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VIP Motors LLC
815 S University Ave, Provo, UT 84601, United States
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VIP Motors LLC
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Pa
Review №1

I want to Thank Carlos & Luis for taking good care of my daughter & son-in-law. Weve had nothing but bad experiences trying to find them a good running vehicle.The staff at VIP are absolutely heaven!No pressure & helped with financing.I highly recommend for ALL your needs when shopping for a new/used vehicle!

Jo
Review №2

Luis was amazing. He looked at both of my cars super fast and gave me all the information I needed to be educated about the situation. Very transparent about the processes he took and the cost involved. I felt that he wasnt handling me in any way, but rather I felt like I was getting a great value. I will continue to bring my cars here.

Do
Review №3

Such a amazing experience. It is by far the best car buying experience I have had. Very responsive to my needs and ensured the buying experience was hassle free. I will recommend them to all my friends and familyOscar was a great salesman. If you want a hassle free experience come over to VIP motors.

Br
Review №4

Ive had my car that i got from VIP motors for about a year now, and i was not disappointed! They made it easy for me to acquire my vehicle and were super helpful with all the questions i had about my loan. Would definitely recommend to anyone looking for a vehicle who needs to get approved fast and easy!

Al
Review №5

I recommend Luis at vip to all my family and friends. They are honest, polite and answered my questions I trust them and never feel like I need a second opinion. It gives me peace of mind knowing I have a mechanic that I can trust and rely on!

Ra
Review №6

Dishonest dealership. Stay away. I have bought two cars from VIP. My wife also bought one and my stepson did. As well as the few people i have referred to them. The car I bought 7 weeks ago is not what they made it seem to be. They lied about the sunroof not working and the different size tires that were bad and the bad battery and the key does not work to open the car. Only the key fob. Ive spent and additional $1,400 on tires battery and clips cause under the hood nothing was connected. I asked about the key before I bought it and was told it worked fine. Now they are telling me i have to pay for it myself. I will NOT refer anyone else to VIP motors. They lied about the issues and now I’m stuck with the car and the repair bills. I know they could fix it easily but they wont.

Tr
Review №7

Simple & straight to the point. Highly recommended. Not the best credit & they went above & beyond for us. Stop wasting your time looking around & come here. Straight up!

Ma
Review №8

Had a great experience. Was very satisfied with my service (:Eddy did great! He was very helpful and answered all of my questions.

Jo
Review №9

It’s a awesome, Luis truly helped me get everything figured out so I can take home my new Subaru. 10 out of 10 would recommend a friend.

Fe
Review №10

Highly recommend this dealer! Large variety of cars and awesome patient people that work with you and your credit situation! Dont miss out and go get yourself a new car today!!

Or
Review №11

I had a great experience. Eddy was very helpful through the whole process. Highly recommend.

na
Review №12

Luis was a very helpful in finding me a car that best fit me. He was also very patient and nice to work with!

Br
Review №13

Do NOT go here. My aunt Monique bought a car from here and 29 days later the whole transmission went out! VIP motors won’t give her a loaner car and won’t fix the issue. 29 days after she bought the car!! If you look at the Google reviews there are TONS of other people who have bought cars from here and say that their car was defective. They do not disclose this information at the time you purchase the car and then you are stuck with a $10K bill and vip motors is no where to help with the FAULTY car they sold you. Seriously do your research before buying a car here! Shady business I hope someone blasts this business on tiktok and it goes VIRAL! They deserve it!

Ja
Review №14

If you need a good car I truly recommend Eddy. He was amazing the whole time and the experience with him was outstanding ..Thanks Eddy for helping me get the right car for me ..

Al
Review №15

Had such a great experience! Everyone was so helpful and nice! Would definitely recommend!

Em
Review №16

First time buyer everything was fast and easy. Employees are nice and no complaints from here !

Ja
Review №17

Eddy is a great salesman he will help you out with any car your looking for thats comfortable for you and your family great service make you feel relaxed

An
Review №18

Best dealer you could possibly go to Luis is super helpful and very corporative honestly would recommend dealer to any one if you need a car this is the place to go

Yu
Review №19

Looking for a car go to VIP Motors in Provo and look for Eddie one of the workers and he gives you good advice on a car that you like or youre looking for i highly recommend you this dealer and the advice of Eddie

Ad
Review №20

Excellent costumer service, everyone was quick and happy to help. Also very happy with my new car!

Me
Review №21

Loved it! Employees were so nice and professional, they will try their best to help you out!

iz
Review №22

Absolutely amazing! amazing prices!. found my new car and it is in perfect condition!

om
Review №23

Awesome people, service was great and they helped me find exactly what I needed! High recommend!

Re
Review №24

Super fast approval they helped me get into the car i wanted super fast I highly recommend

De
Review №25

Great! Luis helped me get a car after having such bad luck for a while. He was quick, precise, and very helpful, he worked with me with my situation but the wait time to get serviced and get out was extremely long and drawn out! I kept getting etas pushed back and caused me late daycare fees . I was happy with car but not with service ultimately.

Ma
Review №26

Vip has awesome service thank you eddy for helping me out Im exited!

Je
Review №27

Awesome to work with, different variety of cars, and amazing salesmen that care and help out! Thank you vip motors

Lu
Review №28

First time buyer here and they made the process fast and easy and my vehicle passed my own pre purchase inspection. Couldnt be happier with my experience, mechanic luis roblez was also super experienced and cleared up any questions i had

Ya
Review №29

I really liked how Luis helped me he was great and a great help I would recommend him

Jo
Review №30

I would like to thank Eddy for giving the VIP treatment, was straight to the point a, great service, loving the car, thank you!

Ju
Review №31

Thank you vip for great service and thank you Eddy for helping me out

Ch
Review №32

They made the process fast and easy and my vehicle passed my own pre purchase inspection. Couldnt be happier with my experience

Ga
Review №33

Awesome costumer service! Luis Quijas is the best sales guy we have came across so far!!

Ma
Review №34

These guys were great to work with, very friendly and knowledgeable, very good experience with them.

Fr
Review №35

I don’t have any complains honestly, really good customer service

Ja
Review №36

Amazing service and profesional advice for the car you are looking for. Thanks to Luis for his hard work and overall recomendations.

Mo
Review №37

Do not buy a car from here Ive had it 29 days the transmission is out the alternator is out they wont return calls they wont fix things. Im getting a lawyer as we speak.

Ji
Review №38

There was an employee named eddy who was very quick to come and help me when i was there and was super helpful and very quick to help me with any questions that i had and getting what i needed. Thank you VIP!!!

An
Review №39

I had an amazing experience, the biz was fast and easy, really nice people 😁

ap
Review №40

Helped today by Eduardo. He was very friendly and very helpful :) customer service 10/10

Br
Review №41

Thankyou Eddy for helping me pick out my Nissan

Am
Review №42

Luis did a great job of working with my circumstances and still getting me approved with a good deal. Thanks for all the help vip motors. Will recommend to friends abd family.

le
Review №43

Bought my first car here and it was a great car but I went in for the second car and the breaks were bad, I had no AC so I told them and they fixed the problem. (Temporarily) they do temporary fixes to the cars so that everything seems fine. A week later my AC stopped working again and a month after having the car it broke down and turns out I need a whole new battery as well. I’ve referred multiple family members to VIP since my first experience was good but their cars also have broke down within a month.

To
Review №44

Went in in desperate need of a car while not thinking I’d be able to walk away with one at the same time. Ran into Luis here and he made it happen. I’m incredibly grateful for his patience with working with us.

An
Review №45

Luis was very helpful! Great service 10/10 recommended!!

An
Review №46

Best dealer in Utah got aproved the same day I went

Ja
Review №47

Great customer service come check out a car from them

Br
Review №48

It was great! Great service

Ri
Review №49

Got approved within 1 hours best customer service

Ed
Review №50

Luis was able to get me in my car in less than an hour!Great service thank you

Br
Review №51

Great services awesome staff, keep up the good.

An
Review №52

10/10 best dealer Ive ever been to

ta
Review №53

First car was great simple easy experience but after a few months i traded it in, Drove the new car off the lot and after a few days it started sounding funny and whining. Turns out the rear differential was old and already falling apart and now needs a complete replacement. The cars drive off the lot fine but don’t last very long.

Ma
Review №54

They’re awesome, cleanest cars in Utah county for sure!

Sa
Review №55

I had this post back when my car had no problems now we getting into fall and the cold my heater doesnt work. It doesnt blow any warm air even when the temp is cranked all the way to max so I can see out of my front and back window. VIP Motors you better fix this so I dont get into a wreck or not else bad happens I shouldnt have to check every little detail on a car and just assume that everything will be fine.

El
Review №56

LUIS IS THE GUY! VIP will get you in and out and is full of reliable, best priced cars in the area 10/10 recommend ! Hablan español también

Ju
Review №57

Aaron was great and went out of his way to deliver my car to Idaho. Great team just ask for Aaron

Sa
Review №58

They sold me a Kia Sorento with many problems. They said they were gonna fix it an never got back to me. I would not recommend buying a car from them. The Worst car dealership

Na
Review №59

This guys are the best in Provo !!! 100% good deals

Jo
Review №60

I’ve had my car from them for about 5 months and a new problem as come up every month since I got it. The ac went out within the first month of having it. Needed new tires when I got it. Now has an antifreeze leak. Check engine light is on, and who knows what else it needs. It’s a 2015 and already has more problems than any car I’ve had

Sh
Review №61

If you wanted a good deal on a car and get car in the same day hell make it happen. Luis Quijas

Ad
Review №62

Bought a vehicle from them with very low mileage the middle of July. Asked is there were any problems with the vehicle and was told no. Two weeks later, the engine completely went out. Was told all vehicles are inspected before put out on lot. They refuse to help in anyway and I’m still obligated to pay for it. As well as spend close to $7,000 just for labor and a new engine. Almost the same price as what I financed the vehicle for. Will never buy from them again. Just a waste of money.

Sa
Review №63

We as a family have purchased 3 vehicles from Aaron at VIP motors. I highly recommend buying from Aaron and VIP motors in general. They have a nice selection of vehicles, great service, and are willing to do what they can to help people in any situation, get into a nice reliable vehicle. I will be buying from them again in the near future!!! 👌🏼 5 star rating from me!!!

Br
Review №64

Aaron is the best person ever, he helped us get our dream truck it was so hard for us to get approved since we are self employed & trust me every place we went to we got rejected. I went to VIP motors & spoke with Aaron & let me tell you he approved us less then a few minutes of putting the application in, I couldn’t be more thankful for having Aaron helping us getting our dream truck thank you so much! I recommend you going to VIP motors and asking Aaron for help you won’t regret it.

Ga
Review №65

No doubt the best dealer ship in Utah for sure

Em
Review №66

Kept price goading after a firm price was agreed on. They do not communicate the terms clearly.

Ca
Review №67

I saw an ad for vehicles on Facebook and I was interested in a couple of vehicles. I did a form up to see which one I’d qualify for. I was in contact with Aaron and he did a fantastic job at getting me qualified for a vehicle in a short amount of time. I would recommend VIP Motors to my friends and family.

Ra
Review №68

As soon as i walked in the door i was greeted with Authenticity. Aaron was straight to the point and very humble. His professional auora made the whole experience go smooth. I was running late and Aaron still gave me the chance to oull off the lot with a highly reliable Equinox that Fell in love with. VIP MOTORS WILL NEVER GO OUT OF BUSINESS BECAUSE THEIR INTEGRITY IS GOLDEN!!!!THANKS AARON!!!

Ja
Review №69

These dudes helped me out in finding a car. Solid guys.

Gi
Review №70

Thanks for give me good deal

Jo
Review №71

Luis was on point !! Highly recommend this place

In
Review №72

My boyfriend & I were looking for a reliable car as soon as possible, as we had recently lost our previous car 😭 we woke up and without thinking about it too much decided to go with VIP motors, they made the process easy by communicating with us through text message, helping us figure out our best option with the money and job length I had! We went in & the process was so smooth and couldn’t be more perfect. I am so excited for the car we got 😻 and excited to start building my credit up to eventually get in an even better one 🥰😻✨ VIP Motors 🤍 thank you for being so kind friendly helpful and excited for us!

Zo
Review №73

I went into the process of buying a car stressed and concerned that I wasn’t going to find what I needed, could afford, and love. VIP Motor exceeded all expectations and made the whole process so easy and enjoyable. You are in great hands if you work with Aaron! One of the bests!!

An
Review №74

Very good service.

Me
Review №75

My daughter got a car from them, less then a month ago the check engine light was on they had her take it in for repairs, she did, but the check engine light is still on the problem wasnt fixed and now they wont even return a phone call, to her. Im sorry last I knew check engine lights automatically make it FAIL EMISSIONS. but some how it hasnt, hmmm seems fishy to me. Maybe complaints to the state about this might light a fire under their lazy butts to be honest and not cheat people.

Sa
Review №76

Aaron at vip motors was amazing at helping me get into a car it was fast and very professional highly recommend this place if needing a professional place and reliable car thanks so much again .

Ca
Review №77

Thank you vip eddy was a lot of help

ma
Review №78

Went in to look at a Mazda 6 I test drove it came back and I handed the guy the key then he sat on his computer doing whatever acknowledged me after like 7 minutes and asked oh do you want to finance it? I said yes then he went back on his computer and forgot I was there while Im in front of him. Terrible service would never refer anyone there. Would give it negative 5 stars but I cant.

Je
Review №79

Thank you Eddy for getting me into a car.

Ki
Review №80

I was looking for a car under $5000 for my daughter, luckily I seen a Kia in my price range. I filled out a credit application and got a immediate response and I qualified for zero down which helped me out extremely, on the way up there I received a text explaining the payments and everything that was included in that payment. Got there test drove it and signed the paperwork. 100% pleased with how quick and easy it was. My daughter loves her car and I couldn’t be happier with the payment being low enough for her to cover it herself (they appreciate things more when the have to pay for it) 😊 I would recommend them hands down.

Da
Review №81

Best dealer in Utah no doubt

Je
Review №82

I do not have good credit at all but Andrew Diaz continued to work with me and find in housing financial. Also found me auto insurance at a low price and overall good experience. If you have bad credit but a good paying job come check these guys out they work with anyone!

He
Review №83

Aaron at VIP motors was very helpful throughout the whole process. I would highly recommend VIP motors to anyone looking for a vehicle.

Lu
Review №84

I wanted to purchase a four wheel Drive vehicle but my budget was tight.VIP motors helped me every step of the way and made it possible. I purchased a 2018 Jeep Compass Limited 4x4.We communicated almost every day to discuss my options, priorities and preferences. They provided multiple options and were very understanding. They’re VERY responsive and their staff is the sweetest.They were very involved during the whole process, and coordinated my Credit application and approval, Achieving very low interest rate and great monthly payments, to better serve my budget.VIP motors also coordinated the shipping of my vehicle, given that I am currently living in Texas.What I value the most of VIP motors was their guidance and honest input based on their vast experience.I cannot be happier with their service!!Well deserved 5 stars

Ji
Review №85

Great place to go!

Pa
Review №86

Awful don’t buy a car from them

Em
Review №87

Good and friendly staff !!

ta
Review №88

Andrew was amazing he made me and amazing deal and was able to get me my first car thank you so much

Ca
Review №89

Best dealer in town

jo
Review №90

Ohhhhhh my gosh!! I was soooooo excited when they said Yes!!! Everyone was very helpful and Andres and Carlos were very attentive and professional and worked hard to get me into my new car!! I will forever be grateful!!

Br
Review №91

Andrew was awesome with the process of getting my R32 quick and easy and a great car!

Sa
Review №92

Best Customer Service and Quality Cars for anyone and everyone.

Wa
Review №93

Aaron is a great guy he work with us to get us in something they we will fall in love with

Cy
Review №94

The worst car dealer I have ever been to, not to mention the people there being extremely unprofessional and rude.

Tr
Review №95

Andrew was a huge help with my experience at VIP Motors. I wouldn’t have a car today without him! Thank you again Andrew! If you need anything go straight to him 😊

al
Review №96

12/10 would recommend!! my mom wanted a certain car so she told them about it and they went and got it just for her!! next day she got to drive it home. amazing customer service, definitely recommend. aaron is your guy! 😍

Sh
Review №97

Bought a car from them a couple months ago! They took great care of me, Aaron, the manager was amazing. And he got me approved same day! The payments met my budget even with poor credit. And the requirements were so quick. Great guys!

An
Review №98

Best place to go Aaron really help a brother out he deserves a raise my g

Jo
Review №99

VIP motors made buying a car fun again! I picked what I wanted, signed papers that were ACTUALLY ready when I got there to sign them after work. NO GAMES, no gimmicks, just pick your car, name your price, sign the contract and you’re done! I LOVE my new car so much!! Thank you Aaron and VIP motors! I would recommend this place to anyone who wants to get a great vehicle for a great price and build your credit! It was an easy painless experience!

Se
Review №100

Hands Down The Best Experience I Have Ever Encountered ! Aaron Is The Best To Work With Regarding Anything Car Related. He Worked With My Credit Situation & Even Went Way Beyond My Expectations To Get The Specific Vehicle That I Was Aiming For. Got The Best Deal For Insurance, Got The Best Payment Plan, & Even Got My Car Delivered To My Workplace. Excellent Service & A Happy Customer Indeed ! Thanks Aaron & VIP Motors You Guys Rock !

Information
56 Photos
100 Comments
4.4 Rating
  • Address:815 S University Ave, Provo, UT 84601, United States
  • Site:http://vipmotorsutah.com/
  • Phone:+1 801-607-5486
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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