If youre looking for good prices, this is the place to go. If you want good service, truth in the process and a promise on delivery, this IS NOT THE PLACE TO GO.Before signing the contract to purchase and install countertops, I was told certain dates for the template, fabrication and then installation. I signed the contract a week later then all those promised dates were out the door. On the contract, there were a few things I left blank because I didnt know the answer (sink model number, number of holes for the faucet...). No one followed up with me to explain or clarify. When I called later that week, I was told the dates were delayed because I didnt answer those questions and did not call in the payment info so the entire process was delayed. I didnt realize it was up to the buyer to follow up on the sales persons job. The template person wouldnt even come out until they had the quartz on hand. Another long delay in time.Overall, very poor customer service. I couldve used a company in Phoenix, paid a travel fee for the template and another fee for the install but I wouldve been done on time as promised. Ive used the Phoenix company before but thought to use a local, Prescott company. I shouldve followed my gut...