Hi just had the greatest service at Starbucks. The baristas name was Aaron, and I appreciate the extra care that was put in to my breakfast sandwich and my espresso. Thank you Aaron you are fantastic.

Really getting tired of this Starbucks. They have been progressively getting worse. This drink, a tall white chocolate mocha, was given to me minus the espresso. I have milk at home if I just wanted warm milk. They have messed up so many times. This is the closest to my house but I think I have given them enough chances. Would not recommend this location.

Staff is always super friendly & my drinks are always wonderful! The few times I’ve had an issue with my order they’ve fixed it quickly. Thank guys!!

This is one of the best Starbucks I have been to. They are always very nice, and super quick. Even if there is a long line they get you through there quickly. All of their Baristas are always polite. There are two that I see often, I believe her name is Trinity and another with dark brown hair they are both super nice and always smiling. Even though thats something small, it can really start your day off on a positive note!!I would 100% recommend this specific location.

If I could give 0 stars I would. The service was terrible. I preordered my drink around 11:30 so I didn’t have to wait in the long line. First, they locked the doors so I couldn’t come in. I finally was let in and they give me attitude and tell me to turn around. I did not due to the fact that I preordered and the lack of respect they gave to the customers. We understand you are busy but next time don’t take it out on the customers. Learn to be professional.

A busy location, because they always make the best drinks and offer the best service!

Always busy but thats because they make the best drinks here ☺️

This place lives upto the name of Starbucks, folks are polite and inviting. Cafe Mocha could have been better, it was good but not good as other places.

Service, drinks (mango, dragon fruit refresher), quality and did I mention how good the drink and chocolate croissant was.

Love the refreshers! The bacon gouda sandwich is good too. I always ask for no ice so theres more drink. Its shaken so its already cold. :) your Welcome

Stopped today and ordered a venti shaken espresso, and a venti vanilla sweet cream cold brew. Get to the window to pay and was handed a grande shaken espresso, and when i told the girl it was a venti she blatantly called me a liar, and proceeded to argue with me. Will not return to this location, will use 5 bean for now on.

Quick drive thru, kind employees, and they have oatmilk when so many other locations dont!

It is a great place to go. In all honesty they do normally have great service. It is no fault of their own that the crowd has been fairly busy here simply because of the pandemic. They do their best to meet the customer demands but are always so busy and so behind. Their employees are great and always have been very nice when I stop in. After a bit of a wait during the rush hours, you will get your order, and I have never gotten an incorrect order from them yet.

Allison is such an awesome person. She is so nice and I had a bad experience at another location where the beverages were not Starbucks quality and she was very helpful.Allison if you read this you are amazing 🤩

For the last month, my boyfriend would go here about twice a week, asking for a chicken sausage biscuit. Every single time he went, it was on the menu and they either told him that they didn’t have it or that there is a shortage. He actually told me to write this review because he believes that they should cross it off on the sign that displays the entire menu. I mean, come on, Starbucks- get it together. This is bad management. If you don’t have something for that long, take it off the damn sign!Another thing, I get a Frappuccino every Starbucks visit and this specific visit resulted in a very watery tasting, poorly made drink. Sadly, we ordered two of the same drink, and they were both thrown in the trash. What a disappointment, Starbucks.

Always a pleasure to visit this location. Service great. Drinks great. Line moves nice and easy

Coffee was weak and nasty. That Starbucks was not at all

Always friendly service & my mocha frappuccino is perfect almost 100% of the time!

Service here is always great. The Carmel Brûlée Latte are my favorite at this spot. My only disappointment was they ran out of red cups

Fastest drive thru ever. Baristas are always friendly and smiling.

I love the workers as they are always polite but.. my drink order is always wrong. It’s typical that I’m surprised if it’s right. I always order an iced coffee, with caramel syrup, and light cream and every time, I get iced coffee that is basically white from all the cream and no caramel. It’s disappointing that I pay for a drink that I don’t even like but continue to go back in hopes they get it right. I have started going to the new location just a mile down the road because of this reason. This post has no intention of being rude, just want to bring awareness to the management and workers to please pay attention to the order that’s on the cup.

Out of everything! Horrible they never have anything I want.

I was really disappointed in the service. I ordered a tea and a package of mixed nuts, and didn’t receive the nuts. When I asked about it, instead of correcting the mistake, the barista said I’d have to go back around the line and start another transaction. I normally hate leaving negative reviews, but I was made to feel like an inconvenience over something that could be easily remedied. Probably won’t return to this location.

Friendly people, good food & drinks, very clean.

Great place.

Good coffee, fast drive through.

Great coffee. Reliable brand. Always friendly staff. Will always make your drink right.

Great coffee, great people, and even great views.

The drive- thru experience was excellent today.Thank you for working in a timely manner.

If youre more of a fan of WAITING for your coffee than drinking it, this is your place!! Got to wait A HALF HOUR for 2 iced coffees! BLACK ICED COFFEE! I appreciate they grew the beans here at this location and allowed them to mature before roasting them. 10/10 on the wait!

There drinks are so good

Order in the app, pickup in the store! No lines, just pure fast go-go juice on the fly! Pumpkin cold foam nitro is 👌

This Location is one of the best locations in my area which stays open pass 6pm.The service is outstanding, fast as lighting, drinks are always made correct and most of all they are keeping the staff and customers by practicing social distancing.

Quick friendly service.

I know the coffee is pricey, but the people are so nice and the coffee drinks are so great.

Very pleasant experience. I am a big fan.

Great service. Friendly drive-thru associate. Definitely appreciating all that they do.

Stopped there early on 11/1. They were out of a particular drink but suggested another one I might enjoy and didnt charge me the difference in cost. The early morning staff are always friendly and this is why I stop at this location. Also, the drink she made me didnt disappoint.

Curious how the mobile app communicates that the order is done. Does it go based off the elapsed time or does an associate have to say its complete? App said it was done when it wasnt even made yet and had to wait longer.

Quick friendly service. Great flat vanilla latte.

Everything was fresh and delicious

Always fast and good... except one time my wife and I were in line a very long time. We got a free drink out of it at least.

Great coffee! Open later then the other ones so it has my business!!

Feel like my order is made great sometimes

Always correct on my order. Very busy and wait in drive thru looks long. I use mobile and pick up inside.

Unsure if theyre open. Drive through blocked by cones, big sign that says inside is open, but door is blocked with a sign that says drive through only. Employees sitting inside but no answer on the phone

Fast and friendly service! I always order ahead using the app and it is ready and prepared right when I get there!

Good service

Thos would be the 2nd time Ive made an attempt to order and or drive to this location and google says open and mobile app but they r closed waste of time. You should be aware of putting closed on all sites. Thanks again for another morning showing up and your closed. Also I was told lasttime I was in there not to mobile order anymore because its inconvenient for them . How rude Ive been going to this location for 2 yrs and this is how I was spoken to. You clearly had 8 workers and nobody could hand drinks out the door? Come on that lazy Ive worked in plenty restaurants and Id 100 percent take on mobile orders. Ya all need to step it up before you lose your business . This comes from a loyal customer not anymore though.

Line in drive thru moves fast.

The staff is friendly. However, the service is slow, the line is always super long (probably due to the location) and they ALWAYS get my drink order wrong. They are quick to fix when they mess up, but its frustrating to have to go back.

Drinks were good

Of course the best coffee shop best service

Fast service and friendly batista at this location

Always yummy. Love the free perks and super nice staff. Great customer service everytime! Nice to have food options!

VERY busy Sunday morning (09/29) but the entire team worked together like a well trained group, everyone was friendly, polite & very efficient... andMatt really ROCKED his station. Highly recommend this store!

I mean if you really dig Starbucks, it’s cool. I came here for all the hype. People really gas this place up. I’m not sure why though. I really wasn’t impressed at all with the coffee and with the cost, I’d rather go to Speedway or something. Now their cookies are pretty amazing but again, the cost is just to high for the little you get. Like most locations, it’s tight, cramped and I don’t see how you can get any work done with everyone inside being bumper to bumper. I probably won’t ever go to another one. I bought the seasonal white hot chocolate coffee whatever. Was just okay. Y’all have fun with this place. I’ll pass.

Don’t stop here unless you have 30 minutes to wait in line. It doesn’t matter how many people are in line, it will take 30 minutes.

Great customer service at the window which is the only reason I gave 5 stars. Prices are too high.

I love this place! Everyone is so sweet and the managers are always out on the floor doing the most for their customers! I come here every day and won’t stop anytime soon!:)

Coffee drink was good. Only problem was I got one with coconut milk instead of dairy milk and the sugar free flavorings because I am lactose intolerant and get dangerous blood sugar drops (hypoglycemic). The kid mixing it used the clearly marked dairy blender, which could have easily caused me problems later on. Had I not been in a rush as it was Id have had him remake it rather than risk it, but I had an exam that I couldnt be late for.If you have a dairy issue like me, Id suggest watching closely if its a blended drink.

Wasnt happy with the service.

Slowest drive thru in the history of ever, not sure if theyre perpetually short staffed or what the real story is. Hopefully the new Starbucks down the street will be better and/or alleviate the line due to split patronage.

The coffee makers were very friendly as they made the coffee orders for the people while I was there and worked faster than any other Starbucks Ive been to. People were ordering 3 and 4 orders at a time and they kept up with the orders..wow! Oh! They said to try the roasted mocha and I did and its my new coffee for the holidays..thanks starbucks😎

Thank for staying open late. Needed that caffeine at 9:30pm for a couple more hours of driving to get home. Friendly personnel. Much appreciated.

Love it but the prices are crazy. Its a special treat to go there.

I absolutely ❤️❤️ ❤️ this location.... the staff is super friendly & theres always a happy & positive vibe throughout the store! 🥰🥰🥰

Its the best, great service, and just Great.

Always great service.

Really nice people

This Starbucks is always really great, quick and easy to order with. I love the drive-thru and the inside is nice and cozy like a coffee shop should be. They do get pretty busy at times, Im sure since the drive-thru is such a hit, so dont be in TOO much of a hurry for your coffee.

Good coffee if you do it right. I suggest green tea frapochino with soy milk and mocha

It good but for the price, I stopped for some tea a hour before closing and he told me they were not going to make any today due to closing in an hour. Sorry that bad business. So now I go to some other place that told me they always have tea.

Good coffee! Well not every starbucks serve good coffee! Place is clean! Barista was engaging! Easy to access from i70

I go here for the speedy service, not to mention peoples great attitude

Overall Starbucks cant seem to nail down how to pour an iced americano. 1st- ice & flavoring. 2nd- pour the espresso over the ice. Then cream & water. Thats it! I go to any place in town and they start with the water first which kills any hope of tasting coffee in the drink. Flattening out the flavor. Id prefer to go to cup o joe but theres no locations on this side of town. The americano is consistant every time there.

The coffee was delicious, but the way the parking lot setup was terrible. Customers parked wherever they pleased making it difficult to maneuver out. I will go out of my way to find another Starbucks or coffee shop

Super friendly staff and clean. They always seem to have regulars hanging out there. It has to be a great atmosphere. Love that itsclose to my house.

Great pick up and go service!

I work across the street from this location and I use the app to order every time. You guys never get my order right and my cup is never completely full its only 3 fourths of the way full. Most of the time when I order online my pick up is ready when I get there and the other problem about 40% of the time Im waiting. For this being a coffee shop in one of the top coffee shops, you guys need to step it up! This is rediculous!!!!

Dont ever do a mobile order to this location unless you have 20mins to kill. Ive done 3 mobile orders for this location with today being the last time I ever go to this location. All three of my orders took 15-20mins longer than the 7-9min expected completion time with today taking 30minutes. The staff didnt bother to tell me that they were out of my food item which was the reason behind the delay until after I requested a refund. I understand a delay due to an unexpected rush but today was absolutely ridiculous.

2nd day in a row I place an order inside and wait....5 mins and realize the barista forgot. Several customers served in meantime. I thought they were brewing me a fresh cup. Not! When i said something about experience server said Im sorry...you poor thing (how condescending) like somehow this is about me! Done with SB for a while!Ha just realized I got a size smaller than I paid for! Whats with this place?

Delish as always 7shot expresso.. delightful

Delicious, refreshing summer drink. White Tea Guava Lemonade

Pleasant

Had a meeting here over the weekend and enjoyed the atmosphere. Great drinks and food options. Clean environment, restrooms, and overall a 10/10.

Super clean cafe. My latte was perfect!

The coffee was fine, but this is the SLOWEST Starbucks I ever visited. 20 minutes to drive through to get 2 coffees.

I rated this Starbucks establishment 1 star because I had to wait 15 minutes in a line for my pink drink and a venti black shaken sweet tea . And it was taking so long that I figured I’d go to a different Starbucks, BUT ! The line for the drive through only fits one car in a single file line . Therefore I couldn’t leave even if I wanted to . I’m sure they make plenty of people late for work . And I just got the window and they told me the ran out of my strawberry stuff for my drink . So I’m not coming back .

I ordered a pink drink.. Not a refresher

I mainly used my mobile app to order mostly in the morning generally when I get there is dont have to wait order is either ready or coming up. Which is great because its normally around 7am which is normally busy. Today I received a coupon to use for my birthday and figure as usual I would use my mobile app to place my order. It stated it would be ready in about 4-9 mins. I walked in know one every acknowledge that I was standing there waiting on an order after 2 to 3 people place their orders not Mobile orders I still stood there no one ever said anything I had to walk back up to the counter and let them know that I had a mobile order in order for me to get my order no one ever said sorry or apologized for letting me just stand there while waiting on a order that have been ready since Ive probably walk in the door. To make matters worse it was just a bottle of water and banana bread nothing that seriously had to be made.

This is my favorite Starbucks location. The staff are always friendly. My orders have always been correct

Friendly staff and great coffee, handcrafted beverages and clean store!

If I could give zero stars, I would. I ordered a white chocolate hot chocolate with skim milk and whipped cream and got a coffee instead. Did I tell them I was allergic to caffeine?? Yes, I did! I discovered it was coffee by taking a drink. Hubby took it back and told them about the life-altering mistake. Guess what??! The chick took it back and didnt even say sorry. Made me another one...like I would ever drink anything from there again! Make sure you check every cup folks, coz theyre trying to kill people, I think.

Mmmm peppermint hot cocoa to #Ignitethespirit

My favorite coffee. I get 3 different drinks here. 1. Bold coffee 2. Shaken Passion Tea Lemonade 3. Americano

Great coffee and small bites offered. Love the coffee made via the clover. Sometimes the staff is a bit rude and ignores you when your standing at the register ready to pay. I have also been forgotten about twice when my food was done warming in the oven. The atmosphere of the sitting area is chilly and uncomfortable.

They always get my order right despite how complicated they can be. One barista even helped me figure out how to order my favorite drink lighter!The location is fantastic as its on the corner of 204 and 256, which puts it in a great spot for those coming off the highway or about to get on it.

If youre coming here first thing in the morning, dont forget your shank.They will cut you off, they will illegally park, they will race you inside, and it will be intense. Battleroyal for coffee anyone? See you there at 7:30am 🙄

My treat is always perfect!