GO HERE NOW!I am one who researches to the inth detail so I know what I want, and what the prices are everywhere. When I walked in with the intention of using my Costco and Best Buy pricing to challenge them to beat it, I was kind of blown away. We walked in, told the salesman (we got the very friendly no BS manager of many years) I wanted to show my wife the LG C1. He walked us over there, didnt cram all the details down our throat, let me talk, answered her questions with out pressure. Then I let him talk and they not only had a plan to meet Costcos upcoming advertised discounted price but beat it by $200 dollars. Needless to say they beat Best Buy by $400. All of this took 10 minutes with research done on my part before. And yes, you can negotiate a warranty price that matches or beats Costco price. I like Costco but this is a great example of LOCAL serviceman/salesman who care and want you as a customer for life and work for it. Thats money well spent in my opinion.

First time in Video Only today and I was blown away by the customer service and the low prices offered. Craig knew everything about what we were asking and genuinely cared about what we wanted. Great customer service is hard to come by nowadays and I will be sure to return in the future as well as recommend any one I know to Video Only. Thanks Craig!

These guys are really great. Just a truly positive experience from minute one. Got a 55 for a killer price, then a month later finally got it mounted on the wall.Wife immediately realized maybe the 65 was a better fit after all (even said so! On the record!).Called video only back up, they not only let me trade up for only the difference in price, but let me have the bigger set at the sale price I was given over the phone a month ago.Then let me do the swap right as they closed because I couldnt get down there any sooner.Seriously great experience the whole way.

Dana was very helpful and knowledgeable. He helped me figure out what was most important to me and even proved he was giving me a great deal by pulling competitors up on the computer as we were talking price. I got a great deal on the TV that fit what I was looking for! Can’t wait to fire this 85” and sound bar up!!

Dana at the Jantzen Beach Video Only is one of the most knowledgeable person I have ever met when it comes to televisions. Dana, with over 30 years of experience, well.. Ill just say this. I was impressed. When Dana speaks you listen. And you listen good! The knowledge and experience this gentleman has runs circles around any other help person you will find at a big box store like Best Buy. I am going to say this again, I was impressed!The staff at Video Only have the knowledge and expertise to not only deliver an educational experience about television technology that leaves you impressed but deliver on an outstanding customer service experience as well. Their showroom is not a showroom, its a class room and the staff at Video Only are the instructors. You will not be disappointed at all!I HIGHLY recommend Video Only for your television needs! Believe me, they will take care of you!

Craig at Video Only is OUTSTANDING! Craig’s knowledge of the products Video Only carries is impressive. Not only did Craig listen to my needs Craig also asked questions which allowed him to fine tune a product list that would match what I was looking for.I HIGHLY RECOMMENDED going to Video Only! If you are looking for the best prices on Sony, Samsung, LG, and more please visit Video Only first and talk to Craig before going to the other big box stores.

The manager, Chuck and salesperson Zach were wonderful to work with. Great prices and inventory.

This has been my go to place for video equipment. Great sales staff and follow up. You can’t go two games.

Excellent customer support. They also had stock when other stores didnt, and better prices.

Great placeGreat pricesGood customer service

My dad used to bring me here when I was a kid whenever we made a tv or camera purchase. I always assumed time would have degraded this place in some way but its the same as I remember it. Mark was extremely helpful in getting us the best tv for my girlfriends budget. Ill never buy a TV anywhere else. You owe it to yourself to at least go in and price compare. Good luck beating this place--the youll be sorry ads arent kidding.

Best deals and on new 2021 tv ans subs are awesome I do highly recommended them 100% legit deals and crew is friendly and easy to talk to

Bought our new Samsung TV here and everything was great. Nando was perfect in helping us pick out the right one for us, and helped us load it too. Great experience!

We had the best experience shopping at Video Only. Dana Fox took the time to explain everything in great detail and gave us an amazing deal on our TV. He compared the prices that are available at all other retailers and showed us how great of a deal we were getting. Couldnt be more happy with his service and the experience we had. Highly recommend this location to a friend and Dana Fox.

Insane deals and service! Will always come back if I need a new TV!

My wife and I went here when we were in college and looking for a smaller less expensive tv. When we went into the store we tried asking for help but we were ignored I think because we were young and looking for a less expensive tv. Instead we went to Best Buy and it was an easy experience. Now that we are both fully employed, due to this bad experience, we never purchase items from video only (queue Pretty Woman scene) . As the slogan says if you go to video only you will be sorry, and might be treated like they don’t want your business if you aren’t a high roller.

Dana was really knowledgeable and helpful. Lots of great deals available for both televisions and sound systems. Price matching for three months until super bowl. Very competitive pricing and a family owned establishment. Highly recommended if you want to buy a new TV or sound system

Amazing service from Dana Fox! My second time buying a tv here, always willing to find the best price match.

This place is the absolute best place to buy TVs or sound systems or even an HDMI cable.

Went in looking to buy a TV and Sound bar. The sales rep was very friendly, and explained the ins and outs of TV technology to me. It was nice to compare picture quality among the brands I was considering. Same goes for the sound bar I chose. Once I made my choices, I was given a great deal for everything. It was cheaper to buy my TV from them instead of Amazon, and I didnt have to worry about it getting damaged in shipping. Overall, I was very satisfied with my experience at Video Only. If I ever need another TV in future, I will be going to them again!

I went in and worked with Marc Belleque. I am in sales myself and know what its like to deal with the public. It takes me forever to make a decision on what to buy. I showed Marc what I was working with at home and he took care of the rest. He is very knowledgeable and professional. He listened to what was important to me and gave me options to choose from. I ended up buying two TVs and a whole Sonos home theater set up. If you are looking for someone to assist you in the right direction, then I would recommend Marc Belleque any day. Go see him now or Youll Be Sorry

I went into the store not knowing what to expect and I was absolutely floored with the outstanding service Dana provided. What a true professional! He educated me on all the TVs on the market and helped me zero in on what I really wanted. Highly recommend.

I normally dont shop here. But everywhere in the shopping center was closed and they let me in when they were closing up. The staff was amazingly knowledgeable and sold me exactly what i wanted in minutes.

Weve been looking for an awesome TV for a decent price and Dana was able to offer us the best deal! He was very professional and had great customer service. Thanks Dana and Video Only!

Charlie was the best he greeted my son and I out the door he helped me out and got me a really good deal on a LG 43-inch TV I love it

I had the best experience shopping for a new TV at Video Only - Jantzen Beach. I had been looking at Costco for a new TV, but the sales people just kept trying to talk me into something that I didnt need. Video Only explained everything in the detail I needed to make an informed decision. Then, they gave me an amazing deal. They compared their price versus other retailers. Couldnt be more happy with his service and the experience. Highly recommend this location. Even if you start looking at Costco, dont forget to stop by Video Only before you pull out your credit card. If you dont, youll be sor-ry.

Went to Video Only to shop for a new TV today and was greated with EXCELLENT service and a very knowledgeable sales staff. I was never pressured into buying the TV and the sales staff answered any and all of my questions. I got a great deal on the Sony AH8 Oled (I promised them I wouldnt post the price). I highly recommend them and would definitely give them my business again. Highly highly recommend.

Bought the Samsung Q90T to use as both a streaming TV and a computer/gaming monitor.Marc was absolutely fabulous! He helped us select the best tv, tailored to our specific needs and purposes. He was straightforward, friendly, and helpful without being pushy or invasive.The rest of the staff was equally friendly-- and patient with our three year old running about. Kiddo left her very favorite toy here by accident (and was quite distraught). When we returned, Pinky was waiting to greet her on top of a camera in full view of the front door. This small, thoughtful action saved us from a massive headache. A+!Beyond this, Ive had several good experiences with Video Only, and not a single bad one. The fact that they always have the best prices is, of course, another huge factor. After this most recent visit, I doubt I will ever buy a tv from another retailer again.Thank you, Marc and staff!

If youre in the market for a TV, youve got to check this place out. They were a couple hundred bucks under the electronics place and the big online option. Plus, theyve got folks there who know what theyre doing. I dont buy tvs very often, but if I know anyone in the market for one, Ill send them here.

Video only is one of the few family owned video stores around, they have knowledgeable staff that can help you find a TV thats right for you, and they wont upsell you to make an extra buck.If youre like me and want to avoid mega-retailers and shop local, Video only is a great choice when getting a new TV or upgrading your setup.

Great selection, knowledgeable and professional staff that are quick to assist and answer questions. No pressure salesmen and a great buying experience time and again

Ryan was patientHe a good answered all questions.Price was lower than competitors. Good selection.

These guys are super knowledgeable, they dont sell anything they expect to fail. They take time and research to know that what you buy will exceed your expectations. I bought a 55 inch LG and have never had a better buying experience. They TV is amazing quality and featured packed. The bottom basement models at best buy dont compare. A true place where the value of your dollar meets what you purchase.

After 15 years, we decided to upgrade our television and stereo system, I didnt want to spend hours surfing the internet trying to comprehend sound systems and reading TV reviews. Our salesperson, Dana, provided us with excellent and expert service. He showed us TVs at all price points, demonstrated numerous stereo systems, and helped us select the right sound system for our space. The store is nicely laid-out, excellent selection, and the staff know their products. Very pleased.

The sales team is a little pushy, and likes to hover while we were shopping, but the prices and name brands are the same as other places, we did buy our TV from Video Only. Feeling pretty neutral about this store

Ive been going to Video Only for years, and they are the best! I recently bought a TV and soundbar from Dana, and the experience was great! These guys know what theyre talking about and they will price match anyone, and more than likely beat the price. Yeah you can go to Costco or some other big chain store, but theyre not as knowledgeable and wont care about getting you into the right system. If you need a TV or sound system, go to the experts.

Was met with a large knowledge base. Came in for what we wanted we out with more knowledge and very happy with our sound bars choices. A couple of weeks later and we are still extremely happy with our purchasing decisions and support from the staff. We have been coming to Video only for over 20 years and have never been let down once. See you again when we have a need to!

Very helpful non pressure experience. Ask for Dana he knows his stuff

This place is amazing! I walked in expecting one thing but walked out with a great experience. Craig is an awesome salesmen and if anyone wants some great service, go to Craig. Thank you!

I have been a repeat customer of Video Only at Jantzen Beach for many years, covering flat screen tvs, receivers, and in-wall speakers. Everyone there without exception has been great. Their prices actually were lower than big box stores and they are very knowledgeable. They went above and beyond in taking care of an exchange problem on a receiver. If you use Flat Screen Pros for your installation, youll totally be happy.

Well I am going to start by saying that we went into the store with the idea of finding a great deal on a good tv and after almost a whole hour looking around and Dana I hope I saying his name right anyways this guy reminds me of the back to the future guy not being mean I am just saying he was very cool and very knowledgeable about tv and sound system stuff he answers any questions you have and if he doesn’t have the answer he goes to the computer at the back and search it with you next to him so not bs at all he helped my wife and I to find a great deal on a new 65” LG tv and a great sound system we love it at our house. So non the less I am sure that everyone there will help you just as fine but trust me if you want a good guy to help you it is a must to find Dana and he will go above and beyond to make sure that “you won’t be sorry” lol! Thank you Dana for helping us out!

Great value. Shop Video Only first. If you dont, youll be sorry. We have purchased 7 tvs from here and I always feel like weve gotten a great deal.

Great experience. They show you the prices on a computer in the store to compare other stores (so you dont have to do it yourself). Great service, great prices. We are definitely buying our next TV from here.

Dana Fox was very knowledgeable and shopping with him was a great experience! Highly recommend!

Buy my audio and video equipment from no one else but Video Only

Very kind salesmen and very helpful. No pressure.

They were very helpful and they taught us a lot about different TVs

Do not waste your time shopping at any other website or brick and mortar store. If you need a TV or a TV accessory, you will not find a better price or better service anywhere else in town or on the web.

Ive been coming here for years. My wife kept saying lets go to Costco for our new TV. Costco is nice but no one knows anything to explain my options. Me and my son went into the store and met up with Jeff. What a supper person who knows TV/sound systems. Best price!!! best selection, and out the door we went with our new 82 and sound bar. So happy we went here! Thanks David

Dana answered my questions over the phone and made very useful suggestions when I arrived. I got an amazing price and excellent service. Thank You!

As always, quick to greet, knowledgeable with good pricing. Once again they earned my business.

Always have to check with Video only or youll be sorry.

The manager who helped me decide which soundbar would sound the best in my budget. He looked up competitor prices and made me a better deal even though Video Only had a lower price. I left the store thinking wow! I returned to the store before I got in my car! I made a fantastic purchase for my husbands Christmas gift.

Best deal I could find Kevin Herman is the man To talk to

Great knowledgeable service with the best prices anywhere

I knew what I wanted, and the price.Ryan showed me on bigger and better, for s little more money.Great call@ Very happy.

We went into Video Only today to price and compare TVs. The salesman, Mark, approched us and was extremely helpful and informative. After asking us what we were looking for and showing us all the options in our price range, we walked out with a new tv. We could not be happier with our purchase and the customer service we recieved was amazing. At no time was Mark pushy and he made us feel like he genuinely wanted us to walk out satisfied with our experience. I will happily recommended Video Only and Mark to anyone in the market for a new television. Thanks guys.

Great selection. Awesome customer service. Knowledgeable staff. High quality products with fantastic prices. Probably the best store to buy. Greeted a few minutes after walking into the store, talked to the sale rep about what I was looking for in a TV, and was out the door with a new TV. Shopping made simple and felt like a got a quality product for a great price.

This place is fantastic, theyre are all extremely polite and helpful. They have an awesome election of TVs and equipment. If youre in the market do your shopping here youll be glad you did.

Great selection and great price

Very high prices and the salesmen follow you around because they have nothing to do. Very unenjoyable experience.

We needed to get out of Seattle for the July 4th weekend - just to get away. since we just recently moved, we decided to head to Portland to see if we could pick up any items for our place tax free. I had been doing some research on a larger 65 tv for our new place and LG with OLED technology kept coming up in my research. I rolled into Video Only and Dana help show us a few tvs, Since I had done some research, I knew a little bit about the LG and its competitors, specifically Sony. Dana was honest, upfront and appeared to be knowledgable. He gave us a great price on our new LG CX 65 OLED tv with a 5 year warranty too! Could not be happier with the service and purchase so far. Thank you!

This place is awsome i spent 2200.00 and got exactly what i wanted and no hassel or bothering over buy stuff you dont want.

I visited the Jantzen Beach store to purchase a 2019 LG OLED B9 model TV advertised on their Black Friday ad. I was shown a last years model (2018) B8 series for the same advertised price. When I showed the salesman their own ad that clearly states the pricing was advertised for the current year B9 model series and questioned him on this he tried to convince me that the ad was for the 2018 B8 model and then proceeded to tell me they wont have any of the current year models in stock until they sell out on the 2018 model. I have purchased from Video Only multiple times over the years and have always left the store very pleased with my experience. This latest experience was disappointing.I did use the ad to get a competitor to price match the B9 model for me so it worked out.

Good customer service

DANA FOX IS THE MAN! Great deals!!

My wife and I came in a few minutes before closing. Jeff Bennett was very patient with us and very helpful. We love our new tv! Great experience!

Family owned company since the 80s and great deals on TVs because that is their main product. Didnt feel pressured to by anything. I definitely recommend getting your tv or surround sound here because of their great butter then the big name stores.

Sorry, but the Internet just isnt the best place to buy a TV. Reviews are great, but I think it is necessary to see what I am buying in order to make the best decision. I was looking for the best contrast and I was able to find it here without spending top dollar. This store has the widest range or product including models no one else had on display. Kevin truly went beyond the call of duty to demonstrate that which no one else in town seemed capable. While he didnt have the one I needed in stock, it turned up the next day.

I did a lot of independent research but the staff here still told me soooo much I didnt even consider. They made it easy to find the best TV for me and there wasnt any pressure. Do yourself a favor, you can stop by best buy, but at least go here before making your final choice, you wont regret it

Very friendly helped my mom out

Second tv Ive purchased here. Only quality products at competitive prices. They even price matched my purchase to Amazon and I didnt have to wait for shipping. No pressure salesman and he even loaded it for me.

Outstanding! If you are in the market or thinking about buying a TV seriously check out this place first. They had a lot of TVs at a lower price than Best Buy and Amazon. I will definitely consider Video Only from now on if I am thinking about buying a TV. Super happy with my purchase. Rich was awesome and was able to help me get a a TV that was $150 less than what both of the previous mention retailers were offering and there stuff was already on sale! I dont normally leave Google Reviews but I felt like this experience was worth it just so I can help out someone else and hope they have a positive experience like I did.

These guys are great. I have been buying TVs from this company since the 80s when I lived in Seattle. I had an issue with a tv and they stepped up to the plate and resolved it instantly. This is a great company and I would not hesitate to do business with them .

The worst purchase of my life!I bought this 5000 USD 65inch 4K TV with 5 year warranty. It started having problems in a few months. It took them 3-4 months to fix it while they broke the other original parts of the TV and replaced them with 3rd Party parts, this is all within the 1st year. In the 2nd - 3rd - 4th year TV stopped working. But I have a 5 year warranty, right? When I first called them, they said my 5 year warranty expired. When I explained them the MATH, they gave me the WARRANTY GROUP contact which is warranty company that suppose to fix my TV. They could not find a repair technician for 3 months, I had to chase them down every day as they do not contact you at all. Later, they decided to buy out the TV warranty. They said they wrote me a check, that is going to be delivered in 10-14 business days (basically another month). 14 business days later, I contacted them saying I did not receive any check at all. They said there is problem with their check department, they will void the one send and send me another one. When I asked them to expedite it as it has been super long for a claim to be fixed, or ask them when they will send me the check; they never replied me. Now, I am calling and they are not answering to their phone numbers. It is clear to me that these people are a MAJOR SCAM. They do not care about the legal rights not their customers. I am about to take legal action, if I dont hear back from them this week.

Had a terrifically knowledgeable, patient and helpful salesperson who helped me select my new TV and sound bar. Love the TV, the sound, and the setup! There was no pressure and I was able to get it delivered, installed and a some instructions. A few days later, I got a follow-up phone call to make sure that everything was working, to find out if I was happy and to see if I had any other questions. Great experience. If youre in the market for quality products and service, look no further. (It was on sale, too!) Ask for Reggie!

We were asked what brand(s) of tv we were interested in as well as size as soon as we were inside the store. The salesman was knowledgeable and able to answer our questions in a manner we could understand (not being techies ourselves).This is the 4th tv weve purchased there over the years and Ive always come away feeling like I got a good deal. This is a place you should definitely check out when looking for a tv.

Do yourself a favor and at least check Video Only before buying a new TV. Ive purchased several TVs and receivers there and have always been happy with them. Ive also purchased TVs at other stores and been very disappointed. The deals at Video Only cant be beat and the sales staff has always been helpful without being pushy. (Orlando was my sales person on the last transaction, and he was great.) So if you want to avoid buyers regret, be sure to check Video Only before making any final decisions.

Best selection of tvs in the area. Great price compared to 2 local and 8nternet vendors. Very knowledgable staff and no pressure.

Sales rep was very knowledgeable and helped me get the right TV for an amazing price. Highly recommend checking it out. You’ll likely save hundreds over Best Buy or Walmart.

Tim was great!!!! He gave us a great deal and was very patient. Not pushy or salesy.

We went to video only just to look at new TVs and ended up buying one. Sterling, the young man who helped us, had only been working there for about a week, and was already a great salesman. He was very knowledgeable and excited about the electronics and his new job. He was also very low key, not pushy at all, and was very respectful of our questions and of our time. He gets an A+ for knowledge and customer service.Orlando, the store manager was extremely knowledgeable, also very helpful, and very willing to work with us on price and extras to get us where we needed to be in order to make the sale...all without being in our faces.Video Only is the best (and cheapest) place to buy electronics. I will go back in a heart beat!

Always the best service, prices and selection! Ive bought my last 3 TVs there and 2 Yamaha Receivers. I love the fact that they offer competitive extended warranties on the items they sell. Thank you Video Only!

I have been buying video and entertainment systems from Video Only for decades. I have made a few purchases at this location and they help me to find the best products that meet my requirements. The staff is helpful and present. I have never felt any pressure.

Much better than Best Buy. Very friendly staff.

The only place Ill buy my TV

Was very happy got a 40 TV for 129.99.

Went to get a new tv and soundbar. Got an amazing deal. Saved about $1000 over Best Buy. They add the 5 year warranty into your TVs price and it still costs hundreds less than BB, who makes you pay extra for warranty. Customer service was exceptional. I worked with Tim, who expertly guided me through my choices. I never felt any pressure to buy. He made everything so easy. They offered me 3 year financing with ZERO interest! That made all the difference in allowing me to choose the best Samsung QLED TV, Bose sound system and 4k DVD player I could have needed. I also picked up a sweet surge protector, TV wall mount, and HDMI cables. Tim thought of everything and helped me load it all into my truck. I am very thankful to Video Only for a great Black Friday Deal!

They have awesome prices on their audio and video products. A similar Yamaha A/V receiver was twice as much at Best Buy.

Wow! Jeff was AMAZING! After leaving a horrible situation at Best Buy Jeff gave us perfect service and great pricing. No comparison. Thank you!

A great buying experience, and the best prices you can find in town.

We purchased the Panasonic VT65 in June 2011. The wireless had been working and just stopped. I brought it in to see if they could test it before I called the Service Department. They tested it on a TV like mine and no, it wouldnt work. With the managers okay they swaped it out for a working one. Thank you, it worked great as soon as I got home. Customer Service was great.

Thank you Jeff Gilbert for the education in tv technology and the honest and sincere guidance you offered. Video only is the only place I will ever buy TV’s and audio again.I would also like to thank Wayde Forner of video only. You guys are the best. I appreciate the great pricing, loading my car and the no pressure, relaxed approach you both extended to my wife and I.I recommend video only to everyone. Stop in and see Jeff or Wayde you won’t be sorry.

Not a very big selection of TV size 40 inch. Salesperson was knowledgeable...but told me lies regarding TVs with earjacks. He said you arent going to find them. Nick at Best Buy, begged to differ. The sales guy at Video Only, he reminded me of a used car salesman. Too pushy. Im going to Best Buy and have Nick assist me.

High pressure salesman. We indicated that we were just looking and not interested in buying today, and he continued to follow and harass us. As video only does not post their info online, I attempted to take a picture of the placard. Apparently not allowed. The sales man then proceeded to follow us out of the store and try and get us to stay or come back. I wont be returning. Thanks for nothing.

Great customer service. Went to Best Buy across the street and came back telling them what the competing price was. They immediately knocked $120 off the already discounted price! Great deal for an amazing Panasonic 3D TV. I like this place because youre not distracted with other stuff. No frills, just TV and home theater stuff. They will always try to give you the best price possible. This was the second TV we have bought from this specific location and the pricing has always been better than, Best Buy, Amazon, Costco or anywhere else Ive researched. I do a lot of looking and bargain hunting and almost always VO has got the best deals or theyll give you the best deal.

On my way to BestBuy to buy a new TV I decided to check this place out and I am glad I did. The salesman (Tim) was friendly, knowledgeable and not pushy which I liked. After discussing the TV which I planned to purchase from BestBuy he found a TV which at a minimum was just as good with both quality and cost. I was happy to make my purchase from a smaller business with professional salesmanship. Bottom line, if buying a TV, why not give them a chance to earn your business.

Great place and friendly sales staff and good deals

Quick and courteous service got what I came In For and back out the door in 15 min or less

Pushy sales rep. Got tv home back pannel was seperated from the rest of the tv along the back left side. Tv was missing power cord and any setup instructions pertaining to the model we purchased. Wont be back other than to return our defective 1000 dollar tv.