Fast friendly service. Coffee is always delicious and there baked goods are usually awesome, when they arent sold out. Line can get a little ridiculous at times, but does offer a walkup window if lines too long.
I think its a good idea to go to any other espresso stand than this place, because I have a drink to order from the menu presented $5.60 and the stuckup baristas are not familiar with it? How are you asking for 5.60 but charging me 7.20? Acting confused and looking it up on their little palmpilot, but I correct the actual drink I ordered and shes like yeah yeah yeah duh I know... Rip offs
I stop by almost everyday on my way to work.. some days its in and out no problem.. today I waited 15 min the the line for my order.. some consistency would be nice, somedays they have someone get orders when there is no line someday they have someone out getting orders when there is a line..
Line can be a bit long but its worth the wait
Got to love their coffee this location is a tight on the corner its busy time sometimes and leaves you out in the street waiting to go through the line drive up
The other day i was introduced to blackrock n loved the Horchata Breve so i tried to order it again at work through door dash. I got a barely sweetened mocha with no receipt rather than a Horchata Breve, even put down to change it to a chai if unavailable.. i dont know if its because i got a bad driver who switched it or the order was just thrown together.. but its kinda upsetting, i desperately needed this pickme up n now its just made me feel bitter
Being out here in the Pacific Northwest out in Portland Oregon originally from New York y lived in Georgia outside of Atlanta has been absolutely an adventure y absolutely awesome All the cafes y restaurants been 2 just been all 5 stars y more, the staff y food just is definitely worth it they always are friendly y make ur day with a smile Black Rock Coffee the atmosphere with the friendly smile y service is absolutely amazing y awesome, its 1 of my favorite all-time spots the ice coffee y smoothies is definitely worth wild 💕 love 💕 it a lot I definitely recommend Black Rock Coffee 2 anyone who hasnt been 2 all the girls at the location of Black Rock Coffee I go 2 in the mornings over on North Vancouver thank u very much 4 all ur gr8 chats y smiles, in the mornings Ill definitely be missing all of u as I move 2 the East Coast around New York but Ill definitely come back 2 have that amazing gr8 delicious 😋 😋 coffee or smoothie anytime all of u been gr8 All the very best, thank u again - Danny Stahl
Worst experience!! We were trying to order coffee through drive through, But the stuff were chatting with their friends by the window and never wanted to take our order. Worst customer service ever!
The coffee tasted burnt. I know for many they like that type of flavor but I hate it, the service was good the server was nice. I wont go back becuznof the burnt flavor and way to strong but if you like that in a coffee then this is a place to go.
Some of the staff are rude and extremely unprofessional. By far the worst me of the poorer ran black rock’s
Employees were great, theyre upbeat and welcoming. The Gummy Bear is delicious a must try if you havent had it made with Blue Raspberry, White Chocolate, and Green Apple. I highly recommend this location
This branch always seems the quickest, and I love their coffee. The batista are friendly too.
Fast service,happy atmosphere,great jackhammers w/ extra shot
Good coffee. Nice employees. Super quick service, even though the line was out the back of the parking lot and trailing down the street a bit.
Long line but moved really quick. And the coffee was delicious!!! I got the Blackout
Argh. From their photos, I thought this was a sit-down coffee house. I didnt realize it was to-go when I asked a friend to meet me there.
When asked for no ice in a 16 oz cup they gave me a 16 oz cup with 14 oz of drink. poor business from my perspective.
Sat in line for 5 minutes today thinking it would be slow from the snow, then had a young man come out and tell the last two cars in line-including me-that they didn’t have enough employees to serve us but yet could serve the first three cars in line...you’d think a small business would have enough general customer service knowledge to not let people sit in their line before saying they can’t serve you; pure laziness and horrible management. Good thing they have a product that sells itself or this business would be done.
First time there. Very friendly and helpful service!
So service was outstanding. Very sweet. The coffee not so much. I asked for extra flavor thinking it would help just in case but it was really bitter and not at all vanilla or cinnamon and delicious. The caramel one we got was the same. Not sure if its normal but yeah.... Just not sure lol
Love my black rock I live by!! Great selection of yummy drinks and super sweet staff😄
Absolutely love the customer service ❤️ They also have punch card :) don’t forget to ask if your interested. I always recommend this place to friends, anyone who ask me where’s a great coffee shop:) small yet busy always a line only because they are worth it. Service is quick like you drive in and your out. Great prices:)
I usually do not have a problem with this location, but this morning, i asked for a sugar free drink, i even verified that they could do it sugar free. What i received was not sugar free at all. I am pregnant and have diabetes, had i been type 1, they could have hospitalized me, and my baby could die.
Friendly, efficient staff. Great coffee!
Cute patio.
Some of the best service Ive received. I asked for a special order (cinnamon, honey, oat milk latte) and they not only were able to accommodate it but it came out crazy fast and tasted AMAZING! I try ordering this drink a lot and only about 2/10 coffee shops ever get it right so Im super impressed and highly recommend. Also, very reasonable prices!
Really nice service like always. :)
I just got my coffee, There was a line and a bit of wait, but at the window found out that Emily was working by herself. Overloaded but not very overwhelmed. She was friendly and smiling.Great customer service. She should be recognized!Good coffee too :)
Always friendly staff, great coffee with dairy substitutions, so people like me who have lactose intolerance can also enjoy their coffee
Good coffee and decent food
Best drive thru coffee and pop tarts.
Card system was going haywire for Mastercard, so they comped us our drinks instead of holding up the line of cars behind us. Gotta pay it forward next time!
God I love this coffee shop! Always friendly and the coffee is superb!
New place to get my coffee at.The service is great.
This morning I drove up for my coffee and got the most wonderful surprise. The lovely girls at this location gave me a personal card for the holidays. I felt like a queen to be presented with such a meaningful gift. Lots of places brag about their good service but nobody beats the girls at Black Rock on Lombard. Angels dispensing Portlands best coffee with a smile. Everyone should stop here for a bit of morning joy.
The staff here rock!
Good coffee and nice staff. The li e looks daunting if its back to the street, but it goes quick
Nicest staff anywhere. Always open! Product is consistent. Hard to beat convenience!
Best coffee and best Baristas in town. Always a great way to start the morning off with the staff at Blackrock on Vancouver & Lombard
It almost always surprises me how fast the line goes here. Great product, excellent service. I love my Black Rock!
Good coffee, and super nice people who work here. They even gave us 3 treats for the dogs! Amazing!
Always good service
Friendly team. Hot coffee
Everything’s great about this place, they’re open early and close late, have a drive thru and staff is pleasant... except you can’t get a cup of coffee :scratchhead:
I love black rocks breves with sugar free vanilla. Favorite coffee hands down. The girl there today was by herself with a line of cars out of the parking lot but she was staying calm and handled it very well. She earned a $10 tip from us.
This branch was the first time I had Black Rock and it was the branch that made me switch over from every other coffee chain. They dont make it with too much espresso but they also they dont make it overly sweet so I can still drink it even after the ice has melted into it. Staff was friendly and didnt make remarks when I didnt know what on earth I was doing. Highly recommend.
SLOOOOOW drive through. The coffee is well priced and good most of the time however. Would give 5 stars if I didnt have to wait in line for 30 min backed into the street.
The friendliest staff ever 🥺
Blended caramel blondies 🥰
They come out and take your order and the line moves faster.
Always friendly staff!
Delicious coffee, great staff, and a lovely treat on a cold day.
Great staff with friendly and happy vibes, I dont even drink coffee often but they make me want to just visit for the pleasant experience.
Great service. The staff is always friendly and polite. Coffee is always hot and fresh. The new pastry samples was a nice surprise this morning. Definitely started my Friday on a good note!
Coffee is outstanding. Service was ok, with a line. Great value!
Quick service. Best coffee
I’m not gonna lie, BLACK ROCK COFFEE is my favorite place to visit when I need a wake up call.I enjoyed STARBUCKS & DUTCH BROS in the past but the drinks here are far better tasting to me.Every BLACK ROCK COFFEE I’ve visited has great, friendly staff.Highly recommend.
Love this location always fast friendly and the rewards program is awesome
Always forget how close this is! Its a great treat when were working on home projects and running back and forth to Lowes. 😁
I start every morning by taking my dogs to the park by way of Black Rock coffee on Lombard. I know every barista by name and love their excitement as they serve a million morning customers. They are like family. If you want to start your day off right get your coffee here with a beautiful smile.
Burr!!! Thank God for Black Rock !!! Awesome job 👏👍 on the coffee ☕👌!
They will come out to take your order if line is really long. They are consistent. My drinks dont change just because someone else makes it.
Great coffee!
My absolute fave. The baristas there are really nice and friendly. They always have my drink ready whenever I drive up.
Great coffee mixs. Try the 6-shot irish coffee
A crowd at times but still good service
Coffee is Delicious.... but they areSUPER....SUPER SLOW....... you will waste a quarter tank of gas waiting in line for coffee here...
I absolutely love me my black Rock! And Ive never ever had a bad experience here. Maybe waiting in line for a little longer than to be desired but they cant help it so I mean what can you do? But these people are great and they make a mean drink. :)
If I give you my number at cumulate enough points to have a free drink guess what you tell me I have a free drink
Very friendly staff, quick service.
It was awesome, Sydney is a Rock Star!
Tasty drinks..my usuals are Caramel Blondie, Blackout & Italian Sodas, shakes & cocoa. All kinds.. Love them. I like all the staff there! Very friendly. Im sad the Frozen Charcoal Mocha is gone though! Hope they can bring it back and possibly put on their permanent menu. Because when I think of black rock I think charcoal. Just a thought. Shout out to the staff! Yall da best! ☺
I love their coffee, I love their tea. I tell all my friends about Black Rock a lot of people Im surprised dont know that theyre there on Lombard and Vancouver in Portland Oregon.I think there was one time I was disappointed because I got the wrong milk. but they still deserve a 5 stars the girls are fabulous theyre always kind and smiling and professional and happy and seem to love their work.the other day I gave my order and by the time they gave me back my credit card my order was filled thats amazing. Black Rock... rocks!!!
Friendly staff, best cup o I.V. (Irish cream Vanilla Breve). Delish.
Always good quick service. Great location. Friendly staff.
Great service, great coffee
Awesome coffee, I stop by at least 3 times a week and the employees recognize me before I even get to the window.Awesome customer service.
Excellent customer service.Im usually in around 5am, and friendly staff always makes a perfect coffee, best black rock around
I took over 30 minutes for my drinks and it was only one person in the store and then when we looked up another person was in the store as well but they werent doing anything but cleaning and it was Rush hour
Great place to grab a cup when you are on the go!
Ordered a quad shot caramel mocha and it was all sugar and caramel and no coffee. The person i was with ordered a quad shot hazelnut latte with a specific amount of pumps of flavoring. They had to make her drink three or four times. Finally we asked for our money back which it took all three of them to figure out. Ridiculous. Ill never go to this location again!
Great drinks and always super friendly staff!!! :)
By far the most fancy coffee experience that Ive ever had. I cant stop raving about their huge leather chairs, fireplace, and wonderful layout of their bar. I was a bit surprised that there werent more people there enjoying the atmosphere but even then it was still quiet. Its a great place to work and to get things done in peace.
All smiles
Really good coffee.and energy blended or.iced drinks. They have then XL wich i have only found her and one other coffee place . kids drinks . smoothies . snacks . also they have dairy free milks and i believe sugar free or substitutions. But the reason this place gets stars is because when I go here and get anything of any price or amounts these.baristas act like im important people . to them, as if im there long lost friend they have waited forever to see, like im better then gold, like im platinum, the best you can get. That is how all should be treated . anywhere but Unfortanitly That is NOT how it is barely any where. So here is 5 stars to you Black Rock on. Vancouver and lombard in the Northside of portland OR.
Iced tea with peach syrup was awesome. Iced chai wasnt worth getting though. Great service!
Its good coffee the life blood of my existence.
Best coffee shop I have had the pleasure of being too I just wish they would build a coffee shop in Walla Walla!!!!
Always friendly service an excellent Americanos.
Ive come to this Black Rock Coffee location twice now and both times there has been coffee grounds in my coffee... pretty dissapointing.. Dutch brothers is by far better tasting, better priced and you get a good amount of coffee for your buck! I even like the taste and price of McDonalds coffees better.
Great service and definitely helps to have cute ladies working ....dutch who lol
The lady with pig farmer buns on top of her head should realize people can hear everything they say when both windows are open
My fave coffee ever!