user
Sonic Device Repair Raleigh
6588 Glenwood Ave, Raleigh, NC 27612, United States
Appearance
Sonic Device Repair Raleigh
Comments
Le
Review №1

Took my phone in as a walk-in to get the screen replaced. Staff was super friendly and helpful. Fixed my phone in less than an hour. Hopefully no more broken screens for me, but I would definitely use them again! Price was better than the other places I called. 100% recommend Sonic.

Ha
Review №2

Always receive excellent customer service and same day fix for almost all of my repairs! They communicate well and were able to price match for me! Made everything so convenient will certainly recommend!

A.
Review №3

The guys in Sonic is smart and just nice guys. I took my Samsung watch in for a battery. Jim ordered the battery and in a bout a week my watch was fixed. I will do business with them in the future. So glad I found a place to fix the watch. I love that watch and Sonic.

To
Review №4

Brought my iPhone here for a screen replacement and battery repair. Got it done in about 40 mins and super cool front desk guy who was easy going and genuine. Unfortunately, the iPhone screen started flickering the next day but true to their warranty, they replaced it again. I suppose this happens and I’m not upset. Just glad they fixed it and now my phone works!

Na
Review №5

I got the best service at Glenwood location. Replacing the screen of my iPhone with the home button did not last 45 minutes. Also I would like to thank the guy at Brier creek location because he took me the first place and gave the best price then sent me to the Glenwood store since they have the pieces I needed

Su
Review №6

The gentleman that helped me transfer data from old phone to my new phone since Verizon store was temporarily closed was very helpful, courteous, and professional, thanks for your help!!

Wi
Review №7

I have been use Sonic Device Repair for a few years now, they always doing a good job. today I took in my laptop for service, they have mentioned to me that they have been 1 star review attacked by a competitor. I was so shocked by Google allowing someone to do this. Business doing that should be banned from Google.

Jo
Review №8

I had my iPhone XS Max screen repaired here, they did nice job. Fixed in 30 minutes as promised, cheaper than other place I have quoted. Very happy customer. Will be back if I need any other repair.

Ca
Review №9

Great fast service! I called the day before and they were very nice on the phone which made me decided not to call other places and to just come here! My phone was ready in less than 45minutes!

Sa
Review №10

I was very pleased with the service i received when i brought my ipad 7th for a screen replacement. The employee is very kind, knowledgeable, fast with the repair and explained everything clearly. I really appreciated fast turn around

sh
Review №11

I had my iPhone X screen replaced here about 5 months ago after I cracked it. After a minor fall from a table with the phone case on, the screen on my phone popped out of its frame. I took it to a different repair place, who said my phone screen was replaced with a non-Apple product and was adhered in place with what is essentially electrical tape. The screen repair itself cost over $129 and was rendered useless by a fall a year later that even iPhones without cases should be able to weather. I highly recommend going to an official Apple store or retailer to get your phone repaired before coming here.

Tr
Review №12

Very fast and friendly. Great deal! Super satisfied.

Sh
Review №13

They helped me to replace screens for both cell phones and laptop; fixed my computer who got water damage; and recovered data from a broken computer! This is the must-go-place whenever I had trouble with my phones or computers. Very professional and have very good customer services.

Je
Review №14

Great prices and friendly service. Ive been going here for year for screen replacements.

Ka
Review №15

Gin was so professional, helpful and kind I will definitely be making this my go to phone place. Thanks again!

Ra
Review №16

Just left this place. Got my phone from spectrum. Took 2 hours in line at spectrum and they could not fix my phone. Took It Sonic.. 5 min he fixed my phone.. This is my NEW go to place for all my phones needs. Thanks so much!!! You rock man!!!

Va
Review №17

I had my iPhone XR back glass replaced here, same day repair, affordable and convenient! Highly recommended.

T-
Review №18

I just left the Sonic location in Cary, NC and let me just say Bobby was absolutely AMAZING!!! He was extremely informative and helpful with getting my charging port replaced. Did I mention how fast he was able to service my phone and have it back to me before the expected wait time. I will most definitely recommend this shop to everyone I know that are having phone issues.

We
Review №19

My backglass in my iPhone XR was shattered. They gave me an honest estimate on cost and finished repair in 1 hour, wow, super fast, I will definitely come back if I need any future assistance and highly recommend

Jo
Review №20

They are the best and súper helpful, fixed my iPad within 1 hour. great to work with. They answered my questions and I highly recommend.

wi
Review №21

Service and the personal are excellent!!!!I recommend them 100%

sh
Review №22

I really enjoyed there great customer service and fast with working on the product. Thanks for giving great customer service.

Xi
Review №23

It took me 10 minutes to get my phone repaired. Much more efficient than waiting in the Apple store. Great service! Friendly staff! Definitely recommended.

Ju
Review №24

Great service. They fixed my dead iPhone with very reasonable price with a good warranty. Super helpful.

Hu
Review №25

Excellent service by charging port was loose and wasn’t working properly. They took a look at it and cleaned it out for me free of charge and now it works perfectly! Go hear for all your phone repair needs

Wi
Review №26

I have to say they are very good, they fixed my PS4 motherboard issue the same day. Saved all my game data, very impressed. Definitely would recommend if you have any issues with your electronic devices. Fast, friendly and courteous service.

br
Review №27

This business I will be back to. They know there products and services inside out. The prices are very reasonable . And overall great business and professional.

Ev
Review №28

I had a computer refuse to boot Windows and happened not to have a USB boot drive on hand. It was later in the evening, so Sonic was the only place open nearby. I called to see if they sold any, and they did, so I raced around the corner, only to find out they wanted to charge me $60! I said I wouldnt pay any more than $20, and he told me to have a good day. I was able to go over to my dads the next day and make one for free. Theyre either always over priced, or they were trying to take advantage of me because they thought I was in a desperate situation

Ti
Review №29

Sonic Device Repair (Raleigh) really helped me out of a pinch. I had been looking for someone to repair a pair of high-end Hearing Protection and they did not disappoint...this is a testament to their ability to repair just about anything electronic.I contacted Sonic Device Repair (Raleigh) and spoke w/Jin...his responsiveness and willingness to help me ASAP instilled great confidence in their ability to make said repair.A big thanks to my man Jin!!!!

Da
Review №30

They were able to fix my ps4 when I didn’t think it was possible. Very professional and good quality work. I would recommend this repair shop to everybody

Mi
Review №31

I love taking my device needs to this shop, Ive been looking around the area since I just moved here and I tried a number of shops in the area. This place is by far the best, they have wicked fast speed with some of my devices, I only waited a day for my phone and tablet to get fixed and 2 for a free diagnosis and repair on my laptop! The people there are very warm and welcoming and theyre super helpful and knowledgeable. The prices there are super fair, highly recommended for any of your device needs/ repairs!!!!

Ma
Review №32

Walked in and got service instantly! . They fixed my iPhone 11 screen under 20 mins and the price was reasonable. Phone looked brand new like the way I bought it . very knowledgeable, and know the stuff, highly recommend!

Th
Review №33

Always have a great experience here. They answer all your questions and do a awesome job fixing your devices.

Ch
Review №34

Called this morning and they were able to see me same day. I dropped my IPhone off and they replaced a screen along with a few other bad components. In a couple hours it was ready to go. Phone is working great now. Definitely recommend!

se
Review №35

Not friendly expensive. not responsive after doing business with them

Sa
Review №36

Took my phones broken screen for repair and the manager made sure that I was happy with the service provided in every step of the process... they care about the customer satisfaction over everything else and that alone is priceless... recommend for all your repairs.

Ja
Review №37

This people lie, total rip off. They broke my phone and don’t want fix it. They use trash parts on the phone that will break your phone instead of fixing. Go somewhere else to fix your phone problem please and save your phone and money.

Ho
Review №38

GREAT FAST BUISNESS! Highly recommend!! They fixed my laptop! Thank you so much. Definitely will come back again if any problems occur.

Tr
Review №39

These guys are awesome! I have to print 1 paper, its definitely not type of service they provide, but manager agreed to help me for free. My usb flash was faulty and he agreed to print it from email. I was in a hurry and it saved me a lot of time!

Gi
Review №40

I am so glad that I went to this place to get my iPhone XR fix! The employee took great care of me from the moment I walked in the store. He was super knowledgeable and clearly explain to me what was wrong with my phone, and the risk that could happen. Would recommend this place!!

Ju
Review №41

Same day, walk in service. Great pricing and service. Great managed place.

Ch
Review №42

Amazing shop. I do not know any other repair shop like this. They know their stuff, have an electrical engineer on staff, offer micro-soldering. Hands down the BEST!! I will continue to use them for any repairs needed for my mobile devices and computers.

Sa
Review №43

This shop did a great job repairing my Xbox console! Throughout the repair process, they kept me informed with status updates and were quick to respond to any questions or concerns I had. Highly recommend!

Co
Review №44

My first experience here at Sonic Device Repair was professional, courteous, timely and efficient. The sonic professional was highly intelligent and thorough and effective with the problem I had with my iPad. He completely explained my options, gave me a fair assessment of what it would take to fix the problem and options for my comfort with repair. I never had a better experience with any other technological masters. This was a fabulous find. I used to go to the geek squad at Best Buy. No longer will I wait or be challenged with the unknown. This is a magical place. The quality is superb!!!

mo
Review №45

Very nice people ! Love the work they do ! Very professional!

La
Review №46

These guys are great! Reminders for appointments, great service at a great price, repaired by iPhone back glass fast and friendly! Support local businesses...glad I went here instead of Apple Store. I highly recommend this device repair shop. Also has easy parking within distance of Walmart, if you need anything to do while you wait.

Ja
Review №47

Great work. They fixed my computer in less than a day and had great customer service.

Cr
Review №48

There is good customer service here

ni
Review №49

Will be going again great customer service I don’t know who helped me but thank you you were an angel to me I came there panicking because I didn’t think I had enough to get my phone fixed but he worked with me again thanks 10 out 10 even tho I had to go back twice to get it fixed

lu
Review №50

Got my galaxy note 20 ultra back glass replaced here for cheap and was handled fast with care. Thanks!

st
Review №51

This company is hands down the best company for device repair. I’ve brought my Xbox and PS4 here for repair and I won’t go anywhere else. They are very professional and courteous. They’re also very quick with repair.

YR
Review №52

Very pleased with the service is very polite and didnt have to wait long at all this. Is the only place you should go

Ch
Review №53

Walked in to get my iPhone 8 plus screen fixed yesterday and had a good experience. They told me could take about 30 minutes, but it was fixed in about 15 minutes (what a surprise! I am so happy). Would highly recommend this place.

Bi
Review №54

They fixed my iPhone X in 20 mins. Excellent service and they did great work, pleasant all around experience; would definitely recommend this place. I need to bring my MacBook here for service.

In
Review №55

I went to another repair place to get my iPhone X screen replaced. Unfortunately that store broke the chip on the board caused touch stopped working. I have a lot of stuff on my phone not backed up. Im so lucky to find Sonic, Jason and his team are fantastic, very knowledgeable. They can fix the mess from previous repairs, although a little pricey, but Im so glad I can get my phone fixed. If I ever need repair again, I wont go anywhere else but Sonic!!!

Xu
Review №56

My iphone X died due to a update progress. It cannot turn on, and the system on iTunes shows 4013 error. Apple support asked me to call apple store since they dont have any available slot and they dont welcome walk ins. Whats worse, they will charge me $548 for this, because they think it is hardware issue. I contacted Sonic instead at 10pm, their online chat was still open. They were very responsive and professional. I walked in the very second day, they got it fixed in hours. It costs me only $200. Compared with apple, they are way more better.

Si
Review №57

They fixed my cracked screen on my Samsung perfectly. Very honest and personable staff. I went later for a battery for another phone and they gave me a great deal. Very pleased and will definitely do nurture with them again. Nightly Highly recommend!

Cu
Review №58

I stopped by in passing this place & to my surprise I got the BEST DEAL EVER!! Not only did they repair my phone in 20 minutes...they only charged me less than $60...Now my iPhone is like new again & it works great!! Thanks guys for helping me regain my iPhone back..I would recommend this place to everyone!!! Hey if you need a phone or computer repair this is the place to Go...

Vi
Review №59

Good customer service

Da
Review №60

My iPhone XS was in boot looping, I need the data in the phone and asked many places around, but they couldnt do anything. Found the Sonic Device Repair, and they are able to recover my data with a very reasonable price. They have a great location and I would highly recommend them to anyone who needs data recovery to check them out

An
Review №61

My first impression here in Sonic Device Repair is professional, honestly and knowledgeable. They fixed my iphone 6s that has backlight issue in 2 hours, which most of the repair store dont have the ability to work on this kind repair, and the price is much cheaper compared to the quote from Apple store. Big thumbs up for the local repair store, and highly recommend this place to everyone!!!

Ad
Review №62

Had major physical damage on my GPU, they fixed it right up and also found a bad mosfet and I got my card back in 24 hours. Nowhere else could do board repair like they do.

Gr
Review №63

I brought 2 phones in for batteries for both a new screen and a screen protector for one. They simply did excellent work at a reasonable price

De
Review №64

Fast, professional, quality work, honest. Couldn’t ask for better. (I rarely post a review but was so impressed, felt compelled to.)

Ma
Review №65

This place is great, fixed all my devices with a fair price, and super fast, employees so friendly

Br
Review №66

What a great place! The my have gone way out of their way to make a customer happy! I definitely will go back if needed and I tell everyone this is the place to get fixed.

ju
Review №67

My phone got water while rowing and immediately went black.There are more than 30,000 photos stored in my mobile phone!The shop assistant received me very kindly and patiently, told me not to turn on the phone, and quickly helped me eliminate the problem, repaired the mobile phone motherboard and restored more than 30,000 photos!I am very touched and cherish, thank you so much!I highly recommend this repair shop!Superb technology, good service, perfect!

Ma
Review №68

I have a family of 5, all with phones and computers. Ive used Sonic regularly to replace cracked screens and resolve computer issues. They are very knowledgeable and dedicated to solving your issue. Also very honest and reasonable with pricing. Ive been very happy to have a friendly and reliable resource for all my familys computer and device issues.

Ad
Review №69

Absolutely outstanding. I have been a service manager for most of my working career, and I know what makes for outstanding service. Jason and his team has it! My iPhone 8 plus is keep rebooting itself, and I need the data in the phone badly. I went to a few other places and got turned away. Finally found Sonic, they are able to fix this boot loop issue a lot quicker than I expected, they have definitely earned my business and that of anyone asking me where to take their phones for repair in the future.

Si
Review №70

Our business computer broke by accident, and they managed to recover all the information we had. Great service!!!

Br
Review №71

Went late, they still accommodated is,, replaced i phone screen in less than 20 minutes & flawlessly installed screen protector (that in itself can be a task). Thanks for last minute help

An
Review №72

I am a returning customer! They did screen replacements on my 2 iPads, great job, done very quickly at a fair price. Even during the pandemic, they were very responsive and helpful. Will do business again.

An
Review №73

I cracked rear camera glass of my iPhone XR and they replaced it good as new!! Super good value and they had it finished in 30 minutes. Definitely recommend going here!

Pa
Review №74

Jeremy fixed my phone after it fried, and he was able to retrieve all the data. Awesome experience. Will definitely go there next time we have an electronics issue.

TY
Review №75

GREAT CUSTOMER SERVICE! FINISHED MY PHONE IN 30 MINUTES LOOKS BRAND NEW! I WOULD DEFINITELY RECOMMEND GOING HERE !!

De
Review №76

The best store in raleigh for repairs and screen protectors i will definitely be coming back here again and I suggest anyone to do the same best place !! 😃 🙂

Ro
Review №77

Fixed my iPhone 6s Plus here, quick, and affordable. Will definitely come back if I need anything else, but I hope not

Su
Review №78

The owner is so helpful and also knowledgeable. He has repaired screens for us and my daughter’s laptop. He even helped her long distance when she got back to college. Great place.

An
Review №79

Great work, fast service. Brought our ancient iPad air in for a replacement screen after we shattered it. Their price was lower than others. They did suggest replacing the battery, but since the iPad is 7 years old, that made sense and we did it.They responded quickly (minutes normally, hours when I sent messages at weird times) to all questions, by phone or email.

K
Review №80

I have to get my iPhone screened replace. Services was great. I’ve had no issues with my screens replacement and that was months ago. Great place will use again if I need to and I would recommend.

sh
Review №81

I went to the Cary location and was given great customer service. Very reasonable Too!Great service.

Bi
Review №82

Honest, reliable and high quality service with very low price! I’ve been using their services for years long before they moved to this new location. They fixed all types of iPhone issues for my whole family. I am very satisfied each time! Highly recommended!

Da
Review №83

I started going to Bobby when he was on Maynard. Ive been a repeat customer ever since. He has fixed phones for my entire family and done so with ease. We dont take our phones anywhere else. Hes an honest businessman and genuinely a good person.

Ge
Review №84

I had Sweetwater build me a music computer three years ago. The Computer that they sold me wasn’t professionally built. Back in March I sent it to Sweetwater and they sent it back saying they couldn’t fix it. I brought it over to Jason and Jeremy at Sonic Device Repair because they fixed my iPhone in a day.Even though it took longer to fix than expected, they did a great job saving all my data, drives, monitors. I had over 25 years of original data and they were patient with my questions, took the time to do the job right. It was well worth the money I spent and I don’t think I will ever go anyplace else when it comes to my computer or iPhone.

An
Review №85

Awesome service and awesome work. My phones like new again. Saved me a lot fo money. Thank you so much !!!

Mo
Review №86

This place is great! Jeremy has helped me so much and always answers my questions. The people here just want to help you, they wont try to rip you off or sell you something you dont need!

Ra
Review №87

My phone was acting up (charging port was busted). They were able to save my list of phone contacts while I went and bought a new phone (cheaper than repairing the port). I made it back just before closing and they helped me transfer my data and set up my new phone even though it was after hours. I really appreciated that. I know where to go for my next phone problem. Bobby is really great.Update: I had a followup problem - disconnected my account. Had to install a new sim card. Bobby helped with that too!

M
Review №88

Great service and faster response. Highly recommendable for all electronic repair. Price is also reasonable.

Aa
Review №89

I havent experienced customer service, professionalism, and timeliness like this in quite some time. I brought my ps4 in because it wouldnt power up. They ran diagnostics, kept me updated through the process and had it ready for me to pick up later today. Amazing service, Ill be back if i have any other issues. Thanks Jeremy

Ke
Review №90

This place is awesome! Their staff is always friendly and helpful, and the manager (Jeremy) goes above and beyond the call of duty to help all of his customers. If you want your devices repaired by real people you can actually trust, I highly recommend them!

Br
Review №91

Excellent repair and customer service! They not just fixed my iPhone 6 screen, they also check the battery and noticed the battery is also bad, they replaced both with a great price, and better by far than what I had been quoted elsewhere. They not only fixed my iPhone 6, but also cleaned up my charging port for free! Best customer service and end result of anywhere, and for anything, that I can remember in recent memory. Highly recommend!

De
Review №92

Went to the Maynard road location by the Walmart neighborhood market Bobby was absolutely excellent he knows his business and he is kind and professional will take my stuff there from now on nowhere else Im just very happy with his expertise.

P
Review №93

Called many places and SDR gave me the best price. Not only that but the service was impeccable and fast. Who attended me ( can’t recall his name at the moment) was great! Can’t ask for more.

Ja
Review №94

Awesome place for device repair. Took my Apple Watch there was greeted with friendly staff and the repair took less than 24 hours! They were also a lot cheaper than it would have been to get it fixed at the Apple Store. Super happy with my decision to choose this place for my repair.

Th
Review №95

Quick fast service, and good prices. One of if not the lowest prices for services around. And they have great customer service. Took my PS4 in ti be cleaned and just over an hour later it was done.

Ke
Review №96

Went to bring in my phone which had a cracked screen. the store manager pointed out that the screen wasn’t actually damaged.Manager pointed out it was only my screen cover. He gave me a new screen cover free of charge.Excellent experience

Ri
Review №97

I went in for a screen replacement on my 6 plus. i was greeted warmly and he gave me the price and time to fix it up front. I have used this company for many years and I definitely love the closer location.,

Br
Review №98

Always so nice! Did a great job on an iPhone I had brought in to get the screen replaced.

Ch
Review №99

Great service, fixed my iPhone 7 speaker within 30 minutes with a very reasonable price, highly recommended.

De
Review №100

Bobby is the best fast & fair no games absolutely the best service ever. He is absolutely the best at anything phone

Information
35 Photos
100 Comments
5 Rating
  • Address:6588 Glenwood Ave, Raleigh, NC 27612, United States
  • Site:https://sonicdevicerepair.com/
  • Phone:+1 984-333-0019
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations