$300 for an oil change. Communication was poor, not timely at all. After driving away I noticed my engine light on and it didnt turn off for two days. The person I dealt with was very pushy to get more work done with an estimate of $2300. He seemed more concerned with generating a big bill then any of my questions. My mini is 8 years old with 94,000 miles. Ive had regular maintenance on it. It runs well. I have used this place for years and feel it may have changed management. I will probably sell my car if this is what to be expected going forward.
Mini of Portland staff and technicians are always friendly, professional and take the time to explain exactly what is needed and give me the price before the work. Great service done quickly and correctly!
When my MINI was severely damaged mechanically and cosmetically by an auto transport company on a cross country trip, I was devastated. This MINI is the only dealer in Oregon, and they are super backed up — so I was nervous about how repairs would go, but let me say...I am so blown away by how amazing the service team at this Portland MINI dealership was to me. They went above and beyond the call of duty to repair my car, while dealing with my insurance and my emotional state. Such rockstars who really care and are true pros. Huge round of applause for these guys - you are heroes.
Warning displayed. Called and drove in. We were leaving on a trip the next morning. Received quality service in replacement of driving light. No labor charge!
They were friendly. Lance went out of his way to be helpful.
Quality service, professional staff
Excellent, user friendly and on time scheduling service.
I had to get a second key.It did not comewith the car when I bought it
Had oil service as well wipers replaced
Purchased a certified 2019 Mini Cooper S Countryman.
Everything was as promised. Professional.
R E A L L Y nice people!!!
Quick service