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Canady & Branch
2525 Airline Blvd, Portsmouth, VA 23701, United States
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Canady & Branch

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De
Review №1

I brought my 91 F-150 in because of a leaking rear fuel tank. I was quoted a price. When I brought the truck in, the shop they went to get the new fuel tank and pump no longer carried it but Bill was able to find a replacement for an additional $75. I was fine with that. When I was called 4 days later to pick it up the truck the final price was higher than the second quote. When I asked if there was gas in the rear tank the service kid said no. I asked how they checked out the fuel pump and did a leak check on the new tank. I was told to fill it myself and if it leaks bring it back. He said if I did not ask for them to leak check or op check the tank then they wouldnt have. He asked me if that made sense. I said no it didnt but okay and started to walk away when he called me an A$$hole. I said wow did you just call me that he said yes because I was acting like one. I asked for Bill, I explained what happened, he said the same thing as the kid but added that he guessed he could have put gas in it but never thought about doing that. He said he would handle the kid but not once did I get an apology. I guess business is so good there they can be nasty to their customers. Definitely not what I expected.

Pa
Review №2

Always great work and fair prices.

Kl
Review №3

The customer services was amazing but they are pretty expensive I brought all my own parts for the work that I needed done and they were about $300 more than the place I went to that told me what I needed to have done. And what shocked me even more is that they gave me a list of things that my car needed done that cam up to almost $1000 so I asked how much would it be just to get the things that I came for done and they said $700... So for another $300 I can get my car fix to perfection but the two things I came in for in the first place (replace control arm and alignment) that didnt sit right with me. But I know they come highly recommend so thats why I went I didnt have any work done so not really sure what thats like.

Da
Review №4

This was a business to business transaction and we got a good price as well as the technician letting us know of any existing problem before the needed alignment. By informing me of the problem they made the alignment a permanent repair. Thanks again Canady & Branch, from your friends at Mike Affordable Autos!

Lo
Review №5

Weve used Canaday & Branch since they first went into business. We wouldnt want to take our cars anywhere else! They are courteous, professional, HONEST, and do excellent work. They go above and beyond to assist customers and provide the little kindnesses that make dealing with car repairs easier to manage. Many THANKS!

Fr
Review №6

They did a great job on my car.Service people were nice and helpful

Pe
Review №7

They can always be counted on to never do unnecessary work, and to tell you what repairs might be needed in future months...

Ja
Review №8

Outstanding service, communication during the process, follow-up and workmanship. I was extremely pleased with recent work on my Hyundai Azera. Their suggestions for service and work performed made the car handle like new.. The most important part of the experience was the trust I felt. They suggested options and I never felt pushed to make a decision that was not in my interest for the safety of the car - it was a partnership to do the right thing.

Pe
Review №9

Repairs came in under budget!You can count on C & B to keep you rolling safely and worry free 🙌

Ja
Review №10

I had an electrical issue with my 93 Ranger, and Cavalier Ford recommended Candy & Branch for my issue.Neither Cavalier Fords recommendation nor Candy & Branchs workmanship disappointed me.Now I add my recommendations.You shouldnt be disappointed either.

Sa
Review №11

Great bunch of people at this place... Really took care of all my needs, the FIRST time around, at a very reasonable cost. Repeat customer here for sure.

Ch
Review №12

These guys are great. Very trustworthy and knowledgeable. They came recommended by a friend. I will never take my car anywhere else. I don’t do business with anyone that I have not read reviews. I can’t say enough good things about Canady and Branch!

L.
Review №13

Wonderful honest service with reasonable prices! Weve been taking our cars here for years and they are always fantastic. We drive from VB because I trust their work and the service is so great. Highly recommend them.

de
Review №14

Great place to take your car. They took the time to explain all of the needed repairs so there were no suprises when we picked up the car. It was fixed in a timely manner without any problems. Friendly and knowledgeable staff.

Ro
Review №15

Very reliable

me
Review №16

I would definitely recommend Canady and Branch for all your automobile service needs. Ive used them several times; each time, the customer service was excellent, as well as the work done on my vehicle. The price on work done at each visit was very reasonable. Great service all the way around!

EP
Review №17

Dependable, honest, customer oriented, flexibilty in scheduling service, reliable, deserve 6 stars, great place to do business.

Je
Review №18

They used what parts they could that I had purchased. Had to have them get parts that were wrong. They were very easy to work with and had great pricing. I will use them again.

Di
Review №19

Friendly and honest. I went to them based on comments I read on Facebook. They seem to have a very good reputation in the community.

ja
Review №20

My fiancé and myself recently brought in our vehicle we were immediately greeted with a warm friendly conversation and handshake. They pulled no punches looked over the Escape as requested found the issue and fixed the car immediately. After struggling with dealerships this was a wonderfully fresh feeling! Thanks again to Mr. Bill and the team at Canady and Branch. We will definitely continue our service in the future.

He
Review №21

Very good automobile repair shop. Get my inspections, oil changes and any other auto work there. Friendy staff and prices are reasonable.

Br
Review №22

They were very polite, extremely accommodating to my tight schedule, and the price was so affordable I was shocked. Thank you for the amazing experience. Will definitely come back for any other repairs I need in the future! :)

Pa
Review №23

Our go to auto repair shopCanady and Branch are honest mechanics who can assess any issues and provide a thorough estimate of suggested repairs. We trust them with all of our family vehicles.

te
Review №24

These people are honest and hard working people. Its nice to be able to go somewhere to have your car fixed and know the people working on it are knowledgeable mechanics and honest.

St
Review №25

I was in from out of town and had to go there when my truck over heated. They were great to work with and very accommodating.Prices were very reasonable. Check them out if you need work done.

Da
Review №26

I had never dealt with a more professional car shop before, they went above and beyond my expectations and they did a Great job! They called and let me know what was going and if there were any changes time/date once my car being done. Very prompt and anamazing job! I definitely recommend Canady for all your car service needs! Yes it’s in Portsmouth but it’s worth your hard earned money 💰 their work is also guaranteed and warranted. I even got a “how is your car doing “ text/email after I picked up my vehicle after it being serviced, I have never EVER gotten that from a commercial shop. “I CHOOSE CANADY”!#1 Thank you Matt Shelton and crew !!!!

Ca
Review №27

I always use Canady and Branch for my automotive needs! They are honest, forthright, and get the job done when they say it will be done! Their attention to detail is awesome and their prices are great! I will continue to take all of my vehicles there for service.

Fr
Review №28

Great service. Great prices. The owners have worked with me when times were tough, and I always go there first.

Ae
Review №29

They are really goood....than you

To
Review №30

Excellent service, Excellent professionals, very honest people

Ma
Review №31

2nd time Ive had some work done here, and havent been disappointed. Excellent rates and very experienced techs. Bill C. is an honest and fair guy who clearly states all the aspects of the work you mite need. No surprises at the checkout, and all the employees are top notch in their field.I highly recommend this fine shop.Mark S.

Ch
Review №32

Polite, friendly and most importantly very reasonably priced. Have always had the job done when they say it would be.

Bi
Review №33

Been going there since they first opened. Fast high quality work at reasonable prices.

An
Review №34

Great service, they will do there best to work w you to get you on the road again. And they have alignment rack to give a proper alignment...

Ta
Review №35

They always provide great serviceThe staff is friendlyWe can tell the Owner caresPrices are reasonable

Pa
Review №36

Honest and good work. David Branch and staff very nice.

Do
Review №37

Awesome Place. Bill is the best

Lu
Review №38

Depending on who you deal with, youll either have a fair and honest experience or get completely shafted. 9 of 10 its the shaft.Theyll carge you an arm and a leg to rip your car apart then charge you even more just to put it back in the condidtion you left it there. I wouldnt get your vehicle inspected here either. No matter what some other mechanic has told you Canady & Branch will find something else that needs fixing even if nothing needs fixing.Dont believe what you read in the other reviews.

Je
Review №39

The only place I take my care. Family has been going there for years. Honest and fair prices.

Ma
Review №40

Highly qualified and friendly staff.

Th
Review №41

Took the vehicle for an inspection and the found and solved an issue which has plagued us for a few years by replacing our outer tie rods. Thanks so much.

La
Review №42

They treat you right.

Pe
Review №43

Fear like that place alot.Honest people.

NO
Review №44

Best mechanic around.

Ma
Review №45

Awesome value and service for automotive maintenance.

Na
Review №46

Getting mixed feelings justified delays and curtious staff but other delays seemed unneeded will change upon service finishing I believe one person may be poorly estimating costs to a large degree but again Ill save final judgements for later.

Ko
Review №47

Very good best there is

To
Review №48

I will never go any where else. They went above and Beyond .

Je
Review №49

Outstanding

Information
24 Photos
49 Comments
4.9 Rating
  • Address:2525 Airline Blvd, Portsmouth, VA 23701, United States
  • Site:http://canadyandbranch.com/
  • Phone:+1 757-488-7720
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car wash
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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