Called and was told to email them a list of improvements needed. I did that, providing detailed pictures of the areas of the home to be improved. I called, Sears denied receiving it. I forwarded to them the email showing they had received it, the first time. They apologized, said they would send me an estimate the next day.... Never happened. This was a week ago. Still waiting. No follow up from Sears.

Working with Sears Handyman Solutions was wonderful. I dont usually write reviews, but this one was worth sharing. The owners name is Greg and he works with his son Brad. Brad does some of the handyman services himself on site. We had a terrible leak in the ceiling that was coming from somewhere in the bathroom upstairs. We had three different plumbers come in to look at it that said they fixed the problem... only to find out a week later the leak was not fixed. Finally, I called Sears Handyman Services and they came out. Brad and his other guy Skip came, placed covers their shoes as not to dirty our carpets and assessed the situation. After a few trips, drywall, and paint they fixed the problem. They sealed our bathroom floor, put up a special waterproof siding, re-caulked the bathroom fixtures, replaced the pipe with a hole in it, and they were very careful to explain to me and show me what they were doing so that I knew I was not getting over charged. The textured paint on the ceiling was matched (very impressive as it was art-deco work), and they even sealed some small holes at no charge. SINCE THEN, we have had no problems and we hired them back for: electrical outlet replacements, new rear door and sealant for cold weather, new locks, other plumbing, and other odd jobs. They are reasonably priced and do great work. Their staff is great, respectful, and very customer service oriented. I recommend them to anyone that needs repairs. In fact, I have recommended them and they did nice work for them too. VERY satisfied. -Ethan

Very knowledgeable