We had a great experience! Everyone was very nice and super helpful. They helped us find exactly what we wanted. And they have a great selection with even better quality products. We could not be happier with our purchase!
I love this company! They have amazing tiles and great customer service! I would recommend them to anyone looking to buy tiles. I was able to get the perfect tiles for my backyard patio and for a great price.
Always offer excellent customer service and they had everything I needed to purchase! 10/10 Would recommend.
Great collection with great prices! Extremely helpful staff! Would be back for sure.
I got toscana French pattern for my patio and it’s unbelievable and most important thing is the way how they give service and explain about the stone every detail best service and best productThank you Atlantic stone source
Perfect service!! Excellent quality for Toscana paver for my pool it is unbelievable!Thank you Atlantic stone source - I’ll be coming back for my bathrooms!!!
We were doing a small job and needed stone immediately and visited a few places. Atlantic Stone Source had a great selection and we were able to get beautiful stone delivered to our house within a couple of days. Every employee we dealt with was extremely friendly and helpful. Javier was our salesperson and was so easy to work with and communicate with. He went the extra mile for us. We highly recommend this business.
I went to an interview, the receptionist, not friendly, I was on time even 5 minutes before and I waited almost 20 minutes for them to interview me, the person who was going to interview me was busy, so wait another minute, then a man came As soon as she didnt show up or anything, she asked me about three questions, and the interview lasted about 3 minutes, because according to Mrs. Vanessa Chamorro she was busy, then I receive a message where I was not selected for the position, I could even say that they did not consider the notes that the Mr. wrote down, because he would even believe that he was more than overrated for the position. What can you expect from a place where the service that is in sight is bad, but they do not give you the opportunity to demonstrate how excellent you can be, apparently they look for low average personnel, they did not even ask me why the interest or how much I wanted to earn . Anyway, this is my rating as I was asked in the mail.
We always great experience at Atlantic Stone Source, they have a good selection of tiles and marble and the guide us on which products to use on our new construction and remodeling projects.
Waste of money.Atlantic Stone source sold us 1800 sq ft of tile that came in 2 different shades of gray instead of just one, lost hundreds of dollars trying to select the different shades and still ended up 100 sq ft short. Will never use them again.
Don’t buy from this conman they want cash if want a break then once u pay them the order is delayed for WEEKS they will tell u they have other stone to replace ur order and will not return ur money only credit it’s all a con job beware it’s a shady store w/ No inventory Email me I’ll show u my receipt STAY AWAY !!!!!!
Highly recommend this group for exceptional product, customer service, and quick delivery. Thank you for providing an exceptional product. Will be certain to recommend - anytime.
The best experience ever. Prices are much cheaper than expected. Customer service was tremendous. I don’t know what happen with the people who left bad reviews, I guess it was personal between them and the sellsman. My sales person was Evelin. And I can say only good things about my experience. In fact she was so nice and hard-working that I thought that she is one of the owners. As a matter fact I think she should get a raise or at least get promoted. If it wouldn’t been her I would probably still be looking for porcelain and faucets for my project.So if you want good customer service combined with great prices go see Evelin, tell her I sent you. You might even get a good discount 👍👍👍
Great experience, and really good prices. They have a huge selection of marble. It made it hard for me to choose the best one because they all look amazing. Thanks to the outstanding customer service I was able to make a decision, thanks Atlantic Stone Source. I sure will be going back to them for my next projects.
If you want to go to a place that doesnt pay attention to their customers this is it. You will walk in you will be greeted and then the rest is history. This place is very disorganized, from the top to the bottom, from sales to management. Waste of time here.
This place is amazing, I ordered Marble Tiles, it came on time and in excellent condition. I must say first of all the staff was super nice and informative. They helped me every step of the way and assured me that I would get the Marble tiles on time. One thing I noticed was there selection was huge with beautiful displays. Every question was answered and they helped with the shipping process. Great Place!!!!
Where do I start?! I made blind purchases from Atlantic Stone Source. Ana was there every step of the way. She assisted me from miles away, ensuring I picked the perfect tile for my bathroom. She personally made shopping arrangements that ensured fast and intact tile. When the pallet arrived I knew how detailed oriented this company was. The packaging was beyond perfect, in all honesty the packing must have costed more then the tiles .The tiles were beautiful strong and perfect. Ana sent me pictures, daily making sure this was what I wanted to buy. Without hesitation I made a purchase and was glad I did. Ana was so helpful she allowed me to contact her at anytime of the day and she would respond with a smile. I have found a new source for tile at Atlantic source.
I went to Atlantic Stone to purchase porcelain tile for an entire flip home. I was introduced to Ana Centeno who was very knowledgeable and helped me choose a wonderful 12x48 porcelain tile that looks amazing. They showroom is clean and modern and they offer great options at great prices. At the beginning of my installation I had some questions and called Ana at the office after hours. I left a message assuming I would get a call back the next business day. To my surprise she returned my voicemail that night and answered my questions. That is service!! For that alone I will always give Ana and Atlantic Stone an opportunity to earn my future business. Thank you!
I went to the store to purchase a glass tile 32x32, it was hard to find at other stores for a good price. When I call the store I was help by Alfonso which was very helpful and informative, once at the store Alfonso show me the sample and gave a few option of what other size I can purchase, I ended up purchasing for my entire house, but different sizes! Alfonso took my order and it arrive on the time given. It was actually enjoyable been there since everyone is very friendly and helpful.
Seller tell you not a problem for returns and on receive tell NO RETURNS. Attention!!!!
I had a great experience visiting the Atlantic store. The customer service was excellent and they were able to help me choose the best tile for my backyard. They are currently allocating the the marble tile and i will post a picture once it is ready. I highly recommend everyone to visit Atlantic Stone Source! - Federico Gutierrez
Evelin was very acommodating from the very beginning. She answered our queries very clearly and made us feel very much welcomed and comfortable all throughout the conversation. We would definitely want to come back and buy from the store not only because of Evelin (who has given us a good and reasonable deal) but also because of the ambiance and the good quality of the materials they offer.
I bought an appartment in Miami and was looking for a good place to buy tiles from. I went to several stores and they all offered various selections. When I went to Atlantic Stone Source, I was amazed by the high selection of marbles they offered me. I ended up buying Diane Royal for my flooring and I could not be any happier. I have received lots of compliments and everyone has loved my new apartment and floors. Thanks, Atlantic Stone Source, and especially Vanessa for helping me select this beautiful material with courtesy, respect, patience, and at an incredible price.
Great service and great help. I located the stone i needed to match my existing tile and they came to my home the same day to ensure I was ordering the correct tile. Delivery was fast. Would highly recommend.
We were looking for a very specific stone material and Atlantic stone had it. Our sales associate, Evelin helped us with selecting the correct stone that we needed. The service was fast and the prices were very reasonable.
Excellent customer service. They helped me get just want I needed. Im extremely grateful. Highly recommended!!!
Evelin Cajai was very attentive to my party, answering our questions in a very professional way. Evelin keep up the good job. Always keep your customers interest first. It will make your job more enjoyable.
I am new to the Pompano Beach area and was overwhelmed with the renovation project I have undergoing in my house. I did not know which tile was best, or what I need to for my new home. I visited Atlantic Stone Showroom and was assisted by Alfonso. He showed us some floor tiles in marble, travertine, and limestone. He gave us some free samples, which we brought home to see what we liked the best. We ended up buying Snow White marble and we could not be happier. Alfonso, you are the best.
Salesperson Evelin was perfect. She was very helpful and smart about the products. I actually let her choose my style. I will pickup marble later today and continue the review.
As a paving contractor this is my number 1 supplier of natural stone pavers. Best quality on the market. Ask for Vanessa you cant go wrong.
How sad to be working with them and referring business to them and now all of the contractors we work with will now STOP working with them. Their treatment to our company and others is unacceptable. No one takes responsibility, even when it is clearly their responsibility and the contractor offers to pay for shipment and they close their doors and cut off communication to you. Ana is a puppet to Ozzys demands and he hides behind her. This company is a joke. They think they know what customer service is but they clearly do not. We are suing them for negligence. I guarantee we are not the only company that has done so. Study them carefully because they will probably change staff and tell everyone they are under new ownership to save face! Not to be trusted!!!!!!!!!!!! They can refuse their product when it comes off of the ship, in our case they admitted they did not inspect it and delivered it to us damaged, and were going to resolve but then changed their minds. This is what is frustrating and this is why they CANNOT be trusted! We will be eating, sleeping and praying for Atlantic Stone.Their reviews are fake as you can see all of their employees and their friends are commenting. Read the 1 star reviews because they have the same complaint.
Great customer service. Not a huge selection, but what they do have is beautiful and good quality good prices. Ask for Zyleima - very helpful.
Sent 6 samples prior to visit. excellent customer service. excellent selection. vanessa worked with contractor to assure that products purchased would meet needs of job. travertine tiles delivered 2 days within purchase per my request. expertly packed. tiles are more than gorgeous. all intact. eager to post photo when job is completed.
Thank you (Eli) for always being helpful and going beyond to help us out (Vista Tiles And Stones) We appreciate What You do.
The worst experience ever. I received delivery on a Friday for my marble to be installed on the following Monday. Once we began installing we quickly realized that the marble that was supposedly first quality was bowed, out of square, and different sizes. I quickly called the company to let them know. I ended up having to call this company 3 times per day everyday during the entire week. During those 5 days nobody even returned my calls to rectify the problem. When I went in on that Saturday, they told me that they were going to charge me to replace the defective marble that I had already paid full price for. When I told them that was unfair, the owner Camile and salesperson Alfonso was not willing to do anything for me. By the way, the owner was only available by phone at the time and he would not even give me the courtesy of talking to me by saying he was busy. I then told them that I would be right back with my own truck to load at least one pallet so I can keep the job moving along and then talking to Alfonso which is one of the sales people who refuse to call me back all week, told me that his warehouse had just closed and he refused to even load one pallet even though I was willing to pay for it which was not even my responsibility. I arrived with my truck at 3 oclock p.m. and their warehouse closed at 3:30 p.m. so during the time of talking to Alfonso he did not even mention that their warehouse was about to close. He spoke to me about the situation and allowed the warehouse to close on purpose so that I could not get my marble on that Saturday put into my truck so that I could continue the job through Sunday. I was so far behind schedule because of having to pick out only the good pieces of marble throughout the entire week and nobody returning my calls to replace the marble that I ended up having to work all the way through Sunday. They basically shut the warehouse door in my face knowing the entire situation and refused to call me back all week. I needed to work on Sunday and was there on time Saturday afternoon to get the 1 pallet that I needed to keep working through Sunday and they tell me that the warehouse is now closed after they were already talking to me for 30 minutes in the showroom during which time the warehouse was open and they did not mention that the warehouse closes before the showroom because it is not posted on their front door. These people do not care about their customers or know anything about customer service. They are the worst company I have ever dealt with. I am a general contractor who deals with many customers and I would never treat my customers the way that this company does.
Best selection of Marble tile, I have purchased more than 5000 sq ft for my projects and quality was excellent for the pricing . I worked with Ana Centeno, their customer service is unbeatable thats why I consider my self a loyal customer .
I love this place! I would definitely recommend this place to someone! Very Friendly people! 😊
I highly recommend excellent materials and very friendly customer service, and an amazing show room!! great staff to work with.. :)
Exceptional quality materials for our most wonderful clients at Luscious Landscaping & Pavers. Their products allow us to give our clients unique choices for their one of a kind out door living spaces. Zuliema has been so kind and pleasant to work with, she is always there for us and our clients; very Professional!
Last week I bought 24x24 silver travertine pavers from the pompano beach warehouse, tile is awesome. I was shocked.I never seen before that much big warehouse. I just finish the my deck. It look awesome, thanks guys.John.T
Just wanted to say thank you to the amazing staff, especially Cindy!As a paving contractor, I purchase about 50,000 square feet yearly. The quality of their stone is Grade A! Thank you!!!!
If ZEERO stars were possible that is what I would give Atlantic Stone Source.We are still waiting for a replacement slab of stone for over two years. It was promised to us multiple times in writing due to an error on Atlantic Stone Sources part for giving the wrong slab to our contractor for fabrication. Check Angies Lst (ALL F reviews) and other sources for ratings. Read all ratings in Google, there are many other 1 star which makes me wonder who is saying they are good.No one will take accountability and management / decision makers never available or willing to call back.
What ever you do, DO NOT BUY FROM THIS PLACE!!!I rarely write reviews but in this case I felt compelled to do so. I purchased over 1,300 sq. ft. of limestone pavers. Once the material was installed, we noticed numerous white stains on the majority of the pavers. It looks as if someone spilled bleach all over them. The stains are even more pronounced when the material gets wet. As this stone is around a pool, this will always be the case. I contacted Alfonso several times and never received a call back. When I finally did speak with him he agreed to come out with his supervisor to see the flaws. I am now sitting at home after taking the day off from work and they did not show! Needless to say he was very responsive before the sale.UPDATE: Alfonso and a supervisor finally did come out and explained that the stains are naturally occurring and will be less visible once the stone is sealed. They showed samples of material that was and wasnt sealed and the difference is clear.
I love the service they were very helpful and frendly i highly recommend thank you atlantic stone source
The staff were friendly and I was able to find the selection I needed.
I highly recommend Hajnal Butyan and Atlantic Stone. Hajnal and Atlantic Stone offer wonderful products, client services and competitive prices! Hajnal has a passion for her trade and she makes everything easy. I knew right away I wanted to work with Hajnal. I ordered about 20 crates of white shell reef limestone. I tried to locate and purchase this product for a while, but the colors varied at other stone sources, the sales people were difficult and had no interest in finding the right product and sizes and the price was always a moving target. Hajnal immediately made an impression. Hajnal had command of her inventory, knowledge of the product, was able to confirm consistent color in the stone and locate requested oversized pieces and she was accommodating in every way. You feel like you are working with a friend when you work with Hajnal, she is extremely likable, personable, responsive and professional. Working with Hajnal and Atlantic Stone was a great experience.
GREAT EXPERIENCE ! i bought my marble tile and pavers for my new house, and everything was easy, price was excellent and customer service is extraordinary . I felt that i was in good hands, they even deliver my stone next day, all good stuff i can tell! THANK YOU!
Great Experience, fast, reliable and exceptional pricing. Visit Evelin Cajal immediatly.
Love this place! Atlantic Stone best selection, prices and quality.
I was currently looking to purchase travertine 6X12 pavers for my pool deck. I went to a lot of places but they didn’t have any samples, they just had their displays and said they could ship me a couple of samples. I was really worried that the samples would not be the same product that was going to be delivered to my house. One of the installers I was speaking to, mentioned Atlantic Stone Source. So I walked into Atlantic Stone and Alfonso showed me around their show room. Their show room was amazing, actually too nice. I was really worried the prices were going to be too expensive for me. Then he took us to the warehouse to show us the pallet selections, the place was enormous! They spent the time to take the pallets down and let me review them. I was very happy with the experience I had and once I found out the price it was a done deal. I ended up going with over 1400 SF of County Classic travertine pavers with Ivory bullnose coping. My backyard looks marvelous now!
Great customer service and stunning marble selection, I bought marble tile that was on sale and I was impressed with the quality, highly recommend their deals! thank you!!!!
Why claim to be open on Sunday if the customer cant purchase anything or even get prices. This was a complete waste of time.
In March 2014, after months of searching for marble flooring for our new home, my wife and I found what we believed was what we had been looking for at Atlantic Stone. We were taken into the warehouse to see the material, but of the 12 crates we purchased (over 2300 Sq Ft) we were only allowed to see 2-3 pieces from 2 crates (company policy). Being uneducated as to what to look for regarding quality of material, we trusted Atlantic Stone to deliver a quality product. The material was paid for in full. Because we did not need the material for several months, we were hesitant to purchase so far in advance. However, Atlantic Stone agreed to hold the material in their warehouse until it was needed. After 6 weeks, however, we were told they could no longer hold the material and it had to be delivered. We argued that we were told otherwise, but Atlantic Stone refused to hold the material any longer without charging a ridiculous storage fee. My wife and I relented and the material was delivered to our installers warehouse (Atlantic Stone recommended and referred) where it was held for another six weeks. Two weeks ago, the material was delivered to our home. After opening half of the crates of material and laying approximately 70 pieces, the installers (again, Atlantic Stone recommended and referred) advise my wife and I that the material was defective; more than half of the material pulled from half of the crates were damaged (cracked at the edges, chipped along the sides, etc.). The installer went on to say that there was no point in continuing to lay the material as he would never have enough good material to work with. I immediately called our sales person from Atlantic Stone and advised him of the issue. This was on a Monday. Meanwhile, the renovation on my home was at a standstill because everything was waiting on the floor. My salesperson said that they would take care of the problem. However, as the week went on, I was put off and delayed. I was told they had more material coming in that week to replace the old, defective material but it never did. I was told that the owners were out of town in Turkey and unreachable but that I could speak with the manager and he could resolve the issue. I took the morning off work to go to their store and speak with the manager. After waiting 30 minutes I was told by the manager, Ossie, that he could not issue any refunds or credits or make any decisions without speaking to the owners....who were in Turkey. I had now been run around and delayed for a full week. The progress of work at my home had stopped for a full week. I dont know why a company the size of Atlantic Stone has managers in place incapable of resolving this type of issue or why in this day and age of technology, they are unable to communicate with the owners in Turkey. It is now 10 days later and I have not been contacted back by anyone. I have had pay to have the old, defective material chiseled up and removed. I have also had to pay to have the old, defective material re-crated. Finally, I have had to find and buy all new material to be installed. I have tried over and over again to resolve this issue with the owners. They are not cooperating. Because the material sat crated for 3 months, I was not aware of the defect until just 2 weeks ago. I have been told by three separate professional marble installers that this was not an issue in transportation. They all agree that his issue has to do with the material itself and that the material is defective.
Whatever you do do not do business with these people. Horrible products and they will not stand behind them. I had a sink fall through a vanity shortly after purchasing it and they gave me the run around until telling me they would not do anything for me. Horrible business!
Great knowledge and service.
Very good service
Very nice
Friends there is room to sleep, and fast to load greetings