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First Priority Audio, Inc.
3569 SW 10th St, Pompano Beach, FL 33069, United States
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First Priority Audio, Inc.
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Ki
Review №1

I highly recommend First Priority Audio. We had a difficult project at our home involving an older computerized lighting system that NO ONE was able to fix. I decided to give it one last shot with Bert at First Priority and his team fixed it!! I was really impressed since several other companies had tried and failed. Berts entire team was professional, courteous and knowledgeable. Im so happy with their work!

Jo
Review №2

I did a whole house smart home system with outdoor speakers, automatic light controls, and whole house control4 system, custom rack, wifi access points throughout the whole house etc, these guys were the best from project inception to completion the whole staff was professional courteous and most of all on time every day they were on the job, Mark went over and above any issues I had, coming out and addressing every little glitch the system had at first the system works flawlessly, Thanks Again Guys if you want the best in home automation in South Florida First Priority are the guys for your home automation and custom solutions.

D.
Review №3

These guys are unbelievable!!! Ted, the sales person made a cold call to me and was rejected originally but kept coming back and even asking if he could leave some literature. Then the back team lead by Mark is over the top great. Mark is a jewel and is brilliant and very understated!!! His team is so knowledgeable with great attitudes and desire to please.

Av
Review №4

These guys are great! They were able to reconfigure music zones for a reasonable price and switched Control 4 dimmer from forward phase to adaptive which at least so far 🤞🏻🤞🏻has stopped the led lights flickering. They’re responsive, professional and personable from start to finish. It’s been refreshing and encouraging to finally deal with decent people in home automation. 👍🏻👍🏻🙏🏻🙏🏻

Te
Review №5

A friend of mine recommended First Priority Audio. I must say that their performance exceeded my expectations. My initial contact was with Ted who assessed my needs and recommended the appropriate equipment. The installation was complicated by ongoing renovations to my home, but the team of technicians (Peter, Stephen, and Rafael), dealt with the construction adeptly. Each of them was courteous, professional, and knowledgeable. I would not hesitate to give First Priority my highest recommendation. We love our new control 4 system. -Peter and Teri

mi
Review №6

The service provided by First Priority was fantastic. Steven was outstanding in all aspects -- he is knowledgeable, courteous, and committed to excellence. I would recommend him to all of my friends without any equivocation, and I would not hesitate to request his services should the need arise in the future. Obviously, it goes without saying that my wife and I were completely satisfied with the services provided.

Ju
Review №7

Everyone at First Priority Audio is personable and professional. They listened to my requests and the installation went very smoothly. All follow-ups were handled promptly. The phone service is a great addition to their already strong service team. Highly recommend them!

Mi
Review №8

First priority audio is a first-class professional group of knowledgeable courteous workmen from top to bottom. The owner of the company Bert personally met with me to go over my request and we came up with a design and budget. The job was performed in one day on time, clean, no mistakes, and everything works perfectly. Watching television in my home and on my back patio under my Tiki hut is an awesome experience. I would highly recommend this company to anybody wishing to have professionally installed television and audio work done

M
Review №9

1st Priority is a pleasure to do business with. They installed my whole house audio system in one day. They made sure they were clear on my requirements and I was clear on what they were to deliver. Their installers did very neat work, they ran all wires behind the walls and did not have to make any holes in the drywall to complete the job, and all equipment was tucked away neatly, so I was very pleased with the results. Their professionalism and expertise really exceeded my expectations. Its rare to pay for a job and afterwards feel like you would of paid more because of the great job they did. I would comfortably recommend them to anyone, even the most discriminative client.

S
Review №10

Bert and his team are first class! Their work is second to none and their customer service is unparalleled!I would highly recommend to anyone in the market for home or commercial audio/video!They have done three homes for me and two offices.I have never provided a public rating or comment for anyone before, but it’s important for people in the market to do their diligence, and I’m proud to offer my opinion in this particular case.

Mi
Review №11

First priority audio did the wiring for my new building on Singer Island. I could not say enough wonderful things about this amazing company! Steven was particularly amazing, helpful and responsive! I would recommend them to anyone!!

Mi
Review №12

Our office has been looking at expanding, but the rate limiting step has always been our network. It was installed patchwork as the office grew, and every team that was brought on over promised and under delivered. With this previous experience, we were very cautious in who we brought on. We interviewed several different companies who, once again, promised it all and yet were nebulous when it came to details. First priority was drastically different. They provided a concise plan, addressed all of our concerns and were willing to work with our busy schedule.To say they over-delivered would be an understatement. They took our patchwork hardware and created a custom rack with upgraded hardware that gave us new capabilities we previously did not have. More importantly it was built with capabilities for easy expansion. A+ experience.

Me
Review №13

First Priority Audio are the best tech professionals you can find in the industry. I have used them for my two homes building a relationship for over ten years now. They are true professionals, what I like most from FPA is their honesty and common sense, two things that are rarely seen in companies giving the same service.

Je
Review №14

Great professional with excellent knowledge and service, have worked with many Audio/video / automation companies worldwide, one of the bestThank you

An
Review №15

I have used First Priority Audio for many years and have always been delighted with their expertise and commitment to details. Bert and Jason run an incredible company and are always accessible to us. More importantly, they always solve our issues, and have made all our entertainment systems in the house incredible. We LOVE the Control4 units they have put in the house to control blackouts, fans, lighting, music and TVs. They are always completely up to date on the best and newest products. Alex and Amir always leave the house cleaner than they found it and stay until the job is complete; and Gunner is a genius regarding internet issues. I cannot say enough about First Priority Audio!

Cl
Review №16

Came punctually. Gave thoughtful, accurate reasonable estimate (actually 2 estimates and I chose the cheaper). Installation on time and very efficient. Cost was exactly on estimate (no surprises). The system installed (high end audio system) exceeded our expectations in every way. Would use them again in a flash.

Ka
Review №17

We cannot say enough good things about Bert and his team. 5-6 years ago they installed a new system for us so over the course of several months we got to know them very well. Their work is fantastic, very organized and high quality. Berts team has such a great attitude and they are so knowledgeable. Over the years we change and expand our equipment. We have and will only used FPA. We trust them implicitly in their suggestions and we trust them in our home. Such a great group of people with great attitude. Our children love having them over. I would refer them to anyone and everyone.

Pa
Review №18

I contacted First Priority Audio to make changes to my Control 4 System after the original installer had let me down too many times. What a difference a firm makes! FPA, were professional, responsive, reasonably priced and delivered a quality service that I can not speak highly of. They did exactly what I asked, were prompt, efficient and communicated and kept me informed throughout the work. They turned up hen they said the would, the technician was competent and courteous. They resolved the issues and I can not speak highly enough of this incredibly professional firm. HIGHLY RECOMMENDED

Br
Review №19

I met with Burt from First Priority a number of years ago - he was very knowledgeable and gracious with his time. I ended up doing a DIY system, and I regret it big time to this day. We are moving soon, and I will for sure have Burt do our systems in the new home. Not only does he know his stuff, hes a quality guy. Anyone who tells you its easy, do it yourself, save money is either a genius or a practical joker.

Ka
Review №20

We had a huge project for our office that needed to be done efficiently and smoothly. We are a very busy practice and cannot afford to lose any time without access to the internet, phones, etc. Not only, did they do an incredible job, they were able to complete this entire project in a timely manner without interfering with our needs to function as a business . The entire staff is amazing and to say they went above and beyond would be an understatement!

Mi
Review №21

Berts team is second to none. I am so impressed with their ability to integrate everything through an easy to controller app on my phone. What a life changer. Working with everyone on their team is like having my own team of geniuses.

Jo
Review №22

Had a surveillance system installed February, 2017. Within a few months, one of the cameras failed. Two attempts to repair in the spring failed. Next appointment due to scheduling was in October and was told by the technician the camera was almost too hot to touch. Notwithstanding, a new camera was installed in late October. 1st Priority wanted to charge $125 for the service call to fix a camera that had failed shortly after the install, and which two prior attempts also failed. After discussion, 1st Priority waived the service charge. Now, less than 2 months later, the same camera failed. 1st Priority wants to charge to fix it. Not going to happen. After 3 failed attempts to fix something that hasnt worked since shortly after the install, I will find another installer, fix the problem and deal with this company in another forum.

Ti
Review №23

We recently purchased a second home in Fort Lauderdale and First Priority Audio handled the installation of the AV system and electronic shades for us. Joel and his Team were very responsive to our needs throughout the process. The offered multiple options and suggestions for our space, the cost was very competitive, they provided a high level of customer service and engagement from start to finish, and the finished product is wonderful. Highly recommend this Company and group of professionals.

Ju
Review №24

They do excellent work! The company is up to date for the most part on the newest technology. The customer service is almost perfect. They guys try to return calls and emails within an hour. They will continue to work on a problem until it is 100%.Ive been a client for over a year now.

li
Review №25

No reservations when recommending FPA. Weve used this company for years, never disappoints us. They are always available to help us with our issues whether its over the phone or in person. The staff is friendly and professional. The prices are fair and the equipment is up to date. First Priority Audio really makes the customer its first priority.

Sc
Review №26

Hands on family run company. these guys are top notch, and very easy to work with in understanding what a customers expectations are, right up to executing the project. they are willing to tailor any project to meet the clients budget, and needs. never looking to sell or push product, but more interested in what the customer will be using the equipment for, and hitting that target.customer service for equipment education, and ongoing service is beyond. i never feel uncomfortable handing my clients over to Bert, and his staff once we have finished the project. i have never heard a single negative thing from my clients regarding their service, and interaction with First Priority.

Pe
Review №27

Best place ever.

Jo
Review №28

After shopping around a few local AV consultants, I decided on FPA primarily because of their excitement about my project, their professionalism, and expertise.They never missed a deadline, were regularly ahead of schedule, and always very professional in our dealings.They installed a fully-integrated system in my house for two bedrooms, and three audio zones, in addition to wiring my entire home taking future use into account. We have great, fast, consistent wifi throughout, all streaming services are wired and run flawlessly, and all of our picture and sound it excellent.I really cant recommend these guys enough, and have referred them to countless friends since my experience with them.

Ga
Review №29

Joel and the guys at First Priority Audio made the entire Sonos experience a breeze. I have a three story townhouse with unique acoustic challenges that they solved expertly. They transformed what was the equivalent of a missile silo into a vertical concert hall.

Wa
Review №30

I have had First Priority do several jobs for me over the past 20 years and they just completed another GREAT JOB pricing, timing & function Thanks Guys Highly Recommended.

Ca
Review №31

THESE PEOPLE ARE JUST FAN-TAS-TIC-I had a Sonos equipment installed by somebody else. (They got their $ and disappeared._ What disappointment and aggravation. just promises. No delivery)FIRST PRIORITY, on the other hand, is a First Class outfit. Prompt. Professional, Savvy, and all at Reasonable Prices. You cannot get any better. I HIGHLY RECOMMEND THEM

Wa
Review №32

First Priority provides excellent service I have used them for all my AV & Security needs. First Priority gives competitive pricing and price is only part of the process as they provide state of the art solutions.

Sa
Review №33

Always willing to help and fix all my stupidities. Joel has been a great envoy for the company. congratulations to you and to him

To
Review №34

Joel and team from First Priority were great to work with and its the first time ever I have sound through my entire house and a Universal Remote that is truly universal !! They spent a lot of time making everything right and making sure we understood how to run it all.

Bo
Review №35

Hi, we built our house in 2010 in Plantation Florida and Bert and his wife came very highly recommended and I will tell you something we never had a chance to call them ever any sort of complaints, what a wonderful job they did in our house and of course we have always referred them to lots of friends and family.

Je
Review №36

Very professional and passionate about what they do. Always a pleasure to have in my house, trustworthy and honest. Any small issues that may arise are quickly dealt with and resolved. They installed a SONOS system, hung several TVs, and provided internet in places where it was difficult to receive a good signal. Any messes are cleaned up by them before they leave. I highly recommend this company. Phone calls are always returned promptly as well.

An
Review №37

Joel and his staff installed my theatre system and audio throughout the house and patio...Its been a couple of years and still very happy with the work!!!

an
Review №38

Great personal service. Knowledgeable

Gu
Review №39

Excelent, they answer my questions and take the time

Vi
Review №40

Fantastic service!

Information
54 Photos
40 Comments
4.9 Rating
  • Address:3569 SW 10th St, Pompano Beach, FL 33069, United States
  • Site:https://firstpriorityaudio.com/
  • Phone:+1 954-650-3074
Categories
  • Home theater store
  • Audio visual consultant
  • Home automation company
  • Landscape lighting designer
  • Home audio store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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