesus waited on us promptly. We found the shoes we were looking for at a reasonable price.
Friendly staff. Good selection.
Great choice of shoes.
Love this store
Salespeople have an annoying habit of hovering over you. I understand you ask when I come in but when I say Im looking right now leave me alone. This annoying guy kept coming back to me. After I told him what I wanted he still came back with the wrong shoe.
Great spot with many different shoes to choose from! One of my favorite chains!
I have literally called this location 25+ times in the past 2 days to ask one simple question about a sneaker release and theyre not answering. I called the triangle town center location to confirm it was the correct number and they answered in 2 rings. They also confirmed that I had the right number. I understand being busy, but I do not understand letting the phone ring for minutes MULTIPLE times.
They could’ve been a A bit friendlier and more attentive to the customers. Bunch of people standing around nobody doing anything. Take a look at what’s going on in the garage maybe you can beef up the sales
Horrible customer service! Although there are a couple great staff members, the customer service of the management staff is very disappointing. The staff member Doug is always helpful and very interactive whenever I visit this location... And I visit quite often because I buy lots of shoes. I also shop at other sneaker retailers and never get the type of customer service I normally receive at this location. I really dont have the time to detail all of the customer service issues I have encountered at this location with the management, but it is very unfortunate that this is the only House of Hoops in the Raliegh area. I would definitely choose to shop at an alternate location if there was another House of Hoops located in the city.
Just visited this location to exchange a pair of shoes gifted to me which were bought at another Foot Locker, and this crews excellent attitude and patience while searching for a couple of sizes and managing an illegible receipt made certainly warrants props(sorry for not getting any names)
Sloppy order handling if shipped to the store. Other then that it’s a shoe store with pretty good service.
I called from Winston Salem looking for shoes a specific pair of Stephen Currys for my grandson. Jessie was so friendly and so very helpful! Relieved some Holiday stress and that was very much appreciated!
I wear a size 15 shoe so it is very hard to find shoes inside of stores. Foot Locker always has shoes my size in stock, so it makes feel much better. The staff is always friendly and willing to help. For any and all shoe shopping I recommend Foot Locker.
Jabari is the man
Didnt badger me while I was looking. Quickly got what I needed when I found what I was looking for. Great shopping experience.
Lets just say my children are happy!😫😪
Terrible selection of sizes. My son asked about five different pairs of shoes in a size 9, they didnt have a single one in his size. Doesnt do much good to have 40 different basketball shoes on the shelf if you can keep them in stock in a standard size.
Awesome staff that helped me get exactly what I wanted..
I still have a their gift card for like 2 years
Awesome selection of shoes and great prices, love this shoe store!
Great place to go for shoes. Very good customer service
I got to exchange something I got off line from there website and I was able to find the style I wanted and size!
Too crowded
I called and had a question about a purchase and “Brianna”took time to answer all my questions. She was very helpful and provided great customer service.
Friendly staff. Large sneaker selection.
My daughters and I entered the store one afternoon ready to purchase $100+ basketball shoes. After a full 10 minutes of wandering around the store searching for shoes, we still were not approached by a sales staff person asking us if we needed help. After we had to go to the register to request a shoe, it took another 5 minutes for someone to bring them out and at that point, we were disgusted with the lack of customer service and we walked out. Not customer-service oriented at all - their staff appeared to be more concerned with personal conversations between staffers rather than assisting customers who were willing to spend money. BIG MISTAKE to quote a line from Pretty Woman.I will never set foot in another Footlocker.Karen DeHartChapel Hill, NC
Hottest releases go down here.
Good store
Good selection of shoes at great prices, easy to find the right size shoe for everyone.
Crappy customer service, went in trying to find a shoe and all the employees were walking pass me and never said hello or Ill be right with you. They were not even busy the time I went in and I waited 10 minutes before I left.
Great store
Wide selection of shoes
I love Footlocker......just not this one. Terrible terrible customer service.
Always have what I need and gives a military discount.
Excellent customer service from Brock
Good staff, decent prices, and lots of choices
Smooth transition
Really good selections and customer service
Food was xcellent! will go back
For the true sneaker head.
Great!
I dont know why they have a phone number listed cause it never gets answered
Picked up some dope kicks.
Good selection of shoes not the best customer service but Ive seen worse
Great Selection
Very slow service
Terrible Customer Service
Nice place
Gay
Great shoes but not on my budget.
Ecxelente service
Rude off.