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Cartz Partz Inc
14634 N Cave Creek Rd, Phoenix, AZ 85022, United States
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Cartz Partz Inc
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Ko
Review №1

Dont buy anything from Sal Grande at Cartz Partz. Worst buying experience Ive ever had. Ordered a brand new cart and after a month delay and the wrong color it shows up with damage on multiple body panels and rails. The seat was also cut open when unwrapping the plastic. Sal takes the cart back for a few days and fixes nothing. He claims hes going to order a new seat...I dont hear anything for months. Finally have to charge back a portion of the total so I can fix things myself. He refuses to work with me and files a claim in court. What kind of person sues his own paying customers after he delivers a faulty product? He doesnt deserve your business. Plenty of better places to go.

Qu
Review №2

They had the charger I needed, but marked up 40% compared to online. Needed it right then, so I paid and it works, but definitely steep and wont return.

in
Review №3

Great service they go out of there way for there customers. Awesome!

D
Review №4

They replace parts and charge you without even asking if it’s ok to do so. Never returning. Go elsewhere. Happy to pay for work but this is just stealing.

Hu
Review №5

Stay far away from this place . You will be glad you did

Ja
Review №6

I wanted to get the cart painted and some other things done to it.The paint job was very good. Took a long time, but it was good.When the cart was returned there were bolts that were missing, lights that were not working and the ignition was never changed. ( I needed a new ignition so that I could get keys made).I have been trying to work with the owner ever since it was first returned to me. Today I called him again, since he did not return my call yesterday as he said he would. We got into a Big argument again. He looked up the invoice and said that he was ONLY supposed to paint the cart period!!!!!I swore at him and hung up.Needless to say I would NEVER TAKE ANYTHING THERE AGAIN !!!!!!!

Ni
Review №7

This is the place to go if your looking for a rental cart or to purchase a cart or repairsOn your own gulf cart. Very honest customer service. If thats what your looking for Cartz Partz is the place to go.

Hi
Review №8

Nice small business,very helpful and profesional

Ry
Review №9

He offered to buy some stuff from me but when I got there he said no thank you. He could have said no before I drove all the way there.... in crummy old sunnyslope

Ja
Review №10

Great place to take your golf cart if it needs to be serviced or repaired sale owner is a very good man that takes care of his customers

Fr
Review №11

Probably the best place in the valley to get great quality service, fair prices and amazing work done on your cart. Sal is one of the most professional and upstanding people Ive seen in the business world. I would trust this business with my cart any day of the week and Trust Sal to not only give me the best price possible but do the best work and stand behind that work as well.

ma
Review №12

Sal is very rude Took The Golf Cart in when I told him it was leaking gas they charged me over 250 some dollars to apparently fix it it came back worse they took it again and it still was leaking gas and Apparently they fix the carburetor let me tell you the mechanics are nice but Sal Isn’t he quoted me for lights for the vehicle and they only replace two didn’t do the job right and still was upset that I complained never never ever will I recommend anybody to go there might seem nice at first but if he doesn’t get the job done the first time he doesn’t want to deal with you again like it’s your fault for their mistakes

Ri
Review №13

Sal is the most honest dealer in the valley! I have relied on him and his team for quality repairs and supplies since 2008! When you stop at his shop, make sure you get his lovable dog Nicky!

Ho
Review №14

Just called them for questions on an old cart. They were extremely helpful and didnt even try selling me anything...bunch of good guys over there

Mo
Review №15

Wonderful advice. I came all the way from Prescott worth the trip. Puts your concerns first. I will be back!

Ed
Review №16

My Club Car with a gas motor needed an adjustment because the carb was new. Sals team figured out that it that there was also a problem with the accelerator and governor cables. I picked it up, test drove it and asked them to readjust....they said no problem. Sals guys dove right in to get the motor performing like I was used to. That is great service and worth every penny! THANK YOU Carts Parts.

De
Review №17

Wow, the one review who rated Sal Poor - Fair has a problem with his spelling. I rate that Poor - Fair. ; ) But, I will rate Sal a stand-up guy. A man who gets up and goes off to work, runs an honest business and provides a service to this community. There is always going to be at least one person who wont be satisfied, and will never say anything positive about that business again. We all make mistakes. None of us are perfect. All that energy that folks have to be so negative, should use it as positive energy, and realize that things arent so bad after all! Sal, keep doing what youre doing! Youre alright in my book!

De
Review №18

Took my EZGO has cart here and was worried something major was wrong as engine was running but cart wasnt moving. I was bracing for a 1000 dollar estimate - it was only about $170.Sal was very friendly and helpful.Work was completed and routine maintenance within the work day.I asked to replace the air filter and they said it was fine and I didnt need (wow talk about honesty).Very impressed! Ill go back anytime I need to.

Co
Review №19

They wanted 3gs to rebuild a motor i could by for 1500 and install myself in an hr!! Fn theifs dont ever go to tweeker town!!!!

Ch
Review №20

I had my golf cart taking here for a tune-up. They changed the oil change to the spark plug and changed the fuel filter. I had just changed the fuel filter and they were not even smart enough to figure that out and put in another fuel filter and charged me for it. When I got my golf cart back there was smoke coming out of it that was previously not there. My golf cart was also leaking oil like crazy after they returned it to me. They had said they changed the oil, but the oil leaking out of it was as black as could be. I had the car taken back and they told me the engine was blown. This golf cart had been running perfectly fine before I took it to this place and now it leaks oil and smokes all over the place

Ja
Review №21

They fixed my cart battery charger. Charged me $28 over quote. Charger works great now.

Ro
Review №22

Great guys, with tons of golf cart knowledge. They have always been helpful and kind.

wi
Review №23

Was hard to locate off the bat. Ended up passing it going south and literally had to drive a good distance to be able to turn around safely with the busy traffic on Cave Creek Rd. So once i did find it, the parking lot was timy and had no avaible spots to park. After parking where i probably shouldnt have.. I had to really check where their customers go when they come here. Some employees looked lost themselves. Anyways, after figuring out where I needed to go, I told them why I was there. They called to have an employee come bring me the part I needed. Well it turns out that its not the part I needed. Even after calling ahead of time and giving them all the info and being told they had it in stock and gave me a price. Instead of trying to get me what I actually needed, they began telling me how to Jerry Rig the new part to make it work. I then asked if they could just check the original part that I needed to replace in the first place. After checking that, I was told that it worked and didnt seem to be broke. Then the guy said he checked the same part the day before and that he told the guy it wasnt any good, but he didnt check it right, cause he didnt know it worked and how to test it properly.... After that, I wanted to leave as fast as I could. I tried talking to the manager, but he was too busy with his guys trying to get a brand new cart that they sold to a customer who was there waiting to receive it to actually start and nobody could actually do that.I finally gave up hope and went back to the course and made some web searches and got better options on how to identify and fix the problem i was having to begin with. I found out that a co-worker of mine actually went there the day before with the same part and they sold him that same wrong switch and told him how to rig it to work. So I wont be going back to this place in the future.

Jo
Review №24

They build the best by the best

Sa
Review №25

Saw on Facebook their drivers are crazy... tailgating and threatening other drivers on the road.... our city streets are dangerous enough with out their employees making it worse...

Je
Review №26

Your driver today was being aggressive and erratic for a long distance of time. With a vehicle representing your buisness I would assume the company would care about driving complaints . This type of driving puts everyone in danger.

Ca
Review №27

Had the parts we needed at a competitive price

Br
Review №28

***Beware*** Owner is a flat out liar.

Br
Review №29

Quality service and customer satisfaction

Ch
Review №30

Really nice people

ro
Review №31

Absolutely the best !!!

Information
21 Photos
31 Comments
3.5 Rating
  • Address:14634 N Cave Creek Rd, Phoenix, AZ 85022, United States
  • Site:http://cartzpartz.com/
  • Phone:+1 602-788-0355
Categories
  • Golf cart dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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