Best small family owned glass place youll deal with!!

I came here for the internal locking mechanism and handle for a jell-wen sliding patio door. an obscure part, that I would have either waited weeks to receive or had to replace the entire patio door. the young lady working behind the counter found the exact parts that I needed in a miscellaneous box of parts. it really saved my butt on a job that Im working.

Great staff. Easy to work with. Fare prices.

While we have not been in this new location we were impressed with the vast layout and nice displays. We were a little disappointed in the delayed and lack of a warm welcome when we finally reached the counter. The young lady never got up from her chair except to check with someone in the back. We were finally able to look at a few options and schedule an appointment for someone to come out to get measurements and we are waiting for estimates now. Very nice place and we have worked with Jay in the past.

My initial order was cut incorrectly by a new employee. Once I made contact, both owners met me at the shop on a weekend to make sure the issue was corrected to my expectations. Excellent service.

Great people. Great work. Love my frame. Thanks.

Everything worked out. Very nice young gentleman. Thanks

MWG is great! Their staff is always friendly and the Jay guy is my hero.

Had to file a BBB complaint about window with a cracked pane that they delivered and refused repair in a timely manner, when calling them, was hung up on several times. THEY never did the repair, had to get the manufacturer to do it. Glass shower door kept jumping off track, (of course when they showed up it seemed fine), we finally had to rehang it our selves. The (manufacturers) defective windows that didnt weep correctly, they tried to repair by DRILLING holes to let the water out, but DRILLED into the frames letting water INTO THE WALLS! They declared the windows were incorrectly installed, but when the manufacturer inspected them, they said the windows were installed correctly, but had MANUFACTURING defects. They replaced all the defective windows. Be very WARY of any large purchases you make here, they WILL NOT provide competent service if you need it.

Like to thank Jay and Ann at mountain west glass they once again knocked it out of the park they have taken great care of me the customer service the quality of there work is the best Ive ever had highly recomend them for all your glass needs they are the only place to go thanks again.

We can’t give these kind people enough stars they did our sliding door and it was affordable and the customer service was top notch

Very friendly and knowledgeable staff. They were able to brush a glass order for me when no other glass company would thank you Mountain West Glass!!!

Ordered nine windows for a remodel,they delivered them on 4/9/20, one had a cracked pane they said they would replace it. Five of the windows didnt allow rain water to weep to the outside. When they came out, they said the windows werent installed correctly! But tried drilling holes to allow the windows to weep, turns out, they drilled through the frame allowing water to weep to the INSIDE walls!!I finally had to file a BBB complaint about the cracked pane, they responded to it saying we were out of their service area! (they didnt care about that when they SOLD the windows)! I also did a one star review on MAPS, Jay said if I didnt remove it I wouldnt gat ANY service from him!! (so I deleted it) I finally talked to the Jenn-weld rep, they came out and declared the windows had manufacturing defects that didnt allow the water to weep correctly, Jenn-weld ordered and shipped new replacement windows for warranty replacement, including the cracked pane. Total time, almost nine months and thousands of dollars! BEWARE if you plan on large purchases here, get bids from OTHER local companies!!

Mike & Mitch were great. They were fast, efficient, and did a great job!

We bought an older home several months ago, and in the process of fixing screens, I discovered a window with broken internal latching hardware. I brought the window in to Mountain West, and the OEM parts werent available, but they provided me with tools and advice on how to fix the problem anyway. The window now works perfectly.Theyre friendly, helpful, courteous, and pretty darned funny too.

Great on

Had to replace glass in my curio cabinet. They were so nice. And I was so pleased with the service😊

By all means the best customer service! I had a glass cut for top of table. I missed judged measurements and they cut again with no charge. Fits perfect now! Also received a glass cleaner that is great. Will be buying more from them and definitely use there service in the future.

Really need to work on fine tuning the service.

WOW!!!! This is the only word I can use to explain everything this company did to help us out with our new front door. We called an spoke with Jay, and informed him of the horrible process we had encountered at one of the big box stores. Jay moved some mountains and was able to build and install our front door in 5 days!!!! WOW WOW WOW......... Thank you so much for saving the day and all your help!!!!!

Great customer service and fantastic work. They installed a shower door with delicate touches and the end product looks wonderful. Highly recommended!

Great people who make it a very nice company to do business with! Ann, Jim and Jason are very professional to work with. Highly recommend them for your glass requirements. Thank you. Tim Waldorf

Went to Mountain West Glass for a replacement windshield. Their staff was friendly and assisted me right away. The work they did was beautiful and clean. I will go to them for all of my auto glass replacement needs.

Highly recommend these guys. Great price and awesome costumer service I will be returning if I need my windows replaced.

I needed to replace a small piece of glass in one of the doors of my console unit broken during a move. The gentleman who helped me had it cut in just a moment while I waited and then didnt even charge me. He said to come back when I had a bigger order! Living in Colorado, I will likely need to have a windshield replaced on my car one day. He was very professional, as were the others working there. That small jester of kindness will result in not only my future business, but recommendation to others as well!

I am for the most part. A very patient guy. This whole thing started November 21, I believe was my first contact from my phone records. They came out, looked chatted, left. I was very pleased at this point, they were very nice. It is now December 28. And I dont have anything to show, my kitchen re model is now nearing the end, and still no windows. NOT EVEN MY BID FOR WINDOWS. I have called, and called, and called. 8 different days to be exact. And not 8 straight, I gave plenty of time In between for them to call back, about 5 days. I would however, sometimes call multiple times that day and get asked to leave a message, and Ill get a call back... no such luck. They seemed very friendly and knowledgeable, this why i have given it so long. Because I really did want to use them, as I have a bunch of other windows and sliding doors and rental properties that will need work in the future. But, Im done waiting. Over 5 weeks to get just the bid, and then get the ball rolling. Not even a phone call back, let alone. I was planning on using them regardless as long as it wasnt outrageous. Shame, because they sure seemed genuine.

Awesome home town business, very helpful and courteous.

I needed screens replaced at my home on Ruger Dr. they did an excellent job. Enjoy working with this company.When I moved to Pueblo West to my new home, I went back to this company. They actually helped me decide on the solar screens that I needed for my new home.They are friendly, professional and they got the job done timely.

They did decent work for a client of ours but never stated that payment was due upon installation. When they called us the day after installation, they had contacted our client to solicit payment from them without having contacted us first for payment. Very unprofessional way to handle business.

Inexpensive prices and friendly staff fixed both windshields and gave warranty on workmanship.

They have always gotten us in right away and taken care of everything we have needed. Thru have great service.

I walked in looking for a glazing strip for my kids sliding glass door and got the right one the first time! Quick and friendly thanks.

Excellent customer service exceeding my expectations in both materials and installation. I will use them again and would recommend them to a friend.

All positive good service and superior customer service.

Very professional!

Saved my _ _ _ more than one time,and Im counting on them to do it on my next wholesale glass purchase.

Brought broken mirror and frame to get fixed, they fixed the mirror but didnt put any backing. Very unprofessional. Will not use them again.

Great place!!!!