This place is amazing! Greg is extremely helpful he is very knowledgeable about all computer and laptop and software. He has fixed my laptop screens, he updated my PC. Has really great prices and always gets the jobs done in a reasonable time!! This is the only place I go for my electronics.
Best service in town. Protect your business. The future is good information. Much great experience. Excellent monthly computer maintenance, Greg avoided client data loss, he determine the best systems to use for protecting and restore valuable data. Tri City Computors is reliable. Good man. Call
I brought my computer in on Tuesday afternoon and I picked it up early Wednesday afternoon. Greg diagnosed the problem quickly. The computer works great and the price was reasonable. Great service. This is the place to go for your computer needs.
Very cool place to upgrade or repair computers. Greg is a wonderful guy and wealth of information.
Highly recommend this company! Our printer and solar system monitor have been down since our ISP installed a new modem/router about 2 months ago because the wi-fi failed on the old one. Greg came to our home and in a little over an hour found the problem the ISP created, fixed the issue and had them up and running again. Price he charged was very reasonable and we are extremely happy with the results.
Absolutely wonderful experience. I usually dread having to take my computer in to be repaired. I called, was able to get it diagnosed and fixed all within 3 1/2 hours. Very helpful, professional, and same day service. Highly recommend
Greg and his crew are always ready to take and recycle my older electronics. No fee unless it’s a TV they say. Visited them many times and they are always very professional and informative. Hard workers too imo. Great having them right here in Prescott Valley.
First time dealing with Greg and Staff at Tri-City Computers. They were both very helpful and friendly, I would recomend them to anyone needing some PC/networking help. Thanks guys.
This place is great, I had a little hardware issue, I had an old vintage MAC and needed to create boot disks to get it up and running. The problem is, I dont have a floppy drive on any of my machines. They stepped up and loaned me a USB floppy drive so that I could complete my mission!! Hats off to you!! They sell refurbished systems too, I noticed when I was there. Nice place.
Honest. Great Service. Tri City Computers did an excellent job helping my mom get her two computers working and upgraded for her needs. She was visiting from New Mexico and Greg even called on his day off to get her computers to her before she returned home. We were a little concerned at first calling a computer repair shop with out a referral, but now we tell any one needing service or repair, call Tri City Computers!
For all your PC needs Tri-City Computers in PV has it all. Very friendly and attentive service by Greg and staff. I went in for a few items and was assisted immediately. Their prices are downright low and fair. My GO-TO place from now on. You will not be disappointed.
Really enjoyed my learning experience with Greg. He was patient with me and explained sooo much!
Greg took my computer in same day, diagnosed the problem within minutes, replaced bad sectors, cleaned it all up, and had it running like a top well within an hour. This was my second time doing business there. They are knowledgeable, fast, and more than fair in their pricing. I highly recommend this place!!!
UPDATE: Still the rudest person I have ever dealt with. Greg forgot in his response to mention that I bought my computer from them. He was the rudest person I have ever dealt with. His little snarky response to me reporting him as the rudest person on the phone shows you just how he will talk about you behind your back if you are his customer. Do not give them your business. In the 11 months since I called Greg I have used his competitor 7 times. I am a very loyal and dedicated customer when treated right. Greg needs to take lessons on how to treat customers. I bought my computer FROM HIM and he totally forgot about that. Dont be like Greg. Especially if you own a business.I just had the worst experience with customer service ever with Greg. I called him 1 week ago to come to a house call to check my computer. He asked me to text him the information which I did 6 days ago. He never replied. He never showed up today for the call. I called and he just said I guess I slipped through the cracks. He cant come out today. I asked for a discount and he had the nerve to say no he could not afford it. Absolutely the worst service ever. And to be honest, I texted him 7 times and he never once replied. All he had to say was he was sorry and yeah how about a 10% discount for FORGETTING ME. I do not recommend them at all. I really hope that in the future Greg will be kinder and at least LOOK at his text messages. I find it really hard to believe that a computer guru did not look at his text messages for 6 days. 6days he didnt look at his messages? I do not recommend them at all. I would have prior to this. But the attitude I got from him and the fact that he said he did not see my texts for 6 days? Not sure what the issue is, however, it needs to be resolved.
Greg and Doug are awesome. Bought a custom gaming rig from them and that machine is amazing. Zero issues and super great price. Real down to earth honest guys. They definitely earned my money and my business in the future.
I needed windows 10 installed on our PC and a laptop and Tri Cities Computer completed these upgrades in a timely manner. They upgraded the PC hard drive to an SSD and ensured that the new configuration performed as expected. This attention to detail required extra time and they kept me updated on the status of this effort. Greg and Doug are very courteous and patiently described the work that was required to be done. It is nice to know their services are available rather than feeling compelled to use the GEEK Squad. I would recommend them to anyone.
My computer that I use for our small business was running so SLOW I became frustrated and decided to call around for a computer repair person. I usually use Best Buy but its so difficult to get an appointment and the wait time is unreal. So, I got a hold of Tri City and the were SO helpful. I had my computer back in less than 24 hours and it is like having a completely new computer. The prices were more than fair and the customer service was phenomenal!!! I highly recommend you call them FIRST!!!!!!!!
I was very impressed with the level of customer care that I received when I called Greg with questions about upgrades. Its so refreshing to find local shops that genuinely want to solve your problems.
Had the part that I needed!
I have been going to Tri City Computers for many years. Today, once again, they helped me. The mouse on my laptop was stuck. Thankfully a minor issue. Through my experience with them, they have always offered and explained options to any-bigger- issues I have had. They are always knowledgeable, courteous, and helpful. They give you fast and honest treatment. And your money stays with a local business and someone that is looking you in the eye, not asking you to get in line for a ticket and giving vague information about what you are getting yourself into! I trust these people and recommend them.
I have used Tri-City computer repair three times in the last several months. All were for different issues. The first was for my sons computer that was damaged in the move. It was diagnosed and repaired within a day at a very reasonable price. I returned a few weeks later when I had I problem with my laptops virus protection. Again the problem was diagnosed and made right in a very short amount of time and at a reasonable cost. I spoke with Greg when I brought my laptop in and he explained I could keep my laptop and upgrade to digital and get Windows 10. Wow it was great! My computer is much faster with more memory. I had to go back for printer problem after the upgrade and Greg fixed that too in a very timely manner. Thanks again. I will use them again if I have any further computer issues.
Gregory, of Tri City Computers is my favorite computer guy in the world, . . well, the greater Prescott region. He is attentive, well-informed, computer-current, personable, highly, efficient, orderly, fair, and I learn from him every time I need his services. Keep up the good work Tri City! Thank you again Gregory.
Great place - great team. They are very capable and knowledgeable. Quick to finish the update and changes to my laptop. A great help in connecting my wireless printer. Reasonable prices and superior service. I would not hesitate to recommend them to friends and business associates.
Great service. These guy know hardware, software and cyber security inside and out. Customized service and reasonable prices. They listened to me first, so they understood what I needed.
Greg was so helpful and really explained what the issues were with my computer. He was able to fix my problems, make recommendations all in the same day. I will definitely go back when I need more help.
Tri City Computer Repair in Prescott Valley, AZ are AWESOME!!! Gregg and Zion know what they are doing and will help you get your computer back on track in no time at all.They are kind, friendly and understanding and Honest, as well as having very reasonable prices. They will give you an estimate price and will contact you after they diagnose the issues BEFORE they begin any repair work so you know exactly what is going on.When I was there with my computer last week, they diagnosed it and fixed it and even took the time to walk me through a couple of programs on what to do when I got home. I took a bunch of their business cards to hand out to anyone I come across who is having issues with their computers to take it to my Computer Guys!!! They are AWESOME!!!
TRI CITY COMPUTERS AWESOME. MY SECOND TIME WITH THEM. UPGRADED MY OLD DELL LAPTOP WINDOWS 7 TO A NEW DIGITAL HARD DRIVE WINDOWS 10. SPEED IS INCREDIBLE. GREG AND ZION PROFESSIONAL. I TOTALLY RECOMMEND THEM.
I went in with what I though was a ransom virus problem and they explained what had happened.. .they cleared it off my Laptop and even did some figurations on my laptop to make it run better. No extra charge. They spent a lot of time with me explaining things, and even put an anti virus program on for me. These guys are the BEST! And reasonable too. If I ever have computer issues again, I will definitely go back to them for help.
Its been a week now since the guys at Tri-City upgraded my laptop, and I couldnt be happier with the results. Highly recommend them.
Took my computer to them on a recommendation from a friend. Turns out I owe her big! Tricity got me back up and going better than ever the same day! Professional, courteous, informative, and reasonably priced. Highly recommended!
Well after I fell for a scammer and was very upset with myself, I called Tri City Computers and he really made me feel better and took care of my computer right away. He also updated it with better parts and took the time to explain everything to me. Thank you for all your help.
Last week I took my 2+year old laptop into Tri-City Computers to see if they could help me. Greg and Zion were so kind and tried to help me. It was not a computer that could be helped. Thankfully they sold me a computer they had refurbished for a very low price. It works beautifully, I love it. Best home laptop I have ever owned. They helped me with Desktop shortcuts for all of my needs as well as setting up my printer/scanner. Their Customer Service is excellent.Anyone needing affordable computer repair, Tech support this is the place to go.A family business with folks you can trust.Thank you,Greg, Dorie and Zion.
I had my computer repaired at a different computer repair shop and they could not get it fixed right. I took it to Tri City Computers and Greg and Zion fixed it right away first time. Great guys and they know what they are doing. I highly recommend Tri City Computers for anyone with computer issues. Good prices, fast service and they stand behind their work.
I highly recommend Tri City Computers. My Pc needed some upgrades. They took care of it and returned it cleaner and running better than it has in years.
Having recently moved to the area, I needed to get my computer up and running. I stopped in at Tri City and Greg was very helpful with recommendations for various services that we would need and how to get my network up and running. Great people and a great place. Highly recommended!
Came to office to switch out our slow computer for something much more reliable and we are so happy with it! Kind, friendly service and also gave me some tips to make sure this new computer wont run so slow! What a difference :) Delivery and a fast set up is what our business needed and thats what we received. Thanks Again for your awesome skills, they are very recommended!
Tri City Computers is the ideal place for any computer trouble shooting or repair. The owner Greg and his son Zion cover several decades of accumulated knowledge and experience with PCs. They are really customer friendly and expedient. The cost of their services is always fair and I would guess, less than most others. The Prescott area is lucky to have them. I have a recording studio and a complicated computer system that I know will always have the best of care with these guys!
I bought a lap top a couple months ago and was very pleased with the service, explanations (Im an old geezer) and back up they provided. I had an issue with the battery and they promptly replaced it without charge. Its satisfying to find a computer guy in this computer world.
I trust & have confidence in Tri City Computers. Zion has worked on 2 of my laptops & theyre running great. As Im not computer savvy, Zion takes the time to explain & show me what has been fixed on my laptops--along with advice & tips. Zion & Greg have integrity--they stand behind their work & go the extra mile.
Greg is a stand-up guy. Hell go the extra mile for you. Ive known and worked in association with Greg for over a decade. His prices are better than reasonable and hell work with you whether youre a student, small business or just trying to learn computers. Go to his store and look at what hes got. These are solid desktops and laptops. He can get you decent printers and All-In-One units at VERY reasonable prices as well. All Warrantied!
I found a diamond in a field of coal.......my laptop was not playing fair, and I was very unhappy! Two days two hours of long distance calls switching from one person to another...........went to vote, passed a new repair store after voting, wheeled around Greg (owner) had me up and running in a New York minute and at a very reasonable cost. Sorry, have no idea what a New York minute is............come in and see Greg, he will show you what it is! Thank you, Doyle Meredith Prescott Valley
I love this Father & Son team!!! I purchased a computer from them a couple of months ago :) And now they are my IT team!!! Ive also purchased several other refurbished accessories and love them as well!! I have recommended them to a few of my friends. They are very happy with them as well!!! I would recommend them to anyone I know.
Greg and Tri City Computers are amazing! Trustworthy, Honest and Knowledgeable...these are the words I use to describe them. Im blessed to have Tri City Computers take care of all my computer issues. As a Prescott business owner, I recommend them for all your computer needs.Thank you Greg!!
The other day when I was about to start playing one of my ‘Hot Single Shooter’ computer games, I heard a “Snap, Crackle, Pop” sound and all of a sudden, my mind absorbing game lock on screen and froze up. Staring in amazement I whispered a couple phrases that can’t be mentioned here and rebooted the PC. That usually fixes things and gets me back running again. But, not this time. In fact, not this time and several times over.So I grabbed my PC and sprinted to my favorite PC repair shop, Tri-City Computers and anxiously explained to them my dilemma and the frustration I was experiencing being unable to shoot ‘Bad Guys’ on my computer game. You see, I’m a retiree with too much time on my hands, sometimes. But that’s another story.With straight forth eagerness and professionalism, the techs at hand took my PC and reconnected cables, plugs and all other fancy technical things and proceeded to look inside her (my PC). With the skill of a diagnostician and skillfully searching inside while making discovery comments such as “Oh, Ah, oh no, this is not good.” They turned to render me the sad news while I paced the floor like an expected Father awaiting his first newborn. Well, not really but you get the picture.“Your graphics board is fried, toasted, gave up the ghost. We will have to render a transplant.” Relieved, I replied, “Okay, whatever it takes. Spare no costs.” So after ordering a replacement, they installed a brand new graphics board – a younger model, sleek, fast with more power. So now I’m very happy sitting in front of my monitor shooting up bad guys in my single action computer game.The bottom line to this little escapade is to render to all of you who are reading this that in my opinion there is no other better computer repair shop anywhere, hands down bar none then Tri-City Computers. Professionalism, backed by knowable – certified technicians, shrouded by honesty, straight talk and a fair price. Your one stop shop - Tri-City Computers.
I bought a computer at Tri-City and immediately left on a trip to California. While there I discovered an over-heating problem. When I finally returned the business had just been sold (literally the day before) and was under brand new management. Even though the problem had nothing to do with the new owner, Greg, he and his son, Zion, helped me trouble-shoot the issue. But when it couldnt be resolved to my satisfaction they graciously gave me my money back.Not only were they friendly, helpful and knowledgeable, they showed a great deal of integrity by giving me my money back when it had nothing to do with them.I would purchase something from them again or have them fix something and feel complete confidence that they would give me an excellent product (or properly fix the one I gave them) and give me excellent customer service!Greg and Zion, I hope your new business will thrive and Im so happy to see a business focused on recycling and repairing computers, rather than just having them thrown into landfills!Thank you, Tri-City!!
I am pleased to say that Tri City Computers has completed a restore on my ACER laptop after a system crash. They are very knowledgeable and helpful. They answered all the questions I had. Their prices are more than reasonable and the service is great. They have new and refurbished computers for sale at very fair prices. I am recommending them to my neighbors.
When my computer crashed, I was devastated!! Suddenly my computer became the most important thing in my life. I took it to Tri City Computers and Greg told me he could order a new hard drive and battery and my computer would be better than new...and they were able to save my documents onto an external hard drive. My down time was less than a week and was very reasonable. Wonderful people to work with !!
I want to thank Greg and his staff for the great job they did to get me out of a jam. I got one of those things that lock you computer. They put in a new hard drive, regained all my information and even helped me get WiFi set up, since I could not do on my own, after hours. I was thinking it would be next day, but they got mine back to me and running the same day. They are truly good at what they do, I highly recommend them to anyone.
Tri city did a great job of updating an older laptop. Fast service, fair price, no surprises. Everything was explained by Zion before repair began. I will definitely use them again.
Thank you Tri-City Computers!! My computer randomly shut down on me today and I was freaking out!! Luckily Tri-City Computers was here to save the day. Not only did they replace the fan that broke they even took the time to find a second fan to install to prevent this same problem in the future. Super friendly guys, very knowledgeable and helpful but the part that really blows me away: They did all of it SAME DAY!! You are a fool if you take your computer to the big box store when you have this amazing local business that goes the extra mile for their customers.
I took my computer tower to Greg at Tri City Computers with a complaint regarding very slow service. Greg and his crew performed a basic tuneup and cleaning. When I took the tower home, my wife and I were highly impressed with Tri City Computers work. Our computer is now operating at tip top speed. I highly recommend these folks for your next computer repair.
These guys are great. They are responsive and quick to get the job done. Easy to work with. Had a major hardware problem with my laptop. It is now super quick.
I am so very proud to know the owners of Tri-City Computers. Over the past several weeks, there has been an ongoing change in management of the store. Despite all of this chaos, both Greg and Zion have gone out of their way to maintain the quality and integrity of their work. If you are looking for computer, phone or laptop repair I would highly recommend their services.
I brought our out dated computer into Greg and he made it better and faster than ever! He then brought our revitalized computer to the office to link it with our other 2 computers and set us up to be able to remote into our business from afar. Awesome job. Thank you.
Gregory (owner) installed Google Home voice activated speaker for us. Arrived on time, very professional and knowledgeable. Took his time and explained every step along the install. Highly recommended .
Im one of Gregs competitors, and hes good competition. Hes fair and is a man with morals. The PC Simplicity computer repair shop will continue to recommend him to those who could benefit in his specialties.
They know their business and solved my problem quickly and efficiently. The team work well together and the cost for service was great. I will definitely go back in the future. Thank you.
I bought a computer from Greg at Tri City and as happens with manufactured products after 6 months the mother board went down, I called Greg and explained what was going on, he asked me to bring it over and hed take a look at it. He diagnosed the problem and gave me a few options, one of which was another computer so I took him up on it. He powered the replacement up and verified its operation before he would let me take it. Im completely satisfied with the service and recommend Tri City, great people.
Wow, I was really impressed. Greg sure knows what he is doing. I am not real computer savvy, but he was very patient. Great job! Thanks
Father & Son business, prompt service even on short notice. price of repairs was reasonable. I highly recommend Tri City Computers.
Excellent personal service people. Knowledgeable about the issues with my computer. Repaired quickly and for a reasonable cost. Would highly recommend Tri-City Computers.
Great service, amazing prices. Took less than 30 minutes to get exactly what I was looking for at an affordable price. Thank you
I just went to the store, And they are Great and really know what they are talking about. For get the rest of all the shops and go to them. There prices our the best. and my name is mark.
Greg and Zion were terrific and had my laptop repaired in two days. Im a happy camper. These guys are great. If I have any questions, I can count on them!!!!!!!
So far I enjoy working with both Greg, and his son! They have some great products, with lots of choices, as well as some excellent customer service! They know exactly whats going on with repairs and systems!
These guys are great! I brought my pc in on Weds and got the call back around 5:00 saying it was ready for pickup. It runs great, a lot faster and I am very happy. I would diffently recommend this company for your computer repairs
Very dependable and reliable. We use Greg for all of our tech needs now. very highly recommended
Great service, fair pricing and much faster than I thought it would be.Also, GREAT people.
They were friendly and easy to work with. I do not regret once going there to have them fix my laptop.
Thanks Greg, for getting right on my computer. I really needed it quickly for school and you guys did it. I could not believe that you were able to fix it as the problem was so odd. Thanks again, Alan
Greg has been so responsive and able to solve our issues and get us back on line quickly! Highly recommend Tri City!
Family owned service was great very satisfied will have my dad use them.
Very professional. We are not computer savvy but Gregory made it easy to understand. This is the second time we have used this company and will continue to do so for all our computer needs. If any friends need help we will pass the information along.
Very pleased work was done very prompt service was great price very fair.would recommend highly.
So, I had the Ol lady take our comp in to these guys and N computers are kinda like auto mechanics. Techs can really take advantage of ppl. But these guys were nothing like that as well as super good at what they do. Cant believe their prices arent higher.
From the moment I called and spoke with Zion I was completely impressed with the professionalism, sincere support, and prompt service. Zion addressed my concerns and helped thoroughly troubleshoot my internet and computer problems to ensure that a service call was in order prior to setting an appointment. Once it was clear that an onsite visit was in order, they made sure I was seen on the same day and as soon as possible. Greg arrived with enthusiasm and quickly began addressing our very complex issue with ingenuity and impressively vast knowledge. He dedicated many hours to ensuring we were well taken care of and was able to resolve our issue. He stayed on task until well past business hours and went above and beyond any and all expectations. I am very impressed with the quality of the service they provided and look forward to working with them regarding any and all computer, internet, technical challenges we encounter in the future. Thank you Greg and Zion for making such a challenging time into a truly positive experience.
If you are looking for repairs, upgrades, certified technicians who deliver on what they promise, Tri City Computers is the place to go. I found Gregory Eddolls by chance. Now they have a store at Spouse and Robert Road, I know where to go with a problem. I was casting around to find someone who could get my computer to work again.I had been in despair because everything was going wrong with my Inspiron laptop and Windows 10. It had even been broke by another repair store. What to do? I had taken delivery of a new computer from Dell, still in the box when I discovered Greg and Zion Eddolls. My miracle workers! I now have a laptop as good as new, working perfectly, and the new one was returned post haste to Dell. What a find. You have problems with your computer, etc.? Hurry along to Tri City. You wont be disappointed.
Wow, I had a crash a couple of weeks ago and while I can pretty much fix things myself, this time I could not and started making calls and asking questions (after severl sleepless nights of trying to figure out what was happening) and Zion answered at Tri Star Computers and he was wonderful, (Some places were very rude and crude!). Zion listeneed to my conserns with concern and made some suggestions and soon he was helping me get back on track and up dated to Winmdows 10. My old Restore/Recovery disk would no longer work, something simple, but not alway easy to fix if one can not figure out if it is the desk or the hard drive. His compastion to help an old lady (75) was very sweet and yet he was still all business. I met his Dad Greg the next day and he too helped me get back on track. This teem has years of experience combined, able to expalain things in basic english instead of computer jargan, and offer some basic help. I have an old laptop that if I dont get rid of I will dropp off one of these day and let them fix and bring it also up to snuff. Prices are comparable, reasonable and aforadable. The best game in town in my opinnion, and at my age I have some really good opinions. Thank you again, Zion and Greg, you made this years Christmas the best ever. :-)
Thank you very much for helping with my P.C. board problem on such notice. You guys did a wonderful job and your prices are very reasonable.
Fast service, great pricing, and great customer service, knowledgeable and a pleasure to deal with!
Greg was awesome he did such a great job! I recommend him to anyone!
Great folks at tri city computers, got my old sony going smooth again. fast & affordable.
Excellent service and fair prices. Highly recommended.
They are the best, Greg was able to fix all the problems I have since getting windows 10. I highly recommend Tri City Computers.
They were very helpful qnd got my computer working when i thought it was a lost cause awesome service
Sent them a mail to ask about a service. They never answered.
I went in cause my laptop was super slow and now its like new, they went above and beyond! I would recommend them to anyone
Great service, Great people. 100% recommend going to Tri City Computers for all your computer troubles !
This place is great always willing to do whatever it takes to help with you computer needs.great costumer service.speedy service
Fast knowledgeable and professional. The best in northern az from my experience.
Very professional and reliable. Straight forward with the problem, resolving it and their prices are great
Tri City Computers has now worked on both of our computers. It is always a job well done!
Overcharged. Unsatisfactory work. Will never use them again.
Wow! Fast, Knowledgeable, & Caring Service!
Good service, good prices and good peopleGood service, good prices and good staff !!!