Hard to find a person to stick with at EWC, but I did finally here! Front desk staff could be friendlier though this last time I went. Overall a decent location to go to. I switch to this one from the Gahanna location. The aftercare for waxing is pretty affordable for how long these products last you.

I decided to do the wax passes because I thought they would be more convenient to me. Until I gotten a wax I really didn’t like, due to the roughness of the waxing so I decided to go to a different location. Which is in Gahanna I got a wax I was satisfied but I’ve seen my card has been charge twice. Mind you I didn’t mind the first 141 Charge… on my card because i had issues with my bank account. But another charge. I wasn’t having it because you guys are charging and not giving receipts after. I called about the issue and your employees are liars and not the truth. I’ve called up to both locations and recently my card was charged again after I TOLD THEM TO REMOVE ME OFF THE SYSTEM IMMEDIATELY SO I DO NOT RECOMMEND ANYONE COMING TO THIS COMPANY THEY ARE USING YOUR CREDIT CARD INFORMATION WITHOUT YOUR PERMISSION NO RECEIPTS ARE BEING SENT ITS A SCAM IF YOU WOULD LIKE TO DO THAT USE CASH ONLY I WOULDNT PUT ANY MORE MONEY TO THIS PLACE AND THEY DO NOT WAX YOU PROPERLY THEY JUST WANT YOU OUT OF THEY CHAIR…

I’ve been coming to this location for about a year now. The employees are usually nice but the quality of the wax is terrible depending on who you go too. I’ve had two of my wax specialist quit so it’s a slim chance you want get the same person and last but not least, they never answer the phone. I’ve showed them on different occasions how many times I’ve contacted the company and not even the manager has an answer for it. I’d recommend going somewhere else

I always have an amazing experience going to this location. Ciara is very nice and a wonderful person. My eyebrows look amazing and I honestly don’t think they have ever looked this good. Great work!

I’ve been visiting this location for about 2 years now. I usually have no problems. On one occasion I scheduled an appointment with Michele and when I arrived I was informed that I was booked with someone else. Some how the app selected any specialist even though my confirmation had Michele’s name. So I had to wait 30 minutes for Michele to be able to see me (no big deal, things happen). Last week I scheduled an appointment with Michele for today (August 9, 2021) at 10:45 am. I was contacted 40 minutes before said appointment and informed that the time slot actually wasn’t available and asked if I could come at 11:30 am instead. I told them that I have a test at 12:20 pm and didn’t know if I could make it. I was then told the she’s booked for the day so I accepted the 11:30 am slot. I drive all the way there (from gahanna) only to not be seen because she was behind (again I know things happen and usually I’m understanding) the problem is I was already bumped to a later slot that wasn’t even really available to me because I arrive and someone is being seen at 11:30. I couldn’t wait because I’m a nursing student and had to take a midterm. I was then told to contact them after my test and I would be squeezed in for a later appointment. When I called I was just told “she’s completely booked.” I have an trip to Tulum that leaves Wednesday and Im basically SOL. So yeah, while I absolutely love Michele (she’s amazing and always makes sure my service and time with her is the best) I’m disappointed in how my time was disregarded today.

I am very upset with this company. I was decided to try the wax passes and at first it seemed like a nice idea. But unfortunately I was not explained in detail the process of the monthly fee. I was explained the fee of $50 and now I have a $115 missing from my account. When I called to cancel the manager Amy was rude and unhelpful. What makes matters worse she begins to explain how after 30 day I couldn’t cancel the wax pass WHICH I WAS NEVER TOLD!!! I feel swindled and lied to. I understand due to COVID it’s hard times but that’s not fair to cheat money out your customers.

I visited Europian Wax Center in Pickerington, and was waxed by Nautica. From the moment I walked in, the customer service was phenomenal. The front desk receptionist was very pleasant and professional. My services were completed in a timely manner, and Nautica made me feel very relaxed and comfortable. She discussed how she loved waxing and would be at the Easton location. Well I’ll definitely be following her, she made me feel comfortable while in an uncomfortable position. Lol

I get my Brazilians here. I always book with LEXI! She is awesome! based on other reviews though anyone you book with here you are in GOOD HANDS! the girl that works the front desk is such a sweetheart too. I have mad social anxiety but coming here they make you so comfortable! They use hard wax instead of strips- let me tell you.. whatever body part you’re getting waxed will THANK YOU for choosing this! If this is your first time being waxed- it’s going to hurt a bit but after that first time it’s a breeze!

Michele is great with eyebrows. When I leave EW I feel amazing!

Receptionist was not friendly. Had to repeat my name four times? The Wax Specialist, Rainy was very friendly and professional. Excellent work!! :-)

It was my first time using this facility and I will be back! I had never had a Brazilian before so I wanted someone that would make me comfortable and had reviews to support that. So thats why I chose Shawna M and Im so glad that I did. She was very patient and encouraging from start to finish! Highly recommend!

Wonderful experiences here!! Everything is perfect down to the price !

Paris was great. Friendly, professional. Very pleased and will be back.

I was so nervous getting a bikini wax I had never gotten any kind of waxing done before. But Shawna was really wonderful and very calming and explained everything to me before she did it. I thought it would hurt but it actually wasn’t to bad maybe 2 seconds of a small stink like sensation but after that I couldn’t feel anything so simple and easy.

It was my first visit here and first time getting a Brazilian. I was scared and nervous. Elizabeth was absolutely AMAZING. She did a wonderful job by making it as quick and painless as possible. She was also very knowledgeable. Highly recommend!!

Highly recommend them! Maria was awesome for my Brazilian wax and underarms. She made me feel very comfortable. 1st time coming and I plan on returning!!!

Very clean. Kylie is super professional and friendly. I always look forward to my appointment!

Honestly pretty disappointed with my appointment today. The reason I am giving 3 stars not lower is because EWC is clean and my esthetician was super sweet and personable. However, she did miss like 4 decent sized spots when doing my Brazilian.The first 3 areas were patches on top - I am sure she covered them, but maybe the wax didn’t grip? That’s just me trying to give her the benefit of the doubt. I wish she would’ve been more thorough and gone over again.The fourth area was lower, but she didn’t even get near it with wax. If she couldn’t get to that area, or I was in the wrong position, she should’ve directed me to move. I know she probably didn’t want to get all up in my business, but I’m paying for a Brazilian wax! I feel like the esthetician’s do this all the time, and would know? Ugh, idk.Anyways, I gave her a $20 tip because I liked her, and then when I got home it kind of felt like a slap in the face that I had to clean it up so much.... I guess I learned my lesson - you have to examine every inch before you leave.

Overall my experience was okay. I was going in for my very first wax ever and a Brazilian at that matter! The receptionist and the girl I talked to on the phone were all great! So friendly and helpful. Well I had originally made my appointment with a girl named Elizabeth, this was like 3 weeks out I scheduled. I requested her because she has awesome reviews on Brazilians! So I got there & a girl takes me back. I forgot what her name was but it wasn’t who I had requested. I get in the room & this girl like doesn’t even introduce herself or anything. It’s my VERY FIRST wax so ya I was nervous. I was about to have my legs spread in front of your face so it would’ve been nice to at least know your name! I tried to make small talk & told her it was my very first one & she barely said 2 words to me. She just wanted to get done I could tell. I was SO uncomfortable. I awkwardly get on the table. And she started wiping my lady bits with a cloth and some powder I think, next thing I know a big VERY warm glob of wax is on my leg (bikini line) it was almost too warm. But she didn’t even tell me what she was doing or if I was ready. If I hadn’t asked questions or TRIED to make small talk I feel like it would’ve been awkwardly quiet. Word of advice for if you’re doing waxes especially on girls lady bits, at least introduce yourself and be somewhat talkative and encouraging. She didn’t even ask me if the temperature was too hot. NOTHING. So I had no clue she was even starting. Overall she did a good job and was nice. But for my first experience I was very uncomfortable and felt rushed. If I go back I want who I requested!! That’s why I made my apt. 3 weeks out!

I was scared to death to be waxed! I never had it done and didnt know what to expect. MacKenzie (sp?) was wonderful and put me at ease. It wasnt nearly as bad as I thought it would be. I have every intention of throwing my razors away!

This was my first time getting a Brazilian waxing done and I must say it was great! Thumbs up to Gabbie!! She was so sweet and friendly and I felt very comfortable during my waxing! I will definitely continue to use Gabbie for all my future waxing services! I recommend her 100%

Mariah is absolutely amazing! I highly recommend going to her!

Michelle is the best waxer hands down! Book with her and you wont be disappointed!

The wax service was great as always. I like this location and professionals. But my last visit was a little nervous. As I see Im not only person who was upset by details of booking. On Nov 29 2020 I originally scheduled my booking with Elizabeth on website for 5.30pm. Then I received a call from EWC about my reservation and confirmed the appointment. After that they called me again and offered me to come earlier, I agreed, no problem at all. The time of my appointment I was lead to a room by a girl who I thought was just showing me to where I would be waxed, but no. She said that they put me in her schedule. I went back to reception. I asked about that misunderstanding and the receptionist said that I booked an appointment with another specialist. Oh, really guys?? Its not my first visit. I was extremely uncomfortable and nervous.I said that it is impossible, because by system I need firstly choose a specialist, then choose a time, so why I choose 5.30 pm of this day, because any another day and time were not available till middle of December, Elizabeth was totally booked. After that the receptionist told me that they have a problem with booking system, and she will ask Elizabeth if she can take me. She said that her client didnt show up for 4.30 and she can take me. Service was great as always, the specialist said sorry about that booking mistake couple time, she is a great person and professional. But I was totally disappointed with a receptionist girl, she never said sorry for that, she just presented with a fact about the system mistake and thats all, no one sorry, I felt very disrespectful like it was my fault. Then I was waiting for a receipt. I paid cash plus tips. Receptionist gave me a non-correctly printed receip,there was no visible payment amount, because it was totally shifted to the right. I asked what a piece of paper she gave me, she answered that it is a normal receipt (again no sorry for that)...Really? Check your vision babe.. I was really angry, I just told her that this is a worst customer service on front desk I ever had. I liked a stuff who worked here before, with customer focus. I had no such problems with booking in this location before. She told me that she can send it by email. I was totally disappointed with that receptionist.Moral. 1) If your new booking system has a fault and it brings inconvenience to the client you HAVE to say sorry for that, it is primarily  ethics. But her actions looked like a favor, like it was my mistake. 2) If you give to client a half-printed receipt, where I can see just 1/2  of first number is amount, you need to say sorry for that before giving to me. But she didnt feel guilty even after I told her about that receipt, no sorry like thats normal. The best service is No service?!

Convenient! You could probably call and get a same day appointment. I purchased a Brazilian Wax package and it was what it was. The package forced me to be consistent w/ my “self care” so yea no complaints. However, now I know better and I pay a young black Entrepreneur who does sugaring and she’s very thorough with my Brazilians. Like she don’t mind getting rid of them lil grays ☺️that others have failed to🤷🏽‍♀️Anywho this location is clean and tidy and the male receptionist, whom I believe is also the manager, is always very polite. The Franchise prices are $$$$$ bc like I said my new lady charges less and is more thorough. But for the sake of convenience whataya do?!

I’ve been going here for years and I couldn’t imagine going anywhere else! Elizabeth is professional and always makes me feel comfortable. The front desk employees are always polite and nice! They are also very good with making sure they are on time for your appointment.

Overall I really enjoyed my visit. The only thing I was a little upset about was details about my booking. I originally scheduled with Elizabeth, and due to a mistake in my work schedule, I had to reschedule. I chose Elizabeth because of all of the reviews I had read, and this was my first Brazilian was, so I really wanted someone to make me feel comfortable. When I called to reschedule the receptionist was very nice and got me in on a day I was off. I told him I wanted Elizabeth or shawna (those are the two I had read a ton of reviews on.) The day of my appointment I was lead to a room by a girl who I thought was just showing me to where I would be waxed. She turned out to be the one to do my waxing which was fine, but she never introduced herself to me, I had to ask her name, and it wasn’t shawna or Elizabeth. I told her it was my first wax, and she didn’t walk me through the process at all, and she hardly talked to me throughout my whole wax. I was extremely uncomfortable and nervous. The wax itself turned out to look great, but I just wish she had been a little more outgoing and keep my mind distracted by talking to me, or even walking me through everything.

I just got my first wax there and honestly I would recommend this place to everyone. For such a painful and awkward experience they made it super easy and there was no awkwardness at all and I loved my waxer

Shawna did a great job on my eyebrows when I went. This was the first time that I have visited this facility, and I was definitely pleased. My eyebrows turned out amazing! I already scheduled my next appointment with them.

I’ve been going to Elizabeth for two years now. She does a very thorough job. The environment is always cleanly. Overall, it’s a wonderful experience each and every time!

Elizabeth truly is the best when it comes to Brazilian waxing! Her style of waxing gets you in and out. Plus, she gets over the painful sections first so it gets easier towards the end. Shes really good at making small talk so you wont feel awkward having your legs open for 15 minutes lol If you go to this location, request Elizabeth because you wont be disappointed.

Staff was very friendly and made me really comfortable as a first time customer. Loved this place

My visit today has been amazing as usual. They are very professional and makes you feel comfortable during the time you are with them.

I went and had my first ever ummm waxing and was pleasantly surprised. Maya P was very professional and kept the conversation comfortable. This is something I recommend for everyone. Going in you may feel uncomfortable but I promise you will come out feeling refreshed.

😁

First Brazilian was ever. Horrible. They slowly removed each strip. The lady even mentioned and laughed that she might not even know how to wax anymore after being off from covid. Finished wax and she didn’t leave room for me to get dressed or inspect myself. Was talked into getting a package of 9 and serum. Went home. Hair everywhere. Called in and they asked me to come back in for a touch up. I shouldn’t need a touch up the same day or have to return. Disrespectful for my time and money. Returned my package but still charged me for theBrazilian ( half priced since it was my first time) and serum though I wanted to return it ( I don’t trust their opinion on anything related to waxing). Told me to call cooperate. Which I will. I will never ever recommend this place. I should have gone to waxxpot As someone else suggested.

Ive been going to this location for a little over 3 years and getting waxed by Elizabeth almost the entire time. The staff at this location is well-trained, professional, and accommodating. I can really only speak for Elizabeth when it comes to waxing experience, but she definitely does what she can to make a not-so-pleasant ordeal as painless as possible. When COVID-19 forced them to shut down for several months I was worried about my packages, but was thrilled to find out EWC extended them. I would also recommend their products to reduce ingrown hairs and slow hair growth. I notice a difference in hair growth between waxes from when I first started to now.

Very welcoming staff, clean facility. Regular/ comparable pricing for services. Definitely recommend first time Brazilian waxes here. They make you feel so comfortable.

Had to edit my review: Well I usually love this place. Today however Im pretty upset. I dont celebrate th holidays, so I did not think it was odd that my appointment was on Thanksgiving. Showed up on time, and the doors are locked. No signage saying they are closed for Thanksgiving. No indication on their site. No one called to tell me even though I booked this reservation months ago. I am leaving the country tomorrow. Really unhappy.

Your first visit is complementary which is always a plus. On my first visit I got my eyebrows and lip waxed. My eyebrows look great and it was less painful than any other wax Ive had before. I also love the gel product that they use to fill my brows in with. The gel looks way more natural than the powder or pencil.Now, my lip wax on the other hand not so much. I dont know if my hair was just stubborn or if the wax just wasnt tough enough. It didnt get all my hair and it still was painful. A little less painful than other wax but painful none the less. I most likely will never get my lip waxed again; its just not worth the pain.The young lady that did my wax was very nice and seemed very friendly. And so was the gentleman that checked me in. So the service I received was great.

First time waxing my bikini area and did not like at home sugar wax so made an appointment online last night for here and it was great not to painful price is good for service too

This was my first visit and they did an amazing job!!! The two girls that were up front Tara and Tawny helped me prior to getting my Brazilian wax. They explained to me some great information and were very polite. Caitlin is the girl who waxed me, and she did great! She made me feel comfortable and the nerves I had prior to visiting completely vanished! I will be a returning customer!

I cant say enough good things about EWC but specifically Shawna M! I actually followed her here from another location - shes that good! Everything is clean, everyone is professional, and at the same time when I have my service I feel like im just catching up with a friend (not always easy to do when youre exposed haha). Their wax pass program is also a great value if you are a regular! Ladies do yourself a favor and go visit Shawna! You wont regret it!

Awesome place for almost all waxes. I got mine done for the first time and they look amazing. The service is great, theyre so nice and have fantastic personalities so its not like talking to a robot.

The service is always a pleasure. From the front desk host, to the cleanlines, to the timliness and to the aestheticians!. Ive used a couple different ladies and the consistency is across the board. EWC is the only place I trust my lady parts with. Best wax on the market. Hands down!

I’ve gone here several times and have always gone to Elizabeth. She’s so knowledgeable about her job and I really feel comfortable with her. I would recommend her to anyone! Also, they have really good products for purchase. My favorite is the body wash and it helps with ingrown hairs as well.

Everything that touched my lips was delicious! We had a group of 9 and the wait was not that long. Service was excellent. I would definitely revisit!

They are so flexible!!!

Elizabeth is the best! 10/10 recommended her, she is laid back and easy to talk too. If you feel a little uneasy your first time she is great. She’ll talk to you the whole time, and before you know it she’s done and it isn’t as bad as you think it would be!

Always friendly. Easy to get appointments. Im not a planner so have to constantly change who I work with. This time was Dierra who was great!

LOVED going here!! It was my first time getting my eyebrows waxed, and I picked this place on a whim. Needless to say, it was amazing. The guy at the front desk was super friendly, and I ended Up getting Michelle and she did an amazing job and helped me realize I’ve been using the wrong color to fill in my brows all this time. They’ve never looked better!!!!

I love that the service is so quick & easy. The staff is super knowledgeable. They give me plenty of advance notice when my wax pass is running low. I look forward to my visit & highly recommend this place for all your wax needs.

I have been getting waxed for nearly ten years. I got the most painful wax of my life there a year ago and didn’t go back. Decided to give them another try, maybe it was a fluke - and this time was just as painful - nothing like any other experience I’ve had, terrible technique, and I kid you not I examine myself when I get home and roughly 20% of the hair in the area was left behind in patches, missed A TON. Plus they took me back 15 minutes late and made me then late to my next appointment, and were rushing so they could get to the next client too. Will NEVER go back.

Beautiful staff and facility my skin feels like silk. Thank chrisha ford

Nice facility and staff. Was late for my reservation but was easily accommodated. First visit so got my brows waxed free and the technician was very personable. Will be back again!

Elizabeth at the Pickerington Ohio location is very professional and personable and such a joy. The receptionists are excellent as well.

Elizabeth is so awesome. I’ve jumped around to different waxers and didn’t have good experiences with everyone. Elizabeth is really good about getting every hair, she’s good about her boundaries (if I get my lip waxed I don’t want my entire face waxed too!), her energy is so amazing and inviting. I love coming to see her and will remain loyal to her.

Chelsea was amazing!! Highly highly recommend this place. Front desk staff was so friendly, and my esthetician Chelsea took such good care of me!

Ive been going to this location for over a year. Elizabeth is wonderful. She is so personable and professional. I have sensitive skin and she takes the time to make the process as easy as possible on me. I wouldnt trust anyone else

I highly recommend Michele for any of your waxing needs! Shes fantastic, and is truly a brow magician! This location is always clean and accommodating, with great customer service and retail products.

Great first experience! Will be going back

Awesome experience for my 2nd time. Alexis was great!

Great experience and nice staff. I have been going here for about a year. Elizabeth is my girl and she does an awesome job and she is extremely friendly! Its a very comfortable experience and I highly recommend!

Great

I love this place... Especially Michele! Just be cautious if you see someone youre not used to... My brows are still trying to recover from that one!!

First time Brazilian wax, the lady who did mine was freaking awesome at not making it awkward because thats what I was most worried about. When the receptionist asked if I wanted to leave gratuity I said a percentage and he add the dollar amount of what I said not the percentage, which I wasnt going to go back in and be like hey you tipped wrong so whatever. The only thing is I hope the was takes more off next time, there where a lot of areas that the hair wasnt touched. But overall it was a great experience.

Gabby is the absolute BEST waxer I have ever been to. She is phenomenal at her job, and makes sure you are comfortable during each appointment. She will forever have my business. I highly recommend her and this location.

The staff is polite and rooms are always clean.

Such a great place, I love it ❤, and the employees, definitely recommend 💃🏽

Just an overall great experience. Elizabeth does a fantastic job of explaining the process and products used . I could not be happier and will definitely be returning. !

The only place I will step into! Nadia is amazing ! I would recommend her to anyone! She’s professional, punctual, and makes me feel completely comfortable.

Gabby is literally amazing! She is so personable and fun to talk to you. Will definitely recommend :)

Michelle and Gabby are the only technicians I have used. I would recommend them both! I do everything from eyebrows to toes -as you wax your hair comes back in more soft and less dense. Totally suggest over shaving.

I went to this location months ago to see if it was any good. I got my free eyebrow service and absolutely LOVED IT! Not only did Michele do a FANTASTIC JOB (my brows have literally never looked better) but the type of wax they use hardly hurts! Because of this I decided to try a Brazilian, my under arms and legs. The front staff was really good about answering all of my questions and concerns and when I went back for my services Michele FULLY explained how they worked, what she was doing and why and then also went over proper care to not only get the most out of my service, but to make sure I was comfortable. Michele does great work and is always so personable and makes me comfortable with a service that is quite personal. The facility is always clean and everyone is always friendly!!! I highly recommend :)

Great place. The client was very informative . Great place to visit I sure I will come back.

Only reason they get one star is cause they have to in order to get a review. Waited over 21 mintues to have three people who showed up after me to go before me and told it would be another 10 mintues after waiting that 10 mintues still didnt get anything walked out.

Wife likes it. I like the smooth 😉

This is the best place to get waxing done and they have great packages to save you $$ (like buy 9 services up front and get 3 free). And what can I say about Gabby? She is the greatest! I had my first brazilian last week and yes i was nervous. She made me feel at ease and it wasnt bad at all! I have had my brows done by her for a while and would never go anywhere else! I am blessed to know her and European Wax Center is lucky to have Gabby!

I just love it here! Ive been to 3 other waxing places but none quite like this one! I love the Pickerington location and i love the products offered! I started with Elizabeth and stuck with Elizabeth! She is awesome! She goes above and beyond to make sure her cusomers are well taken care of! She is very knowledgeable and sincere with her work! I love the conversations we have! Keep up the great work. Ive been going here for going on two years now! Thanks you for your service!!

Went here after googling Brazilian Wax in my area. Worst Brazilian I have ever had! Now don’t get me wrong, the customer service was amazing- my waxer was friendly and made me feel at ease- that’s why they get one star... but getting home and realizing I’m still hairy is the most discouraging thing. I just went through half an hour of pain... WHY IS MY HOO HA AND BUTT CRACK STILL HAIRY!? Not just a little bit of hair... A LOT!Also- why is there no baby wipes? Other locations offer baby wipes...PS. Using my husband’s account to leave review as he was logged in to google. My husband does not get his butt crack waxed (I wish)...

Caitlin did my eyebrows and legs and did an amazing job and she makes you feel comfortable. Such a great place to get a wax!

Great first time experience! Definetely recommend Maya!

Elizabeth is simply the best! I totally recommend her.

They always do an excellent job. Ive been going to this location for two years and have never had a problem.

Elizabeth is the best,

Brittany is the best!

Caitlin is awesome!! She did my Brazilian and did a great job and made me feel completely comfortable!

My experience was horrible. I walked out with NO eyebrow tips. I do not recommend

Great professional services! Asked for Maya she is awesome!

First time ever getting waxed. Friendly staff, informative and did a great job.

Elizabeth is awesome! Makes you feel comfortable and does a great job!

Maya was amazing! She knew exactly what I was wanting and made the whole process painless!

Great customer service, fair pricing

Always friendly staff and great service

Always outstanding....Michelle is the best waxer. Service is fast and efficient.

Very nice. People are welcoming and professional

This is a great facility with professional staff. Elizabeth is excellent.

Elizabeth is awesome. She does great work.

I have been going here for almost two years and while i am the biggest baby in the world when it comes to pain Elizabeth is excellent. She always makes me feel so comfortable, i literally never get ingrowns, and i am able to tolerate any discomfort easily. I have seen a couple other waxers when my schedule doesnt match up with Elizabeths... But i highly recommend seeing her- especially if youre a newby! I was really unsure about waxing when i started, but she sold me on it! Its like going to see a friend every three weeks and i look forward to see her!

Love them... very friendly