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Mattress Depot USA
4102 S Meridian, Puyallup, WA 98373, United States
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Mattress Depot USA
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Je
Review №1

The store manager Roger hooked us up with great deals today for a new mattress and base! Super pleased with the customer service and awesome advice! I feel very confident that we have chosen a bed that will last us many years to come! Thank you so much Roger!

Be
Review №2

Roger has helped me pick out two mattresses now, and he is friendly, personable, and honest. He remembered me a year later and made sure I got a great deal the second time I came in. Travis and Dalton just finished delivering and setting up my new adjustable frame and mattress, and they were polite and in and out within 30 minutes, despite my monster of a staircase and Travis’ broken arm. I absolutely recommend Mattress Depot and this location in particular!

Ch
Review №3

This store is really awesome, Dave and roger will hook you up. Now their beds real well, full of energy and will treat you like a king or queen! Haha bed joke. But no really this place is actually really good

Ab
Review №4

Great experience Roger was helpful as soon as we walked in the door! Went to another mattress place before this but got our mattress here because the customer service was so great and the prices were good😊

Br
Review №5

Roger helped my wife and I, loved his customer service. Absolutely the best experience I’ve ever had. I will never go to another mattress store. He made forever customers out of us! Loved it! Couldn’t be happier. You need help go here and ask for Rodger!

Ka
Review №6

We were so happy with our experience here. Roger, the store manager, was extremely helpful and found us an amazing bed!!

Ga
Review №7

Roger is the best!!! Literally the best customer service I’ve ever experienced in my life. His attitude alone sold us on buying a mattress and a box spring. We loved the atmosphere around him!!

RC
Review №8

Staff was friendly and took their time to make sure I got bed I needed after systematically working through the wide selection in the store.Got a good price with holiday sale promotions. Stop in next to Best Buy and say hello to Gabriel.

Ka
Review №9

Had a very pleasant experience with Roger. He was amazing. Help with our decision with no pressure and didn’t rush us. We will be back for sure. Thank you for the great customer service!

Za
Review №10

Great customer service! Rodger is the best ask for him

Sh
Review №11

I’m going to have to assume that all of these reviews especially the ones referring to Roger, are all posted by friends because after my experience there, there is no way he has provided “amazing” customer service ever before in his life. He messed up my order, had no documentation I ever paid for my order, even though I had a receipt, gave me a bed frame instead of a box spring (that I paid for twice) then when I brought back the bed frame they had no record of that in their inventory. But if you they gave the wrong item and had no record of that, clearly their inventory system is a joke. This place is shady and trying to juice every penny out of the hard working class.

Ka
Review №12

Went in twice and both times we worked with Roger. I must say that we left mattress depot both times very satisfied. Roger was very helpful in helping us decide what mattress fits our needs and also helped us pick the adjustable frame that goes with our bed. First time my husband and I went in not even sure if we were going to purchase a bed and after speaking with Roger and gathering information between all the beds, we went with the temper pedic mattress with an adjustable frame and we LOVE it! Second time went in with my parents and again Roger worked his magic and was able to help my parents get a bed as well as an adjustable frame to go with their mattress. The customer service we received both times was awesome! Thank you Roger for all the help! Definitely recommend if you’re in the market for a new bed 😁

Je
Review №13

Stopped in to compare prices on mattresses, the salesman was very friendly & knowledgeable. We ended up purchasing elsewhere but we would go back in the future if we go mattress shopping again.

Da
Review №14

Amazing customer service and very flexible prices! Always recommend

Tr
Review №15

Wonderful service from Roger! Extremely friendly and quick. We come here for all our mattress needs!

De
Review №16

Was in and out with a king size bed with in 20min. Easy simple and I’m bout to be sleeping like a king🤝 Appreciate the help

Ed
Review №17

Rodger was very helpful he helped me get the right mattress super fast loved it !! If I have to shop for mire definitely will be coming back Thanks a lot !!

Da
Review №18

Hands down, this place is a must to get the best customer service, and the best mattress to fit your needs! The last two weeks my fiancé and I have done ton of research and visited about 5 different mattress stores, this one being the one we returned to after our great experience with Roger! As first time mattress buyers he taught us the ins and outs of what we should be looking for, and he never once made us feel pressured to buy. He understood our price point and made sure we were in the best mattress for our budget. Roger is the man! Quite honestly, my fiancé and I were saying how we wish every store we went into had a Roger. Thank you Roger for everything!

Mi
Review №19

Amazing customer service!!! Will continue buying all my mattresses here!

be
Review №20

Roger is amazing!! Great customer service and got me in n out of the store in no time and a great deal! Will recommend to family and friends as well!!

Je
Review №21

Roger was great, explained to him what we wanted and he immediately showed us and sold it to us. The whole experience was phenomenal and we will go and see him from here on out! Thanks Roger!

Je
Review №22

We just purchased a mattress from Roger at the Puyallup store. He was very friendly, knowledgeable and no pressure. We would recommend Roger and this store.

je
Review №23

I would reccomend seeing roger over anybody else in the mattress world, I came in 3 years after buying my bed from him and he remembered me, like it was yesterday

Ta
Review №24

Roger was friendly, informative, and incredibly helpful. I’d definitely do business with him again, and recommend to family and friends!

De
Review №25

Spoke with Lennie he was so nice.I wanted a box spring, but we got such a good deal we ended up buying a complete set. Thank you Lennie.

Ro
Review №26

Roger was great, knew what he was talking about. Really help find the best bed for us! Go and see Roger!

Ma
Review №27

The bed is great the store was great and awesome customer service. The delivery is not. 3 hour window and going to late past the three hours. That’s unfair to the customer. Taking up someone’s whole day.

Se
Review №28

Roger at this store is a fine southern gentleman, lol great salesman who doesn’t sale just provides great conversations and answers all the questions we had. Cone see the man

Sa
Review №29

Roger has great customer service!

Ri
Review №30

Jeff is extremely helpful, Knowledgeable, and friendly. Helped us to get a great deal on a very comfortable bed. Excellent customer service experience.

Bo
Review №31

Amazing customer service! Good prices! Very friendly and helpful. We have bought all of are mattresses over the years from here and couldnt be happier. Highly recommend them.

Je
Review №32

Lenny was great! So knowlegeable and honest and had a fun personality. Made buying a bed a fun experience. We would gladly recommend to our friends and family to go see Lenny at Mattress Depot USA in Puyallup. Thank you for the awesome service!

Bi
Review №33

Got a twin bed from here. Lenny was a great help. Did not know anything about matresss. Lenny walked me through all options. Thanks Lenny

L
Review №34

Roger is Very nice and easy to work with.

Ka
Review №35

This store killed it in customer service, price, and friendly & helpful attitudes. Our whole experience was great yesterday with Lenny and Roger. We purchased a new tempurpedic mattress and base and it was delivered in one day. I’ll recommend this store to everyone. Don’t even look anywhere else.

Mi
Review №36

Had a really good experience. They got me the perfect mattress, and their deals are a lot better than the competitors we were about tl check out.

Ti
Review №37

Always taken care of with the best quality products and customer service.

Ab
Review №38

The BEST customer service experience I’ve had in a long time. Roger, the owner, put absolutely no pressure on us but made sure that we got all the information we needed while also being transparent about what’s worth paying extra money for and what’s not to make sure we got the best bang for our buck. Will be recommending anyone that asks to buy from him.

jo
Review №39

I was super impressed with the service I received at the Puyallup Mattress Discount slighted.Store. My other experiences with other salesmen had left me with a low expectation of an honest salesman who understood that I was on a strict budget and could not afford much. So I was surprised when Roger, the owner, was quick to grasp my situation and yet was so personable and so polite. I left the store with the best possible mattresses and am so delighted. I would highly recommend this store and Roger!!!! 5 Stars to both!!!

Va
Review №40

My husband & I came into Mattress Depot for the first time 5 years ago, worked with Roger and today we went back and worked with Roger again.5 years ago and today EXCELLENT experiences and left very happy and Roger is why we continue to work with this business. He is very nice, professional but also personable and knowledgable about the products he sells you.Keep up the great work Roger. We will return to work with you again

Ki
Review №41

Roger is Awesome. Experience was fun, easy, and fast!! Thank you, Roger!! You saved my day 😁

Te
Review №42

First time buying a mattress and they made it stress free. Roger the owner was kind, knowledgeable and wanted to get me the best mattress in my budget! They were the lowest prices in the area (beating Costco) and would recommend them to anyone!

D
Review №43

Roger at Puyallup store is AWESOME! Wonderful customer service and great energy!!!

Ka
Review №44

Roger was super friendly and helpful!!

Kr
Review №45

Roger is an absolute delight to work with! Our family has now purchased 3 beds from him over the last 4 years and we will continue to come back to him. Great prices and excellent service. Thank you for making all of our mattress shopping experiences so easy!

Os
Review №46

Lenny was such a great help and helped me out so much.I’ll definitely be back thank you so much Lenny.

Je
Review №47

Roger was a dream to work with. He listened to both my husband and myself and what we were looking for and found us exactly what we needed. He never pressured us into buying and made the whole experience enjoyable. Will definitely be back!

Ed
Review №48

Super nice gentlemen. Roger at Mattress Depot.

Ge
Review №49

After several visits to other mattress stores, we finally found a store that fit us. Upon entering the Puyallup South Hill store, we were greeted by Roger who was properly masked (which didnt stop is vocal southern hospitality).My wife and I advised Roger we have seen several different brands and types, so it was comforting Roger didnt try to persuade us with more unnecessary questions. He asked the one question that none of the other stores asked at the start, which was what our price point. This made it easy as we gave Roger a price range and then he proceeded to show use a few brands/types. This made the decision making easier and less stressful with our financial situation.We highly recommend visiting Roger if you are looking for an honest and kind salesperson when shopping for a mattress.

Du
Review №50

Roger was amazing helping us get off the air mattress in our new house. Would definitely do business with him again.

Co
Review №51

Lenny was the extremely helpful in selling me my Sealy Beachstreet Mattress even with the end of the year sale, i was able to get a good price that wasnt a cheap model but still in my price range, he even through in a mattress protector for my active duty status in the military. awesome experience and am extremely happy with my new mattress.

Ma
Review №52

My 80 year old grandmother and I came to the store looking for a Temperpedic bed. We were assisted by Lenny and extremely impressed with his help which included being kind and not being a “hard and fast” salesman who makes you feel pressured. We were really pleased with our experience buying the mattress, when so many before felt like dealing with sleazy car salesman. Lenny is the best!

Ri
Review №53

Almost 10 years ago Roger helped us select mattresses for our family. We needed one firm, one plush and one plush/firm. Roger guided us through the selection process for each of our preferences. The mattresses were great and when there was a problem, customer service resolved it quickly.We recently decided it was time to replace our mattress. We returned to Mattress Depot and were pleased to see Roger. Once again he helped us make a really good choice. Thank you Roger! Its a pleasure to do business with someone who is sincere, knowledgeable and enthusiastic as you are.We also appreciate the zero percent financing available and that delivery arrived as scheduled.

Ro
Review №54

We really enjoyed our visit. The staff was super helpful and knowledgeable. I would highly recommend them to family and friends. Looking forward getting our new beds. Thank you for all the help!!!!

Ky
Review №55

Lenny was a great no-pressure salesman and gave me a great deal. Better than Costco.Travis and Eddie(?) were my delivery gentleman and they came an hour before scheduled, took my old mattress for recycling and put my new mattress up some stairs in my bedroom.Very considerate and friendly. Would recommend!

El
Review №56

Roger helped us get a new mattress. He was very knowledgeable about the different types of mattresses. He was very friendly and had amazing customer service. Would definitely recommend them!

Ka
Review №57

Mattress Depot USA in Puyallup is probably the only place that We will ever buy mattresses at. We went in with low hopes in finding 3 mattress’s that we could afford. The owner was there and he was beyond kind and friendly. You don’t find very many people who are kind and genuine . He made the whole process of buying a mattress easy and fast. We can not wait to sleep in our new beds. We highly recommended buying any mattress here and meeting the owner of the Puyallup store. Thank you Roger.

Ja
Review №58

Came into the store and Roger was excellent with his customer service and helped us find the perfect mattress for my daughter!!!! Recommend going here to get great friendly service!

Xa
Review №59

This place was amazing. Our service rep, Jeff was absolutely awesome. We got the bed we wanted with a customer experience we couldnt complain about whatsoever. He was helpful, invested, and very knowledgeable about the whole process. They have amazing financing options and an amazing selection. Definitely give this place a visit.

JM
Review №60

Had a great experience working with Roger. He was personable, knowledgeable and had a great accent :)We were also very satisfied with the delivery crew. The guys were nice and very professional.Highly recommended!

Mi
Review №61

Go see Roger at Mattress Depot! Super knowledgeable and helpful!

Lo
Review №62

Roger is so awesome very helpful and funnyGreat guy I love him

Ni
Review №63

Roger is the best very help ful funny helped me pick the right mattress is the best price with box springs thank you roger

D
Review №64

Wonderful! We did all of our research on the type of bed and base we wanted. The problem was finding the right store or outlet. After a half dozen stores, we came to this store. I was immediately taken by the friendly service and genuine care about our needs. We left getting exactly what we needed at a very good price. True test was next morning. I didnt wake up feeling I had been had. I felt as good or better as the previous day. Roger was amazing and the quality selection and price were excellent.

Al
Review №65

One of the best experiences I have had making a big purchase. Jeff listened to what our budget was and showed us many options within that. He made sure we tried them all out and found the best fit for us, all while being down to earth and very personable. Got a great deal too. Thank you Jeff!

Oc
Review №66

Roger was honestly the best person to sell me anything ever, nice kind a personable and can understand your needs instantly. Walked out with two mattress for delivery!

Th
Review №67

We had a fantastic experience with Roger today. He was full of information, answered all of our questions, and was incredibly friendly.

Lo
Review №68

We had a great experience buying a mattress at mattress depot because of Roger. He is one entertaining guy plus he is very knowledgeable about his products. It’s not a hard sell at all which I like, it’s just information given and then you make your decision. He was great to work with! I would highly recommend mattress depot and Roger as a sales person if you’re in the market for a new mattress.

Te
Review №69

We went in to check out a specific mattress we had seen online, Jeff was extremely helpful and let us take our time trying out different mattresses and was able to point us in the direction of the type of mattress we were looking for and one that would most benefit us. He is very knowledgeable about the products and was able to explain why one mattress felt a certain way compared to others. We never felt rushed or pressured. It was a very pleasant purchasing experience, I would definitely recommend stopping in if you are looking for a new mattress.

Ka
Review №70

Jeff had excellent customer service skills. Was so welcoming, addressed me by my name, he was so friendly & the bed that I got is AMAZING! Great job Jeff! I will definitely be recommending people to come to Mattress Depot, great environment and awesome service.

Ro
Review №71

Awesome experience! Roger went out of his way to make sure we picked the perfect mattress for our needs at a great price! Super friendly and low pressure atmosphere. Definitely recommend a visit.

De
Review №72

You expect salesmen, its refreshing when they are pleasant and low key. We got a mattress we liked at a fair price, with great service and delivery. They cared about us. We thought a cat was lost inside the old mattress, we found her, but the delivery driver had stopped, and searched his truck already. Good job!

Mo
Review №73

Came here to purchase a mattress and had an absolute blast with Roger. He was so helpful and made our experience so easy and fun. We didn’t expect to enjoy mattress shopping but we sure did here. I would highly recommend this place, & don’t miss the sale this weekend!

Ch
Review №74

We came in to buy our son a mattress and had a great experience. Our salesman was helpful, friendly and hassle free. We also got a great price on a mattress, foundation and mattress protector.

Mi
Review №75

Jeff hooked us the F up! My wife and I are so pleased! Not pushy in any way and he really wanted us to spend time in each mattress to tune in our comfort needs! Please come here if you think you need a new mattress!

Ju
Review №76

Great salesman named Lenny....got a great mattress for a Good price.....

ma
Review №77

I just had my mattress delivered today. After visiting several other stores in the area, I came into the Puyallup store. The salesman there( Ive forgotten his name, but he was delightful to talk with. And his southern accent was a blast to listen to) immediately understood what I was looking for. I got a mattress for a great price and didnt break the bank. I would definitely recommend this store. Their staff in the store and the 2 nice guys who delivered my mattress led by Travis, were polite, clean and quick. Thank you

J3
Review №78

Mr. Roger is outstanding. Really looked out for military personnel. Outstanding customer service. I purchased a full size gel mattress @ an outstanding price. I WILL be coming back real soo . See Roger when you all come in. Great guy will make you feel at home.

ju
Review №79

Jeff was super helpful and showed us around several different types of mattresses. He was very knowledgeable about the different options. We looked at coil and memory foam mattresses. There was no pressure to buy we had his undivided attention the whole time.

An
Review №80

Best experience ever with buying a mattress. Dealt with Roger today and he is beyond amazing! Couldn’t be more happy with the outside of the day. Thank you Roger and mattress depot for making the buying a mattress process so easy and enjoyable.

Ch
Review №81

Roger was our salesman. He was very friendly and listened to our needs. He provided us with his wealth of knowledge, and this allowed us to make an informed decision. I would highly recommend Roger if you need a mattress and I will see him for my next one.

El
Review №82

We have done business with mattress depot USA twice now and both times we have had exceptional service and they have gone above and beyond with the deals for us. 1st time we worked with Roger and he was amazing and today we worked with Jeff. He was friendly, understanding and worked with us above and beyond! Recommend this place above all!

Ja
Review №83

Roger is the best sales employee, kind reassuring and giving the best advice. He is some one that buzzes with energy and is nice, I dont really like people but he is great. I dont think Ill ever shop for another mattress any where else. Thank you!

Ja
Review №84

We actually bought a bed here about 9 months ago and we were very pleased with it. We got good advice and made a good selection. The installers gave us several choices about what height to use and we chose the middle. Last week I had back surgery and was having trouble getting up onto the bed, so I called the store and asked if we could have the lower height on the bed instead. The manager said that the installation service could not do it, but that he would come over and take care of it himself. He did.Thank you, Roger!

Ma
Review №85

Roger provided the best customer service EVER!! I went in looking for a bed that I needed that same day because my mom was coming home from the hospital. My situation was not taken advantage of and Roger made sure the mattress would be delivered between 2pm-6pm. It was delivered and set at 3:30pm! Thanks Roger! You’re a ROCKSTAR 💗

Ni
Review №86

Best experience I had the guy was funny not rushing me and really helpful

St
Review №87

Place where dreams are fulfilled

Sh
Review №88

Roger is the most helpful person! We loved the way he took care of our needs. He was so friendly and made sure we didn’t leave disappointed. I will definitely return for all my mattress needs!

Ju
Review №89

We came in to shop for a mattress and Jeff was truly amazing! He was helpful in showing us the different mattresses and wed educating us on how each one worked and their benefits! Jeff is for sure the guy you want helping you out especially if youre buying for the first time. :-D

Ki
Review №90

This store is awesome. Clean neat and well merchandised. Roger is fantastic and makes you feel comfortable. Will continue all bedding needs from him. Thank you for the great service too!!

Ha
Review №91

Me and my husband came in here looking for a bed and we had no idea what we were doing! Jeff showed us his recommendations and we found the perfect mattress for us, we asked ourselves how we were sleeping without it before! He was super helpful and we didn’t feel pressured into anything, overall we had an awesome experience!

Je
Review №92

Friendly, helpful and best price in town for bed frame and box springs. We already had our own mattresses and they still went above expectation to give us a good deal. Come see Steve for your bed needs!

To
Review №93

5 stars for Great service! Greeted with high energy employee (Request Roger) He gave us a great mattress buying experience for our daughter. Kept our kids young entertained the whole time too!

Ne
Review №94

The only place I go for my sleep comforts! Great manager that knows his business inside and out!

Da
Review №95

Jared was really helpful (and patient!) in assisting us with selecting and purchasing a new mattress. I highly recommend working with him. He is knowledgeable and easy to work with.

K'
Review №96

My fiancé and I bought our first bed together today!! Mike and Roger were nothing short of AMAZING!!!!! Gave us a great deal within our budget. For real...if your looking for a mattress this is the place to go! Ask for Roger he will make you feel like family while taking care of your mattress needs. Tell him Sheen sent you! 😉

Hu
Review №97

Walked into the mattress depot of puyallup and was immediately greeted by Roger. He was very personable and made the mattress buying process easy and painless. He had a lot of knowledge on all products and helped me get the bed I wanted while not exceeding my budget. Highly recommend buying from Roger!

Ki
Review №98

Visited Mattress Depot today to research mattresses. Had a great experience with Roger! Talked to us about our needs and didnt try to give us something we didnt need or want! He is awesome! Will tell my friends!

St
Review №99

Highly recommend this store and Roger. Great experience with my purchase of split king mattresses and two motion bases with massage. Ive been researching and trying out numerous mattresses and foundation bases at many stores and on-line. I was ready to buy a much more expensive name brand set that this store carried. Roger listened to me and my needs. I tried the bed I had been researching. He showed me another set that I had not heard of before. The feel was the same, the base motors were quieter, and the whole set was about the same price as just the two twin XL mattresses I had been looking for. I went home and did more research. Came back the next day with my wife so she could try it too. Bought the bed set from Roger and saved over two thousand dollars. He also gave me a discount for my military service. Make sure to let them know if you are active duty, retired, or served in the military. I am used to sales people doing up sales on products. It was refreshing to be steered toward a much less expensive set that met all my needs. Very happy with the bed and my experience at this store. Thank you Roger.

Do
Review №100

We came in today looking for an adjustable base for our king size tempurpedic mattress. Jeff helped us find the perfect fit. He was super knowledgeable and friendly and I couldnt be more pleased with our experience. I definitely recommend Mattress Depot.

Information
52 Photos
100 Comments
4.8 Rating
  • Address:4102 S Meridian, Puyallup, WA 98373, United States
  • Site:http://mattressdepotusa.com/
  • Phone:+1 253-770-2800
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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