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Buffalo Exchange
3450 N 7th St, Phoenix, AZ 85014, United States
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Buffalo Exchange
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Mi
Review №1

Cool place to buy some higher end consignment goods...I found a pair of nearly new Lulu Lemon pants for $23, and a pair of Buffalo jeans for $20. Both are a score!

Ro
Review №2

Havent been to one in years. Had a blast with my daughter picking out some great clothes. Great selection and staff were so great. We will absolutely be back.

Da
Review №3

The experience was awesome it was so easy to sell some of my clothes and they really gave me a good value overall I definitely would recommend going there if you have lit clothes that you want to sell

As
Review №4

Took almost all the clothes and shoes (about 20 items) for them to only give me $3.50 for my belongings. Now I originally wanted to just donate the clothes anyway but he excuse was that they werent looking for clothes like the ones I took in which was the same clothes that they sold. Im sure they will just hang all those clothes up and sell them anyway but come on. Why try and take advantage of a customer. I even took a pair of shoes that were worn 1 time, in great condition and I know for a fact they wouldve sold. I wish I wouldve taken a picture or now at least kept the clothes to take them somewhere else but I am 9 months pregnant and it was hard enough for me to get there. It was really a waste of time when I couldve taken them to the thrift store thats about a mile away from me. People will always profile you by the way you look though. Its just the world we live in

Ar
Review №5

I was pleasantly surprised by the amount of plus size clothes they had available. Good mix of non binary clothing. Make sure to try your clothes on before you buy them!

Jo
Review №6

Do not actually exchange buffalos here, but they did give me a few dollars for some clothing items I had with me...I guess because I am an exceptionally trendy person to young hipsters.

Al
Review №7

Tried to make an appointment, they put me on hold for 15 min... i called again i explained what happened and theyd ask what can i do for you? Like ok so you obviously dont care about peoples time, if theyre like that for an appointment i cant imagine for them to go through my clothes

da
Review №8

Once or twice a year I clean out my closet and take all the goodies to Buffalo Exchange. They take the finer quality items that I dont care for anymore and in exchange I shop for some new threads.. you cant beat it!

Da
Review №9

I was pretty impressed by this location because the store is very clean and organized. Also, when youre selling your clothes its by appointment, and they take only about 15-20 mins to look through your stuff. Ive had other resale shops with a wait of like 3 hours, so this was a very nice change.

Li
Review №10

This has to be my favorite location. I am always able to find atleast a thing or two that I love! Also big props to the staff for always being so kind.

Le
Review №11

Smaller than the Tempe location, but a very helpful staff. Theyll even help look for items for you.

De
Review №12

Great selection, friendly staff, staple of Phoenix.

Ro
Review №13

Places good if you buy something you dont like and you put it back in the package and your not even wearing it or if it is just right off Christmas& or if your family member gets you something you dont like .Absolutely zero quality other than that.

Am
Review №14

Meh. The jewlery is cool as the cashier was super nice. There were no plus sizes... Dont mean to be a downer, but thats important to me. Sorry if larger sizes wreck the cool-vibe in the store. Even though they depend on whats brought in, effort to obtain larger sizes could made.

Li
Review №15

I love this store so much. The environment is very friendly and fun, their clothes are epic to say the least and theres something for everyone. They have ethical business practices and donate to charities. In addition the staff is friendly and helpful:)

Va
Review №16

Before I get started on the clothes, if you are sensitive to dust, I wouldn’t step inside. You can see in the photo how dirty the hangers are. They left black marks on my hand. Customer service here, however is great. The lady that grabbed my things for me to sell greeted me at the front with a friendly smile. And while I was shopping and had 7 items hanging from my left wrist a nice young lady asked if I would like to get a fitting room started. And of course my answer is yes.This place carries mostly casual clothes and catered to college and high school students. I came to see if they’d buy any of my clothes, but they didn’t take my light blue jeans, romper, men’s nice button ups or professional pants, not even my BCBG nude strapless dress that’s in great shape and trendy.The lady that helped me was very nice, but there isn’t a lot of quality clothes here. You’ll need a lot of time to rummage through racks and racks of clothes to hopefully find one or two good pieces. Mostly fast fashion wear. Stuff you’d see at H&M or Forever 21 and other similar brands. I did see a few Ann Taylor tops and a beautiful xxs Marciano dress that was too tight even for me and I weigh 94 pounds at 5’5.5”.In the photos you can see how some are in very poor condition and they seem to have bought those from other people. Tattered fabrics and some knitted stuff had stretched out holes. I tried on 9 items and left with zero. I was searching mostly in the small sections of the racks. Maybe other people have better luck. This is my third Buffalo Exchange I’ve been to and over the years I haven’t had much luck. Last time I was lucky I found a nice Nasty Gal knitted sweater in Costa Mesa, CA.Oh and there’s a private parking lot. No problems with parking. There are handicap spots also, but the doors are not handicap accessible. I think my time is better spent at Nordstrom Rack. From my experience at all of the Buffalo Exchange locations I’ve been to, I haven’t met employees that had good taste here. If they did, they’d carry a better selection. My guy friend has much better luck at Crossroads. He always finds such nice stuff there. This review is coming from an image consultant and publicist.

Ni
Review №17

I love this place, awesome customer service, I love the feel of the place and the people working there, they are always so nice and so welcome to everyone. Their selection of fashionable mens clothing is really refreshing after sifting through other thrift stores for hours trying to find a simple t-shirt

Lu
Review №18

Great spot, for thrifting; always a toss up for what you might find.

J
Review №19

This store has friendly staff, but they are about as soulless as any corporation- just on a local level.

Br
Review №20

I love the vibe of this place and their employees, you will find good staff, I would definitely come back.

De
Review №21

First time at this location, second time selling with Buffalo Exchange. I dropped off my items and had a pleasant experience; the associate was very helpful explaining the rule changes due to Covid. I was called the next day to pick up the remainder of my items. The girl that helped me acted like she had an attitude problem, insisted the box I brought in was theirs, and hurried me on my way. I was told over the phone they took one jacket, several T-shirts, and a pair of shoes. When I brought my remaining items home, I realized I was missing some items. I called to see where the discrepancy was, and received the same girl on the phone. She gave me lame excuses before finally stating they actually took nine items. No apologies again, just lame excuses. If they had told me they took nine items, not five, in the first place, I would have not had to call back. Perhaps this girl considers herself a fashionista, but she missed basic customer service.

Me
Review №22

Staff is nice, good selection.

Ge
Review №23

Saw 4 of the same T-shirts hanging there from 6 months ago. One specific buyer the big girl is picky and biatchy as usual.

Je
Review №24

Tried to make an appointment. Had one scheduled at 2:40 December 3rd 2020 pm and got a confirmation text the next day for 3:20.. so I called up there they said they didnt even have me an appointment set at all and they had scheduled someone else! I could hear them laughing in the background like children. very unprofessional the manager wouldnt even get on the phone to fix the problem. No wonder this buffalo exchange has a low rating already. Cant even spell a name much less read or write. The buffalo exchange corporate needs to come and investigate this poor excuse for a store. Get some professional people to run it and maybe your ratings will go up.

Ni
Review №25

Great store. I sell clothes here and they will buy unique clothes and give you cash or store credit. I dont get the poor reviews the only negative at the Phoenix location is there is not a lot of parking and not a lot of space to shop and you bump into people. They have very cool unique gently used or new clothes for great prices

A.
Review №26

Buffalo Exchange is Phoenix original that’s been around forever. There are several locations throughout the Valley. You’ll find a variety of clean used clothes, shoes, and jewelry at all locales. We always go here to find our jeans and one-of-a-kind tee shirts. You’ll enjoy browsing around.

Al
Review №27

They post on their website that they buy an sell gift cards. They dont they lied

Ju
Review №28

Everyone was so friendly, COVID-19 precautions in place, overall flow was great. It was nice and clean, well staffed and selling appointments work great! I actually like the selling appointments better than pre-COVID practice. Great finds too!

Al
Review №29

Super nice people.

La
Review №30

These people are theves bought in a 300.00 peacoat made out of wool and cashmere brand new, and they offered me 13.00. I will never give them my business. Only desperate people would sell their merchandise here. Or other theves that want to just get rid of their stolen goods. I just dont see it any other way.

Ma
Review №31

DO NOT SELL CLOTHES HERE -I recently brought a bag of clothes in to sell. They insisted that I take a seat and not stand at the counter to watch them pick through. 20 minutes later they communicated that they had taken 2 items and I could either retrieve 20 dollars cash or store credit. Unconsciously and being trusting I never thought to ask them what they took. After getting home and looking through my clothes it turns out they TOOK 8 ITEMS OF CLOTHING that they never paid me for. Will never sell clothes at a buffalo exchange again.

Ke
Review №32

Great finds always. Clean and organized clothing racks. Such friendly staff very kind and helpful.

Gr
Review №33

Nice clothes even in L/XL

Bi
Review №34

Its not for everybody, my wife found a couple of items. The fact that my stuff went to a rescue mission made up for the fact that almost none of my plus size items seemed good enough to sell. There is a huge market for larger sizes in Phoenix where people cant afford to buy new. Might want to look into a big and tall section for your store in Phoenix. Nevertheless your support of outside agencies left a very positive rating in my book.

Ch
Review №35

Friendly staff for the most part. Well organized. Nice selection of items. Some really good brands! Great change rooms! Good prices!

za
Review №36

I have always enjoyed the Buffalo Exchange chain in general. I like this specific location because others in Scottsdale and Tempe are often picked clean. I typically find very good finds here any time I go (I dont go often, maybe once every 1-2 months)Staff is VERY friendly, I always have great conversations with them during my visit.I still go to other locations every now and then and get good finds, but will reiterate the best finds have been here.

B
Review №37

Never shopping here again. Being a long time customer here, I’ve never tried to sell clothing here. Until today that is. Their website claims to look for men’s clothing and plus size clothing. Both of which I brought in. Very trendy in style expensive clothing. I brought in probably 20-30 outfits. They took almost nothing. I think this place discriminates against plus size clothing because the bigger sizes I had they didn’t even take a second look at, and the stuff that wasn’t as big they did look at more closely. The stuff they took was stylish but smaller in size. The stuff that was similar style if not more stylish but bigger sized they didn’t take. The girl held up a lot of outfits that she seemed to like but because they wouldn’t fit her, she didn’t take them. She kept saying “oh this is cute but it’s way too big”. A lot of plus size people want cute clothes too and that was really insensitive considering any time I’ve been in this store I’ve rarely found plus size clothes there. All these stores discriminate plus sizes and therefore I am never shopping here again!

KA
Review №38

Clean place & friendly staff. They have cool stuff and a nice selection. I located some great finds at affordable prices. Really casual and laid back vibe here. Its like a younger thrift shop for mostly clothes where you can sell or exchange decent apparel from your own closet. Hence the name Buffalo EXCHANGE. 😊👍I plan on returning when in the area as it seems the turn around for inventory quickly changes.

Sa
Review №39

I came in with a friend with clothes to sell and this being our first time checking the place out. I had various name brands that I was hoping to sell, and both my friend and I came in before the 30 minute closing mark. Nothing got looked at. It was a very quick go through. What was folded was placed on the counter how I had in the bag. Didn’t take the time to look. They looked at other people’s clothes and looked at it fully but not ours. Was not impressed. Two people had gone through my clothes. Took 2! One was a short hair blonde bleach looking haired lady and the other was a long red haired older looking lady. If they were trying to close up quick, they could’ve said come back in the next time and try earlier. I will not be coming back to try to sell clothes here again. If I could rate they’re buying skills it’d be a zero

Di
Review №40

Dont believe what their website says unless you have a wardrobe that screams Im going to Coachella. Theyre not going to buy any of your clothing. The buyers also are dressed that way. Theyll go through your items in 10 seconds or less without a second thought and make you feel very small even though theyre probably teenagers. Good for them for putting together wardrobes that cost less than $5 but who goes out looking like theyre sitting next to the Burning Man stage everyday?

Ma
Review №41

Definitely make sure you read reviews before you come and waste a trip to haul clothes. The guy told me “We’re looking for wind breakers, band shirts and Harley Davidson clothes” So don’t waste time bringing clothes that are in style, clean, cute, name brand or popular because they only want old fading band shirts and wind breakers. I should’ve read the reviews before hand and I didn’t. The employees seemed nice but people just need to read the reviews and they won’t be so angry. It isn’t a normal second hand store. Old and “Vintage” is what the trend is.

Re
Review №42

This place used to be great at their other location. I really don’t like someone half my age schooling me on style.....really? I have brought in plenty of stylish things that were rarely worn, only for them to not take it. They never seem to take anything!

M
Review №43

If you know brands and styles you can find a real bargain now and then as most of the buyers dont really know what theyre doing. For example, I picked up a Ralph Lauren black label shirt ($300+ retail) for $14. In comparison they usually price a GAP shirt at this price or a little higher. Now, if youre selling stuff you can expect them not to take most of your stuff and the stuff they do take will likely be under valued. I took a brand new pair of selvedge Vince jeans which can retail for $200+ and was told theyd price them at $35 of which I would get 30% ($10.50) in cash or 50% ($17.50) in trade/store credit. Needless to say I kept the jeans. Its fine if youre not that invested in your stuff but personally I find it insulting when I bring forth something that is beyond appropriate for their store and customer and they reject it or expect to get it for far less than what its worth. With the many different options available to sell clothing and accessories youre likely better off with any other option -- on-line, consignment, even a garage sale.

Sh
Review №44

This place has always been the WORST! I bought a jacket from them for $37 and returned it to them... for $6.00!!! To top it off they never hold anything for you! Their policy is to hold an item for 24 hours. I came back 12 hours later for a jacket and some shirts I put on hold and they sold the jacket! Or it somehow went “missing” The shirts were still on hold too so someone cleverly let the jacket go. They had “no explanation” as to why something from the hold rack was sold. You’re way better off in the Phoenix location. Tempe is a bunch of rude, sneaky, people who will screw you over with any chance they get.

Do
Review №45

Im a fan but the buyers choices of what to and not to buy are questionable. Im an old school former employee that keeps up with whats trending and whats always a seller and what not to buy and unfortunately the buyers at this location lack this skill. The manager rang me up and hes always a pleasant and helpful person, no matter how busy it gets. Id say all in all, a splendid shopping experience!

Ru
Review №46

Everything is too expensive to be second hand😔

Ro
Review №47

Always have the clothing you might be looking for,at one of there locations.

Ev
Review №48

I always come here with high end and top notch items and they always give me chump change!! 🤦🏾‍♀️ It’s really ridiculous. And I always bring a ton of things at once and it seems to me they only pick one or two items, lol I don’t get it. I’ll be taking my items some place else. The amount they offer you for YOUR items It’s NOT worth the trouble of hauling my items up to buffalo exchange.

Mi
Review №49

Employees weren’t very kind

Da
Review №50

I never plan on buying anything but whenever I go I somehow always end up buying something I dont need. Great price and very rare clothing items. Just cant past up on a great deal!

Ju
Review №51

I love love love this place!! I absolutely love the staff. I bring them Yummy treats every time I come in. They deserve it. I like the fact there are familiar faces when I return. Many of the employees have been there for many years. The shopping is an experience for sure. Great jewelry and shoes all one of a kind. Bringing clothes to sell is is fun for all. Great job to the staff... BRAVO!!!

Lo
Review №52

The staff are rude af and snobby. It seems they are trying to be unfriendly as possible. I love the concept of Buffalo Exchange but the customer service makes me rather go to Goodwill.

Sc
Review №53

In my opinion, one cant go wrong with Buffalo Exchange in general, no matter if its the Phoenix or Tempe location (although the Tempe store does cater to a younger, college-aged crowd, and thats understandable). But, the Phoenix store is my definite favorite of the two, hands down!Conveniently located, super clean inside and out, friendly staff (the majority of them, anyway), fast service, and usually a good selection of clothing to pick through (and obviously, the selection WILL vary from day to day, which is the nature of the beast whenshopping second-hand clothing).If youre selling clothing, all I can say is that in MY dealings with the buyers here, theyve always been reasonable with their offers!The Phoenix store gets a well-deserved, 5-star rating from ME....all day long, 7 days a week and twice on Sunday!

Au
Review №54

I love the finds of something old but New in my find. Very convenient when shopping at lunchtime and looking for that special outfit for the next Holiday Party or Event! HAVE FUN SHOPPING!

Je
Review №55

I used to love going to this place to buy and trade clothes, but ever since theyve moved to this location, theyre not what they used to be. I bought a shirt here and then they told me its not good enough to take it back, even though I never wore it. Theres this new attitude they seem to have now and Im not a fan of it. Been a customer for over 6 years but Im fed up with these guys now.

Ho
Review №56

Staff was really sweet. I liked their vibe. Love that they ditched bags. Love that they put the money they would have used towards bag towards other organizations (bettering Arizona) & theyre right next to an awesome taco joint!

El
Review №57

Love the fact that I found the perfect gift!!

Ro
Review №58

Staff is very friendly. Store is clean and has amazing deals!

Lu
Review №59

Cant see how this place has the bad reviews it has... one of my favorite places in the valley to get clothes and various other stuff they have in at the time. Reasonable prices and friendly staff have been part of all my visits.Some of the best I have is from here, and Im more than happy with it.

Je
Review №60

They cheated me out some money! Told me one price, I left and came back and they upped the price. Plus they only look out for their own kind! 🤔🙄👎

Ky
Review №61

Great place! Love all the fun finds!

Fr
Review №62

Located conveniently. The shop is kept clean and organized for a clothing exchange store. The girls working there (went there when all the staff were female) were just amazing. Not only helpful but always with a jolly smile. Got some good recommendations for brunch. Anyways... Great value for what I sold

Ga
Review №63

I must say that I did not get any condescending vibes from the staff. The clothing selection was stylish and interesting. The prices were fair. Did I go to the same establishment as the negative comment folks did? Plus, it is next to a kickass taco joint and across the street from a cool guitar shop.

SU
Review №64

They sell coffee. I need coffee now. It is convenient.Nice store and not many people here. It is 5:50AM. On a Saturday. Sigh.

Mi
Review №65

As many have mentioned they are very random at picking what to buy. I thought for sure the other reviewers were just bringing in older, worn clothing (which after looking at the selection, may be what they want haha). The ladies working were nice and helpful, and the buyer was okay but not very friendly. Nothing personal, but I wont be back to this location. The store has changed a lot over the years, its not worth it anymore. I couldnt find anything worth buying Id rather just go to the mall.

La
Review №66

Great place for the college crowd! You can bring your gently used in style closet leftovers and exchange for cash or store credit...take the store credit! You will spend it! Staff is always friendly!

Do
Review №67

Fun, friendly staff. Great prices for name brand new and gently used clothing. The store is clean, well organized and nicely laid out. A fun, hip place to shop.

Ja
Review №68

Just brought in 4 pairs of $70 per pair jeans that I wore a couple of times and they wouldnt take them because of the contrast stitching? Whatever that is...these jeans were bought at The Buckle and are definitely the style right now but the goth chic helping me didnt have a clue. I never wore these cuz I lost a bunch of weight right after I bought them. This place is a joke. Dont waste your time there.

N
Review №69

Always find great pieces here. Parking can be hard to find sometimes. Love the staff too their super friendly :) I come every weekend. Love this place

vi
Review №70

Lets begin with the BETTER THAN THOU staff members that make you feel like youre not worth spitting on. They have no professionalism, are disrespectful, and have no business,etiquette. They ever buy any of my items so I usually end up selling them for much more on CL. To be fair, I have to admit, they did offer me $5.00 for my brand new, tags still hanging, $325.00 pair of New Religion Jeans. Do yourself a favor. Dont waste your time

Ki
Review №71

Brought some clothes that I no longer wear into this location, and was able to use the store credit I got to get some great new pieces at a reasonable price. They wont take everything, but can donate what they dont take to a local charity for you, which I loved! The staff was friendly, the line moved quickly, and they have tons of fun, funky pieces to browse - along with some great designer items too!

no
Review №72

Large place that had a sort of thrift store vibe. Not too much vintage clothing, but you can find stuff if you spend the time looking. Has great parking.

Su
Review №73

Great deals on gently used clothes. Vintage and new trends are my favorite finds here. Love this place because they only take the best.

St
Review №74

Good selection here. I couldnt find anything for mens shorts but there was at least one good find for everything else u was looking for. Very friendly staff as well

Lo
Review №75

This store carries nice items but my personal opinion is the prices are ridiculous. I was told you can either get 30% for your items or 50% store credit when exchanging your merchandise. To each its own.. But its a No for me on price but a Yes to do business. But dont just take my word on it. Check them out even if its just to exchange some unwanted garments you have laying around your house👍😊

Mm
Review №76

Hands down the best location for buying cheap and styling mens clothing. Unfortunately the selection is usually scant and requires some digging. The womens section is far more abundant. Very good, overall!

Hi
Review №77

The buyers are inexperienced on fashion, brands and style. They dont know what is what. I brought in a pair of Minnetonka boots that retail for $150 that I wore probably twice. The buyer said they are common and could be found at Target for $10. I didnt know Target sold Minnetonka suede boots. And they arent in demand, when they can be found on everyones feet at Coachella and are currently being sold by Freepeople. These girls dont know what they are doing and have no fashion sense what so ever. Im surprised they are still in business with all of the terrible worn out clothes they are over pricing and selling

Sa
Review №78

They only buy brand new cloths.they give lot of silly reasons for that.i wasted nearly 2 hours there .i think this place is not worth for selling your items. UPDATE:REPLYing to the owners response---> The cloths what I brought to your shop was in excellent condition but please dont change your buying needs every hour which will be difficult for the people to sell their cloths in your store .The people who sells their cloths are also your customers and not only the buyers.

Me
Review №79

The best clothing selections Ive seen so far in thrift in pheonix! This is a gem I dont want anyone else to find out about. So in love

Wa
Review №80

Great place. Wide & wild selection; excellent prices. Staff who are knowledgeable.

Ro
Review №81

Buffalo EX. used to have polite employees that knew how to buy and sell used fashion clothes from ALL decades.Now it seems they hire whoever, give them NO training, Do not watch them to see how they are interacting with the customers or even check them to see what they are buying for the store.I worked at the sister store CROSSROADS some years ago in California and the staff in the Phoenix store would not make it there---,they would be let go as soon as the Manager heard them disrespect a customer or seller.It must be I am getting old, but you used to get the benefit of the doubt and some respect as a customer when you shopped at Buffalo EX. Oh well......I am sure the other used clothing stores popping up around town will inherit all of Buffalos customers over the next few months/years and Buffalo EX. wants it that way....

Ka
Review №82

I just have to note- great staff. Friendly service. Some things are overpriced but then dont buy it.Everyone is mentioning these people have particular style and dress like last chance Urban Outfitters. Yes guys. Its called style. Ive lived in Phoenix for a year and a majority of people out here are incredibly basic lacking any sense style whatsoever. With that being said, I wouldnt really take any of the previous reviews to heart, as these people should be going to a Kohls and leave Buffalo Exchange to people with a sense of style that goes beyond what a mannequin in a store tells you to wear. Thank you.

Jo
Review №83

Lots of expensive clothes for cheap. Ive flipped a couple buys on eBay for some quick cash before, but thats not always possible depending on what they charge. Return policy is pretty harsh, but it is used clothes. This location is better than the Tempe one by far.

Vi
Review №84

Im on the fence about coming here today. Ive never sold here and have some very high end things that have never been worn with the tags still on it but am too scared to drive all the way down there and get told either sorry we dont want it or heres $2.00 for your stuff. Idk.... these reviews paint a bad picture of the buyers that work here and I feel like they probably arent gonna give me anything for my stuff. :/**** I went there and didnt get anything near what my items were worth by the way. :/

Ch
Review №85

I tried on a shirt and than realized it has a blood stain on it. I tried to be discreet and tell the big bearded fellow and he replied with, yeah OK and so does most of the stuff here. This place should be called (HWA) Hipsters with Attitudes.

st
Review №86

Too jam packed and the prices they demand are equal or higher than to buy it new. Buffalo exchange needs to get their act together

Da
Review №87

Total rip off, $5.40 for a $225 shirt. Way to take advantage of people.Update, went back after a few days and the shirt I was given $5.40 for was selling for $60. Go else where if you want a fair price

Au
Review №88

Wont be trying to sell here again. I cleaned out my entire closet and separated all the name brand and new items (still with tags), leather bags, etc. Two bags full of stuff and not one item was selected. I should have just walked out when the girl that was reviewing my items turned to one of the other buyers and asked It probably isnt a good day to sell my things, huh? She also didnt seem too attentive because she asked me about how my day was going twice in a row, maybe a minute apart. Probably should have asked for a different associate considering my somewhat casual style versus her plastic shirt/bra outfit. Maybe Im just not funky enough to sell clothes here. I get that inventory may be higher at times, but when I bring in trendy, new items with tags its a little frustrating when they get overlooked. All of my items went promptly to the salvation army, I didnt want to deal with schlepping my things to a different store just to be turned away.

Pe
Review №89

My kid loves it!

9e
Review №90

Great place to shop youll always find things that you didnt think you would.

Ja
Review №91

I came in today to sell some of my clothes, many which were name-brand and very expensive. The store clerk only selected one thing and when we asked what he was looking for he mentioned that they look for clothes that fit the college street style. It’s strange to me because a lot of my items were purchased in the last year from popular young adult stores and he said it looked like I really dug in the back of my closet for some of the items. He was very friendly but I don’t understand their selection. I won’t be returning.

Me
Review №92

This is a great place to take your new style less than 2 years old clothing to sell you get 50% and trade or 33% in cash of what they will buy it for keep up the good work guys

Ca
Review №93

I worked for two hours getting 2 bags full of clothes and a crate full of shoes and traveled 20 miles just to be told that they didnt want my summer dresses and tops and shoes, they are way to picky and judgmental for me, I feel staff wasnt trained right, the worst place ever, my 4 friends that recommended I go there will now be going so.ewhere else with me......twice as nice is much better

De
Review №94

I went here on June 29th around 6:15 expecting to sell some clothes I had. When I was being helped the woman who was helping me didnt even care to finish looking at my clothes she just said Im not taking anything I felt really embarrassed by her remark and was confused when she didnt even look through all my clothes. She was a very rude person and I dont think her worth ethic is right for that store.

To
Review №95

Was excited to come in, until I saw the reviews on unfriendly/inexperienced staff, and apparently how they steal from sellers. Will not be coming in.

Ma
Review №96

Smaller than the Tempe location, but super cute stuff and very friendly staff.

Cy
Review №97

The workers are nice. The store is a little pricey, but the stuff is great.

Gr
Review №98

I have to give this place one star because theres an employee there who acted very discriminatory to my friend, very possibly transphobic. She really was rude, and seemed to barely even look at the clothes my friend brought in. The buyers hair is short and blonde and she has blue eyes. Many second hand places are often mocked for their holier-than-thou attitudes, so I think places like this should be mindful about that.

Je
Review №99

Eh ... Kinda sad to see such a great store go from such a small business status to a big business. Buffalo exchange is not the same like back in the day. The buyers are lousy uneducated I dont care if your in college and this is where you work, that does not justify your lack of experience and knowledge with trademark designer labels both current and vintage ... I am cautious as for taking items in that I must get a certain dollar amount for, so I will stay as the buyer goes thru my selections, otherwise you will get taken advantage of with your items. Back in the day they bought everything I would bring in but since the status from small to big they have corporate structural ethics they strongly enforce but like I said its sad. . Oh well nothing lasts forever once you get too big.

Er
Review №100

Great shoes and clothes.. love too come back

Information
73 Photos
100 Comments
3.5 Rating
  • Address:3450 N 7th St, Phoenix, AZ 85014, United States
  • Site:https://buffaloexchange.com/locations/phoenix/phoenix/
  • Phone:+1 602-532-0144
Categories
  • Consignment shop
  • Used clothing store
  • Costume store
  • Thrift store
  • Vintage clothing store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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