Just purchased two outboards,Outstanding customer service and extremely knowledgeable about all aspects of their products.
I was in the market for an EU2200i and wanted the model without the Bluetooth and the CO Monitor. Since the freeze here in Texas they are few and far between. Joel had a few in stock and was was willing to ship the unit. He answered the phone personally when I called and was communicative via text as well. I only found out later that he is the owner. He sold and shipped the generator reasonably and quickly. His excellent reputation is well deserved and I would happily do business with Joel again. The bottom line: If you want the best generator; you buy a Honda. If you want the best service; you buy it from Joel at Great Outboard.
Amazing service, they really care about their Costumers, you will few as you are at your home, ask for Joe. He is the guy 😊
I live in Long Island, and after my power being out for a week from the last most recent storm, I searched the Northeast for a hard to find Honda EU7000IS inverter generator. Zero to be had. I called shops up and down the coast until I found Great Outboard. I checked them out, and the reviews were stellar. By some miracle he had the machine I wanted. Joel (owner) worked with me, gave me a great price, and handled all the shipping. I just received the unit in perfect condition. I was a teamster who loaded trucks, and know in what shape this could have arrived. Not even a scratch. I trusted Joel Santiago sight unseen from 1200 miles away with a very expensive purchase, and could not be happier. This guy is from the old school of doing business right. Check Great Outboard out for yourself.
Awesome is how I would describe my experience with Great Outboard!My past experiences with other mechanics have been pretty much expensive and terrible. After some research and asking around, someone recommend I talk to Joel at Great Outboard in Pompano. So I did… Couldn’t be happier with my results! He was very direct and honest in his approach to me. He explained everything to me and answered every question I had. The entire time I was consulted and kept informed on the progress of my repairs. Want to talk about honest? When I was handed the bill it was exactly what we had discussed with no surprises. WOW! Don’t see that very often. My boat runs awesome now! This guy is very passionate about what he does. I would rank him up there as a technical and mechanical genius.Joel,For that reason along with many others, you’re the only guy I want working on my boat for anything at all!Thanks for everything!Bruno Morra
Best place to bring your motor for any needs what so ever. Weather your having issues running, complete service, looking for a new Honda to be rigged on your boat, and all your generator needs. top of the line work never had any issues with the company and they are very direct 100% I will go back everyone knowing they will fix my problem the first time without throwing a bunch of parts and taking money out of my pocketBest outboard mechanics shop hands down I recommend going here first every time hands down! Joel is the guy to talk to!Thank you guys for all the help now I’m back on the water without a worry!!
What to say about Great outboard? exceptional service and attention to detail. Joel did a revision of our newly purchased intrepid and i couldnt be happier. Hes got a client for life.best marine services Ive found in south Florida.
Excellent service ! My boat runs better than ever !Update 2021- my uncle was in the market for a boat. I referred him to Great Outboard for inspection. We had the pleasure of working with the owner Joel again. The reason why I went to this shop the last was because of its reputation of being honest and fair. He is still living up to that reputation. His diagnoses helped my uncle negotiate the price and his repair quote was (and most importantly) accurate and fair. I wouldnt go anywhere else.
Go see Joel at Great Outboard for any outboard or generator needs. Extremely knowledgeable, considerate and thoughtful- he works tirelessly to support his customers. His prices are well below-market and his shop is a breeze to visit. Thank you Joel!
All Good Helped me find the generator I was looking for and shipped it out the same day. I will defiantly be back.
Joel was incredibly helpful, got the right generator at the perfect price!! Super easy, quick, and efficient service :)
One of the trusty types that doesnt try to see how much money he can get from you. He seems more interested in fixing your problems instead. What a novel idea. Thanks Joel
Able to find the generator I wanted from an independent shop that cares. Joel quickly educated me on generator use, efficient demonstration of starting, stopping and maintenance. I will shop here again.
Will recommend this business to my friend who is looking for a generator got my warranty service done extremely fast
I looked long and hard for a replacement motor for my boat... Living on the West Coast, nothing was within reach. Motors are like the Holly Grail and cost more than a new boat. So I found one via the internet from Great Outboard. The price was right, the motor was what I wanted and needed but, there were 2000+ miles in between... I took a chance and actually sent a check into the blind (and a hefty one too). I was a bit worried and tracked it all the way... As soon as the check was received and cleared, the motor was packed and shipped. I received it yesterday (IN ONLY 4 TRANSIT DAYS from the east coast to the west coast !!!!!!). HARD TO FIND THIS KIND OF SERVICE THESE DAYS !!!! Not only this is a trustworthy business but, they REALLY know what they say and do. I called and asked for advice over the phone and received it, I spoke with everyone in the shop and they all took their time and explained and answered every question I had... If I EVER need any parts or advice, this will be my first call. Highly recommended and THANK-YOU !!!!
Still looking for a generator? Great Outboard in Pompano is independently-owned and has a nice selection of Honda generators. Joel provides sales and service at the same or lower cost than the big guys. Buy local!
I bought a used Yamaha F250 from Great outboard and it was exactly what he said it was. It is very clean and has ran flawlessly now for ~30hrs. Very smooth transaction, couldn’t be more happy with the whole deal. Thanks again Great Outboard
Friendly and knowledgeable
Excellent and experienced owner. compassionate, and fair pricing with honest results. Mechanic seemed to know exactly what he was talking about and fixed my issue! I would highly recommend it, great experience.
Brought my boat to Joel to service my Yamaha F150s this guy is the best, he knows the motors from top to bottom. The place was clean, the work was fast and no hidden cost.You want great service for ur outboards without getting hosed with fake labor hours and great price on parts go see Joel at Great Outboards.Will definitely use his services again.
First, I would like to thank Freddy for helping to make a decision on which generator to buy. He was really professional, very informative, and really helpful. Great prices!
Its not that often you get the pleasure to deal with a company like Great Outboards! Intelligence,integrity, and pristine work are just a few of the qualities that sets Great Outboards apart from other dealerships. Im a customer for life, mainly because Great Outboards cares about my experience on the water.
I recently moved to the area and a friend pointed me to Great Outboard for service on my Yamaha’s. They are a great shop that knows their motors! Friendly service too, what else can you ask for?
I was having an issue with my outboards not running up to full power and I described it to them - and after some quick tests and checks they were able to diagnose it almost immediately, and I was back up and running the same day. Thanks again!
Joel was terrific!! Anyone who buys, or wants repairs for Honda products needs to go to Great Outboard. ..Been in So. FL. for 20 yrs. After research concluded honda generator most reliable. bought my 1st honda generator from somewhere else. 6 months later & never opened generator box, got a recall from honda..other dealer hung up on me when i wanted to repair/replace defect..Joel ordered part, called me and replaced defect...Terrific! Honest, reliable, competent, person running a business where the customer will always be satisfied..
Went to go buy a generator not knowing anything at all. Walked out a total expert thanks to the outstanding Customer service I received from Joel. He took the time and explained EVERYTHING to me and even accommodated my schedule to stay late . Very professional and charismatic. Deserves 10 stars.
I had a great experience at Great Outboard this last week! Joel took care of me like family. He repowered our familys 221 Mako with a new Honda motor. Not only did we get the best price in the state, We got an amazing warranty and service. The guys at Great Outboard showed me all the cool things about my motor. They really do treat you like family. I recommend this shop to everyone. They really take time to listen to what you need. I will be back for all my boats needs!!
Husband went by today and the service he received was outstanding. He had a Honda recall issue that was quickly resolved. Thank you.
One of the best service experiences we have had in a very long time. We have a Honda 225 outboard, and until recently there was one inconvenient authorized parts/dealer in eastern Broward County.Fortunately, I discovered Great Outboards had moved to Pompano Beach.The owner Joel and staff are stand-up guys, they carefully explained everything to me, the good, the bad, the things that we could run into and the possible costs associated.The communication was great, charges were very fair, service fast, and the boat was ready when they promised. Never had a 4 for 4 in the marine industry and I have been boating for 25 years.I’m dropping off our Honda generators tomorrow, as they are also an authorized Honda generator sales and service center.My understanding is they also service Yamaha, Mercury, and Evinrude and have been in business since 2009.
I just bought my husband a generator for his birthday. I had no clue what to get him, but Joel understood what he wanted and needed..needless to say my husband was thrilled! Thanks Great Outboards for helping me out!
Bought a generator from Joel and he was very patient in explaining how the equipment work. Fair price and good service.
Great customer service, will definitely come back.
It was an absolute pleasure doing business with Greatoutboard !!!! Definitely the best in the area !!! As a lifetime boater ..... youbtheae guys if you have an outboard !!!! Thanks again !!!
I bought a Honda eu7000 from Joel and received a great deal and even greater service. They really know their products !!! A great experience!!
This shop is so much better than the others in the area, no comparison!
Firstly I would like to thank JOEL for taking the time to advise about certain things I didnt know about my generator. This place Great outboard has the best prices and service in the area.
Great service and competitive prices.
Great customer service
Friendly, fast service