I really appreciate the help from BMW Portland! I was on a road trip from WA to Mt Hood and my tire was punctured by a nail. Even without an appointment, BMW Portland managed to replace the tire within 2 hours so that I could continue my trip! Thanks to Sean Riley and everyone in BMW Portland! You were my saver!!
BMW Portland Service was thorough, responsive, and prompt. 👍
Im sure their service is fine, but they have no express service options. So if all you need is an oil change, you need to schedule ahead and leave your car all day.
My experience is not over a week later... and I am only receiving front break/rotor replacement and an auxiliary battery swap. Will update when I receive my vehicle back. Thank God they offer you a loaner vehicle and were willing to increase my mileage allotment from 50 miles a day. I use my car for work and being without it is a struggle. I may need to go back to a vehicle other then BMW that can be worked on in a more timely manner.
Bad communication and expensive. BMW used be a good company but getting more expensive with more electronics problems and service isnt great.
Excellent service and customer attention. Amazing how well this team works together under pressure. Watch them jockey cars around.
ALWAYS exception personnel going that extra mile. Will only do business with BMW of Portland, either purchasing or servicing. Recommend them highly!!!!