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Valley Goldmine - Gold Buyer Phoenix
4600 E Washington St #300, Phoenix, AZ 85034, United States
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Valley Goldmine - Gold Buyer Phoenix

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Sh
Review №1

Kudos and all high fives to Mrs. Mary! I submitted an online request on 8/13 to sell a pair of diamond earrings. She immediately called me back and gave me powerful, wise advice on where to go for a higher payout. She did not have to tell me anything. However; she did! Mrs. Mary is a real woman that exuded real character traits. Keep thriving and being real Mrs. Mary.Sincerely,Shametria

Ho
Review №2

Trustworthy, friendly, and honest. She’s very patient with my elderly mom. There’s no one better and she’ll recommend you to others if she can’t buy something you bring in.

Ro
Review №3

I had the opportunity to work with Mary @ Valley Gold Mine on a once in a lifetime coin find. While searching through a suitcase of raw, circulated Morgan Silver Dollars with one of her customers, one date caught her eye. Soon I received a text from Mary asking, “the 1893-S Morgan is a better date, right?” I replied, “uh yea, it’s the key date!” I let her know that this date/mintmark is commonly counterfeited or more often altered (fraudsters will add an “S” to an 1893 Philadelphia coin, which has no mintmark), so I needed to see the piece in person to verify it exhibited authentic diagnostics. Upon viewing the coin, I was shocked to learn that it was authentic. Mary and I determined that we would send this rarity into PCGS, a top 3rd Party Grading Service, to get it professionally graded and slabbed. The coin came back Very Fine 35 (VF35), giving it a retail value of about $5,000. This was such a cool find. Something that almost never happens. The rare coins are rare for a reason – you don’t find them everywhere. The moral of the story though is that Mary showed unquestionable integrity with her customer. Where many dealers would have attempted to rip the customer off (buying this key date as a common $25 coin), she notified the customer of the find immediately and then worked diligently to maximize the customer’s value. Strong ethics; an honest business person.Bob DeLeanDeLean Numismatics

Ch
Review №4

The only place I trust with selling gold, Thanks again Mary.

Ni
Review №5

I highly recommend doing business with Mary at Valley Goldmine! She is very friendly and personable, but more importantly she is honest and you will get the best value possible for youre gold.

Sa
Review №6

I recently contacted Valley Goldmine to see about selling 3 rings that I no longer wear. I emailed to set an appointment and was promptly called back by Mary, who is the owner. She was incredibly helpful and very friendly. She went above and beyond to explain the process to me and went out of her way to set up an appointment and time that worked best with my schedule. Upon entering their offices I was greeted by the master gemologist - Michael. He was very professional and took me right back to his office. He explained, in detail, what he saw with my rings and also took the time to be honest about gold and gem prices. I was impressed by his honesty when he calculated the price of one of my rings, but then realized he had not added something correctly and it was actually a higher price. Since he had the information and I did not, a less honest person could have kept that information to themselves but he was quick to point out his mistake and give me my full price. I would not hesitate to recommend them to anyone who wants a fair, honest, and professional gold and gem buyer.

Ro
Review №7

I did not have an appoinment, so I called Mary and she drove all the way from Chandler and met me within 30 minutes. Not only did she drive and arrange a last minute appointment she was so knowledgeable on the market and industry. I would not go anywhere else! She is sweet as can be!ALSO don’t be worried that it is appointment only... it was so easy and a much better experience than you’ll get at any other shop in town!

Mi
Review №8

I was very nervous about selling my gold. I found Valley Goldmine online and read some great reviews. I emailed about an appointment and Mary called me back in a few minutes. I set up an appointment that was convenient for me and went to her beautiful office. Mary was very knowledgeable and honest. I was shocked at how much money I made off of my broken and discarded gold. She was very honest about the amount of money my diamonds were worth and even had her jeweler take the diamond out of one of my rings and mailed the diamond back to me. I would definitely use Valley Goldmine & Mary again. Great experience!

An
Review №9

Valley Goldmine is easy to find and beautiful office. Mary is wonderful - she explains the process, provides amazing service and offers very fair price for gold. Truly felt like I was chatting with my girlfriend - thank you Mary for the wonderful experience. Highly recommend!

Ci
Review №10

I spoke with Mary, who was more than helpful. I havent made a purchase yet, but she gave me some valuable information that I believe went above and beyond her duty. Kudos, Mary - I hope you see this!

B
Review №11

I had a sandwich baggie of gold pieces that I no longer use, so I made an appointment to meet with Mary. I loved the fact that I was able to sit in a private room where I felt safe and I cannot say enough about Mary. She was professional, very knowledgeable, and did not pressure me into anything. After she explained her entire process, ran all the tests to check that all the pieces were in fact gold, she offered me $7800 for my pieces. I was thrilled that I walked out with a check in hand! A stress free experience with an honest, reliable person and a fair price for my gold. What more could I ask for? Thank you, Mary and I will be a repeat customer in the future.

Gr
Review №12

Spoke with a gal about a item I had. Her prices were the best in town, her knowledge and customer service were great. She have me information she had and went above and beyond any other shop I had called. I wish all companies had this much integrity and info. I would do business with them in a heart beat. Two thumbs up

Sa
Review №13

I have never sold gold before and Mary at Valley Goldmine made the experience easy and smooth. She explained the whole process and made me feel at ease selling my items. I requested an appointment online, and that day she was able to see me. She went out of her way to explained the whole process and was super knowledgable about the gold and its value.Thanks Mary!

Ti
Review №14

I have worked with Valley Goldmine for years through multiple ministries at Scottsdale Bible Church and recently as a private individual. All the people I have worked with have been exceptional to work with and Mary, well, it doesnt get any better than that! She is amazingly attentive and cares for her clients! What can I say, except five stars!!!Tim Owens

La
Review №15

Thank you, Mary for being patient and willing to explain how precious metals and diamonds are valued on the open market. Your broad knowledge and expertise in the areas of estate and gold jewelry made my visit most educational.

Ra
Review №16

I have never sold gold before and Mary at Valley Goldmine made the experience very easy. She explained the process and made me feel comfortable selling my items. I highly recommend Valley Goldmine. I called her and that day she was able to see me. Made the whole process super easy. Thanks Mary!

Fr
Review №17

Knowledgeable, friendly and professional.

Ma
Review №18

I had an extremely professional and pleasant experience at Valley Goldmine. Mary Beth took her time to explain details related to my items and I felt very satisfied with my dealings with the company. Would certainly recommend them and will definitely use them in the future.

it
Review №19

I had a memorable experience meeting Mary. I was surprised how quickly she returned my call. When I met her she was open to answering all my questions honestly about my jewelry. Mary gave me the best prices. FULLY RECOMMEND.

Pe
Review №20

The only place I will sell my gold is with Mary at Valley Goldmine. If youre looking for honesty and the best prices see Mary.

Ho
Review №21

Mary is very kind, professional, and has extensive knowledge of the gold and silver market. Most importantly, shes very honest and seems to love what she does.Will be going back to her in the near future!

Ha
Review №22

Mary was great! She explained everything and was very insightful, very kind and easy to work with! I got top dollar for what I sold. I will definitely be going back to sell again!

Re
Review №23

I first used Valley Goldmine when they did a gold buying party several years ago at my childrens preschool (as part of a fundraiser). I thought they were very fair and made the whole process easy. Ive gone to their office a couple of times since then and both Mary and Michael are very professional, friendly and trustworthy.Of course, gold and silver prices fluctuate, but the entire transaction is done in front of you and Michael takes time to answer questions. He also personally removes all stones from rings and pendants and mails them back so they may be used in another piece.I would highly recommend Valley Goldmine if you have jewelry that is broken or no longer worn because of the honest, personal experience as well as the fair price.

er
Review №24

Met with Mary today. She is very professional and informative. She made it a great experience and she is very honest throughout the process. I would highly recommend her.

Li
Review №25

I contacted Valley Goldmine because I had some mismatched and unworn jewelry items. I received a response within an hour, set up an appointment for the following day and walked away with a check. I would have considered that to be good service however Mary with Valley Goldmine went above and beyond good service. She realized she had miscalculated the amount owed and contacted me within hours to arrange an additional payment. Based on my experience, I would definitely recommend Valley Goldmine as a prompt and trustworthy company!

Jo
Review №26

They came to where I live, evaluated scrap gold and silver, took it to the refinery, and gave me FAR more than I thought I would get. The arrangement is that our Foundation gets 10% of whatever is sold, and thats great. Everyone wins. Im doing private business with them, too.

An
Review №27

My mom and I went to Valley Goldmine after going to another place in Phoenix to sell some gold. Mary offered a price that was 200$ more then what was offered from the last place. It was a great experience and Mary was amazing! I recommend going to Valley Goldmine if you want a great deal.

Ka
Review №28

Not only was Mary from Valley Goldmine quick to return my call she went out of her way to meet with me. She was informative and taught me quite a bit about the gold business. I highly recommend this company!

Ch
Review №29

Mary was such a delight to work with. She was super helpful, explanatory, and above all honest with me. I would highly recommend to others.

Ti
Review №30

I live in Chandler and found Valley Goldmine on Google. The first impression of their website looked clean, professional and easy to navigate. I have never sold jewelry before and I was dreading that I would have to go to some Pawn Shop in a old or bad part of town complete with the iron bars on the windows and doors, and a rent a cop for security.Going with my first impression, based on their website how they are not a Pawn Shop, but a very clean and easy to find office building in Chandler off of Cooper and Ray Road. I completed my appointment request form and provided a date a time that would work for me to meet.Mary almost immediately contacted me by cell and also followed up with an email that the time I wanted to me was no problem. I got my jewelry items, misc broken gold chains, earrings and some mens and womens ring, in a small shopping bag and meet with Mary at my scheduled time.Mary was prompt, friendly, very professional and knowledgeable as she went through my unwanted items. She explained each step as she examined each piece of jewelry and then performed a chemical test to determine that if the item was stamped 14k, that it was in fact 14k and at what percentage of gold and silver. There was one mens white gold diamond ring that I was not sure if I would sell as jewelry or sell it to Mary for melting. Mary provided honest answers to my questions and even provided a information sheet on how gemstones (diamonds) are graded and cut. After our discussion, I decided to go ahead and sell the ring to Mary since the dollar amount she offered was right up there if I have sold it as jewelry on a website such as Craigs list. I also did not want to deal with the hassle of having complete strangers come to my home and barter my asking price down.My appointment lasted about one hour and I was very happy with the amount of money I received for jewelry that I was not wearing anymore. To think that this stuff was just sitting in a jewelry box and a jewelry dresser tray not doing anything but collecting dust. I highly recommend Valley Goldmine to anyone who wants or needs to sell there fine gold and silver jewelry for above what they would imagine they would get otherwise at a Pawn Shop. I will definitely be coming back in the future as I need money to help pay an unexpected emergency or repair bill. Great Job Mary!!! It was a pleasure doing business with you and Valley Goldmine!Tim - Chandler, AZ

Kr
Review №31

Fantastic, helpful, lovely professional staff and Im really happy and satisfied with my extensions. The perfect find and definitely recommend this place.

Ad
Review №32

I recently used Valley Goldmine and was impressed with the results. Considerate customer service, prompt and swift meeting and results as promised with no hassle. I would recommend to a friend.

Ha
Review №33

Met with Mary last week to sell some gold junk of mine and she was GREAT and beyond my expectations. Thank you for the experience Mary! I will definitely recommend you to my friends and colleagues!

An
Review №34

Polite, fair, honest and has in-depth knowledge of the gold and silver market. I Would definitelyrecommend.

Fr
Review №35

Prompt service, fair prices, very smooth transaction. Would recommend to all.Thanks Mary!

Ja
Review №36

Wonderful to do business with. Would highly recommend!

Ge
Review №37

Great experience very reasonable payout thank you Mary. Definitely recommend.

Ro
Review №38

Professional and honest. If you are serious about selling any jewelry, dont go anywhere else.

Jo
Review №39

Very good deal and Mary was easy to work with.

Vi
Review №40

Need an appointment

Information
10 Photos
40 Comments
4.8 Rating
  • Address:4600 E Washington St #300, Phoenix, AZ 85034, United States
  • Site:http://valleygoldmine.com/
  • Phone:+1 602-445-6113
Categories
  • Gold dealer
  • Diamond dealer
  • Jewelry buyer
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–2PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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