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Door Services Inc
31 Diamond St, Portland, ME 04101, United States
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Door Services Inc
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Ow
Review №1

The best of the best, prompt professional friendly and extremely detail oriented. Treated like family each time.

St
Review №2

We were in the market for new garage doors. The 1st local company I spoke to told me they would have someone call me back...which no one ever called...When I went to DSI they also told me they would have a sales rep call me. Within a few days I was contacted and appointment was made for an estimate. The tech for the estimate was going to be a little late, but he called to let me know. We did order the doors and everything was done so professionally from follow-up from Ted to let me know status and installation date to the actual installation. We could not be happier with everyone involved and more importantly the look of the new garage doors. What a difference!! Thank you Ted and all involved for such great service! I would highly recommend DSI to anyone looking to replace their garage doors..

St
Review №3

Always a good easy experience. They are always great to order from. Awesome quality and the price is right. Couldnt ask for a better door building company.

Je
Review №4

Given the restrictions of the circumstances the installations were completed in a very timely and professional manner. I have used DSI on several occasions and will continue to use DSI in the future.

Je
Review №5

We had a cable snap over the weekend, so that we couldnt open our garage door and had a car inside the garage.Called DSI first thing Monday morning. They diverted a tech to come over within the hour. He quickly replaced all of our cables, adjusted the opener, and performed some routine maintenance. The door opens much easier and is much quieter now.Definitely would recommend DSI for any garage door needs, sales or service.

Ka
Review №6

I can’t say enough good things about this company. Both times I called with door issues, they came out the same day. The garage door I have is old, so I just recently upgraded, Ryan installed my new unit. He was professional, competent and very friendly. The front desk staff (Keira and Olivia) are awesome and very helpful too! I highly recommend this company.

do
Review №7

I called Door Services a little after 7:30 this morning and by 2:30 my garage door is once again working! Al was great at explaining what had happened and what he was doing to correct the problem. He was skilled and very polite and corrected all the issues! Thanks

Kr
Review №8

They installed 2 garage doors for us. They were professional, on time and did a great job!

Jo
Review №9

I backed up into my company’s overhead door. After calling two competitors and getting poor customer service, I contacted DSI for help. Not only was Ted extremely helpful and responsive, he was empathetic to my situation and had my replacement panel finished for me in less than 24 hours.If I’m ever in this situation again, I will100% call DSI. I can’t say enough positive things about the company and Ted.Thank you.

De
Review №10

The technician arrived on time and had all the parts needed to complete the job. He was friendly and competent. I am very happy to be a DSI customer.

Ea
Review №11

Garage door was frozen to the floor in this crazy cold weather. The spring broke before the door could break free from the ice on the floor. Googled garage doors in Portland and called DSI based on the positive reviews. Talked to Ryan at 11 AM and Ted showed up 3 hours later. Door is as good as new and he was gone in 30 minutes. Both individuals were extremely polite, courteous and professional. Pretty much the epitome of outstanding customer service. Highly recommended if you need some door work done.

Co
Review №12

Don’t waste your time, I called a couple months back to get my garage door fixed, about 3 weeks went by without hearing anything back from the “salesman” who did a site visit. When I called him to inquire when my appointment for repair was scheduled, I was rudely told to call the service manager on my own.Awful customer service and my garage door still hasn’t been fixed.I will be calling someone else to come fix my door.

Da
Review №13

Great pricing, service, and installation

Ja
Review №14

Our garage door would not open, and I thought we had a problem with the electric eye units, so I called DSI. They scheduled a visit within one working day. In the meantime, my son-in-law came by, and he said that the problem was actually a broken spring. I did not tell that to DSI, but when they came by they quickly identified the problem as just what my son-in-law had said. I.E., DSI did not perform services that I did not need -- good sign of trustworthiness. They made a temporary fix, then a permanent one later in the day. Courteous, professional (office staff and the tech), highly responsive, and, I think, fair in pricing.

sc
Review №15

Awsome.Friendly and helpfull

Ke
Review №16

I have a 9 shop door which was damaged, I called DSI and spoke with Ted, after our intro he wanted to bend over backwards for us. He sent a door tech Alex the same day to ensure my door would work before it could be repaired. My peticular door of course is a discontinued item, but Ted found a section in stock that would work for us & even installed Windows for us so we wouldnt have to replace the entire door, within a day the door was fixed by an outstanding tech namedVladimer who also PMd, sealed and adjusted the repaired door. Awesome job & second to none service including a great over all price. Thanks big time to team DSI!Ken

Da
Review №17

Beautiful door purchased and excellent service.

Mi
Review №18

Came home in a blizzard, door broke. They was here within the hour and all fixed. Great bunch of people.

Ti
Review №19

Torsion bar on our garage door broke on Tue night, called DSI at 7:30 am on Wed morning. Kiera answered and was a pleasure to talk to. They were onsite within 60 mins and had the garage door fixed within an hour of showing up. Pleasantly surprised with the customer service, promptness of providing information to me, and ability to solve a problem so swiftly. Highly recommended!

Hu
Review №20

They fixed my garage door after it was hit with a car. It turned out very well and they took care of the repair while I was away on vacation. It was a pleasure dealing with them and I would highly recommend them.

Ch
Review №21

Great sales and service with the fastest garage doors in the east

De
Review №22

Perfect match to other door.

c
Review №23

Great

Information
3 Photos
23 Comments
4.9 Rating
  • Address:31 Diamond St, Portland, ME 04101, United States
  • Site:http://dsidoors.com/
  • Phone:+1 207-797-5696
Categories
  • Awning supplier
  • Door supplier
  • Garage door supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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