I had my oil change and diagnostics for my brakes and tire sensors done here. They were fantastic and quick. They even charged me less than what was originally quoted in the estimate. This repair shop will be my go to now.
I cannot say enough about this wonderful shop. Get us in in only a few days? They are super courteous treated us like family. The price was soon reasonable. Eduardo explained everything fixed it quickly and really stressed I should come right back if there were any problems. I had such a great experience I would give them a thousand stars! Thank you to all in that shop top quality
Had a terrible experience here. Eduardo installed an expensive part without my permission. He apologized for this and said “it’s good business to move the process along. I needed to save time so I installed without your permission.. sorry. So sorry.” He had also emptied my engine oil to push an oil change. He stole a fuse out of my car which started multiple electrical problems. He kept my car for 4 days with almost no communication and zero phone calls. He tried to double the labor of the part being replaced and did the job 2 days prior to me calling for the diagnostic! After I got my car out of his shop with more issues then when I started, I took it to another shop who fixed it in less than 2 hours. They found the missing fuse and gave me a free one because it had been obviously stolen. They gave me the synthetic oil my car runs on for a discounted price. Eduardo didn’t realize I stay up on my oil changes. I don’t have an oil leak. So when he showed me my oil was literally gone, I knew immediately he’d emptied it for more money. Then embarrassed and in a hurry he put regular oil in my car to further damage the situation. This shop seems nice and I see some nice reviews but honestly this is a dangerous place. You never know where they cut corners, the parts they break on purpose and whether you’ll get your car back in 4 days or 3 weeks. I hate accusing people because I try to give the benefit of the doubt almost to a fault but I have to write this review on principle for others to know what’s really going on. Eduardo and his mechanics are not honest and do not communicate. I ended up spending $200 extra to fix the issues they caused. I’ll let you decide whether you want them to work on your car but my advice is to stay away. Far away.
If youre looking to save money on car repairs ( and who isnt) this shop absolutely should be your first call. They do excellent fast work, come in right at the estimate, and dont upsell and try to nickel and dime more money out of you like other shops. They were timely, did the repairs well, and stayed in communication. My only gripe is with the parking situation. You have to leave your car parked on the street due to little parking at the shop itself. But a small inconvenience for saving hundreds of dollars. Thanks best auto Ill definitely be back.
Amazing customer service. Quality repairs without that gross feeling like you’re getting scammed! They beat the price from the other guys by a mile!
TLDR: Jorge and everyone else at Best Auto were awesome and did my repairs at a very reasonable price. I scheduled an appointment with Best Auto to repair a power window and my air conditioning. The morning I went to take my car in, I turned my car on to discover my catalytic converter had been stolen, leaving with them with a lot more work than Id scheduled my car for! They did the original repairs and worked with my insurance company to get the catalytic converter and related damage taken care of. My insurance company was slow, but they were fast. The cost of all this work was incredibly reasonable and I will definitely be using them again!
The best Mechanic shop in the city of Portland. if you wanna save $400-$600 come here, trust me. Theyre the best of the best no doubt g.
Great little shop. My engine shield became partially detached and they were able to fit me in right away and fix it. Super friendly and efficient, fair pricing.
I appreciate the work done on my vehicle when another shop couldnt figure it out these guys were here to help. They replaced a bad part and got the work done quick with a good price!I will be bringing my vehicle back for sure
These guy are great. Reliable work and one of the cheapest in town. 👍
I was getting ready to go out of town and my car started acting up with the check engine light flashing and misfiring. I was able to drop my car off the same day I called and Eduardo quickly got my car back on the road the same day. I’ll be coming up big thank you!
Called in the morning to see if I could in for some estimates for work and a few basic maintenance tasks. Not only did they make time within the hour for my oil change and tire repair but they fixed my brakes and got me an estimate for a more lengthy repair. The service was top notch and I’ll definitely be back!
I feel really lucky to have found Best Auto. My daughter was having engine problems with her Jeep, and I asked around for recommendations. The guy at the auto parts store suggested Best, and Im glad I listened. Eduardo got the Jeep in quickly, and and assessed the problem. He got the Jeep up and running, and though engine work is expensive, his price was very fair (I called around for a few opinions, and no one quoted me a lower price). Ive had a few unrelated issues come up since, and Eduardo always goes above and beyond, at a fair price. Hes good about telling me if something is safe to wait on, or if it really needs to be repaired immediately. I plan to take my other car there for a tune up when its due, because the guys at Best are all great, and have proven trustworthy.
Eduardo saved the day and was able to fit me in on short notice as I was trying to find a place that could take my car on a Friday. He was quick to assess the problems with my car and backed up his recommendations for replacing the alternator and belts by taking the time to show me the test results and the physical signs of a worn belt. The crew is fast, communication was honest and the prices were fair. Best part was I had my car back in working order in under a couple hours.
Went in for grinding brakes and got an assessment and quote in 10 mins. Very friendly service. Will update if I get the repairs done here.
Great price on swapping the power steering gear box on my lifted 95 Suburban. They were friendly, fast, and did a great job!
The man who helped me was nice and helpful. He gave me an extremely fair price for changing my headlight, I didnt have to wait for forever like most places, and he even helped me by scrubbing the outside of my headlight. I will most definitely be back!
Best Auto Repair fixed up my old Subaru at a fair price. Eduardo is the best mechanic Ive taken my car to. He went out of the way to accurately diagnose the cause my vehicles problem, and fixed it correctly the first time.
These people were fantastic! Quick to diagnose, provided options where I thought there were none, and went out of their way to try to save me money. Very professional and passionate group of people.
A hit and run on my truck minutes before I was to drive back to Canada knocked my side mirror out and broke the mount. The good dude at Best said he could not fix it but then told me to pull into the shop so he could help me. He spent some time fitting the mirror and taping it, and let me go with a handshake and a smile. Best!
We took the van in to have the AC repaired (warm air coming out of vents instead of cold). They gave it back almost 2 days later. Still doesnt work, but it does make a horrible electric shock sound and smell like Freon. We called to see if we could get it back in to get the new problem fixed but no one has returned our calls and frankly I dont have faith that they could fix it anyway.
Best Auto Repair took us right at the end of a workday on super short notice. A piece of plastic was dragging on the bottom of my Honda Fit. They were super nice and really quick about the repair - highly recommend!
Eduardo and his team are wonderful. They are honest, charge a fair rate, and have a very quick turn around time. Couldnt be happier.
Found a transmission fluid drip under my car. Ran it in to Best Auto and they located the leak and fixed it quickly - no charge! Turns out It was a loose connection from my cooling hose to the radiator. They brought out a wrench and some cleaner and had me on my way in 10 minutes. Of course they dont work for free, but most shops would have charged me to just pop the hood. Its the little things that count! :)
They replaced my brake rotors today with a set I ordered in line. Special order, cryo treated, rotors you cant get from NAPA. They didnt balk about customer supplied parts which most shops do because they double the parts price to make $ on both the parts and the labor.The place seemed a bit random but they finished my work on the same day and I noticed they replaced some bushings that werent really part of the job to do the job right. Impressive.They charged a fair price for the work and did it very well. I have some more work that Ill take to them soon. Great work.
Eduardo does awsome work and so does his crew
They are reliable, honest, have fair prices, and have a quick turnaround. Easily the best experience Ive had with a mechanic.
Decent pricing BUT... stuffed a brake job up twice and had to take it back.
Amazing reliable service with fair prices. Eduardo is a good man
These guys did a solid job and didnt overcharge me.
Ellecent customer service!
Eduardo has been the go-to guy for every car Ive owned for the past 7 years. Honest, quick and friendly every time!
Friendly service and fair price
Honest local mechanic! Really busy all the time so an appointment would probably be advised.
Cant beat their prices!
Years that I took my car to that workshop, very good service, they are professionals.