After having a bad experience with a Phoenix AC company whose company founder has the initials G.B., I used word of mouth to find a recommended PHX air conditioning company. The recommendation led me to REEis. Thus far, ~1 month into the new installation, I have no major issues and feel that I got a reasonable price. For price, I had three quotes and I talked to my neighbor who had two recent quotes for his kids house. REEis still owes me a major item so hopefully, I do not have to make any adjustments to this review. By the way, I am not a paid review. I know it is hard to trust online reviews these days ... and that is why I started with a recommendation who was my wifes sister (they had used REEis about six months before we used them)..

Professional, prompt, on time, stellar communication top notch above and beyond service. Ive used other companies in the past and the difference is noticed. Technician Dennis was wonderful, spoke in terms that I was able to understand and not industry jargon. Overall as perfect a interaction as it gets and I have already passed on his information and the companies to a friend needing service. While Im thankful no issues were detected if I ever needed a repair I will call and feel confident honesty would be given.

Install had a freon leak from the start, told it might have been low on the initial install. Nope, leak and oil up in the attic unit not even checked, had to have them out and fix a couple weeks later. Lines to the condensation drip are routed backwards and they would not fix it, this is shoddy work and now I have to hire another come to fix their poor install, bummed.Updated, they reached out after the review, and wanted to make this right. Overall to be fair they have been helpful and will make sure the install is right, that is what I expect so good to go now

Stephen Baker from REEis just completed the summer service for my two heat pumps. He was VERY knowledgeable and efficient. He explained everything clearly, and left a paper copy of the results for each unit. He answered all of my questions, and made thoughtful suggestions that allowed me to take care of maintenance for both units (all year) for one price. It is great to deal with such a professional, and I feel my time and money are well spent with Stephen Baker and REEis. Many Thanks!

James and Julian showed up in time and we’re very professional. They performed the AC maintenance, explained their findings and advised on why the recommended repairs were necessary.Very happy with REEis and their people!

The AC Technician, Dennis, was very helpful and knowledgeable. In addition to servicing our unit, he helped us get the thermostat connected to our cell phones through the app, which we previously had technical issues with. He ask gave us additional information about the options and functions of our unit and made recommendations to help extend the life of the unit. Overall, Dennis and his coworker were very helpful and friendly!

We have used REEis for years, and per usual they were thorough and explained everything to us. They are respectful of our property, arrived on time and made sure to give us the chance to ask any questions to make sure we were completely satisfied. We highly recommend them!

It said 24/7 response. While I admit 2:30 am is not an opportune time to set up an appointment, I have two cats and a dog in a house that is 83F in the middle of the night after what I believe is the fan breaking down in the AC. By midday, Im going to to have to relocate them and myself.The response I got for using the emergency phone number was an answering machine that stated you have reached **muffled noises like a phone being rustled in a pocket** followed by an answering machine beep to leave a message. Not exactly a promising lead.Edited update: A response 2 months after the incident occurred using passive aggressive undertones. Yeah, about what I expected.

Great, honest service. Have used then repeatedly the last 3 years. Technicians are very professional and respectful and take the time to complete the job right. Recommend them everyone I know and call them every year to keep my HVAC system running efficiently.

Steven came promptly and new exactly what was the problem and had the needed replacements on the van. Very pleased. Top notch.

Excellent service by Steven very thorough!!Want him to come for our next Fall service !So we will definitely request him !Explained everything to us and didn’t rush throughany questions or concernsWent above and beyond!!Giving us Reeis approved techs for areas we need help with

Stephen was professional, knowledgeable and thorough. I now feel confident my AC will be working at full capacity over the summer

Very Unprofessional! Bad Service! If I could give REEis Air Conditioning NO Stars I would!Unprofessional Company!!

Stephen Baker did an excellent job in repairing our A/C. He was friendly, helpful in answering questions, and did a wonderful job! I would highly recommend him.

Horrible customer service. They were the HVAC company that my home builder used. One compressor in my two compressor house went out after 6 months. Came and diagnosed it on a Friday. Couldnt fix because needed a part. Came back the next Tuesday with the new part, didnt fix the problem. Said they needed a special tool. Said they would be back in a day or two with the tool. I called to schedule and they said they couldnt come back until the next Thursday. So basically two weeks after I initially called them. Horrible customer service. Come to find out they didnt replace any part on the 2nd return trip. That they actually just tried to clean the part. Then I found out the part they were waiting for is a semi-generic part that any A/C company would have in stock. So half my house, the part with all my kids bedrooms stayed in the mid 80s, while they waited for a part that any A/C company would have in stock. Such BS.

Derek was completely professional and great to work with. He is a class act and Reeis should be proud to have him as an employee. Thanks Derek.

Dennis was our technician and he was absolutely fantastic! A total pro. Thank you Dennis and Reeis. Our house is cool again.

Would not go without a summer and winter AC/Heating maintenance yearly plan and we trust Reeis to provide a professional, thorough and honest service. Reeis has quality professionals like Steven Baker, who just did our summer maintenance service--Steven is very knowledgeable and professional and keeps our AC working in top condition.

All workers have been thorough and professional. The units have been installed and maintained by Reeis. Prices and service have been exactly what I wanted and expected. No surprises, just good service.

Steven was very helpful and thorough in diagnosing our AC issues. The overall cost was also cheaper than the one we had been quoted from Parker and Sons. Thank you Steven!

I would recommend REEis to anyone in need of assistance with their air conditioner. They identified the issue and resolved it quickly.

Great service! Stephen was helpful, responsive, and informative! Thank you!

I had to have my Thermostats moved to make room for some sliding barn doors. Reeis came and did the job quick and easy for me and best of all for a great price! I would highly recommend them for anyone that needs a similar service.

Very nice a respectful. Thank you for coming out and giving us an estimate for a new AC unit.

Dennis came out to do maintenance on my AC, and he was very informative and explained things clearly--which I absolutely appreciated. I will definitely call back for next time!

Stephen Baker as usual provided outstanding service. Very thorough and happy to answer all of my questions. He is a credit to Reeis!!!

Stephen was on time as scheduled. He was very courteous and knowledgeable with HVAC. He took time to answer the questions I had about our system, which I very much appreciated. I will be requesting Stephen for any future HVAC needs.

Excellent service, professional and courteous with understandable explanation of what was needed and done. Great work by Stephen

Steven was extremely knowledgeable and professional. He went above and beyond to help us understand and get our systems working properly. Highly recommend!

Stephen did a great job replacing the air scrubber on our smaller HVAC unit. He explains everything he does and provides great customer service. We appreciate and trust Reeis to take care of our heating and cooling systems.

Great work and quality! They go above and beyond. Derik just replaced a difficult duct and did great. Thank you!!!

Where do I even begin? Purchased 2 new systems, new ducts and added insulation back in April for a late May install. It’s not July and we are still not fully up and running. To say we are disappointed in the service we received post purchase is an understatement.

Stephan performed our heating maintenance. He is VERY professional and personable. He was very helpful by explaining, in detail, the safeguards of our hvac system. He clearly cares about providing a thorough service, and takes pride in his work.

Great service at reasonable prices.

Stephen Baker was professional and knew exactly what to do to take care of the system. Very knowledgeable about his work and it was great service.

Steven did a great job explaining the issue and the next steps. Outstanding job.

Repairmen do a great job for a fair price

This is a great company to work with. I forget my regular technicians but they are great! I schedule 2 check ups a year and they always arrive punctual and perform the service timely. Very polite and provide information in a manner to inform me and in a way that a non-technician can understand. Great Company. Great People. Great service.

Great service, dependable and deliver on the cool air 😎 highly recommend

We have had exceptional service with Reeis since our home was built 4 years ago. They installed the system and maintain it like new. The technician, Steve, is extremely well trained, knowledgeable, and offers lots of great tips.

I had very pleasant experience with my first annual maintenance checkup with REEis! The service technician Steven is exceptionally professional and knowledgeable and took time to explain how well my A/C system is performing and what I need to consider going forward. All in all a great company, great staff and will definitely be using REEis going forward.

Disappointed in my sales rep who never returned to check out the work done, It looks sloppy.

Poor work conditions people here cut insulation all day without wearing masks or having vacuums in the shop, there’s literally so much fiber glass in the air and they DO NOT CARE ABOUT EMPLOYEE HEALTH.I got sick and instead of going into work and getting everybody else sick, I decided to take a COVID test on Sunday when I had work Monday, I let them know I took a COVID test and cannot make it in to work cause I don’t wanna get anyone sick and they fired me, they fired me because I didn’t want to get them sick. They fired me because I was precautious and they fired me over Covid. I should take these guys to court.

Tech was on time and great to work with.

Our AC was quickly repaired and working again.

Our service person, Steven, was exceptional and explained everything about our A/C unit to us. We have used REEis for years and they are wonderful. You can trust their work and recommendations.

Steven took the time to investigate ongoing issues we were experiencing, rather than just doing a cursory inspection. The fixes were simple, but will greatly reduce irritants within the home. Additionally, he came up with 2 viable solutions for fixing a design flaw with our shower ventilation! We cant thank him enough for taking the time to think outside the box and explain his ideas.

Thank you, Steven! Its only 111 degrees today, yet you had no issue going into my attic that was at least 130 degrees! Thank you for your professional attitude, great cost saving advice and quick fix to my ancient AC unit!

I started looking and researching to replace my 2 AC units and I chose REEis based on of course price, responsiveness, respect, and professionalism. First person I met was Brian. He is the best. He helped me from beginning to the end to make sure things were taken care of, even its late at night. Thats the customer obsessed. Jeff, the op manager, was very supportive and understanding. Another person that I am very much appreciated was Kyle. He is professional, knowledgeable, and punctual. Both Brian and Kyle earn my trust absolutely. REEis makes me feel good about my choice to have them replace my ACs. Its a right choice. I would recommend with confidence based on my experience with REEis. Thank you Jeff, Brian, and Kyle.This is the addedum to extend my appreciation to Dennis who came in for taking care of thermostat. He went extra miles doing QC, cleaning, and necessary measures. He is a person who always strides to do the right thing as well as taking pride for what he is doing. Thank you Dennis.

REEis is a top company! Quality work straight forward pricing and above and beyond service and attention to detail. Stephen was our technician he is knowledgeable he probably wrote the book on HVAC and is the engineer behind the Trane units REEis installed. I would highly recommend this company.

I forget the names other than Paul, on the phone, and Chris Gloria at my home. I know there are others, and they are just as good! Ive had REEis to my home for a survey / audit. They suggested changes which I did. Now I am enjoying a lower electric bill, while keeping my wife happy, and me. I never recommend anyone because thats is my name going out there. I have no problem recommending this company, and their people. There quality, workmanship, knowledge, and friendliness is paramount.

Steven was very helpful explaining our new system installed at our new home also made adjustments to our unit. We will request him again when we need service. Thanks Steven for your exceptional service again.

REEIS IS THE BESTWe started out with Reeis from the home & garden show. We decided to invite them to give us an energy audit. IT WAS THE BEST SPENT $99! Eduardo is absolutely amazing at explaining the process on a project. He is so knowledgeable and easygoing. The crew that did the work were great guys. All of them were very respectful and quality minded in their work. We have saved lots on our energy bill since then. Today we had REEIS replace our A/C unit. We would not have considered anyone else. We were not disappointed: Orlando, Vincent and the rest of the crew were awesome, professional, and personable. We look forward to a long term relationship with the service department for the regular service checks that will protect our investment.

Steven went over the top to make sure all my concerns were addressed properly. He was extremely knowledgeable and explained everything in complete detail. With all that, he was also friendly and considerate.Loved this service !!!

Stephen Baker is an excellent tech. He fully explains the function of all parts of the unit. He is willing to take the time to answer our questions and concerns. We always request him to do the serving of our unit.

REEis was highly efficient.They scheduled the appointment and Service Technician came on time.He checked out the problem and will order part and return to make repair.The technician explained everything in detail and I signed up for PreferredHome Advanced Maintenance Plan as to keep my unit in tip top shape.Thanks REEis A/C

Their communication is terrible. After signing contract and paying 50% down, I waited and waited for them to schedule. Then got a call that I still owed them the other 50% as the job had been finished some time earlier. Finally got scheduled but I had to cancel due to illness. Got rescheduled, guys came out to do the insulation and add a return. Couldnt finish the return as they needed a Y. Was told that I would get a call in a day or so for the tech to come finish job ( a 30 min job) . A week later, I got a call at 9:30am that they wanted to come that day between 11 and 1. Not possible so agreed to 2pm. Had to take off work early and go home. Tech arrives, no one had filled him in on the details of what needed to be done. He needed another tech to help him. Had to wait for one to drive to Goodyear. Took until 630pm to complete as the part that was sent out was the wrong size so they had to fabricate a fix. Then this morning I noticed that the attic access was left off. Overall a disappointing experience

REEis installed our units during the new build and has maintained them for the last 5 years. Every time there is an issue, they handle it with care and integrity. The most recent visit from Steve was one of the best ones yet. Top notch guy who knows his stuff.

We have used the same service tech ( Steven B)for about a year now...he is always professional, explains in detail what was involved with the service and what if anything may need to happen going forward.We would recommend the company for service going forward.

The employees of this company are all polite and professional. Scheduling appointments is easy and no problem it too small for them to take care of. All of the technicians are thorough. Couldnt ask for a better company.

I’ve lived in the Valley since 1984, and used REEis over the last five years. They are hands down the BEST AC company around. They are very knowledgable and have given us valuable advice. They did an energy makeover of our house that brought our 1960’s cooling system way into the 21st century, adding much comfort and value to our home. I totally, absolutely recommend them without reservation. Please give them a try!

Steve was our technician for our annual a/c tune up. We have an old unit and Steve was very thorough and explained what our options were and what might be the first to go on the unit. We have used Reeis for years and feel very comfortable with the information they provide.

This review is delayed a couple years. We had a room above the garage that was much warmer than the rest of the house. Reeis came out, took a bunch of temp/airflow measurements input them into a program. They provided a proposal for around $4k which would correct our problem. (Included additional spray insulation, running a return air return line and a couple other small items. We did not see any significant difference after completion. That room still was 10 degrees hotter than the rest of house. After calling them they offered a 3rd solution by running additional return line from another room upstairs, no change. Finally offered another $2k solution to put control valves in the ducts to increase airflow to the hot room. I asked that they only charge is the cost of this fix and never heard from them again.My next door neighbor saw them at our house and hired them to do some work. Had a similar experience, thousands of dollars with no significant change.We have since replaced both AC and AHU’s in our home. The room is still warmer than the rest of the house but the new units made it much better.

Tyler and the entire team did an exceptional job! I had to have my entire ductwork re-done and insulation added in the ceiling. Before Reeis came, my AC would run anywhere from 30-90 minutes at a time to cool my house one degree. No joke. Now...10 minutes!! I never write reviews, but truly thought this company deserves it! Thank you so much!!!

We have in the past had Stephen as our technician and that is why when we called this time we specifically asked for him. He is thorough in his checking our unit and takes time to explain how our system works. We very much appreciate and trust him as our technician.

We needed some serious help before the summer got super hot, and REEis was the answer. We recently moved into a new home, we were not happy with the company that was providing warranty work for the units we have. REEis was more than accommodating by sending over one of there technicians to come and do a whole house evaluation. Within an hour, Stephen had discovered numerous fault points that required immediate attention. He was thorough, kind, prompt and treated the inspection like it was on his own home. Once the warranty runs out with this other company, we will be coming to REEis for all our heating and cooling needs.

REEis and team of employees did a great job, good follow up and seamless from start to finish. Pricing was also lowest of other quotes received, highly recommend.

Steve stopped by the house to fix a heating problem. Within a few minutes he had diagnosed the problem and was able to fixed the issue. Steve was extremely friendly, knowledgeable, and thorough. Thanks again REEis!

The service technician, Steven, came out to service our heating and cooling units. They were due servicing and one of the heating units was not operating. He found the problem and explained it, and completed the repair. He serviced both systems as well. He was very thorough, pleasant, and represented his company well.

REEis was more than i expected in the flex duct work installed through out my home.. from the initial visit to recommend and design the system to the install, all employees were professional, courteous and very cautious of keeping dust and dirt to a minimum. The new ducts and registers improved the home in comfort tremendously.

Kyle was very professional and did a good job of explaining everything that he did and checked while servicing my air conditioning system today.

Steve was very friendly and knowledgeable. He quickly diagnosed the problem and had us back up and running in no time. We signed up for their annual maintenance program and would definitely recommend them to others.

Stephen is very knowledgeable, detailed and thorough. He explained every step in process which was very helpful. Very pleased with the experience!

Total waste of money. I called them out to do an energy audit and look into a hot room. Paid $99 for the energy audit. REEis came back with two estimates for additional services, one for $19k and one for $10k. Basically wanted to remove all existing insulation and ducts for the entire house (the home was constructed by a reputable builder in 1996). Told me that the total potential savings would be $900/year and it would fix the hot room. After declining their services, I fixed the hot room myself by re-adjusting some of the a/c vents (one was blowing right on the thermostat). Got a quote from another company for additional insulation for $2,300. They said the system looked great. I would recommend not using unless you want to be taken advantage of.

A few years ago I had REEis replace an an old AC unit. They moved the interior components of a spilt system from a wall closet to the attic. They great job, very happy when the result. Though recently I called them to have another system replaced and never heard back from them,

REEis originally installed my TRANE 18 Seer veritable speed AC System in 2018 after my old 1998 Carrier unit died in July 2018, they saved me that summer, Howard Air was some how, so busy at that time & date they were not able to help me out, I went 8 days without AC, called REEis, a Rosie On The House Company, 2 days later I was blessed with COLD AIR, today 5/17 19, my man Stephen Baker, a really knowledgeable Service Technician came out for a yearly Advance Air Conditioning TUNE -UP, he was very pleasant, and did a really great job, REEis ROCKS !

Steve did a fantastic job! He is professional, courteous, and knowledgeable. My wife and I will definitely use REEis again.

Stephen was thorough, explained what he did and gave me information that I did not know. He is a great example of the workmanship I have come to expect from Reeis employees.

I chose REEis through SRP home evaluation. It was $99 so not bad to see if I could improve on my home. They came out and did their testing. They were friendly and worked quickly. Explained what the tests were, the results, and gave their honest feedback regarding any fixes. I liked that they gave me advice what to do now and how to prepare for the future when the A/C will eventually need replacing.

The technician Steve came to do the maintenance on my daughters air conditioning unit today. He was fabulous!I cannot say enough good things regarding his customer service skills. He took the time to explain everything he tested and checked and why. He also went over any recommendations he had and explained why they were important to care for the unit properly.He was so thorough and took detailed notes on all the readings in case there is a problem in the future, he has them for comparison. I was impressed with the quality of service he provided. Great job, Steve, and thanks so much!!!

REEis responded promptly to my service call. Their technician, Jose, was friendly and explained everything to me. The price was incredibly reasonable, and my unit was back up and running quickly. Ill definitely be using them again. Thank you REEis!

I’ve used a lot of companies in the past and this was the most reliable and professional by far. Another company suggested that I needed a very expensive fix. After these guys came in, they found the real problem and saved me a ton of money. Highly recommend!

I tried this company this year instead of my regular guy. I had Danny out to my house to do air conditioning tune up. Very professional and detailed. I am use to getting a $1,000 list of part to repair with a high pressure sale tactic. He showed me that some of the previous recommendations were not even valid and found the real issue the other guys never even talked to me about in my previous appointments. I will use them again.

Steve did a fantastic job with his work and explained everything in detail. I request him for service twice a year. I will not use another technician at my home.

I had a great experience. The technician was very knowledgeable and answered all my questions. Very professional.

Amazing company, outstanding work, highly recommended😁

Stephen is a very knowledgeable and professional technician, always prompt and has given me lots of good information about my system

REEis has been our AC and heating service provided for three years. I learned about REEis through a friend after any company said that we needed to replace our unit. REEis came out and serviced our unit. A couple of things needed replaced through natural wear. However the unit is still performing well. The REEis crew instills trust in the service industry.

Steve was very good. on time and very effective We have used him before and will use him again

Great service!

Great experience. The technitions are great and always profesional. No pushy salesmen or hard sales techniques.

Stephen was great - fixed our issue in 2 minutes - spent time explaining things to us - he was very helpful.

My wife and I are full time Phoenix residents. I selected REEis after talking to neighbor who uses REEis and then talking with the REEis owner about their qualifications. Stephen was sent out to do our spring AC check. He called ahead and told us when he would arrive. We have a Trane AC system and Stephen is a trained Trane service technician. This was one of my selection criteria. I thought he handled himself very professionally and knowledgeably. Stephen was very thorough. I followed him around as he made his checks and I asked questions. Once he made all the manual checks, he connected wifi sensors to the condenser lines and used supply and return air temp sensors on the supply and return air house. With all this, he as able to view the entire AC system parameters in cooling mode. He explained all the results. He made suggesting on using less expensive air filters that would improve system life and reduce energy consumption. REEis is far and away better than C... B..... (small owner) company that I was using. I was very impressed REEis and plan to continue to use them for our HVAC servicing,

This company was recommended to me via radio advertising by Rosey On the House. I asked them to perform annual maintenance and evaluation on my system. I was impressed with the professionalism, the approach, and the candid analysis that their technician performed. I will continue to use this company for my A/C needs.

They gave me a great price for complete system. Came on time and worked hard cleaned up afterwards. The crew was professional and courteous. The warranty is excellent and I know I made a good choice going with Jeff and the team. Good work everyone.

We have had nothing but exceptional service from Reeis. They did maintenance on our old units and gave us a clear understanding of what was wrong but didnt pressure us into upgrading. When we decided it was probably time to replace our 22 year old units Eduardo was amazing. He explained indepth what benefits one model would have over another. We are so happy with them and our new units. Already saving hundreds on our electric bills!

We had a great experience. The girl that answered the phone was so nice and the technician was very knowledgeable and answered all my questions. Very professional.

The REEis team was incredible! Very pleased with how professional Tanner and his team was, definitely made me feel valued as a customer and didnt try to give me the run around like some other companies. Really pleased with everything!

REEIs has been our home air conditioning company for about 8 years. They upgraded the energy efficiency (new insulation, duct sealing etc.) and replaced the air conditioner in our home with positive and noticeable results. Solid, communicative, and honest business. 5 stars.

Reeis was able to accommodate all my air conditioning needs at a great price. Very friendly and efficient with the work they do. I would recommend this company to anyone.