Paulina was really easy to work with. She has a lot of knowledge and she was very pleasant. I think I am going to keep working with them.
They offer great appliances at decent prices (could be matched elsewhere), and they have a beautiful showroom. But their policies are not supportive of the customers. We purchased appliances for our entire house (large bill), but they gave us the wrong trim kit for our microwave. The plan was always above the double ovens, but they put an under counter trim kit on our bid. Their policy is that since we signed the bid, the part is ours and they won’t even take it back with a restocking fee. I see that it is our fault for assuming that they put the right part on the bid, but seems crazy when we spent a large amount and this is a small price item.If you work with them, just make sure not to trust that they put the right parts down. Double and triple check before signing anything.
Called to reorder a microwave that had gone bad and the receptionist definitely did not want to help me.
Got a good deal on appliances, been having a hard time getting missing parts and service.
I think this is the place. For whatever your appliance needs are going to be, this is where you are going to want to make your purchase. Great selection and even greater help with my favorite sale guy Kirk (get to know everyone, the isnt a num in the lot there). They know their stuff inside and out here.The secret is to ask about the ice makers and then get a Sprite to pour into the gifted cup of ice. Then look around at the great selection of appliances. It really makes for a much more pleasant experience.Ill continue to purchase all my appliances here.
The store is well set up and beautiful, but the customer service is not what we expected. We purchased a package of dishwasher, fridge, microwave, and range. We have had to call for repairs 3 times in 2 years to fix things. This is not a reflection on Mountain Land Design products, but rather when I called, they immediately said, sorry you get a 1 year warranty and dont do anything after that. I am surprised that they have such bad customer support. To me a brand new appliance should last more than 2 years...but to them, they dont care.
When I called the first time the lady I talked to must of just been having a bad day... but since My cousin highly recommended this place I called again and I am so glad I did. Robbin and Brittney are so great to work with. Brittney is very kind and knowledgeable about appliances. She showed me just how everything worked and offered very competitive pricing. I now Recomend everyone I know to go here when needing new appliances. Also their showroom is outstanding!
A great group of employees to work with in their Provo Utah store; wonderful collection of appliances that fit all price ranges; from builder grade to upscale appliances and decor.GREAT PEOPLE to work with when building or replacing. A wide selection of everything from towel racks, door knobs, sinks and appliances.
Brittany is the ultimate appliance salesperson. She is so passionate about appliances, and every single client of mine raves about her service and passion. I wont refer clients to any other place.
Dave Cook went out of his way to find the perfect dual fuel range for us & arranged for the range to be installed with days of it being received. Love the customer service that Mountain Land provided on this particular purchase.
Great showroom. Incredible options and selection. If you want something but dont see it, just ask and theyll probably be able to order it for you.
Wonderful showroom. Very knowledgeable salespeople. Love buying from them!
Good place but you kind of need to know what you are looking for. Definitely higher end. Showroom is a maze.
Love this place. Beautiful showroom (this really helps in visualizing your project), very knowledgable, patient, and fun representatives, and competitive pricing.
Very friendly, knowlegable staff. Dave is hilarious!
Unbelievable personal service. Kirk spent over an hour helping me find the perfect replacement for my gas cooktop that had exploded. I went in thinking I wanted gas and he helped me realize induction was a better fit for my family and kitchen space. He knew the specs and benefits of every appliance and printed out handouts for me to take home. I settled in a Thermador induction that they ordered in and it’s great!! Kirk also recommended an anwesome installer who did a fabulous job. The whole experience was top notch and I’ll never buy appliances anywhere else!
Mountain Land has impressed me with their desire to make every customer happy which is why I give them 5 stars. Kirk bent over backwards to help me solve a very difficult appliance fit issue.
Wow... awesome people never buy appliances anywhere else... Jordan took care of us
If you want appliances at a good price without the sales pressure, this is the place.
Great service and fair prices with quality appliances.
Best place to get your appliances, plumbing, and hardware!
Great appliances and exceptional service
Best service and products around
Great products and service!