user
Sound Image
4146 W Camelback Rd, Phoenix, AZ 85019, United States
Appearance
Sound Image
Comments
Dr
Review №1

Great customer service, reasonable prices, AND they get the job done right!!!! Unlike many shops they dont try to milk you for every penny possible then do a poor job with repairs, installs, etc. They take the time to figure out what is needed, communicate exactly what should/will be done & what it will cost so you can make an informed decision. They get everything done quickly too!! Ill definitely be back!

Da
Review №2

Took my gladiator to get my system in and happy with their work and the price!

St
Review №3

Absolute garbage customer service. When they installed my amplifier to my truck they caused all my parking lights to malfunction costing me $400 in damages. I talked to the manager there name will . He didnt want to take responsibility of damaging my lights. Their technicians look like they came out of a halfway house So Be aware of them short circuiting your electronics. because they wont admit to any damages that they do. These are my before and after pictures of my lights. They were working absolutely fine before I drove in there.

Me
Review №4

I love this place. They installed my speakers and installed a key fob for my Tahoe. The service was great, the people were great and I could not ask for a better place to get my speakers installed.

Ha
Review №5

Fantastic spot, really cool dudes. Same day, and quick with my instal. Will be going back for more services, and most definitely will be recommending!!!! Thanks a lot for taking care of my needs! Very happy with his prices!

Ar
Review №6

Very good customer service, I was looking to buy a new 2 line converter instead they help me out and gave me an extra connector looking forward to seeing them again to purchase an amp

Ro
Review №7

I was calling all over town looking for a place to buy an alarm and have it installed. I was getting quotes any where from $250 - $400 plus extra for the parts and labor for a basic alarm. I place was $600. So I started Googling stereo shops and Sound Image came up. I remember seeing this place as a kid and always busy. Now I know why. Great prices friendly staff and quick service. I paid far half of what some other places quoted. Lets just say basic alarm no remote start or anything fancy and the install for way below $250. I am happy with the work and service and I will be returning to have speakers and an amp installed by them. You need to get there early cuz they is BUSY!! Thanks guys see you in a few months!

Su
Review №8

Unfortunately we were not there to make a purchase but had to pull into the parking because of a trailer issue. One of the employees came out to offer help and was incredibly nice. He was able to help me fix our problem and we were on our way. It was amazing to have someone be kind and helpful and ask for nothing, though I offered to pay. He insisted on helping and was grateful to do so. Thank you Sound Image for coming to the rescue!! I will most definitely come there should I want to purchase a care stereo.

Br
Review №9

Ive had the best customer service great experience please see for yourself they really made my experience worth it

Ma
Review №10

Great place. Always take care of me when I have any sort of problem and fix it like it should be fixed and do it fast once they get to you. Really chill and friendly dudes.

Ch
Review №11

I have been a customer of this location for over a year. They have installed systems on my motorcycle and one of my vehicles. The prices are reasonable compared to other audio stores and the wait times are fair. I have and would recommend 👌

An
Review №12

They definitely know what they are talking about, they all have a very positive attitude towards everything, and you can find lots of things and brands from kicker, to massive, and even full throttle batteries, needless to say, best audio shop I’ve been to!

Ed
Review №13

This is a great place to get your Drone Mobile installed and reprogram fast & quick. The staff were super nice, friendly and with excellent customer service. Thank you and be safe!!

Je
Review №14

I absolutely love this place. Great pricing and had me in and out doing an entirely new stereo and speaker installation with all and box in under two hours. Plus any trouble I ever had I just went back and they quickly took care of it with no cost. Looking for a new system this is the place.

Mi
Review №15

Took 6 hours to install youre better off finding another place close by .

An
Review №16

This is A great place to get your stereo installed subs whatever you need. They have great pricing. Highly recommend checking them out!!!

Al
Review №17

I called them for a quote to wire install a camera. I got there 15 minutes after they opened and it was super busy but they still got my camera connected that same day. I think my total was around $250. The area is pretty rough but nothing I’m not used to and the people were very nice. Definitely going back for future services.

ad
Review №18

Very friendly staff quality work lots of products to choose from good pricing and very good quality

an
Review №19

Love the guys over at Sound Image! They do great work and very professional. Very knowledgeable and up front about their service and the products they offer. Would definitely recommend them to anyone.

To
Review №20

Awesome quick service, install in 40 minutes. Great prices

Mr
Review №21

Very freindly and very fast service they did not rush it by any means they know what there doing will be coming back very soon

Ja
Review №22

Nice establishment and workers are very good 👍👌

fe
Review №23

Love the guys over at sound image. Service is great and they get you in and out in a convenient time. 10/10 service

Ha
Review №24

Great price and great customer service with Sal.

Ov
Review №25

Havent decided to get anything jus yet but they guy i spoke to was pretty cool and helpful

Al
Review №26

Weil, and his brother, the owners are simply the best. The gave me a good price and a system that seriously bangs. The gave me a good deal. Even when a fuse blew they fixed it no problem. I would highly recommend going here if you want great service, great products and quick quality installation. I came in and within about 20 minutes of my purchase my 2020 Corolla was in for install. I will be back. Thanks again guys

AN
Review №27

They did a good job on my motorcycle I was very pleased that they were

Ma
Review №28

Work done on sound system.

Ar
Review №29

It’s a Great place with great customer service! Saul is definitely your guy to talk to. Keep it up.

ry
Review №30

5 Star experience every time. The guys at Sound Image are experienced, fast friendly and knowledgeable.. My go to spot for all things Audio and more!

Ju
Review №31

Great customer service, highly recommended

Br
Review №32

Will and the guys are some of the best guys around. They wont try to push their product on you if you have your own stuff. They are also one of the only places that deal with luxury vehicles most other places will not touch Mercedes and range rovers. Moved here from St Louis with St Louis equipment and the heat was too much for my equipment they diagnosed the problem instantly I called my sound shop back in St Louis they agreed and they said those guys really know their stuff.

Am
Review №33

Very, very pleased with sound Image and their exceptional customer service and great prices they offered me! Two thumbs up 👍🏻👍🏻Thanks guys! Love my custom sound system it rocks!! 🔈🔈🎶🚘💯

Jo
Review №34

Sayel got me in right away. After looking around town they beat everyones price that I could find. They were very nice and professional. They even went out of there way to give my daughter and myself a ride to our hotel. The system sounds great, everything works great. I would definitely recommend the shop to anyone wanting a quality sound system for a great price. Sayel thank you for your help, I will only use your shop in the future.

Cc
Review №35

I recently worked with Jon to install a new sound system and I couldn’t be happier. Great place to work with, I highly recommend them!

Al
Review №36

I was a walk in no appointment had front speakers blown out. I was not sure which speakers would work good in my truck took a gamble on there recommendation They gave me a great deal on some kickers and installed it. Great sound, better that what I had before, in and out professionally installed highly recommend these guys. I drove in from New Mexico seen they were open now I’ll be back for my next upgrades.

Ra
Review №37

Came to get an interlock device installed in my vehicle, I was in and out within 20 minutes tops. The staff was super friendly and efficient as well. Definitely will be coming back!!

Ap
Review №38

System works and bumps flawlessly this is the go to place if u need a system or need one connected.........

Ad
Review №39

They are awesome!!!! They got me a good deal of Subwoofers and they also installed and LED light bar . Highly recommended Sound image

Ju
Review №40

I had a couple tough issues with the system in my truck but they figured them out. Sal is a good guy and I walked away with a working system and better steering wheel controls than I had when I went in. If you have a problem with their equipment, theyll make it right.

Jo
Review №41

Knowledgeable staff and they have very fair prices on installs . I will definitely recommend going to them for any audio needs .

Ju
Review №42

Best customer service in town! Quick with their work, honest & no bs they get their work done.

SA
Review №43

These guys are definite pros! Was super happy with the installation. Their pricing is excellent. Check them out first you will not be disappointed. The customer service was excellent, and they helped me save some money.

Ba
Review №44

I had my car alarm/remote start and my system hooked up here and they was fast and polite and have great deals they are awesome and I would definitely recommend them 110%

Ro
Review №45

Gave me a good price on my stereo

Sh
Review №46

Good straight up people... never let me down with great install prices... not like many other shops in the valley they care to do it right... dont hassle with the bs out there go to people that care about their work.. sound image is highly recommended 💯

N2
Review №47

Ive been coming here for years, Sal an Will---has always been top notch in sales an installs.. if youve tryed the rest, its time to go to the best!

mo
Review №48

Was in Phoenix for the weekend and my system stops swing by to the shop they had me go in 20 minutes. I thought my amp was bad, I was ready to buy a new one ready to drop 500-600 dollars. Honest sales guys sold me a $50 fuse holder. I left happy. Thanks salty, you are the man.

Ju
Review №49

Always great service will is the man

Ma
Review №50

Best place to get any and all of your car stereo / alarm / LED lights or light bars and custom installs

As
Review №51

My boys here at Sound Image took good care of me. All the way from installing, understanding what I wanted and actually capable to handle the job. Definitely coming back for my remote start.-sunshine

Ry
Review №52

They do great work!! Subwoofers installed, then uninstalled 2 years later. Highly recommend getting your car audio needs taken care of by these fellas

Ma
Review №53

Awesome service and great prices. Sal was very knowledgeable and friendly and the whole staff were very professional and courteous. Even got a complimentary water.

Da
Review №54

Definitely will come back for more audio upgrades. Had everything i wanted and the service was quick and simple.

Mi
Review №55

Good customer service. Friendly

Ma
Review №56

Exceptional customer service, helped me reprogram my stereo after a car battery change.

Am
Review №57

The place to go for music!! They installed a new system and it is so awesome! They were quick, efficient and friendly!

Ju
Review №58

Went in and they got me a good deal and found the box I needed for my tundra

De
Review №59

They are so NICE AND KNOW WHAT THERE DOIN

Th
Review №60

It was very fast process they installed my new stereo and within 10 minutes I was already out very nice people and they tell you what you need so everything sounds perfect

Ca
Review №61

They take care you, you are made to feel part of the family. The do first, class work.

Ar
Review №62

I love this place, friendly fast service, I will recommend any one to come here..

Ja
Review №63

Good Place to get work done. Very Welcoming. They installed my Digital Multimedia Video Receiver with 7 WVGA Display, Apple CarPlay™, Android Auto™, Built-in Bluetooth®, and SiriusXM-Ready® Ready ( Pioneer DMH-1500NEX ) no issue what’s so ever and it’s been a few months. Honestly couldn’t thank them enough.

Sa
Review №64

The had my radio before I can even say radio. Lol jp. But they definitely did a good job and it was very fast. Even went above and beyond and fixed my kep fob. Thank you to the Men at Sound Image.

Re
Review №65

Quick responsive service. Always helpful and great products.

Et
Review №66

They were friendly and helpful but most importantly time sensitive. Came in and got out fast!

Bo
Review №67

Very nice people very quick hookup I would recommend this place for everybody to go to I get their music Bob is it and everybody who goes there just mention Bob

An
Review №68

Very friendly & knowledgeable about the equipment. Good prices seems like a nice family business

Ji
Review №69

I bought a dual din Kenwood from Amazon, took it to them to install into my 2004 Escalade. They had all the parts to make it look fantastic, they even had the parts to make my steering wheel controls and integrated Bose amp work. They even installed a backup cam for way less than I expected. The whole job was done for less that I expected and way quicker than I expected. They did a VERY good job.

O.
Review №70

Depends who you talk to. first guy sent me away said they dont work in bikes. came back 2 weeks later the boss showed me how 2 do it and would not charge .

Sk
Review №71

Always fun coming in here! Good people good vibes!

Mi
Review №72

They couldnt help but they directed me a location that could meet my need!

Jo
Review №73

Great service and friendly employees. Bought a Bluetooth transmitter from them and the sound system is night and day from before I came to them. They will take care of you here

Ed
Review №74

Best experience I’ve ever had!!!!Come here for all your audio needs!!!

Ta
Review №75

My second time coming to the guys they got my 98 Chevy lumina hooked up fast same day. Great service best price I got in the valley. I trust me I shopped around stop looking fo here

B.
Review №76

Couple of years ago I took my wifes chevy cobalt to get a amp n speakers I already had installed everything was good until it started sorting out the battery... Ill give them the benefit of the doubt years later I take my 2017 hyundai accent to have my JL Audio amp sub combo put in. Everything was coo for about 3 weeks then my amp/ sub shorted out because they installed the amp power wire inside the medal clamps by the back seat. So every time my back passenger door closed it was rubbing the metal clamps until it cut it n touched ground. So now Im out $500 system because no one knows to to install. I called for replacement but I cant get any answers so I gave up. Spend the money to have it done right.

Mi
Review №77

Always a pleasure dealing with them. Fair prices, good staff, and great service! I highly recommend them!

Mi
Review №78

Great guys. Local business. Great products and knowledge!

Ma
Review №79

Great service...

Ve
Review №80

I am so pleased with thier work!! They have great customer service I highly recommend them!! Thanks Guys!!!

Ti
Review №81

Great service & pricing . Sal knows audio 5 stars

Wa
Review №82

These Guys are the best ! Very informative about what ever you have going on as for as audio equipment for your whip . My install was very clean and it sounds amazing !!!

Ra
Review №83

Great place to get your car stereo installed they get it done the right way the frist time and salty is cool he will work with u ...thx u sound image great job ....

Ma
Review №84

Good service very knowledgeable, took my 78 Cutlass 2 hours later they had me bumping on my way home thanks Sal

jo
Review №85

Excellent customer service great deals,same day service. Family owned. Very Trustworthy

81
Review №86

I had a blown 6 1/2 subwoofer in the front drivers side door of my 2017 Lincoln MKZ. I called & they said bring it in, even though I didnt have an appointment & they were very busy already. I had a quality speaker, professionally installed within an hour. I asked if I should replace the other ones, just begging to spend more & he advised, dont waste your money as long as the others are still working. Very ethical, on top of great service & price. Im not going anywhere else for my car audio needs. 5 stars is not enough. 💯

Cr
Review №87

Ive been going to these guys for a year and a half they put in my interlock device and these guys are Cool and easy to get along with I never had a bad experience with this company.. 😎✌🏽cool people good fast service

Jo
Review №88

Great service friendly employees very punctual

Ma
Review №89

Awesome quick fast not to long, for the best quality and sound for the cheapest price that I couldn’t beat thanks a bunch man 💯

Do
Review №90

I will just throw it out there, Garbage business

So
Review №91

They are very professional great customer service nice peoplei wouldnt go no where elses

Li
Review №92

Great staff and they there stuff.

An
Review №93

EXCELLENT SERVICE ALWAYS!!! Ive been going to them for over 3 years now and Im always greeted with a smile. Their prices are the best in town and they get you right in and out! I recommend them to people I meet all the time inquiring about my stereo system and who installed it!

Ph
Review №94

These guys are the best, they are very honest, quality work, very reasonable prices and they stand behind their products.They consistently promote courtesy.Whoever shops anywhere else is simply missing out... Philip.

Ke
Review №95

These guys are great! I have been doing business with Will and Sal for over 3 years now. They are straight shooters and stand behind their work! Their prices are great and they are quick. I cannot give them enough praise!I highly doubt the scenario that Nickolas described ever happened the way he described it; I say this because I know 1st hand that they do not make appointments. That was probably the third parties doing. Secondly these guys are brutally honest! I watched the owner call his wife and say something to her that 99% of men out in world would lie about and he didnt! Also the only guys that sit behind the computer are the owners and neither of them are going to follow a customer outside to yell at them. If either of them had a good reason to yell at a customer they would do it from where they were sitting. Throw you out if your being a jerk; yes they would throw you out. But not follow you out if you are leaving on your own accord. They would say bye and go on about their business.If you want a fair deal from some very ethical guys; go here!

Jo
Review №96

These guys are the absolute best! After finding them, Ill take the hour drive to Phoenix for every modification I need on my vehicle. 11/10 would recommend based on everything they have to offer. They know Ill be back for sure!

Ce
Review №97

Great place. Good deals on stereo and alarms. Bathroom available. Wait time was average considering we didnt have an appointment. Viper alarms, Kicker speakers and more. I highly recommend.

Ga
Review №98

I left 1 star, only because it wont let me leave 0. If you have a choice, I would go elsewhere. They installed something in my car, and the very next day my my key doesnt want to come out of the ignition, and my steering wheel wont lock. A week later I cant get the key out at all. I call, they say bring it in well fix it free of charge. Instead they lied, said its a coincidence that it my problem began the day he worked on it. Nothing we can do I dont believe in coincidences, and I dont do business with dishonest people, or dishonest businesses.

Ma
Review №99

Very impressed and pleased with service. Needed a new car radio. They had a good selection, great prices and no-hassle assistance. I laughed when they said theyd install and have us out in 20 minutes since they were working on other cars. Sure enough, 15 minutes later they were finished and one of the salesmen were showing me the controls for the new radio. Awesome experience! Highly recommended!

Ja
Review №100

Very rude customer service

Information
58 Photos
100 Comments
4.3 Rating
  • Address:4146 W Camelback Rd, Phoenix, AZ 85019, United States
  • Site:http://soundimageaz.com/
  • Phone:+1 602-347-8788
Categories
  • Car stereo store
  • Car security system installer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations