The employees go out of their way to make you feel welcome and to help find what youre looking for. I cant say enough good things about this Ace Hardware location. Would give 10 stars if possible.
So they have 20 different drywall compounds, but dont have a small 2x2 piece of drywall for a patch. They have multiple sizes and brands of things, almost to the point of being overwhelming. But something basic they dont carry...They need to eliminate some redundant things and carry some more basic items. They dont need to have a selection of larger big box stores, but if I need a single 2x4 they should carry a few....
Had exactly what I needed and more. Clean and organized. Very helpful staff.
Nice people but didnt have what I needed.
Matt did a great job for me during a visit for a wheelbarrow tire! He was patient with me and had excellent knowledge of the store and treated each customer with kindness and personality! Thanks again Matt!
I took a window frame to have glass replaced not long after covid started and I was told you were having trouble getting glass due to a nationwide glass shortage and they would get to it as soon as they were able to obtain some. I kept calling and stopping in no one would ever tell me when it was going to be ready. I just went again today after nobody called me back from a call earlier in the week and was told that my window frame for my door was purged. if you werent going to fix it like I was numerous times told it would be when glass was available, I should have been called to come pick it up. The only reason I took it there is because they said they can put the glass in this door frame as soon as they could get it in stock. This frame cannot be replaced! I will never shop at your store again . Its not like I wasnt checking on it I stopped in several times as well as called and was told they were waiting to get glass. Again if they were going to purge things at year end I should have been notified which I was not!
Amazing all they have in it. Service excellent
The site has to have a star rating to post soI give this store no stars at all its employees just dont have the knowledge in hardware needs
I had an incredible experience today at ACE Hardware. From the moment I walked into the store I was overwhelmed by how assisting each of the workers were. One of the sales associates, Rob went above and beyond to make sure that all my needs were met. Hardware Supplies can be bought anywhere, However, it is hard to find a place where the staff actually care enough to take as much time as needed to ensure your needs are met. My family was actually overwhelmed by our experience and we’ll be back anytime we are in need of hardware supplies. Thanks for an awesome job
Love this store there inventory is on point and the staff is second to none always asking how they can help Ill be a cust for life stop in give them a try on your next hunnydo project
I had the pleasure of dealing with a woman named Andy in the paint dept today. She was friendly, helpful, and just as sweet as could be. She made my experience a pleasant one. She’s a real asset to your company!
Great family feel hardware store. Very knowledgeable and helpful staff. More attentive then the big box stores.
For a relatively small store, compared to the Home Depots of the world, this place has a very nice selection of products. Their painting supplies are of surprising quality.0
Excellent service. No matter if you know a little about home improvement or you can do it all they treat you great. Always friendly and ready to answer any questions I might have.
All hardware stores should be like this location. Great service and selection. I only wish I lived closer so that I could frequent more often.
Ace Hardware is the best. They are always extremely helpful & pleasant & go the extra mile to assist their customers.
The team member making our keys was a little odd but so friendly. Unfortunately he screwed up one of the keys.
This place never has what i need or at least says they dont when you call. And only 1 guy seems to know how to run any equipment. If hes not there no one else is even willing to learn.
Great local hardware store, well stocked.
I always enjoy this store! People are very helpful.
Always have what I need in a pinch
Friendly and helpful staff.
Steve the asistant mgr, was a great help. Thank goodness for this location and the one in oakmont !
Great little hardware store .....
The staff has always been helpful. I would especially like to give a shout out to Chuck who helped me with my lawnmower issues. He was friendly, fast and provided affordable services (on several occasions). If you your lawn mower is acting up or you just want to make sure that it is in great shape for the season, go see Chuck!!
This is what service should be all around american. I give them 10 stars.
My go to uncrowded hardware store!
Very helpful, friendly and knowledgeable staff
Great staff. Always willing to help if needed
If its a strange item and no other hardware store has it, they have.
Great place. THEY go out of their way to help you been going there since I was 20,, changed management one time,,lam 68 now,, 48 years not bad THANKS
They are there to help you, plus they have reasonable prices.
The folks there were very helpful, they made sure I didnt get the wrong product and assisted me in locating what I needed
Great neighborhood hardware store. Very service oriented
ACE FIX-IT Has good prices and the guys are really helpful and they carry so.e hard to find items!
Amazing amount of stuff packed into a small space, but always seem to have what I need.
The girls that work there are personable and know the answers to everything. They know where everything is in the aisle. The guy that works there is pleasant and friendly. Never a bad experience. So far I have not yet walked out unable to get the item that I needed. I could give four stars just to let yall know that the prices are hit-and-miss. But for this kind of convenience and service and location I dont care about paying a little more for some things when almost all of it is perfectly reasonable in price.
Nice, helpful staff and the store is stocked far better than its size would indicate. Very good experience every time.
Great little local hardware store. The associates are very nice and helpful. Their inventory is pretty good for a small hardware store, and they provide a decent amount of special services like paint mixing, key cutting, etc. Their prices are a little bit higher then larger hardware stores but its worth paying a little more for the convenience.
First and foremost, I own a business and know how hard it is to find good employees. This establishment is full of them. Theyre always extra friendly, helpful and absolutely knowledgeable. My pizza shop and my house are both within a mile of this location so I frequent it often. They always go over the top to help me. Recently Ive been remodeling my house, Im the furthest thing from a handyman but with their help and knowledge, Ive been able to save a bunch of money just from their help alone. 5 stars easily.
Convenient but expensive...
Good for a small local store, but small selection of items compared to Lowes and Home Depot.
Friendly, helpful staff. Small hardware store with pretty much everything you need to fix something in your house. Limited selection, but great for those emergency repairs that pop up sometimes.
Top notch staff. Store size just right. Parking lot with plenty of spaces. My go to store for my wares that are hard. 👍
Nice neighborhood Ace. Small, but has all the essentials for home/garden hardware, tools, utility items.
Had everything I was looking for,great people @!
Parking is challenging sometimes, though they were always helpful when I needed something, quick. They were very familiar with any project I brought their way.
Great customer Service AAA++++××
This place is awesome! They greet you right when you walk in and can take you right to part/piece/item youre looking for which is a huge huge upgrade over the big box stores where you can spend an hour looking for someone to help. The only gripes I have are yes Ace is always more expensive but the customer service you receive is worth it in my opinion. The other issue is literally a small one. This is a smaller store with a smaller selection but if youre in a pinch for something they usually have what you need or at least something comparable. I definitely recommend!
Close to home and the employees are knowledgeable and helpful.
Never met a more friendlier staff!
Came in for work gloves - they had a nice variety of options in a wide range of sizes, and everyone was very friendly and helpful. Plus, they didnt hide the womens sizes in the cleaning section like Lowes and Home Depot seem to do. Thanks!
Great local hardware store. Service is always good. Very rarely do they not have what I am looking for
I went to get screen repair which they had according to website.. They had none. Start with Lowes.
The staff here are simply the best. You cant walk in this store and not receive directions or help. The staff is fairly knowledgeable and can help with most projects.
Best staff. Nice, always help you find what you need or make suggestions
Love how quick you can find stuff. Got a great buy on a craftsman lawnmover. Made in usa and got 10% off. The staff there are friendly and exceptionally helpful. Also dropped of the patio screen door to get a new screen put in due to a squirrel chewed a hole in the old one. Whats great is that they can put in an aluminum screen which was better than the original screen.
Strongly recommend! Bye-bye big box stores. After 20 years at big box, I am flabbergasted at the difference in experience. This place has selection and tons of help. Just like the old neighborhood hardware I worked at as a teen. Im avoiding big box from now on.
Quick, efficient curbside service! Thanks for the excellent service.
Nice clean friendly Ace Hardware Store
Good store. Has a lot of stuff for a small place. Nice staff.
Just moved to Greentree and needed lots of household repair items. An incredibly helpful, knowledgeable, and friendly staff. You now have a customer for life.
I have been going to this store for 10+ years. The staff is terrific and always find the exact part you need. Small town hardware store feel, prices close to the big box stores. Why go anywhere else.
I really love all Ace Hardware stores. The staff is knowledgeable and so helpful. And they have some awesome Christmas things. There is so much to look at even for a woman.
Had a problem with web order to pickup in store and staff were not helpful and didnt care. Will head to Rolliers Hardware next time. Prior visit was good but this time was surprised at the way they handled the issue.
I really like this store. It is great for quick stops but they have a wide variety of tools, hardware and home and garden needs
Very helpful. Reasonably priced.
Great, knowledgeable assistance, phenomenal variety for store size & quick item find makes slight higher item price worthwhile...aces!
Very knowledgeable people run this store. I recommend shopping at Greentree hardware.
Well organized and very friendly atmosphere.
Feels like my hometown hardware store.
Very helpful staff and a convenient location.
Usually have want you need. Handier than Lowes and sometimes I think cheaper.
Just moved to the neighborhood. Rob is awesome! I Wasnt sure of filter size or even if the darn shop Vac was working correctly. No prob, says bring it in hell check check it! 5 min in and out with just my filters!! 100% trust with Rob.... Everyone in this store was exceptionally NICE and helpful!! Will be back!! Than you!👍
I love all the help. Anything you need
The staff are always helpful and provide excellent service!
Nice little hardware store.
Perfect neighborhood hardware store, they dont have everything, but all the necessities. They also have Dots Pretzels which is a major win!
Helpful nice people
I dont love having to spend so much money here, but the workers are always nice and they have almost anything youd need in a pinch.I just wish they didnt see me so much.
Great place reasonable prices
I always go there they always a great help
Always incredibly helpful, help me find what is needed, and if they dont have it, they offer to order it
These folks are life savers! Everyone is incredibly helpful..ready to help...willing to help! William is my new hero!!!! NO LEAKS!!
Helpful staff set this place apart from the bigger home improvement stores. Selection is good, but limited.
Great place to get stuff and the Staff is very helpful and can help you find what you are looking for
Great and helpful
Great experience and great staff always love going here
Always nice people
Great employees..
The most helpful hardware store around! The customer service here is top notch!
They have a great selection of hardware items!
Awesome staff always willing to help. And they usually have what youre looking for.. And more.
Always ask me if I need any help. Easy to work with. Free popcorn.
As great as the commercials say it is. Everyone is so friendly and helpful. Never had a bad experience here.
Always friendly service and all the products I need for work, maintenance and repairs at home!
I have always liked shopping at this store but Im a little bothered that one of their employee felt it was okay to wear his face mask below his chin.
Had everything i was looking for !! & was in a great location.
Very helpful. The service you dont get it at Home Depot or Lowes