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Front Range Collision
2200 Santa Fe Dr, Pueblo, CO 81006, United States
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Front Range Collision
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Br
Review №1

Where do I start? So I had the unfortunate luck of being involved in an accident in Pueblo and I decided I’d have my car towed to Front Range Collision. As you can tell the car got smacked hard and I had my doubts that it could be repaired. Well Front Range quickly changed that. Tara and Dave were amazing through this entire process, the communication and just honestly that they exhibited while handling my car were top notch and definitely hard to come by. The quality of work and just all around experience was prob as good as you can have in a situation like this. Everything came backed with a life time warranty that alone tells me they stand behind their work. If you’re ever in situation and needing an honest, down to earth place to have your car fixed I highly recommend them. They gained a life time customer (Although I hope I’m never in a situation like this again.) They’re not there to just rush your car through and make money they genuinely are there to take care of you as a customer. Thanks again to everyone at Front Range Collision.(Edit I’ve updated my review with pictures from the side that was hit.)

Km
Review №2

Dave was there the day after our accident and so helpful. He got us in as soon as possible! Terra was so pleasant and amazing to work with. The whole team was great!! Thank you for everything that you all did to help us get back on the road safely. Cant thank you enough for the five star service! This is the place to go to get fixed up.

Ba
Review №3

Dave and Tara were awesome! I’d definitely recommend Front Range collision!

Ju
Review №4

Highly recommend this shop! Want the job done right the 1st time.....this is your place! Awesome, friendly staff!

Ge
Review №5

This is my 3rd repair by Front Range. Terra is amazing, Dave tells you how it is and the repair was flawless. They get your vehicle out as fast as possible, call you with updates and send pictures! You just cant ask for better service. Terra even helped me install new seats in my vehicle!

Ma
Review №6

Dropped off my 2018 Subaru crosstrek to lustre plus in need of repair from the June and August hail storm. My car was dropped off with a quarter tank of fuel and while being repaired it was driven 60 miles and left my tank empty.It took 2 months (with extensions) to partially repair my car.Chips on the paint are present, and there are still dents on my rear top hatch panel/door.My roof is not sealed, last week it started leaking water and started dripping from my headliner.Also, my interior was damaged. They must have used screwdrivers to uninstall my panels. This was a brand new car...The manager told me your car wont look brand new...Finally, they did wash and wax my car upon pickup.The photos will show their poor work.*Update*After my rework, under new management at Front Range Collision, I will say that there was major improvement. Angela, Andre and the rest of the staff were very helpful in taking care of me and my car. You could say that they went the extra mile to make things right and showed their worth.

Ro
Review №7

Top notch business. They were very professional from start to finish.

Da
Review №8

Front Range repair team repaired my 2500 dodge truck and from start to finish the service was exceptional. Would highly recommend using their team ! They also have a life time warranty on the services they provided. My truck couldn’t look better !!

D
Review №9

Highly recommend for excellent service and quality work! I took my van in after being rear ended and they did an outstanding job. They even washed/waxed the exterior and detailed the interior. Everyone was friendly and professional and we couldn’t be happier with the results. Thank you for an amazing experience!

ag
Review №10

I hit a barrier and my check engine lights and all my sensors went offline and pretty good damage to my car. Ive delt with other mainstream companies in pueblo for my vehicle repair and found it to be sub-par work. Front range answered my first call and was very knowledgeable on what insurance companies needed and were able to get me scheduled very fast. They also kept me updated with the schedule and delivered as promised. I had, what I thought, was hard paint to match and I cant tell where the damage was or where painting start and stopped. Also has a lifetime warranty on the work which is an added bonus and I consider myself lucky to have found a company with integrity and good business practice. Will take any car to them and highly recommend them.

Ed
Review №11

Great experience at Front Range Collision. They fixed a major door scrape on my 2015 Mustang and made it look as new again. They did an excellent job color matching even with a metallic grey - looks perfect in any light and from any angle. I highly recommend this shop, if I could give them 10 stars I would!

Ma
Review №12

Always a great experience at Front Range Collision! The team is very professional and keep you informed in every step of the process! I have trust them with all my vehicles and have not been disappointed!

T
Review №13

Before and after.... #EnoughSaid

No
Review №14

Great customer service look forward to working with them on my repair

Ab
Review №15

No one wants to have a auto accident, but if you find yourself needing repairs, I highly recommend these guys!!! My car returned like it never had been damaged! They always communicated the process of my cars repairs!

Ka
Review №16

I went in to find out what issue my car was having. Fairly priced compared to the other shops nearby. The staff was very responsive and courteous.Very professional atmosphere! I will definitely come back to this shop for any needs and even just for basic maintenance!

Ka
Review №17

Mike, Tara, and the crew did a great job on our truck. They were very professional, worked with our insurance company, communicated with us along the way, and were very timely. We are not from the Pueblo area and didnt know who to use, but they were honest and great to work with. We highly recommend them to anyone needing body work done. Thank you Front Range for all of your help and for putting out truck back together. It looks great!

Cr
Review №18

Great work. Friendly staff. Will recommend to anyone needing body work.

Ji
Review №19

Customer service is first rate. I got regular updates via email and phone.They did a very fine job on my 2013 Honda Accord. $11,000 in damage and it came out looking as good as new. Mike, Tara, and the crew are much appreciated. I would gladly go back to RFC in the future. jimg

Vi
Review №20

My husband and I cannot say enough positive comments about Front Range. Very timely, high quality work and professional, friendly staff. We have all of autobody work completed here. They did a fantastic job of restoring a Crown Vic that sustained serious hail damage and had been deemed a total loss by auto insurance. Highly recommended!

Ta
Review №21

I can’t state enough how glad I am that I brought my car here. From drop off to pick up the customer service was fantastic. I spotted a small issue about a week later and the staff was very receptive. They got my car in and out within a day. I couldn’t be more happy. My car feels and looks like it’s brand new, which is a huge testament to the great work they do here.

Ka
Review №22

I am happy to share our experience with Front Range Collision!On top of the fantastic customer service the actual work was done to expectation, our Jeep looks great. They communicated well, they called us when we needed to know something, we weren’t making phone calls to get answers or updates. We can’t even express the measure of appreciation we have for the pride they show in their work. In addition to that our Jeep came back cleaner than if we had taken it to a detail shop, I am impressed. Thanks again Front Range Collision.

Ma
Review №23

As repeat customers, we had yet another a great experience at Front Range working with Mike and Tara. These folks are great to work with and demand excellence in their work and finished product. Mike made sure that our vehicle body work was completed flawlessly and to our satisfaction. They are dedicated to serving the customer and we really appreciated that.

Ti
Review №24

This is the second time we have had to get Tara to help us with our JEEP. The first was because of hail, and the second time our hood latch failed and whipped up while going 60 miles an hour over a bridge. Our hood was WRECKED. Front Range kept us informed, worked with our insurance and restored our JEEP BEAUTIFULLY. As a special touch, they even cleaned it inside and out (havent seen it this clean in 4 years). It is difficult when you are without your transportation for awhile, but taking it to a great place HELPS so much. We hope we dont have to come back due to any weather or mishaps, but if we do we are taking it back to FRC....Tara makes the difference too. We appreciate the craftsmanship, and the amazing customer service.

Am
Review №25

The team at Front Range Collision did a wonderful job on our vehicle!! From start to finish the service was wonderful. The finished work was outstanding. We highly recommend Front Range Collision for all your vehicle needs.

A
Review №26

We had severe hail damage from a big storm in La Veta, CO. All of our friends recommended we come here and we are so glad we did. Our Jeep is fully restored and BEAUTIFUL. Tara provided OUTSTANDING customer service and kept us informed every step of the way! We love Front Range Collision.

Mi
Review №27

Great staff very knowledgeable. High quality work

Jo
Review №28

Front Range Collision communicates extremely well with their customers. I never had to provoke a conversation, as they made it too easy to receive updates!

Ju
Review №29

They went above and beyond. They even replaced missing tail lights. The quality was excellent as well.

Hi
Review №30

These reviews are all right on the money. Brandy and her team are truly excellent. Always prompt, always friendly and always willing to go the extra mile for the customers (in my case quite literally - they delivered my car to me at work). They were willing to work with me and my ever-changing schedule and were always approachable when something would come up at the last minute. They went above and beyond in detailing my truly horrifyingly messy interior (sorry guys, you really didnt need to clean that). I literally cannot recommend this company enough.

Be
Review №31

The service, the quality, the attention to detail, everything is amazing! They are super friendly and respectful and my truck looks amazing! Thank you

Ap
Review №32

I took my 2016 Nissan pathfinder in with severe front end damage. I thought it would never be the same not only did they do a amazing Job on my car it was given back to me sparkling clean and pristine condition. I would definitely recommend getting your car done here.

Ta
Review №33

I had Front Range Collision repair my vehicle after being hit in a parking lot by a distracted driver (go figure). They did a great job. I also opted for the Ceramic coating on my car. Manuel did an awesome job applying the ceramic coating - Thank you Manuel! Im impressed with how the dirt, bugs and rain roll off my car with ease now. No more power washing.. Hand wash with ease, just rinse with hose water, Dawn dish soap and wipe with shammy. Love it! Thank you again..

Er
Review №34

I would highly recommend going here! Their work is amazing, the people are amazing, just a very wonderful experience all around! I will definitely be going back if I need them again!

jr
Review №35

Very satisfied with the work Lustre Plus was able to do on my vehicle. My vehicle looks better then new. Quality and attention to detail was evident throughout the work they did. There is no doubt why they were voted best of Pueblo. I will be going to them for all of my auto body needs. Thank you!

Fr
Review №36

Highly recommend!! The staff is awesome, and they are super friendly. Very professional from start to finish! I will be taking all my business here. My car came out beautiful and looks like new!! Thank you to all the staff for an amazing job!

Ri
Review №37

My with and I both used Front Range three times in about 3 months. Each time they were responsive and helpful, and let me know of any issues as they came up. The service was excellent overall, and we will definitely use them again if the need arises.

Je
Review №38

I have been extremely pleased with this body shop. They have repaired some collision damage to my vehicle and my wife also had some paintless hail repair done. They have done a great job each time. I would use them in the future.

Je
Review №39

Tara, mike and manuel did an absolutely amazing job with our car! Service is amazing, finished work is outstanding!! I will continue to go to them for all my vehicle needs and recommended everyone to go through them!

Ma
Review №40

I took my suv here the painter and Bodyman got it done fast

Da
Review №41

In recent months, I’ve taken two cars to Lustre Plus. I was so impressed the first time that when a second car was in need of repair; my first thought was Lustre Plus. Working with Brandy Aragon was a pleasure. Her estimates were reasonable, and I told her that her customer service skills couldn’t possibly be any better. They detailed both cars as well, and after the work was done, the cars looked great! If you’re in need of auto body repair, I highly recommend this shop. The customer service and repair work is excellent!

Sa
Review №42

A family member referred me to Lustre Plus. It was a very good referral. Brandy, took care of me immediately. She made me feel welcomed. She accessed the damages on my car, she was beautifully dressed and in hills, but she had no problem checking under the hood and check the bumper to see all damages. I was impressed. My car was fixed in the time frame she gave me and the amount she quoted me. She took care of me from beginning to end. Would definitely go back. I felt valued!!!! Thank you Lustre Plus, my car is back to being beautiful!!!!

Ar
Review №43

John and his team has been working on my 2013 Mercedes C300, they repainted my bumper and hood! Now my car looks awesome! (Bumper was very bad) I really don’t see deference between original panels and repainted, orange peel looks like from factory! Same quality like in Mercedes Dealership! Best prices in town!

Ro
Review №44

Extremely friendly, efficient and timely service. My experience with Tara was wonderful. Highly recommend.

Pe
Review №45

They did a fantastic job in every step of the way from dealing with the insurance and parts and they did a great job with our f150 body work was fantastic paint was great to.

Se
Review №46

Car was severely damaged by hail in Summer 2018. Colorado Springs shops are backed up until Summer 2019 so did some research and made the drive to Pueblo and the Front Range Collision shop (Formerly Lustre). Super friendly staff! John inspected my vehicle with me and said no problem. I was skeptical at first but man did they deliver. He saved me money on my deductible, repaired other damage, got it done quickly, and basically delivered on everything he promised up front. So I drove away with my car looking amazing and less poor than I thought I would be. Cant argue with that. I highly recommend this shop and the work they do. Very pleased customer!

Ro
Review №47

Once again Front Range Collision did an outstanding job. Mike, Tara and the entire staff are amazing, I highly recommend them for any of your car needs.

jo
Review №48

Top notch service. Vehicle was repaired in the time frame given. Staff is very courteous and they dealt with my insurance company directly! Detailed my vehicle, and it looks brand new! I would recommend then to anyone.

Fo
Review №49

I was very pleased with the work that Front Range did. They were very helpful and friendly, and it was a very good price . They even cleaned my truck inside and out and polished the headlights

je
Review №50

Absolutely BEST customer service .. took care of everything with the insurance company including the rental car! I would definitely recommend this outstanding business. Did an marvelous job on my car, looks completely flawless... Friendly, professional, and extremely knowledgeable. Couldn’t be more pleased!!! :)

Ea
Review №51

They were very professional and polite from the beginning to the end. Everything was upfront and completely explained on a printout. Everything was done as promised. My Car looks brand new! I am very pleased. Thank you to everyone at Lustre Plus. Earl A.

Ca
Review №52

I would recommend this place to absolutely anyone! Friendly staff, perfect work, and even the inside of my car (which was not what needed to be fixed) was cleaned and shining upon me going to get it!

Ti
Review №53

Mike and his team have been absolutely awesome, we had to leave our truck in Colorado while we relocated to Texas and they’ve kept us informed every step of the way highly recommend!

Ro
Review №54

Very friendly service. They were able to get me in less than a week when everyone else in Pueblo and Colorado Springs told me 4 - 6 weeks. They also quoted me hundreds less than the competition and the job came out looking great. Thanks guys!

Mz
Review №55

We had to get our truck fixed after a hit and run. Lustre gave us a reasonable estimate & got us in very quickly. They did such a great job on it, we decided to have them spray on a bed liner since we had been wanting to get that done. After everything was finished, our truck looks brand spankin new!! Brandy, Gary, Manuel and the entire crew are awesome!

PA
Review №56

Mike, and his teams customer care exceeded my expectations. I recommend them for any collision repair work. Thank you, Front Range!

Mi
Review №57

I cant tell you how impressed I am with the way my vehicle looks! Brandy helped me through the insurance process of getting my claim handled, rental car and updated me during the process of the repair. Its nice to see the level of customer service that Lustre Plus provided me. I would recommend Lustre Plus to everyone!!

Si
Review №58

Front Range Collision did a wonderful job repairing my car after I was rear ended earlier this year. The attention to detail was fantastic and my car looked even better than it did before the accident! Thank you Front Range Collision!

Ma
Review №59

Great work! Friendly staff! Definitely coming back if I need more work done on my vehicle!

Mi
Review №60

I had an issue with a van door closing and nobody would help!I tried Luster Plus and they said NO PROBLEMNext thing I knew was I had a working van back for a reasonable price.Thanks Luster Plus!Mike

Ma
Review №61

Highly recommended. Amazing and very friendly service from the entire staff. They did great work, went the extra mile, and finished ahead of schedule. They were always very professional throughout the whole process and I never had any worries. Wont take my cars anywhere else.

St
Review №62

Lustre is an exceptional company. Called Lustre to repair our hail damage. First contact was with Gary; hes very professional and personable. The staff, especially Brandy and Gary, truely care about meeting the customers needs. Brandy went above and beyond to expertly repair our car.

Jo
Review №63

This is Jose Encinias Front Range Collision is a good place to take care of your vehicle if it were damaged. They work with you and the staff are friendly and very professional. I recommend Front Range Collision to all my friends and family. Jose Encinias

Sa
Review №64

We have took our car to them everytime it has needes work and they have done an amazing job with everything! & The hospitality is outstanding! I recommend them to everyone!!

Sh
Review №65

They did a fantastic job!!! They were super quick and friendly!!! My truck looks like new!! Thank you Front Range!!

Br
Review №66

Use Lustre Paint and Body they did a great job on my collision repair. Also they buffed scratches an touched up some scratches for me. Going to definitely use them when I paint my car!! I give them 5 stars for sure. Thanks Again. — 2013 Cadillac ATS.

Ye
Review №67

Mike Bursha at Front Range Collision is the first auto body businessman I’ve dealt with in the last 20 years who I have not felt was trying to pull a fast one over on me. He is completely forthright in his detailed estimates. For my repair there were two items he did not put on in the estimate because they were not readily visible. He called to inform of the additional parts required and now Mz. Betsy Prius will be right as rain! I appreciate his integrity and his professionalism. Tara, his administration assistant, is an absolute gem (she needs a raise, Mike!). She kept me apprised of the status of repairs on Betsy while in the shop. Hands down I will recommend Front Range Collision to any of my friends and family who needs repairs to their cars.

ch
Review №68

We live in Denver, the hail has been horrendous. You cant even get scheduled in till 6 or 8 months from now. Brandy at Lustre Plus got us in right away and the work was exceptional! The staff was super professional, friendly and most importantly cared about me. Even though it is out of the way for us we will continue to use the team at Lustre Plus.

jo
Review №69

Best experience ever!!!!2017 Nissan ArmadaPearl WhiteFront bumper replacementCame back in perfect condition and even detailed the inside and out!!!!Brandi, Manuel Maes and everyone involved did a truly exceptional job. I’ll refer everyone their way!Thank you!

Iz
Review №70

They did a great job and the turnaround time was undeniable. They work fast and they take pride in their job!!!

Mi
Review №71

Cant comment on the quality of work, because they havent called us back with an estimate! (We were there six months ago). The woman seemed quite put out with us and disgusted with our older vehicle. She told me it would take two weeks alone just to sand the hood! We had it done elsewhere, it took one week and it turned out great. Not impressed with these people.

Da
Review №72

Great staff and great work!I picked up a truck in Tennesse to deliver to a client in Idaho. I rolled into town a few days later (on a Wednesday) to visit my dad. The truck I was driving had some severe cosmetic blemishes that I wanted to repair before getting home to Idaho. I started calling body shops until I landed one (Lustre Plus) that would both properly repair the blemishes and was willing to meet my (very short) time frame.I left the truck on that evening (at closing time) and picked it up Friday. It was perfectly done and the price was great too. Brandy kept in touch throughout the day and a half process and delivered on her promises 100%.Thank you!

Ca
Review №73

Brandy, Gary, and the whole team are beyond stellar! Exceptional quality of work, exemplary customer service, and low prices - whats not to love with that trifecta! As a car guy I like my vehicles to look showroom new - this is the team to make that happen for you whether its a paint chip fill or a more substantial body repair or repaint. Any time I have had work done here the team has exceeded my expectations!

Ca
Review №74

By far the least reputable repair shop I have ever set foot in, they will take you for every single penny you have, and while they do so, Brandy Aragon will act as if they are doing you a favor. Maybe this small business was all about customer service once upon a time. But the only service I can see Lustre paint and auto body worrying about is service to the almighty dollar. Not saying don’t run your business, I’m saying if you can’t be honest and up front about costs, how can I trust you to even do the promised work. This isn’t the last time I mention this.

Ch
Review №75

Took great care of my Jeep for body work. Went above and beyond to makesure all the minor details were taken care of Thank you Front Range collision!

Ti
Review №76

Going to lustre plus paint & body was a great experience we were helped by brandy argon, she help us out with everything she was so friendly and helpful I would recommend this place with more than a five star rating and expect a nice clean car in return when given back, also the staff was so friendly shout out to Gary who answered the phone and answered all my questions. Dont waist your time on other places this is your go to place thank you.

Ja
Review №77

A+ Outstanding customer service and workmanship. Treated us like family and made our 2016 F-150 look like new again. Thanks again for the great job.

Re
Review №78

Brandy was the most helpful and amazing person! I was given the run around by other places and she turned my experience around for the better. She stood up for me when my insurance company gave me problems, helped me get a rental, and my car was finished in record time. Thank You Brandy!

Do
Review №79

The team at Lustre Plus could not have been better! The work was done before the originally estimated time and the car looked better than it ever did before the accident. These folks are real professionals. Great job!

Ga
Review №80

I can’t say enough great things about Lustre Plus. They took care of everything! When I picked up my car it was perfect! Detailed inside and out! Brandy and Gary go above and beyond!

iJ
Review №81

Friendly service and quick turn around I recommend to all my friends and family!!

Be
Review №82

Incredible service, fair prices for cash customers, friendly staff, very pleased with their work!

An
Review №83

Went in for a walk in estimate and was helped within a few minutes. The estimate was done quick and i was able to bring my car within a couple days. Work was done within a week and it looked great. Customer service is A1.

Bi
Review №84

My wife and I went into front range collision. Asked for devon. We were then rudly treated by a girl at the front desk. We didnt know Devin was not there. She asked us to leave. Wow. All we wanted was an estimate for a hail damage. They advertise on web site hail damage repair. We didnt know it changed owners.

MA
Review №85

They took exceptional care and service with our repair. We could not have asked for anything more.

Pu
Review №86

Lustre Plus is the only body shop to call. Extremely friendly and knowledgable.Brandy and Gary provide exceptional customer service.My car looks brand new !

As
Review №87

Highly recommend Lustre Plus! Brandy really helped us out. Everyone there is very professional! High quality work!

Pe
Review №88

Walked in without an appointment and they were able to get me taken care of immediately. They had me on the road within the hour. Thanks for the swift and professional service.

Da
Review №89

Very professional work in timely fashion. No complaints, highly recommended if you need work done to your vehicle.

Ka
Review №90

Great Service, I had two of my vehicles repaired for hail damage. Amazing work had no issues with this company

Ce
Review №91

No waiting for an estimate. Friendly. Car looks great. They did a detail for me. Brandy was very helpful.

br
Review №92

My vehicle was repaired in less time than expected and they did a fabulous job. They cleaned the inside and it looks brand new, again not expected. I would recommend them to anyone, my expectations were exceeded!

ne
Review №93

Quality and attention to detail was evident throughout the work they did.Amazing and very friendly service from the entire staff.

Da
Review №94

They were very professional, took care of me in a timely manner, and even dropped off my car so it very minimal effort from me. Id recommend them to a close friend.

C.
Review №95

This was my first time working with Lustre Plus and I will ABSOLUETLY be a returning customer!! They far exceeded my expectations and their customer service and workmanship was beyond AWESOME, cant say enough good things about Lustre Plus and Brandy A.!! 10 THUMBS UP!!

We
Review №96

Very great place to go, Brandy Aragon a wonderful and very knowledgeable asscoiate.they have helped on two occasions with my car would recommend to anyone.

Ap
Review №97

I had such a great experience here my car looks amazing I was so expressed with the customer service they went above and beyond my expectations .Thanks luster plus and staff!!

Ja
Review №98

These folks had excellent customer service and did brilliant work on my vehicle.

Me
Review №99

Great staff. Great service. Car was done in a timely manner. Brandy rocks!

Al
Review №100

Came in for an estimate . Staff was great.

Information
47 Photos
100 Comments
4.8 Rating
  • Address:2200 Santa Fe Dr, Pueblo, CO 81006, United States
  • Site:https://frontrangecollision.com/
  • Phone:+1 719-542-6847
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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