My 16 oz blended mocha and 16 oz iced Americano with a scoop of protein came out to $11, where Im usually paying $8 max at literally any other stand.The americano is God awful. I took 1 sip and almost vomited. I asked for a half scoop of protein to be stirred into my shots of coffee...its so chunky you can see it floating throughout the drink. On top of it all, the drink was warm. An iced drink...was warm. Totally un-drinkable. Shouldve lit a $10 on fire instead.Unfortunate because I work out at the gym in this lot almost daily but I wont be back to this stand.
I’m a delivery worker, I was delivering items to Bean Tree this morning and had quite an unpleasant experience. As expected for 9 am, they were slammed. When I arrived at the address it took me several minutes to find the correct building and once I found that it was a small drive-thru coffee shop, I wasn’t sure where to park my vehicle to begin unloading their items. I didn’t want to cut in front of their customers or slow business down. There was also a vehicle already parked at their back door where it looked like people unload things. After calling a few times, leaving a voicemail, waiting 15 minutes for a message from them about where to unload their items, I drove up and waited behind a few cars at the window where I could speak with a barista. She was extremely dismissive and rude, I tried explaining the situation to her and she told me everyone knows where to put their stuff, I felt kinda dumb and asked if all the other drivers knew where to unload and she said “yup back step is pretty common”, with the most condescending tone possible. I tried to explain that I didn’t want to be late because I know that falls on me, so I tried calling a few times and she rudely interrupted me telling me how slammed they were and that she doesn’t know what to tell me. (I completely understand this, that’s something they could’ve accounted for by putting delivery instructions in the delivery notes).I pride myself in providing my customers with exceptional service and this interaction was less than savory. I’m not sure what happened today, but we were both just trying to do our job and if your employees could be a bit more friendly and communicative, it would go a long way!
Order the vannilla chai tea blended with whip cream, you wont regret it ;)
Love these guys! Delanos coffee is delish! And they have hemp milk, yay!
Coffee was great, service was fast, employee was efficient and most of all, friendly.
Great Coffee. Girls are real nice and remember you.
Theres one barista girl here who overcharges me and the sad part I even tip her on top of that price.. I have sent over some friends to buy the same drinks and they pay less . when Igo and theres a different barista they also charge me a lower price....smh dislike baristas like that . FYI SHE is the tanned chick with tank tops .
This is my go to coffee place. Ladys are all super friendly and they can make anything you like.
Great coffee.They didnt have any masks on.COVID cases are rising and I wont be back here until the pandemic is over.Start taking this pandemic seriously if you want to stay open.
Great coffee great people great service west more could you ask for
I love Bean Tree. They always know how to make it right. Their coffee is so delicious and a perfect pick me up. The ladies there are so sweet and know exactly what I want. I drive all the way across town to have their coffee. I would recommend this place to anyone who appreciates great coffee and warm customer service.
No masks. No sign of Covid safety measures.
Tattia is the best in the world...❤️
Locally owned. Wonderful people.
The people that work here are AMAZING! I always feel welcome and that they are thankful that I am their customer, unreal and completely great in this day and time! I love them all and will stay a loyal customer with their great hours (always open when I go to work, even on those extra early days)! Thank you all!!! (Love that you hired an amazing new guy!)
Not wearing a mask not getting my money
My hubby and I have had the Bean Tree as our favorite coffee shop since it was first opened 10+ years. The girls are great and they treat each customer personally which is unique! The drinks are simply heavenly! We are spoiled! Love it!
Used to love this shop unfortunately, last few months have been off. Long wait times over 10 mins with only one car ahead of me. Then the drinks have been made wrong 4 times. But I just order a simple iced mocha, nothing added or extra.
Friendly service, app took a bit to figure out, but the employees are very helpful, drinks are good...
Coffee is great and staff is friendly. Been going for years
Nice little drive thru coffee stop. Im not much of a coffee drinker but I discovered the Bullicious drink, a combo of Red Bull, your choice of flavor (mines raspberry) with a splash of orange juice all splashed over ice. Awesome and refreshing drink and the service is always good.
Simply the best drive through espresso in Puyallup. Maybe the best of any shopperiod. Friendly crew. Never disappoints.
Love this stand. The girls are always smiling and super attentive. They always remember my drink and sometimes when the lines long theyll have it ready by the time I pull up. Great coffee stand!
Great coffee, great prices!
Great coffee, friendly and fast service, sweet girls and affordable price! One of the best drive thru services.
My husband and I wanted to try a new coffee place, since were burnt out on Starbucks and Big foot and we saw The Bean Tree in the parking lot of our gym and decided to try it out. We had the best coffee weve ever had! This place is amazing! Friendly staff and coffee made right! I highly recommend stopping here for some joe! Will definitely be back.
These ladies are fantastic!!! I go 2-3 times a week and they always remember my order and the coffee is some of the best in Puyallup. Even if theres a line, the coffee and service are worth the wait.
I absolutely love this place! The coffee is delicious and the ladies there are so wonderful! Out of 5 stars I give this place 10!
Absolutely love my coffee shop! The girls are wonderful and fast. Most of the time they have my coffee by the time I get to the window!
I love this place
Great, friendly service! Delicious products! Perfect location!
Love this coffee shop. Its the only one I visit Puyaullp. And the girls know me by name. They all make some awesome drinks
My favorite coffee stand!! I go out of my way just to get my coffee here! All the girls are super friendly and make great coffees
Love the girls, they are sweet and friendly. Make my coffee to my liking every time.
Fun little spot to get a yummy treat.
Love these ladies. They remember my order and the coffee is great every time!
Love love love this place and all the ladies that work here
Consistently delicious products and consistently friendly staff!Changes to their menu and rewards system has me feeling like theyre at 4 stars for me now.
Good coffee and snakes for when you are on the go. The baristas make an effort to remember your face and name as well as get you served in a timely fashion.
Great coffee. Fresh made Carmel is the best
I love you guys! Very personable and welcoming. Just what I need at 5:45 in the morning as Im headed for work.
The girls are always really sweet and do good job with remembering peoples drinks! Thats always a plus!
Love this place! Best coffee and great baristas!
Coffee is great, staffs are very friendly been there few times.
The best coffee stand in the Puget sound area
Great drinks and friendly service! By far my favorite place for all drinks hot or cold esspresso or engergy drinks and tea!
My favorite coffee stop! Baristas are so friendly and sweet! Thanks Ladies!
Best place to get coffee! They have excellent customer service, make me smile at 7am, and can make a mean Americano.
Superb coffee and excellent staff... Thank you guys!!
There so friendly, and they make the best coffee in Puyallup Ive ever tried!
This was my favorite coffee stand because of the quality of the coffee and fast paced environment but customer service and consistency of how my drink is made needs to be worked on especially with their regular staff. I only have 1 name but theres more than 1 person involved. Amanda I see almost every time I stop in if I have a request to have something done she tells me it cant be done. Where as there is a wonderful blonde girl always smiling very cheerful and remembers my name (I wish I asked for her name) she knows how to make my drink the way i like it. I even politely ask if I can have the blonde barista make my drink and Amanda told me no. What baffles me is the fact that I know its pride getting in the way of her just showing her how to properly make my drink. So attention to management you just lost a customer because you have a very rude untrained barista who really needs to work on her attitude. I have paid for 3 drinks made by her that were either too watery or too icy.
Great coffee and super friendly service. The pizza bagels are bomb!
Not over priced and great flavors and blends
Great choices and friendly smiles
Friendly staff, great coffee and conversation, been going here for many years and I am always impressed with there service.
Wonderful staff great experience some of the best Baristas in town!!!
Great coffee. ☕
White on white iced mocha is fire!
Always great to start the day with smiles and coffee,each and every day, u ladies rock
Love the friendliness and my coffee is always tasty
Was my favorite coffee stand that I had went to every morning and thought the girls were amazing until my boyfriend brought my drink home the same drink I order every time an iced caramel mocachito and they gave me a pumpkin spice only reason I know is I am allergic to it I called the stand and never got a call returned. Also my boyfriend is every picky when it comes to his redbull he doesnt like t flat he like sit straight from the can and do of the barista and she refused to give him the can and gave him the pump redbull which taste flat and doesnt have much flavor what happened to giving people respect that you would want
Fast service, great drinks, and friendly baristas.
Love this place! Amanda makes the best coffee!
Always friendly baristas and coffee is always great
Good coffee and friendly staff
Great coffee great staff
Love the coffee and the service, always good.
Absolutely amazing service!
Very rude use to be my favorite place for coffee .
Amazingly bad coffee
Best coffee shop in puyallup
She couldnt even get the sizes right
Great coffee.
Just another over priced over rated caffeine crackpot of a cafe
My favorite coffee stop!
Always come here
Amazing coffee.
Staff was ver rude
Good service
This place used to be my go to coffee stand I would drive 20 min just for this coffee . Until the last two times coffee has been horrible and not the way I like it . Looking for a new coffee shop
Meh
Great coffee
Greatest baristas!!!
Love it