Have been shopping here for all of my Hardware needs for many years and now I live just a mile or so away and its an easy walk to the store. The staff are always knowledgeable and very helpful in answering questions or finding something Im looking for. I HIGHLY RECCOMEND THIS ACE HARDWARE STORE for all of your needs!

Employees didn’t seem to know where metric stainless nuts were, had 2 find them on my own

I went to a hardware store. I bought stuff.

We had to remodel our apartment and it’s insane how useful this location was. Most people just end up going to Home Depot or Lowe’s but the Pearl Ace really has everything you need. Plus, when you have questions or need advice, the staff actually knows what they’re talking about instead of just giving you a blank stare. It’s magical!

Robert was an amazing person to turn to for all of our newbie paint questions. We drove from North Portland to ensure we came to his location on our second visit to pick paint out.

Go in there and see Lee he can help you find anything you need he knows his products

No bathroom was available. Friendly staff.

Fairly well stocked. Staff is friendly, though often seem understaffed.

Everything we need. Great place. Treated well

I support this very inclusive business and I hope you do too

Employees were pleasant to be around even with it being 109° degrees outside. Went with husband bought 2 plants along with a few other items to complete the apartment. ❤️

Came in for a T27 bit. They had it but wish they had more than one option. Friendly staff.

Best selection of specialty screws and fasteners!

Great staff (except for this creepy, exceptionally grump older guy named Jerry--I think--hes out of this world bizarre and is, with few exceptions, snippy and rude). And pretty decent prices for the neighborhood. Small selection, especially for oversized goods (think lumber) given the footprint. Watch for coupons and be aware that they honor neighboring Ace flyer prices if you make them aware.

The store is great and had everything we needed with a great staff. The parking lot, such as it was, was a nightmare.

One of the employees asked if I had a jungle and I said yes. I have a green thumb. 65 plants. Seventeen in my room and the others are here and there

Always helpful and friendly.

Got tons of convenient inventory

Good local owned store, friendly staff and prices. Highly recommended! Cant wait till the can cut wood again.

They have everything and the staff are friendly

Awesome neighborhood hardware store, friendly knowledgeable staff that will help you if you need it, and leave you to it if you dont, thats rare. worth the stop

Super friendly and knowledgeable staff, plus just a few blocks from my apartment :)

Shout out to Tallon and Solomon for their help today! I hope I am spelling their names right. Tallon greeted me and got started helping me with my problem right away. He called on someone who had some more knowledge to share and together they helped me through my project. I’m grateful for these employees who made this visit an good experience!

The workers here are ultra friendly and helpful. My go to stop for any project in my apartment. Nice to have such a great store in the neighborhood!

Very friendly and helpful staff. Feels like home.

This hardware store has a lot of stuff you might not expect including cookware and all sorts of supplies. Very reasonable prices.

Won’t bother explaining my experience here as it’s clear this business could care less if they drive away customers they deem the “wrong kind” so just a public service announcement: if the employees here feel you aren’t the right kind of person to be shopping there you’ll be treated like a second class citizen who is somewhere they don’t belong, who should leave the store and not come back. Which is odd because I thought that was the exact kind of culture they are fighting so hard in that part of town.Just look at some of the other 1 star reviews here and the responses of the business and you’ll see that others have had the same kind of experience I had while shopping here and they have been responded to with unprofessional sarcasm and have even been told by the business that they appreciate them not returning. If that’s the kind of business you want to support then head on over to the Pearl Ace Hardware.

They have EVERYTHING!!! And the staff are so friendly and helpful. Whether you need some toggle clasps, motor oil, a soup ladle, they can help you find it. Thank you!!

Pretty much anything you need, great customer service..they are there to help you

Fun and practical - well-curated hardware store! you can find an obscure, well crafted kitchen item, a house plant, a high-end vacuum, stylish doormats, specialty cleaning tools plus get paint mixed or matched, and everything else you expect to be in a *real* hardware store. I LOVE this place! Today I bought a small mixing bowl, fine mesh small strainer, fabric wrapped extension extension chord and a really cute tray by Danica. It was nice to decide in person as Id been trying to choose from similar items on Amazon. I appreciated the *no touch* auto hand sanitizer station, limited entry, and face mask precautions they took.

I was in need of some bug spray. Sure enough it was helpful to have an employee know right where it was. To have quick service like that & kindness from the employee. Im impressed to say great training. Ill dignity be back & bring others with Me.

Good prices and nice stafff

Awesome hardware store! Good selection and decent prices. Friendly helpful staff!

They have wonderful prices on everything I have needed so far.

Great selection and friendly service.

Grabbed the last grill in stock. Excellent customer service.

Everyone is always friendly when I go! Great place, Ive been a few times, and plan on going back!

Horrid rude was wearing a complete faceshield and told I have to wear a cloth mask also or leave the store. Vaccine card in hand, dictator governor said face covering not required and shield acceptable for those that cant wear mask. No exceptions or offer of taking my order to outside pick up. No wonder people go to big box store. I support small business but not this one..

Its the perfect store for old Victorian houses and modern condos! They know their stuff. But call and make sure they have what you need. But they always have what you need!

Best place in town

Always ready to help!

Extra clean and extra precautions in place for covid. Friendly staff, always helpful, and great selection.

Excellent customer service. Every sales person on the floor answered my question and helped me find what I was looking for. The merchandise are easy to access, labeled appropriately.

Great selection and a much more enjoyable shopping experience compared to the big box hw stores.

Great people, always there to help. Been coming for years!

Every time I go to this store I discover more items theyve added to their inventory! Always room to squeeze in another product! It makes shopping so convenient in our neighborhood ACE.

Edit: first off go look at the one star reviews and what the ownership/management responses if that doesn’t make you want to shop somewhere else I don’t know what will! So rude and disrespectful, exactly what I should expect from this part of town I guess.Extremely poor customer service from the sales people. Combined with their over obsession with social distancing, and Hand sanitizer.I got tired of it and don’t shop there anymore(had a commercial account) there’s plenty of other reasons I don’t shop there also but I don’t feel like wasting my time writing it they certainly won’t read past the first two Words of my review since it’s not a glowing one!Never ever will I shop there again I drive the extra distance to any other hardware store it’s worth it to not feel looked down upon at the “Pearl Ace Hardware”So inclusive LOL (sarcasm)

Went shopping for one specific item o-rings) and wound up finding things I did not remember I needed until I passed them while browsing the aisles. Helpful staff, efficient checkout post merchandise selection. Always worth the visit.

Better than a big box for clever household dohickeys. Have the basic power tools but you will need somewhere else for the big stuff. Great staff.

Its good ole reliable.

I absolutely love the NW Ace Hardware! It has such awesome plants for sale that I have decorated my whole apartment with! It also has a lot of essential items for sale as well which makes it an extremely easy, awesome one stop shop! I am blessed to only live a few blocks away!

Awesome neighborhood hardware store... Helpful friendly not at all pushy staff... Plus it feels good to not support the giant big box corporate stores

This Ace Hardware is my favorite in Portland. The staff is amazing and very knowledgeable and friendly. I once was looking for something for my patio that was very specific, they didnt have it but someone gave me an alternative that I never would have even thought of and saved me a lot of money. I ended also using the canvas I bought for another project. Worked out perfect. On top of it all, they are very dog friendly and have pictures of local dogs at their cash area. My favorite part is their plant collection. they have one of the best in the area and super affordable. You guys are killing it, keep it up.

Aleays helpful always have what I need and then.some. Fun cross section of items

Jen in the paint department was EXCELLENT to work with!! Jen was so accommodating by helping address my questions via email and then have EVERYTHING ready for in-store pickup for the day of my project, as I was trying to reduce my in-store exposure due to COVID. Amazing customer service. Will be back for any other projects for sure.

Love this place and the folks that work there..always support.

Note1: must wear masks. Face shield, without a mask, is *no go.*Note 2: *credit cards only. No cash.* Note 3: *MANDATORY HAND SANITIZER.*If this is where you need to go - read and heed.

Helpful knowledgeable folks there as always. was able to help find all the right parts to replace the water line on the back of my fridge. also counting the number of people in the store to properly limit During covid-19 and have hand sanitizer right at the entrance.

Needed help with paint and wood finish. didn’t not get the help I was looking for. Lots of employees working and walking the aisles but didn’t seem to fulfill what I was asking. Their employees didn’t feel genuine in my opinion. Better go to Home Depot and get quality service there instead and feel welcomed.

They were out of the putty knife that I wanted and they had a limited selection.

Always a good experience and great central location. Very high prices but friendly staff and nice to buy local.

I really love shopping there,I am into flashlights and they have one there that has 3500 lumens thats very,very bright. A very good leatherman and nice good quality knifes Ect.The Employees today were very nice,polite to me and very helpful thanks for all of you.i really appreciate at it very much.Thanks

The male cashier with the strawberry blond hair needs to learn some basic customer service skills like “hello, thank you and good bye”.

I love this store! They have great selection, are very well organized and are so friendly and helpful. Ive become a regular since discovering them.

They were a bit rude because when I came in I was very dirty from work. Just had to get a few items. Found what I needed, and went to pay and all I had was a $100 bill. My total, was $14. The saleslady refused the sale, and I had to walk 5 blocks to a bank to get smaller bills and walk back. This slowed my time getting back to my job site, and slowed my entire day.

Excellent service 👍 iiuu

Great selection if hardware, tools, and other common used materials for just about everything. Friendly and helpful staff every time Ive been in there. If they dont have what you need they give you suggestions on where you can go to get said thing. I manage facilities at a local law firm and I almost always head their first for the vast majority of my needs since its closer than other big stores like Home Depot.

This is a weird hardware store, in that it feels like half hardware/half homegoods store. They sell things for pour over coffee, nice cutting boards, picture frames, and more. I like to place my order online ahead of time or else I know Im going to buy more than I need. If you can walk there, do it. They have a parking lot but it can be a little tricky sometimes.

The folks who work here seem to genuinely enjoy their work, which makes it a welcoming place to visit. Well stocked! In that modest square footage, they always magically have what I came in for. Incredible kitchen goods selection.

I made a mistake in my paint purchase and the staff went out of their way to help me make it right. Great selection, too. Shop local and shop here!

Very helpful people and lots of options!

Good Ace. I got the help I needed when I asked. Staff is friendly. Store is clean. Pretty much what I expected when walking into an ACE.

Personally....Even though rhe selection is greatAnd the staff track you down to help you...and the location is very easy to access...The MOST IMPORTANT aspect of Pearl AceFor me.....Is attention to sanitizing at front doorLove it!Dean MAireserv

Staff is nice and very helpful and store has a nice assortment of things.

This place always seems to have whatever I need for small jobs around the apartment, whether its special light bulbs, hand tools, batteries, etc. Their well stocked kitchen section is also quite surprising. I almost always spot something I could use there.

That have most everything one wants from a hardware store. Save during this time. Online ordering and pickup ready and friendly. They have a good selection on kitchen items as well as the usual hardware items. Friendly start

Love this place! Whole crew is fantastic. Super helpful. Thanks guys!

Great little ace in the neighborhood. They always have what I need and the staff is always very friendly and helpful. They are diligently abiding by COVID protocol which is also really nice. Thank you guys for always being there when I need you!

Stocked shelves. Polite and accommodating staff. Always my first choice.

Better than I thought

The most friendly and helpful staff in any hardware store I have ever been in. Knowledgeable and helpful for every need I have. From tiny replacement screws, bird seed, BBQ grill, gardening supplies, paint, cleaning supplies, candles, gifts, and everything in between. The local small town hardware store is everything you expect but in the big city. I visit the store at least once a month with my list of essentials. They can pin point what you want and take the time to walk you to the aisle and help talk through your needs. I can’t say enough wonderful things about this place and the staff. Thank you for your customer care. I was just in the store and didn’t know what to get for bugs on my wife’s roses. An attendant walked me to the bug spray area, talked about my needs and got me an organic spray that worked great. Check out their staff picks too I never am dissatisfied with buying those. My wife loves all their kitchen stuff too. Thank you PEARL HARDWARE.

I don’t know if it’s because they’re in the Pearl District, and it’s for show for high-maintenance people, but requiring you hand sanitize upon entry is insane, not based in science, doesn’t match public policy, and will not be a place I would shop. Aside from it being nothing to do with how coronavirus spreads, there are so many cheap sanitizers out there that are actually dangerous to use.They also don’t answer their phone.It’s fine, though. Amazon had what I needed for $14 less, and it seems Ace’s website is inaccurate anyway.

I look forward to walking to Portland’s downtown hardware store every time I need an item they carry, which is practically everything yet somehow in a compact store that you can walk through in minutes. This is one of a handful of stores that help make Portland a livable paradise…. thank you Pearl ACE Hardware!

Quick and easy. Thank you for enforcing mask policies and limiting the number of customers. I appreciate it. Sorry people are rude to you all

Have been going there for years. Always attentive service w a smile and helpful with product knowledge for diy projects.

Quality hardware store. The selection here is great, and Ive never had to go somewhere else to find what I needed. The staff is attentive, friendly, and eager to help. But my favorite part of the store is the extensive selection of interesting housewares; its a fun store to just walk through and get ideas for the house.

Good selection, helpful employees, but mask/sanitizer enforcer was kinda nasty when we walked in the door.

Went in for some soldering equipment and I had questions about it since I was new to the work. Spoke with Lee and I couldnt help but feel like I was a huge inconvenience to speak with. He never looked at me in the eye and I hated every second I had to spend around him while he showed me where the things I needed were in the store. Others in the store were kind, but Lee was a piece of work. I just feel insulted and uncomfortable now.

These folks at this location are helpful. Listen you can go to a Home Depot or Lowe’s and wander the cavernous interior for days on end searching for what you need. Everyone loves to be left alone and get lost in their thoughts. Some do it in a shower and some do it in big box retail stores. It’s where you can do your best thinking as you see the masses do their own misguided shopping. That guy in Aisle 28 probably doesn’t need to paint his bathroom and the lady in Aisle 4 doesn’t need to replace her bulbs with smart lights. But hey that’s capitalism baby. Just spend and spend and consume and consume until you’ve used up all the resources on this earth. So while you can think about the nature of our existence in one of the big box stores you don’t have to. You can measure twice and cut once and figure out your exact needs down at the Ace Pearl Hardware.

Not accepting US currency. Mandatory hand sanitizer at the door. Cant touch anything in the store. Typical Portland business.Re: store response, yes we are. But every other merchant is accepting currency. Do you turn away customers who only have cash? How about those less fortunate who dont have credit or debt cards?

Excellent neighborhood hardware store. Will stop by again for those needs.

Great spot for happy and healthy houseplants. Thanks Drew, all the plants I’ve gotten from there are doing great. 17 and counting.

Very knowledgeable and friendly staff. Pointed us to exactly what we were looking for. This store has everything we need.

I always find what I need. And I really enjoy the new houseplants section! The people on staff are always asking if I need help, so I never go without assistance.

I am usually a big fan of Pearl Hardware. But on my last visit everyone was a little bit off. I know its covid-19 and its a stressful time for everybody, but we can still remain civil and polite. And I havent been going out much and interacted in retail environment so maybe this is the new normal. Well see. I guess time will tell.

Would give zero stars to a company that supports a CASHLESS SOCIETY. Taking plastic only Ill never go back, even after the pandemic

Reasonable selection for a small hardware store. Has a little bit of most things. Staff are helpful and knowledgeable. The service counter is awesome. They cut me some glass for a window I was replacing, have also cut other materials there for other small projects.

They are the best, such a large selection of home goods, as well as one of the best hardware selections around.

Wow. The people who work here know EVERYTHING: where stuff is, how to use it, what the options & trade-offs are, etc. And if you dont know what you need, bring it in (or describe it or whistle a few bars 😉) and theyll help you invent something on the spot. Its like the opposite of Home Depot -- you can find people & when you do, theyre HELPFUL. Great store & great asset to downtown.

Store operating roughly as normal. Masks required during visit. Use of provided hand sanitizer expected upon entry.