Dion and his team do a great job at a very competitive price. Im a General Contractor and Ive worked with many slab fabricators. Some can be out over a month to come get a simple template of your cabinets, which I think is excessive. Dion has been able to get to me at short notice which is a big benefit to me. You do need to be careful with any fabrication company when youre making an investment as big as countertops. Get your samples, see the actual slab, as about seams, sink cutouts. If youre not comfortable because you dont have the experience, hire an experienced General Contractor to handle it for you. Dont be a DIY disaster statistic!
We got a sample that we loved, but when the day of the install came and half of it was installed already I went to look and to my shock it was very different from the sample. The installers told me I had a sample from the back which they buffed up in their shop so it wont hurt our legs when seated at the counter. The owner was dead set trying to convince me it just the way it is and people should pay attention to the patterns and no slab is the same. We know this but what we had three different colors on it not just patterns He said no refunds, made me sign yet another contract stating i accept the counters and later that day called me and left a message giving us 250 dollars discount to help with our new color pilot. After the final balance was paid, the sales guy told me the sample has being taken out of the shelf and they were using left over from our counter to make their own sample. He apologized saying some of the companies dont update their samples, so go look at the slab before you buy.
Fantastic team, quality products and great work. Sam was very helpful in guiding us to options of quartz that we described. He was patient. Dion was amazing at solving problems that came up with the manufacturer. Abraham and Jesus did an awesome job at demolition, making the template exact and correctly and installing. We cant see any seams and the movement in the quartz was put together beautifully. We couldnt be happier. Our counter tops look beautiful!
Excellent small business to get your new countertops from! Lots of selection, knowledgeable service, they custom cut everything themselves in house so their turn around time can be quick.The installation process was very smooth, they took care to lay runners down so they didnt bring dirt or anything into our house. When the stone went in there was so scratching the walls, everything came out very neat and sharp.I am a home builder and I will definitely be using these guys again!
We had all new quartz kitchen countertops installed. First, they put the seam right over the middle of the dishwasher where they said they would not do it. That is not recommended by the manufacturer. Then, they put a 1/2 piece of plywood underneath the front of the countertop making the hole too small for our dishwasher to fit in. We had to buy a new European dishwasher that had a smaller back end because of their mistakes. I called to complain and see if they might pay for half of the new dishwasher since they caused the problem. They were not helpful or responsive. I would definitely not recommend. By the way, Dion Melchors review further down is the manager.
From start to finish a great company to work with. Great communication, materials and install. They do a great job and go the extra mile to ensure you are satisfied. Thank you!
We love the new countertops! Very professional and they kept the site clean from demolition to installation! I highly recommend them!
My wife and I selected Dion not only because of the positive reviews, but also because he spent significant time with us offering a wide range of possibilities. There was no pressure for us to purchase or order work, and his attitude was helpful and patient. When we called to place the order for work he gave us a confirmed date for both demo and installation (24 hours apart, knowing we would not have the use of the kitchen). His crew was on time and at all times they were respectful, pleasant, and courteous. When they left after demo, our kitchen was cleaner than when they arrived! During the installation they showed tremendous attention to detail and took extra time to incorporate our choice of faucet and waste disposer. The result is a dream kitchen, and we couldnt be more pleased with the result. Elegant Granite and Marble has earned not only my highest recommendation, but also my respect for superior craftsmanship and excellent pricing. Many thanks for an outstanding job!
The entire team did a great job on our new quartz countertops and were very easy to work with.
I went through a detailed bid process with 10 contractors, all found on Angies list. Of the ten contractors, 3 finalists were chosen based on responsiveness, Angies list ratings and reviews, professionalism, proactive cost savings approaches to my bid request, overall cost and product selection available. Working with Dion was an absolute pleasure and extremely low stress for our family. Dion was the ONLY contractor to propose cost savings ideas on our project and while he was obviously very busy with other jobs, he always returned my calls and answered my questions whenever they came up, both before selecting him and after as we approached the job start. Many of the other contractors seemed offended at the thought of lowering costs on this project, or felt I was going to be a nickle and dime customer, of course that was not the case, and if you are like me, saving money is always a good thing when quality is also important. Dion gets it and has done this for many customers, he understands that cost is important and looks to get the customer the best deal possible, especially if you are willing to be open minded and look at lower cost options as we were. On the communication side, Dion was clear to point out details to us in advance on how the project would progress, what to expect and that he would stand behind his work. All went as he stated, and we are still thrilled with the results he provided to us, our kitchen and bathroom look perfect! We completed our project just before Thanksgiving 2012. Save yourself some time and trouble and give Dion a call to quote your project, he is one the Metro Areas best contractors hands down.
Very helpful and informative during the sales and selection process. Extremely fast turn time from order to installation. The counter top is beautiful. We are very pleased!
Excellent experience working with Dion. Great communication throughout the process and were very happy with the results.
Very polite, helpful, and patient in answering all of my (many) questions!
Beautiful work and exceptional customer service!
Professional and easy to work with. That about says it all.
Made an appointment with them. They didnt show. Do not do business with these people. Its a waste of your time.