I like the store but I really feel the prices are just too high...and I mean on everything. Shame...
This West Marine is like walking into your favorite Ace Hardware store. Friendly faces welcome you and ask sincerely if you need any help. Im glad my kayak search led me here! Thank you Charlie, Tom, and Anthony. I love my new kayak!
Bright, clean store for your boating needs. Knowledgeable staff.
I love West Marine.I like to be able to go and look and touch stuff when it come to buying something for my boat. The stores are all over down here and the selection is spot on.One of the things I liked was the knowledge of the staff when it came to thier products. I went in to but a gps/fish finder and could not have been more pleased. I spent close to a grand with them and felt good about it.Another thing about them is an awesome online store. The website is great and allows me to do the research before I go to make a buy. Its also nice knowing that I can buy something from the website which I dont normally do on any website but take back to the store if theres an issue.I would definitely recommend West Marine
Tried to pickup a product that has been back ordered for a couple months from the fort myers store,The employee looked it up and said they had a few in Punta gorda, but doubt they would sell any as it’s probably being held for an electronics installer,He called for me and this was in fact the case, he told me this is not typically allowed and to call back in a couple days and see if they would sell to me, after days of phone calls and an email to corporate, I finally received a call from the store manager, his attitude was sarcastic and snickering, they finally called the buyer who was going to come into purchase,They held this product for weeks if not months, and did not follow up untill they got a phone call from corporateBuy somewhere that wants your money and cares
Good store.Young clerk (forgot) to say Thank you.
Nice store. Needs more stock, which everyone is waiting for.
Fast friendly service. Good selection of items.
Never have what I need, but I keep going back anyway. FML
Didnt have what I needed
Very nice and clean. Employees very helpful and friendly
You can find what youre lookin for then get right back to work.
I have been a customer for over 25 years and generally dont object to paying a premium for the convenience of purchase there. Yesterday I stopped in for a quart of 3M Marine Cleaner and Wax....was surprised to see it priced at $44.99.....I left and ordered the EXACT product from Amazon for $27.98.....a $17.00 difference. The price on electronics is usually competitive, but I was surprised to see so great a mark up this product. Shop wisely!
They had the product that I wanted. Staff was friendly and profeshional.
Came into the store right before closing. These folks were super helpful and got me out the door in less than 10 minutes! Love it! Also dont forget they now price match Amazon......Update on Amazon price match!!!!!!They do longer price match all prices on Amazon. Only the ones that are fulfilled by Amazon. This is unfortunate! I will have to try to purchase things from Amazon ahead of time.
Great service and products. They can be pricey but their products are nice.
Though they can be quite expensive, they usually have what I need available today. The staff are knowledgeable and friendly.
Great store!
Friendly staff, nice clean store. Delivery with 53 trailer went pretty smoothly I must say. Thank you!
These people are always nice and informed. I needed a special stainless steel bolt and they were able to help me out. They have a good inventory on hand.
Just checking out some items. The young lady that was helping was terrific. Very pleasant and knew her products.
Very knowledgeable staff
Had the part we needed
Friendly staff, had everything we needed!
Excellent choice of available parts and items. The prices werent really cheap but they werent inflated either. I will go back here often.
This store seems to stock and carry more items than the Port Charlotte location.
People helping you are great. Very easy to find items that you want
You gotta love West Marine if you love boating. My wife loves their boating outfits and shoes.
West marine is a great place for boating, fishing andfishing needs, boating &fishing clothing & technical boating questions
Good for when you really need something but the prices are very high.
Wonderful staff! Good supply of marine equipment & parts.
No hub kits did not have the supplies I was looking for,
Needed exhaust and they cut it to length. Took no time at all.
New location. Well laid out and friendly staff.
Nice people but it was more of a guy place. My husband loved it.
Terrible customer service at this location, Malcolm was very rude on the phone I’ll think twice before ever going to this West Marine for anything.ever again.
If you go there dont pay cash youll never get a refund they never have any money in the store because they dont do enough business and then theyll only refund they told me up to $100 and thats their National store policy theyll give you an in-house credit because they want to keep your money there and Jackie around on giving you your cash back I spent over $400 in that store for Christmas and because the weather my family couldnt come down so I sent them cash because I figured hey I can just take this back I had to go from Englewood all the way down to Punta Gorda to find a store where the lady was nice enough to return it and give me all my cash back because the store down there actually does business oh Im sorry North Port Punta Gorda had the same policy is Englewood so I went to 3 stores to get my money back.
Made a small purchase, and the sales person was as very helpful.
Best customer service. Price match to any store or internet.
Good selection. Staff was very helpful.
Way way way too expensive. Merchandise is ok but we only go to West Marine in a pinch only because it is so expensive
Not a very large store but 9 out 10 times they have what I need. Staff is always helpful and friendly.
Had what I wanted and ordered the rest. Quick,efficient.
Went to the Punta Gorda Store and walked around for 15 minutes and no one offered to help, so I left. I went to the Port Charlotte Store and David was right there to help. Not the first time no one offered to help in Punta Gorda.
Good service.
Paul was super helpful!!
Worked hard on a Sunday to find me a part. Great service!!
Good but crazy expensive
Pricey, but they can get you anything in marine parts and accessories. In Sarasota ask for Lee Carter
They did a super job of making a mooring line for my sons 31 sailboat.
Marine super store with a good selection
Had what I needed and would match any local price.
Had exactly what I was looking for!
Always highest cost. Poor customer service after purchase. Done with them.
Convenience and decent supply.
They are well stocked but the price for items is expensive. If you have time, buy the items online
Ridiculous prices...order on line if not an immediate need.Staff is excellent.
West marine is very pricey but if you need it right now they have it.
Great customer service
I am upset at how high the prices are on products for boats.
People are very helpful
Never have anything needed
Well its west marine
This West Marine doesnt have much compared to others
Way to expensive! !!
Lots of fishing goodies !!
Pricy
Great service
Too expensive
Great products
Horrible place