These guys run a great shop! Very clean, well organized, and they were helpful and friendly. They had a solid selection or banjos, ukuleles, guitars, etc. Really a little of everything! They were great about giving each customer their time and appreciation too, despite it being busy! (They were also very polite about me taking photos)

I don’t often post reviews of places but I was so impressed with my experience here that I’m still parked in front of the store typing this. I’ve been to a lot of guitar shops and this one has the best service by far. They made me feel welcome even though I am a novice at the guitar. They gave me some great advice about how to keep my guitar in great condition and avoid cracks or issues. The guy (I wish I had grabbed his name) was super friendly and helpful and took the time to oil and clean my guitar after restringing it. I will definitely be coming back. Love the vibe of the shop too.

We live about 65 miles south of Provo Utah. Our son was looking for a particular guitar. The first store that comes up when googling was Guitar Center. They did have the brand we were looking for and the site said they were open until 9:00pm. We left right after work and headed to the store and when we got there- there was a sign on the door stating “Sorry for the inconvenience but we are closed today”. Our son was sad. I googled and found Boothe Brothers. We gave them a call and they had a couple guitars in the brand we wanted. Keaton was very helpful and treated our son like a true musician. Very impressed by the store and service. We ended up buying a guitar, amp, strap and cords. For a deal far better than we were looking at the other place. They didn’t have a case at their Provo store that fit so Keaton called their Spanish Fork store. He then referred us there to a man named Devin(with the beard). Devin was waiting for us and hooked us up. So my point is- skip the big box store and go to Boothe Brothers!!

Awesome experience! Needed some repairs done to my guitar and Kayden exceeded my expectations in every way! They returned my guitar looking, feeling, and sounding better than the day I bought it! I don’t usually take the time to write reviews but the service here blew me away so I couldn’t resist :)

The 2 working gentlemen were very nice and polite and let me know what my options where with my guitar and seemed knowledgeable and didnt try to pressure me into anything at all. Was very happy leaving/giving my instrument/business with them. Also very reasonable pricing on repairs.

I grew up in Spanish Fork, so Boothe brothers music was THE place to go for anything music. Ive purchased a Teton guitar there, and when one of my frets started buzzing on it, Rick at the Provo location was very kind to give it a quick fix. I also had Rick install a pickup in my Martin Acoustic, and he did a beautiful job. Also, I went in to buy an amp for my Stratocaster and the amp didnt come with a footswitch, but they ordered one for me anyways because they are just that awesome and friendly!!!

I took my guitar to Boothe Bros to be repaired and Kaden gave me excellent and prompt assistance. He restored her voice with great professionalism and care. My sister was so impressed with their service, she bought a guitar from them. They are can do!

I am a new bass guitar player and needed a amp. They were extremely kind and knew what they were doing. They also showed me how to tune my bass and helped me find the best amp for it. Best costumer service i have had in a while. When I buy my next bass it will be from them.

This store supports music, and musicians.The world needs more musicians.

Visited the shop for the first and last time today. Very condescending person I interacted with in there. Dont know or care who he was. In the 16+ years I have been visiting guitar shops, from Alabama to Montana to Utah, Ive never had anyone talk to me so disrespectfully in a guitar shop.

Took my guitar in for a setup, and had a great experience. They did it right in front of me and told me all the adjustments they were making and why, and now it plays great! Would recommend this place for a guitar setup.

I have only had positive interactions at Boothe Bros, every employee that works there is very positive and friendly and willing to help even the newest of guitar players with any need. They always deliver high quality service!

Very friendly people. Ive bought a bass and had an acoustic and electric set up by them. The guy setting up the guitars would call me periodically letting me know what he was doing and if there were things that needed fixing/setting up/replacing that I didnt know about. Very willing to negotiate on some pricings (not everything, obviously, but they can be flexible). They keep a neat store with a pretty good selection. Obviously this isnt Guitar Center so the selection isnt huge, but they have a lot of brands that the local Guitar Center doesnt have. Would recommend for anyone looking for a set-up or a new instrument!

Rick worked on my sons guitar. We took it in for a new pick guard because it had fallen off. Not only did he replace the pick guard, he recommended a different color that looks really nice. He also polished the whole guitar and replaced the nut, making it easier on my sons fingers to play. He really went the extra mile to make sure our guitar came back in great shape.

I think it’s a solid store and some of the reviews are totally wrong. Each time I go in here I’m greeted by nice dudes who you can tell love guitars. They let you play whatever you want, and never pressure you. I would absolutely recommend this store. My only reason for 4 stars is I think their upscale acoustic selection is lacking. But other than that, I think this is a fantastic store with a great instrument, music, and accessory selection.

Got a bass second-hand and they gave it a nice quick tune-up. Plays like a dream now. Great knowledgeable staff, real friendly too.

Awesome store! I am a guitar lover and this is my kind of place. Ive taken my guitars to this store to be set up on several occasions and have not been disappointed. The owner is a super nice guy and willing to talk to you and help you find what works best for you! Highly recommended!

Amazing staff, who were very attentive to making our instruments sound great when getting some tune ups. They called us to check-in if they had any additional work to do....overall awesome experience!

Bought my guitar from them a few years back, which comes with a lifetime of them making sure it is set up properly. they are easy to work with and the shop has good vibes.recently, my guitar was crushed! the head broke off. i was devastated. but, i figured it would be worth bringing to great salt lake and they fixed it!! for a great deal too. love this place.

Absolutely love this shop. The staff is always great. Love the shop. It’s like an art museum for music lovers. Wish they had a little larger selection of eclectic guitar amps but other than that I’ll alway make these guys my first choice.

This location really scored big with their guitar tech. Rick loves his craft and went above and beyond to get my old beater running like new. He even kept the busted pickup he had to replace to show me what was wrong with it so that I didnt feel scammed or like I was being sold something I didnt need. The other cats in there have been upbeat and seem happy to see me when I have come in. I even saw them be nice to avid Trump fans that had matching red Trump labeled shirts and matching hats to clearly delineate their political leanings. Dont care what side of the fence you are on, if someone who is potentially polarizing is handled with care and professionalism, guarantee the less flagrant folk will be too! I know I was and then some! Cheers to the crew at Boothe Bros in Provo!!

I had an electric guitar blank that I saved from the trash and reworked, when it came time to get everything I needed to make it a working guitar, Rick was there every step of the way, very reasonable pricing and amazing service! I would highly recommend these guys, they know their stuff and do amazing work! They’ve earned my business for life!

The shop is setup very neatly. Great selection of guitars. Warm atmosphere. Customer service is absolutely top notch! Ive had them work on multiple guitars and bought an acoustic here as well. Love this place!

This music shop was a pleasure to visit. I stumbled into it pretty much on accident a handful of months ago and ended up falling in love. They have a wide selection of instruments from ukuleles to guitars to banjos to violins to cellos. They also have all the accessories you could ever want for your guitar/other stringed instrument.I ended up chatting with the owner and had a lovely time hearing about how the shop is a dream-come-true for him. It was sweet and impressive to see how much he cares about the store and providing good service.Boothe Brothers also does instrument repairs, can install the pins for guitar straps, and many other instrument-related services. If you want one of your instruments looked at, you can bring it in and trust that Booth Brothers will take great care of it.Another very exciting thing that the store does is host occasional live performances from musical artists and bands as well as having open mic nights where patrons are free to go up and sing or play an instrument on.Overall, this is a lovely shop and a wonderful place to visit. Even if you arent interested or well-practiced with any instrument (yet), it is an exciting place to walk through to see all the merchandise, and the staff is incredibly kind and helpful.

I went to Boothe Brothers today for some help with a guitar. Two employees helped me at different times. They were both incredibly helpful, kind and honest. The store is inviting and well organized. I will definitely go there in the future for my musical needs and would 110% recommend you do too!

Honestly, these guys know their stuff. Rick adjusted the neck on my 11 year old Norman guitar and breathed new life into the instrument. The staff is really fun to talk to and it’s obvious they know their craft. Rick also installed a strap nut that wasn’t on my guitar originally and helped improve the customer experience. 10 times out of 10 would bring my business back again.

This place is awesome! Daniel, and all the staff are super friendly and helpful. They had several chances to up sell me, but suggested the products that would be a best fit for me even though they were less expensive. Super cool vibe with a great selection

I brought in a broken guitar and the guys fixed very fast and did a great job. He also checked in with me to make sure everything was working ok. It was such a warm, friendly atmosphere, I will return to browse more next time Im in town. Thanks for all the help!

Fantastic place. I bought 2 ukuleles from this place last week and everything about the store was great. The atmosphere is awesome, the customer service is great and they are really kind and passionate, and the product is also great. The store is really beautiful and there is music playing all the time. This is truly a store for anyone remotely interested in music.

Rick did an excellent job setting up my acoustic guitar, and had it done in less than an hour. Great service, highly recommend.

The most incredible buying experience Ive ever had! I spent months searching for a guitar and I should have started here. They take you step by step through to a guitar that best suits you. Everything from body style, tone, and playing type are taken into consideration and by the end you will have an already overhauled guitar that will be perfect for you in every way! Tetons are good guitars but the customization work on these makes them undeniable amazing. One on one service was phenomenal and I cant think of a bad thing about it. Highly recommend!

Great job fixing my guitar

I received a brand new electric acoustic guitar for Christmas, and unfortunately the bridge was installed wrong, the frets were dented and uneven and the sound pick up hole was falling out. Rick was able to fix every problem and made my guitar better than ever!! It plays like the guitar it was meant to be! The entire team there was so friendly and extremely helpful!

This is the best music shop i’ve ever had the pleasure of experiencing. They have an amazing selection of almost any instrument, all very high quality. They are very friendly about allowing customers to try out instruments, my boyfriend and I experimented with multiple instruments. This store takes pride in the music/instruments they sell, and they are very serious about customer service. Thank you so much for giving me pointers on how to play Boothe Brothers Music!!!

This is the best music shop I’ve been to. Very helpful and an extremely affordable rate. Passionate about the music.

This place is amazing. I have taken my guitar here several times for fixes when the electronics when out. The owner is a great guy and always answered all my questions and helped me explore options and gave me great advice. I highly recommend this place to anyone looking for guitar services or equipment. Theyll take good care of you.

I went in to this store looking to buy multiple instruments in the near future, get an amount, and 2 separate repairs. Who ever I dealt with I think the owner, was an absolute jerk. I let him know that I was hoping to continue to buy from them if I was treated with respect but zi was told to hit the road.

I stopped in this store recently and was impressed w all the instruments and stock in store. They have a much better in store inventory than other businesses. The store is beautiful and I was immediately greeted. Check it out. Its impressive for sure.

It is hard to find a place in Utah that knows banjos and these guys do. They had a good selection, allowed me to play and test, and do all of their repairs right their. I had railroad spikes installed and they were familiar and confident with the process and did a tremendous job.

We literally ran to this shop to get there in time and take a look to decide if we wanted to purchase something as my sister is a musician. NOPE. All of the guitars are labeled grab an employee if you would like to play one of the instruments but dont actually do that or the owner will yell at you.We had a quick conversation and he was standing right next to our party when my sister touched one. Then he kind of lost it and told her she could absolutely not touch any of them. He said I guess I should have told you that before. Thats correct, you should have. If you dont want people to touch them then they should be labeled accordingly.I personally feel that you would be better off going somewhere like guitar center or literally anywhere else. Those guitars arent typically good enough quality for a professional musician but least you wont get yelled at. From other reviews it seems that this isnt an isolated incident.

A beautiful store. Pleasant to be inside and shop. It has a great feel and a smell that only comes from a freshly built/revived acoustic instrument. I had a guitar in poor condition that was repaired promptly, to my specifications, and professionally. Would definitely do business again as well as recommend.

Took in my Jackson PS-4 in to get a set up and check the wiring, the wiring was all messed up and the they fixed it and even let me watch as we tried to figure out what I wired wrong lol! theyre awesome. Ill do business with them again.

Best music store around. These guys are super friendly, helpful, and welcoming. They really know their stuff. They have a new loyal customer in me.

This is an acoustic guitar paradise! My five year old was fascinated seeing the process of guitars being built by hand. I love this place because each acoustic guitar plays beautifully. Even the most affordable models.

I have used them several times to work on my guitars and the work has been great. If you want the Guitar Center experience where guitars are damaged by 13 year olds playing Crazy Train go to Guitar Center. This is a different type of shop. It is personally (not corporately) owned so if you mess up a guitar, the owner eats the cost. I have found their service and workmanship to be top notch. They are really good at setting up guitars that were poorly set up coming out of the factory.

Called to see if they carried hard guitar cases (the guy on the phone said they do). I said, Great! Im on my way! He said, Okay, sounds good. Drove straight there, hunted for a place to park (a block away). Found the shop and the door was locked! This was 12:40. Would have been very nice to know they close during the lunch hour. Called to see if maybe they told what their hours are on their voice greeting. Mailbox full. Not impressed. Drove straight to Best in Music and bought an excellent case there.

My best experience in buying a guitar ever. I live in Paris and had to stay longer than expected in Provo. I was really missing playing. So I went there and the owner has been so patient with me, trying guitars together to find what best suits the sound I enjoy! Then he changed the strings and customized the guitar (action and frets) to my playing style. Again my best experience ever. Any Paris store should come here and learn. And in addition the owner creates his own guitars. They are beautiful and sound awsome. This guy is completely passionate about what he does. I strongly recommend you visit his shop if you are looking for a great service.

Boothe Brothers is the music shop the Provo area NEEDS. They’re like the dream mom-and-pop shop because they’re more interested in helping musicians than they are at making a quick buck. They have a great selection of guitars, basses, amps, effects, and more. I was mostly interested in the Gretsch, Teton, and PRS guitars, but it was refreshing to nice a quality blend of instruments across different price levels.The store is great but the reason I wanted to review this place was because of their guitar tech. I’ve had just about every other shop in the area try working on my guitars, but none of them have shown the skill and precision that Boothe Brothers has taken. I recently took a guitar in to get the nut filed, and I was so relieved to see that their tech took delicate care and interest in my instrument. I was in and out of the shop within twenty minutes and I couldn’t be happier with the work they did!

Came in looking for a new ukulele, the man who helped me was just that - helpful. although I didnt catch his name. The store was clean and inviting and the instruments were in beautiful shape. Will definitely go again.

Absolutely beautiful store, with so many beautiful instruments. Great vibe. Will definitely be coming back.

If youre coming here expecting it to be like a Guitar Center, you will be disappointed. The owner is kind of wary of letting people try out guitars and it may come off a little snooty, but dont let that deter you. I have taken 2 of my guitars, an electric and an acoustic, here to have work done and he has done a fantastic job each time and for a fairly reasonable price too. He also does a good job explaining his diagnosis with your instrument so you dont think hes making unneeded repairs. The whole process just feels very transparent. Would definitely recommend!

Amazing store and amazing staff! I went there to try a tenor saxophone and told them that I couldnt buy anything! They let me play the instruments and they were helpful the whole time! My girlfriend tried a chelo aswell!In the end we supported the store with buying a pick and a egg shaker!Great experience!

I have come to this shop many times without purchasing and played guitar. The owner, Reo, was very friendly, helpful, and knowledgeable. I recently ordered a guitar from him over the phone and he clearly had my best interests in mind. Great shop.

Manager really took care of me and went above and beyond to make sure I was happy with the repair that was done.

The owner will not even let you play any of the instruments. He insists that you sit down and listen to a guitar blindfolded and choose the one that sounds the bet based on someone else playing it. It takes a special kind of dick to think this is a reasonable business model or way to sell guitars. I can understand not wanting to deal with teenage jam sessions, but seriously, who ever bought a guitar from a local shop without actually playing it first?

Weve always had a positive experience with great salt lake guitar! Great prices and products and superb customer service! After I bought my guitar I was experiencing some feedback issues and the owner himself came to my house to figure out what was wrong and supplied me with a free feedback buster. Works great now! They have life-long tune ups for customers which is great and I use a lot! The owner let us film our Kickstarter video in their shop just because hes nice and supports local music. Would definitely recommend shopping at Great Salt Lake Guitar if you like customer service that goes above and beyond!

The first time I came here, I was unimpressed by the lack of customer support. But, I love the strings I bought there, so I kept going back.I bought a guitar there a few months back and and the owner was so helpful! He made sure my guitar was exactly how I wanted it and offered future support with the instrument.I think the lack of support I was experiencing the first time was due to his spreading thin, running the store and building instruments by himself. I love the local vibe of this store and will recommend a Teton from here to everyone.

Asked a bunch of questions about improving the sound quality in my own personal business. They spent time answering my questions even though I only bought one cord from them. Excellent customer service.

Amazing staff and great service

Friendly people who know what they are doing, and know what to recommend :) Very happy with my acoustic guitar!

Very beautiful showrooms full of extremely nice guitars! Great place for guitar repairs, too. We take lessons from Maddy there and she is an expert teacher. Love the people that run this place.

I went in looking to purchase a decent, relatively cheap guitar and the person working there was extremely helpful. I told him my price range and he brought in a range of different sounding guitars until I found one that I liked. Ive been very happy with my purchase and would definitely return in the future!

Have this guy check the action on your guitar. He will set it up inexpensively. He does quality work fast! Im a fan and will always go here first.

The guy that runs the store knows a lot about guitars. I have met a lot of retail clerks that dont know anything, but he is not one of them. Highly recommend that you at least take a look.

Our guitars, mandolins and banjos make the trip from Las Vegas to Provo whenever they need mending, because the Great Salt Lake Guitar Company is well worth the trip. The staff is approachable and friendly. They are honest, reasonable, knowledgeable and willing and eager to share that knowledge, to explain the necessary repairs to our instruments in a manner that even a non-musician (in this case, my mom) can understand. Their love and enthusiasm for stringed instruments inspires confidence in their repair and maintenance work and the flawless restorations, perfect set up and playing condition do not disappoint.

Very clean great staff not to uptight about playing guitars hand have open mic night for local performers wich is hard to find in the area

I purchased a used guitar from this place a few years ago. It sounded pretty good as I played it in the store. They said that If I later wanted to purchase a more expensive guitar from them, they would give me my entire purchase price of the one I was buying against a new one.I found that the guitar would not hold tuning and needed adjustments often. Although it was a very nice looking guitar, it was not something I wanted to keep.I held on for about a year and finally decided to upgrade, but when I went in to purchase a new guitar, which would have been at least double the original purchase price, the owner claimed that he had not sold me the guitar and said that he would never sell one of those guitars.Call me a sucker, but Ill never purchase from him again. I might also add that I had purchased several guitars previously from them for my children.

I havent been able to stop thinking about my experience in this store since the moment I left it. It truly was one of the worst experiences I have ever had with a business. I was made to feel stupid, incompetent, and unimportant by the owner, simply because he determined that I wasnt going to buy a guitar from him today. I was planning on having him do some repair work on one of my guitars, but no longer. A person like that frankly doesnt deserve to be in business. The worst part is that he probably couldnt care less that I feel this way. I sincerely hope you wont give him your business.

These guys have never let me down...ever. Great store, great service, great gear.

He has good guitars, and the store looks good inside, but this guy is a total douche... he doesnt explain things to you, and if you ask he will answer after saying Im busy right now. He basically wants you out of his store. I dont even know what he did to my guitar, and I felt uncomfortable to keep asking details.

My wife and I went here the other day, and the man making the guitars is a very talented artist. My wife commented that it felt like a museum with the layout, and elegance of the guitars. Too bad that I was needing an electric that day, or I might have bought one.

I get to visit Utah once a year and for the last few years, Ive been looking forward to being able to buy a guitar here. I finally got to go into the shop today and was hoping to find one I liked and go back and purchase it before I leave back to California.We spoke to the man who owned the store and he told us about the shop. He was standing right next to me so I didnt think it would be a big deal to touch one but he freaked out and made me really uncomfortable.It wouldnt have as bothered be if he had kindly explained that people werent allowed to touch them. But he chose to be rude for no reason. He is just a mean person.

Did setup and restring on a Teton guitar that badly needed it and now its as good as new and making beautiful music again. Im very happy.

Re Stika is a superb Luther for all your guitar repair/build needs. Get an excellent guitar at the Great Salt Lake Guitar co in Provo, Utah!

I have no problem with the Great Salt Lake Guitar Co, or the owner who sold me my first guitar. This review is geared more toward the guy who works there and recently set up my electric guitar and tried to address an electronics issue it was having. After I got my guitar back I found he had mistakenly rewired the control knobs to work in a way that they werent designed. Upon discovering this I took it back in and the problem was ultimately fixed but there was no apology for my inconvenience, I live toward Salt Lake and had to make another trip back to Provo... I hate when someone makes a mistake and doesnt own it!! Also when I brought it back in he said I am gonna have to figure out how to fix this.. I entrusted my new, rather expensive guitar to him under the impression that he new what he was doing... Guess I was wrong... I could have figured it out but have more important things to do, so I opted to pay someone that was just playing guessing games...

I have purchased 2 guitars from these guys. They are great people, they provide good service to the guitar after the sale. Great small business with personal service.

Amazing business. Quality guitars and rustic atmosphere. Owner is amazing too. One of the coolest things in Provo.

I brought in my 1966 Jaguar, which had some major buzz issues, and they made it sound brand new for only 45 bucks (with new strings). I couldnt be happier. Great service, nice people, fast work. Awesome place.

This shop is amazing. The staff is friendly, knowledgeable and fun to work with. I love this store!

I took my acoustic in to get the bridge reset. I had it done by another store a couple years back but immediately the guitar tech at GSL knew what to do and the prize was super reasonable. Whats more, it was ready two days later. Great service!

When I first visited Provo, I was very excited about this store. I visited one day, eager to show my then girlfriend what type of guitar I hope to next purchase. The owner of the store very rudely informed me that the guitars arent there so people can come jam on them, and that if I wasnt going to buy it, I shouldnt be touching it. I needed guitar strings asap, but I regret buying them from him because of how rude he was to me. I will never even consider buying a guitar from here. I have never had such poor customer service anywhere.

Very nice guitars, I just dont like that they are all acoustic, or acoustic electric. Other than that its very nice.

Probably the most unreal experience weve ever had at a guitar shop. If the owner had even pretended like he wanted our business, we wouldve purchased a guitar on the spot. He rambled on about changing strings and blah blah blah---bottom line: who buys a guitar without first playing it? Well never set foot in his store again.

I bought a Taylor 210ce one month ago from Reo at Great Salt Lake Guitar Company. He told me to bring it in after one month to adjust it. Today he restrung it with lighter strings (still feeling tenderness in my fingers after a solid month of playing every day) free of charge as part of the one month tune up. Adjusted the neck, and thoroughly looked it over. My guitar feels and sounds great. Reos care is unmatched. I recommend buying your guitar from him for his expertise and free lifetime adjustments.

As a first time guitar buyer with no background knowledge, I recently found out that shopping for a guitar can be extremely confusing and stressful. There are many things to learn and consider in order to make a good decision. After having subpar experiences at a couple of other shops I came here and was patiently given all the time and attention I could have wanted. I left knowing that my beautiful new guitar was the right one for me after having all my questions answered and comparing as many guitars as I could handle. If you are looking to buy an acoustic guitar then THIS IS THE PLACE!! Not only will you be paired with your guitar soul mate, but the free lifetime adjustments just cant be beaten!! Thank you!!

Simply the place to go if you need any work done on your guitar! (or similar instrument).ken and rio are so knowledgeable and will help you with anything you need. Great service!

What a relief to find the Great Salt Lake Guitar Co. They were not only very helpful in getting our musical instrument up to beautiful sounding condition they were able to help us learn more about our instrument to make us capable musicians. Reo and Jeff have countless years experience and really know what they are doing. They have experience ranging from guitars to banjos, mandolins, ukuleles, merlins, dulcimers. If it has strings and you can strum it, they are your men. Great experience, and the beginning of a loyal patronage.

Never going back... The guy wouldnt let me try any guitars without some hour long supervised process. He said he has to change strings every three times each guitars is played Ooooook... No you dont unless each customer is just getting off an eight hour shift of performing cattle rectal exams. Probably the worst businessman ever. I just walked out.

Went in to look at some guitars, I bought a Seagull from them a few years back and I asked if I could play a couple and he said I dont let people play if theyre just browsing. What kind of guitar shop doesnt let people play the guitars!? Disappointed in this place since the founder passed.

Curt Gordon is a class act dont go anywhere else!😎

The owner is unbelievable. He was so rude and condescending. It was almost as if he DID NOT want our business. Completely unwilling to help us, and when we asked to play a guitar he basically shut us down and said it was an hour long process so maybe another time. I am extremely disappointed in my experience and will not return.

Perfect Service.They have a life time warranty service plan free of charge.

They fixed my old guitar (strings were resting on the frets) for $25 - which is exactly what I told myself I was willing to pay before walking in. Really happy with the quality, speed, and cost of service.

The reviews tell the truth. As a repair shop, this is one of the best you can find around, with great prices and top-notch quality repairs. Unfortunately, the guitar selling part of the shop is lacking. The guitars they sell are brilliant as well, but as they (according to Reo) change the strings on their guitars every 3 times theyre played (which is ridiculous in my opinion), they dont allow anyone to play any of the instruments unless you have absolutely decided you are going to buy one, same day. Also, Reo also said he lets people actually play about 3 guitars max each session and then (as other reviews have described) proceeds to play the others for you and tell you which one sounds best in his opinion. Not a great selling strategy, to say the least. So the verdict is, if you want to buy a new, fantastic quality acoustic instrument, its probably in your best interest to go elsewhere. But if you want to bring your instrument in to be fixed and made to sound brilliant (acoustic or electric), by all means, you wont be disappointed.

Cool guy that was quite helpful!The store has a lot of character!

Ive had Reo fix/setup many guitars and basses for me. Its always done very well, at a great price, and very quickly. I have plenty of high end guitars, but one of my favorites is a cheaper 70s Takamine bought on Ebay. When I got it most of the strings were buzzing on the fretboard and it couldnt be tuned. Reo resurrected the guitar and made it sing. I play that acoustic more than any other guitar I own. Great service and great shop.

Nicest guys in the world! Extremely precise and dedicated to doing the job right when it comes to making your guitar easier to play, filing frets, nut, or bridge.

Staff is very friendly and knowledgeable.

They are hands-down the very best at what they do in the state!

Great customer service. He helped me find the perfect guitar for me and in my price range.