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Michael Kors Outlet
4250 W Anthem Way Suite 600, Phoenix, AZ 85086, United States
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Michael Kors Outlet
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Pe
Review №1

Bought a purse for super good deal.whole store was on 70% off plus 20%.Got a purse for $70bucks loved the deal and the purse.The staff were very helpful .Store was clean and had great collection if different kinds of bags.

Jo
Review №2

We had such a great experience with Edette,she was very knowledgeable about the purses and she was patient and helpful we purchased and we would certainly return again great customer service!!!Michelle C. Peoria,Az

Le
Review №3

Very very rude people. Will never go there again.

Az
Review №4

Rebecca was amazing.... She was so polite and made me feel at home not like most MK locations. Its because of her I purchased anything there. Thank you for the amazing prices.. Sunglasses 40% off

Re
Review №5

They were so helpful and attempt at this place. Love their costumer service 🤩Definitely will be back.

Je
Review №6

If I could give a negative rating I would do it. I went into The store May 1 and a gal with brown hair to her shoulders at the register would not allow me to return a watch that I had purchased two days prior. She said I could not return it because I had taken two of the links out and therefore altered it and customized it to fit my wrist. However, I told her the links were in the box along with everything else. The watch had not been worn. I told her the watch does not do the certain things that I would care for it to do or like for it to do. I told her that I was not satisfied and per the receipt if I am not 100% satisfied I am eligible for 100% refund. But she told me I needed to read the rest of the policy for returning online. What she failed to realize is that watches are made to be adjusted and that watch was made to be adjusted! But she would not take it back still the blonde guy standing next to her I think felt really bad for me. What she is saying is that basically if I buy a purse and adjust the straps and I will test them to fit my body it is no longer eligible for return. Went to the store I originally purchased the watch from and they were super helpful and able to get the watch returned. I will never come back to the anthem location ever again. Michael Kors almost lost a customer, but instead that store just lost a customer.

Ya
Review №7

Very rude and bad Customer service I will never shop at this location again!!!!!Came in on May 22,2021 at 5:13pmStore #00197The employee that was working there with blonde shoulder length hair heavier set woman with glasses was very rude. She made us feel very unwelcome while we were shopping. All the employees were standing around on their cell phones by the front door. When I came up to the front to purchase my items they were still looking at their phones. Didn’t even acknowledge us the whole entire time. My husband had to go to front of the store to get some help to pay for or items.Last time I will ever shop at this location again!!!!!!

An
Review №8

Didnt have much to choose from. No great memorial day sale.

Ro
Review №9

Was amazing, found several great gifts!

Ni
Review №10

Excellent experience! From the moment I walked it I was warmly greeted. I appreciated the COVID safety precautions they took. Everyone was asked to wear a mask for the duration of their visit. The staff was super helpful also. I’m typically very indecisive and they provided me with great recommendations. Will definitely shop here again.

Ry
Review №11

Ordered my elderly parents smart watches from Michael Kors. They were having difficulties setting them up, and I suggested they take them to the Michael Kors store nearest them. When they went into the store the staff refused to help them. Three staff members standing around and not one would help them. My parents called the store on the other side of the city, and they were more than willing to help them. This store has horrible customer service

Ed
Review №12

Went into the store with my wife to buy my mom a brand new purse for her birthday. Store associates greeted us and never bother to help us or even look at us. We inquired on a specific pink bag that was on display, that would have been perfect for a birthday gift. So we asked to see if there where any new ones available in the back. The store associate went to the back room and quickly came out. She said there are no new pink purses available, and that the display is all they had. She never even looked at us while talking to us and went back to talking to her friends. Other store associates basically gave us the cold shoulder. I guess my wife speaking spanish to me, turned away the store associates. Basically we where not good enough to shop there.

Th
Review №13

Great deals and Customer Service

Do
Review №14

Rudest group of employees EVER, including manager! Will NEVER purchase or step foot is this place ever again. Without going into the child like details of how this pathetic group of immature employees acted, lets just say I walked out and went across the way and spent my hard earned money at Coach! Lets face it, Coach has a much superior product with quality that is far superb to Michael Kors anyway!! Michael Kors youve lost another customer and during these times with Covid can you really afford to lose customers??

De
Review №15

Had the worst experience with a worker there Name Blanca. When I came in she literally gave me a looked of disgust literally followed me around the whole store. And when I picked up a purse I liked she was like “umm do you need help or something “ when I said no and I was taking this one then all of a sudden she was all nice🤨

Fe
Review №16

Very nice staff, not pushy or overattentive. The store was very clean and very organized. They have a nice selection of outlet items mixed with flagship items, with shoes and accessories.

La
Review №17

Love to shop their for my wife an daughter 💕

Ni
Review №18

The little skinny blonde guy at the door handing out sanitizer, and letting people in, was super rude. I didnt even want to go in after the run in with him.

mi
Review №19

Great deals, cool staff

Ph
Review №20

Amazing customer service and fin handbags. Cherish waited on us and sold us a beautiful bag with wallet as a gift. Loved it so much we wanted another one! Cherish made sure to find one and ship it to us. Thank you so much!!!Frances and Phillip

Ja
Review №21

Love Mr Kors merchandise.

Sh
Review №22

Great deals and awesome customer service. They were really nice and very helpful.

Sh
Review №23

I love the store. However, the specialist that helped me was extremely rude.

Bo
Review №24

Terrible...purchased 2 bags...they lied its leather...by the way there is no such a thing Genuine leather at Michael Kors; YOULL NEVER GET YOUR MONEY BACK! Manager super rude...in Anthem? No success in the future for this line of business

El
Review №25

Super friendly staff and great value for trendy fashion 👌

Ma
Review №26

Michael Kors... Adolph Coors is more my speed. All I know is my wife was very happy. She found some bargains and I was happy it didnt cost a few appendages. Staff was really nice and the store was very well organized.

Ho
Review №27

They always have cute purses and the people are always nice!

Mi
Review №28

Cherish and Nora are the best!!!! Best customer service I’ve ever had! They answer all my questions! They always go above and beyond I would continue coming back and continue giving this Michael kors business because of they’re awesome customer service!!

De
Review №29

I saw the perfect person I wanted on lying for over $500 so decided to go to Michael Kors outlet and bought the exact same purse for $68 what a deal love it will come here again and again and again

AC
Review №30

ThiefsIf you need to returned they will not honor the 30 days; plus none of their bags are Genuine Leather basically is natural leather ...which is PVC leather; or vegan leather which is plastic; terrible experience

Su
Review №31

Loved this faux fur vest

Ja
Review №32

Good selection, great prices, and professional staff. I was acknowledged once I entered the store and was promptly assisted with all my questions all the way out the door with a purchase.

Ye
Review №33

No one offered to help or ask if we were okay but overall it was very clean and tidy.

Ev
Review №34

Great savings here! Hurry before it ends. My daughter loves her new bag.

Sh
Review №35

Very good outlet with good offers . staff are kind and nice. Good collection of handbags . They have clearance section with good discounts and wallets which are reasonable enough !

Cy
Review №36

Great Selection and Prices

Al
Review №37

Its MK, love the watched and cologne

Mi
Review №38

Just love this store. This have such cool items and the management is amazing. Talya help me purchase motherday gifts and it was a hit!!!!

Ma
Review №39

Amazing customer service!!

Fr
Review №40

Good prices for purses, wallets, very friendly, helpful staff

Vi
Review №41

Awesome deals! Totally enjoying my purchases!

Ti
Review №42

Very friendly, professional staff. Lovely bags, thank you.

El
Review №43

I always find something very nice on discount.

Le
Review №44

Great fashion at the right price.

Ar
Review №45

Had 2 hot dogs that were delicious. 😁

D
Review №46

Good quality fair prices.

Va
Review №47

Beautiful store and friendly associates. a bit pricey, but defenitly worth the money!

Be
Review №48

Classic examples of a product line thats overpriced and then discounted heavily so you think youre getting a bargain and youre not. And the staff were not friendly but felt more like security Personnel when they talk with you.

Ma
Review №49

I was looking for a purse for a upcoming trip to Europe. Found what I was looking for at 70 percent off.

La
Review №50

Great store nice staff

Ka
Review №51

Love the choices

Ch
Review №52

Always shop there once a year right after I pay my taxes

Je
Review №53

The workers there are so fake they try to seem nice but looking at you like you are nothing so disrespectful one even pointed to the clearance section and said these are our cheap bags just because we were traveling and looked tired

Je
Review №54

Eh, prices not as good as what I expect from an outlet store

Al
Review №55

Great prices.

D
Review №56

Great deals!

Jr
Review №57

Nice outlet mall location

li
Review №58

Had purchase a handbag. Was over charge. Yes its pricey. Id take my business to Las Vegas NV.

Ni
Review №59

Terrible experience that I had in this store with the sellers

Ta
Review №60

Great sales

Pe
Review №61

Good prices

Sa
Review №62

Not good selection or sales

Ma
Review №63

Beautiful selection

Ma
Review №64

Very excellent....

El
Review №65

You have warranty for your products

Mo
Review №66

Friendly and responsive staff

Ru
Review №67

❤❤❤❤

Information
45 Photos
67 Comments
4.3 Rating
  • Address:4250 W Anthem Way Suite 600, Phoenix, AZ 85086, United States
  • Site:https://locations.michaelkors.com/us/az/phoenix/4250-west-anthem-way.html?y_source=1_MjkxNzE3Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 480-308-4530
Categories
  • Outlet store
  • Clothing store
  • Jewelry store
  • Fashion accessories store
  • Shoe store
  • Watch store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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