I was helped by Eric at advanced auto in Poughkeepsie and he was extremely helpful and knowledgeable. Answers every question with ease and even installed my battery for me!! Best place to go in dutchess county! Thanks Eric!!!

Awesome place to get in and out with what you need!

Great place for all things automotive

Advance Auto Parts is also a designated satellite Amazon package delivery business. I retrieved package from this location. The employees were polite and they even offered to help me load the huge package into my car. Wonderful and kind employees, excellent service, clean store, and plenty of parking are reasons Ill definitely shop here.

They give you an attitude when you need to recycle used motor oil you bought from them. They lie and say it is illegal to recycle oil that is not in original containers. Other auto parts stores takes used oil, no problems without the Bad Attitude. Will not be shopping Advance anymore.

I was at this place when they first opened and I had no problem store was clean an easy in-and-out access

I went to get a wrench.The workers were helpful.The prices were great.Near me home.

Customer Service is alive and thriving at Advance on Main Street in Poughkeepsie, NY.I had a problem with a battery that I purchased several months ago. Joe tested the battery and immediately offered to charge it. It is a heavy duty battery so it takes (4) hours to charge. I appreciated the offer and returned (4) hours later. Guy tested the battery and it was determined that the battery was no good. He wasted no time in addressing the warranty, finding a replacement and working out the details. Guy, Amy and Joe were all helpful, professional, and friendly. They made a potentially bad situation easy to solve.Thank you all.

The female in rear tried to resell old old parts to me claiming they came off my car. Totally into ripping people off. Partnership with Mavis Tires on Rt. 44 PoughkeepsieNY

Had the battery I needed in stock. Friendly staff.

Had what I wanted, installed it, sent me on my way. Pleasant experience, no hassle.

The only auto parts store I go to to buy my parts for my vehicle never had a problem with them staff is friendly and helpful

Fantastic service and help.

Very helpful employee. I didnt get her name but she was helpful with my battery issue. Thanks

Kind people..the man helped me even after i made my purchase . i really appreciate that

Clean store, very helpful staff.

Staff was very helpful but the other customers were not wearing masks and no one said anything

Always helpful and try to save you some money

Always super helpful and discounts ordering online. Store pickup or even same day delivery is my go to solution when working on the family vehicles.

Plenty of stock, helpful employees

Excellent customer service

Friendly and helpful staff.

Mike at the Main Street store was very helpful. Asked if he could install the wiper blades if I purchased them and without hesitation he installed them for me! Was very pleasant and nice.

They need one waiting line, not 4. People who entered after me were served before me.

Prices are way over priced. You can go anywhere else a get better prices. Theres always a line. If you are grabbing something quick, you still have to wait. Then they tell you to go to the first register. Support your local guy.

They said they don’t deal with Volkswagon, big lie. Will not go there again, discrimination!.

Slow service. Instore customer werent priority over returns and a computer order or something. Didnt even say hello 1 moment until 3 minutes passed

Great! Got exactly what I needed!

The staff is very handy and pleasant. I had a great experience with an employee named Ed who was beyond helpful and really went out of his way to provide the best possible customer service.

When to advance auto part right after work to get power steering fluid and get my check engine light checked. Eric took good care of the people infront of me and made me wait ten minutes because he was to busy texting on his phone after those customers. I decided to approach him and asked him if he can ring me out for the power steering fluid and to check the engine light in my car. Eric wouldnt check my engine light because he was to afraid to go out to my car it was to dark out. His excuse was he didnt want to get mug and it was agaist Advance Auto Part policy. this was at 5:30pm on a Friday. It took Autozone less then five minute took look up my codes and ring me out and no one got mug and Autozone is more towards the hood. You dont need this type of personal working for your company specially if they are going to be profiling their customers.

Had exactly what I needed!

Very helpful

Professional services. Calm shopping environment. There is usually a waiting period for help when needed, however I get great service there.

They had what I needed. Would go again, if I needed auto parts. Friendly and helpful staff. The guy who calls you boss knows how to keep the customers coming back. Nice guy, extremely helpful.

Great place

They had what I went there for top radiator hose for a 96 Toyota Camry

Mostly helpful, only been there for small stuff (replacement bulbs, wipers, oil, etc). Prices are good, hours are convenient as is location.

Always helpful staff, willing to try and help figure out what you need to do to get rolling again.

Low prices and happy to help

I Love The Place😍I walk n2 the place & I always need help & everyone is so friendly & helpful🙏Thanks

Knowledge staff. Very polite. Clean. Have been several times and never a problem

I bought a battery its come with free installation. But I have a Nissan guy told me they not allow to install to Nissan because of electronic something but Napa and Auto zone they will install it to any car I spoke to them. So if you have a Nissan can looking for battery installed you have to go to Napa or Auto zone.

Found the hard part for my jeep that I needed was able to fix it in their parking lot and leave without any problems would go back there again

Better than average stock for parts and good selection of items from detailing and body work to accessories for a vast amount of cars and trucks average prices for retail store better then some even.

Anthony and the young lady there were extremely helpful. I was in a very stressful situation with a broken down car 150 miles from home. I showed up at 7pm and was able to get everything I needed as I replaced brake calipers and was out of there by 8:30. Anthony is a credit to your organization and to his family. Thanks!!!

Very helpful, polite, and curtious staff.Definitely recommend.

Helpful staff good prices.

Miserable people work here. Terrible customer service.

Bonnie a true parts expert extremely knowledgeable and truly dedicated to the ultimate level of customer service

This business is near my home.Knowledgeable and polite workers.

Anthony at the Poughkeepsie location was so nice and knowledgeable! He helped me solve my light issue.

Very helpful staff, made finding everything we needed very easy

Small but efficient

Always find what you need for your baby

Has a variety of products, varying in price.

Always has the right parts for my car. And at good prices, staff is quite knowledgeable.

To quote the governor formerly known as The Terminator....Ill be back!!!!

Was in and out in less than 5 minutes

Friendly knowledgeable lots of help never too crowded.

The store is clean. The people there were very helpful.

This place grows on me. The staff is always so very helpful.

Friendly courteous service. Found what I needed.

Employees are very polite

They are all so friendly there. Went out of their way to find my item at another store and ordered it for me!

Sold me the wrong fuel gauges to check pressure

Nice people had the parts I needed

Well stocked, nice staff willing to help

Fast knowledgable service.

Havent had any car stuff done here but they found my lost phone outside and made sure it got back to me and nobody else. v thankful

Friendly and helpful

Helpful sales associate in the store

Vinny was very helpful and knowlegable

Great people awesome customer service

Had exactly what I was looking for

These people are Da best

Employee was scolded for helping me

Good customer service

Nice guys very helpful

Very helpful..

Very helpful.

My favorite Auto parts store.

Excellent staff, very helpful

Got me some brake pads and rotors. Took care me right away

Has what parts I need or can order them.

Nice, Helpful people

Decent place.

Nice costumer service

Nice service

They have your parts most of the time

Great parts place

Good stock of parts

I get most of my parts from here

Great deal

Helpful staff

Sucks.

They have no just about everything for your autos. If not in the store, theyll order it. If you dont know what part you need, theyll look it up. The wait at some times, can be a bit long.

Great staff

Always helpful

Ok

Not helpful