Excellent customer service 👏🏾. Works with the customer. Great work. Professional and friendly
Coming back most definitely
Buying Experience Only. Had a pleasant time with a salesman by the name of Cary Brown who was very up front and honest. He knew alot, but I couldnt tell if I knew more than him about the researched vehicle in question or not. Nevertheless, he was not forceful and very nice with good tips and a respectable professionalism. The paper work and wait-time were minimal. The only reason I am a bit edgy is that it happened too quickly and Im wondering if we didnt bargain enough. There were fees that came up later I hadnt planned on. Scott, the manager whom we did paperwork with, was very kind and willingly to answer questions, but Im not sure if he was divulging all he knew. So I almost feel taken advantage of, even though I dont know what about. They also almost forgot to take my cash and I have yet to receive any information regarding title or payment methods for finance. I did get a good deal though, I think.
Very friendly people. They go above & beyond to make sure youre happy
**BUYER BEWARE**I bought an 06 Truck from the Andy Mohr team and less than two weeks after buying it, it started misfiring. Called them and they said there was no recourse for them since i didnt have a warranty on it. I was never offered a warranty and cant purchase a warranty after the fact. Im looking at close to $400 in repair costs and I havent even made the first payment. These guys are scam artists. Go elsewhere and save yourself from the headache these pushy salesmen will put you through. I definitely wont be buying another vehicle from any Andy Mohr dealerships.
Terrible! Oil change, they didnt re install all the cover bolts covering bottom of motor. Flapping in breeze. I called and went back, they put 1 bolt in corner. They left off 4 FOUR! Bolts even after I called complained and returned. This is the SECOND TIME they left bolts off the cover. The first time I replaced them myself. I wont go back .
Love our new truck...just want we needed. Thank you David Wilson for helping us find what we needed. We had a totally great experience with Andy Mohr Ford and will be returning for our next new car...isnt that the highest praise I can give??? Thanks again! ~Moon StumppThe above was over a year ago...now, we returned to Andy Mohr Ford and requested to see David Wilson. Again we found what we needed, had an easy peasy experience, and are very happy with our new Escape. Next time we need a car, we will drop in to Andy Mohr and ask for David Wilson. Its still the highest praise we can give!!!! ~Moon Stumpp
Salesman and staff are taking more then a month to send me my title. unacceptable!