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Best Auto
5240 S Central Ave, Phoenix, AZ 85040, United States
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Best Auto
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Ma
Review β„–1

Excellent service. Got me in the vehicle I wanted at a great down-payment price πŸ‘. The staff is willing to work around your budget!!!

ta
Review β„–2

My wife and I financed this car in 2020. 2013 dodge journey. Unfortunately we made a bad decision. But at the time we were happy and greatful. So far our car had broken down 6 times and the check engine light is on once again. So I guess thats 7. Best auto couldnt do anything for us and neither could the finance company. Tried trading the car in when it was all fixed and dealers would only give negative equity and cash value $300.00 just my experience. I hope you all have better experiences

le
Review β„–3

Antonio sold me great car great guy very helpful! Very nice gentleman.

Ne
Review β„–4

Best place to purchase a car from, great experience, great staff and no one single sales person is pushy! They help with any credit which is a big plus for people who have rough credit. Thank you best auto AZ!!!! You guys rock

Ma
Review β„–5

Very friendly and fast transactions to buy a car. I was lucky to have a friendly and fun sale representative to help me friend my new used car. My purchasing experience was so simple and easy!

Ti
Review β„–6

Very helpful, they help me get into a car. Very nice people. I liked the car I got, it gonna help me get my credit established, Im happy that I was able to get a car. They help and listen to your situation in obtaining a car

Ta
Review β„–7

Antonio took care of me.I’m out of town I only been Arizona for a little over so far it’s going to be a great vehicle.

pa
Review β„–8

LIFE IS WHAT YOU MAKE IT !AND THE CAR HAS A PAYMENT! WANT A NEW CAR? GO TO. A SHOWCASE OTHER THAN THAT...LET US ENJOY OUR CARS! THANK YOU BEST AUTO!!!!

Al
Review β„–9

Angel and the rest of his team were very helpful n went out of there way to make sure I got this car.

An
Review β„–10

Great guys wanted to thank them for actually helping. i even had to call back to set another appointment with no hesitation they were ready to help for the second time and did very friendly to... thankyou nd my respect to the guys there . got my truck going how wanted

An
Review β„–11

Great experience and very happy to have the staff extremely helpful

Ke
Review β„–12

The worst place to buy a car from I was doing my payments and they came and took my car they stole all my stuff I had in the car they told me I had 30 days to go get my stuff and they stole it all after 10 days I had my mothers jewelry in there that I can never get back she passed away and I will never be able to replace any of that stuff ever its really sad how this dealership does people I would never recommend anyone to go there they lie all the time and their cars break down the transmission was slipping and they didnt do anything about it this is the worst dealership I have ever been to and I will not ever recommend anyone to ever go there.

Ga
Review β„–13

Im really happy with my car still running strong been over a year and I have had no issues so glad listened to my friend

Ca
Review β„–14

I bought a chevy cruze from 51st and Glandale, that staff there is super friendly and have addressed all my concerns. I would highly recommend them if looking for a nice reliable car.

Sh
Review β„–15

This car dealer ship is horrible. I got my car in July 2020, within three months my transmission went out. I brought the car back to them two times for service, And they claimed there were no issues. I was driving home from work and my car stalled and wouldn’t move out of the intersection. They are ignoring my calls and they will not help me. If you want to be stress free, do not purchase a car from them. I have been paying a car note on a car I cannot drive.

Ch
Review β„–16

Just bought a challenger and as I’m driving home the engine light comes on. Thanks guys for selling me a car with a bunch of problems that I now have to pay to repair!πŸ‘πŸ½

Ja
Review β„–17

THE ENTIRE BEST AUTO TEAM AT THE SOUTH CENTRAL OFFICE WAS AWESOME. EVERYBODY WAS SO HELPFUL. SPECIAL THANKS TO ANTHONY, REBECCA, AND PAUL. THANK YOU GUYS FOR SUCH A WONDERFUL EXPERIENCE. DEFINITELY RECOMMEND BEST AUTO!

ko
Review β„–18

People like lies, putting this company right. of best car. when in reality they sell ruined cars. I say this because I bought my first car there and they know that I got the bad transmission and a big oil dump. I claimed them for at least two months. They told me it was nothing. That some sensor. They only make you endure time. for the end of the guarantee they give. And now that $ 1500 to repair it. I would really like that those who want to buy a car do not attach it there. bad service. liars selling things that dont work. irresponsible

Ca
Review β„–19

Tre was a fantastic friendly personable salesman. Kept it professional and fun. Quick easy and no trouble for me at all. Definitely recommend buying from here.

F
Review β„–20

Just got a killer deal at best auto..Thx

Ti
Review β„–21

Nelson help me with my first car

Vi
Review β„–22

Awesome place to buy a car and awesome people to work with

Pa
Review β„–23

Great service. Friendly workers and willing to work with me under certain circumstances that would disqualify else where. Thankful for their business. I recommend this company.

Ga
Review β„–24

Great service! Julio was great he answered all my questions in a timely manner. I got in and out super quick Ive normally spend all day at the dealership. Willing to make it happen no matter the budget. I definitely recommend and refer all my friends and family here. Thanks so much for the great experience

an
Review β„–25

We been buying cars for a while here, but Anthony tre has been one off the best sales men at best auto hands down ! Gave us a great deal and has great attitude only reason we got the car here was fats’e off him

Jo
Review β„–26

Rebeca helped me get the exact car i wanted at a better price than listed.. A deal so good i dont know if i should speak on it.. But thank you BEST AUTO (CENTRAL) great music btw!!

De
Review β„–27

Do not buy a car from here, they’re ripping my friend off and charging him 24% interest on a car that’s barely worth 5,000. They take advantage of first time buyers.If you do go here bring your own mechanic and somebody who knows their stuff because they’re looking to get over on anybody that they can. AND NO THIS IS NOT A β€œFAKE” REVIEW.

Ch
Review β„–28

Great deals and great service

Ma
Review β„–29

Angel was very knowledgeable.....Julio made our expirence run very smoothly. I recommend Best Auto to anyone looking for a car. They make you feel like you’re at home, and there’s no pressure whatsoever! Thank you to the team that helped us make this happen.

Ja
Review β„–30

I had a great experience. Affordable prices as well. No matter what the issue is they are there to make sure you drive off with your new car. Definitely worth it!

Ge
Review β„–31

This place is awesome!!! Reasonable prices, willing to finance anyone, great selection. Julio and the entire offfice staff went above and beyond to help, and assisted in filling out all the paperwork as i was in a rush. Even went so far as to pick me up from the rental car company. Definitely worth going.

An
Review β„–32

This place is awesome for someone in a situation like mine. I dont have the best credit so I was nervous but they made me feel comfortable and didnt push anything on me. They gave me options and I was happy with my decision to buy from them. I recommend to anyone.

Ma
Review β„–33

The store manger Myrna and Julio were very understanding and able to help me find the truck I was looking for. They also gave me a great deal and made me feel comfortable. I would recommend this place to my family and friends.

So
Review β„–34

I would like to thank Angel for being so compassionate and working very hard to get issues taking care of being so humble. For that I would definitely recommend him with all matters.

Ra
Review β„–35

Describing my experience with Best Auto, Ill have to say was outstanding. Being my first purchase the employees were patient and worked with the time that I was able to give with my schedule. I was even able to find a better deal than what I originally started with. I really appreciated the time and doing business with Best Auto.

A.
Review β„–36

Quick and Easy made the experience very enjoyable and always worked with me to find the perfect car for me. Roberto was very helpful helping me find the right car and was very patient with me when I was trying to make a choice. Would recommend this place to my friends and family. THANK YOU BEST AUTO

An
Review β„–37

I recently purchased my dodge from best auto, its ran great with no issues and customer service was great and I was able to get my vehicle with ease. Everybody was really friendly and I even stuck around to chat for a little bit. I had a few questions after I left so I called and spoke with Ariana and she answered every question and had perfectly. So over all Im very satisfied with best auto!

Hu
Review β„–38

Ive been to many car dealers before but this one was the most helpful and assertive. I came in with a 92 Honda civic and was able to trade it with my reasonable down payment ($500) and was able to drive away with newer model car. I recommended a friend to Best Auto who was in search of buying a new car. He came in, test drove the car, and voila, walked away a happy dude. Thanks Best Auto.

An
Review β„–39

I love the car I got from you guys! Id say its the best vehicle Ive had so far!! Ive had a great experience at with you guys on central ave. Ive been in there multiple times and every time Im in there Ariana is very nice and always helps me with the questions I have. I would definitely recommend best auto to everyone I know!!

Sa
Review β„–40

Great staff and positive thoughts and thinking. Really great staff willing to look under MY price range. Little things that they could do better but really not that big of a deal like just the cleaning of the cars, but overall I have it a 5 because how they were willing to work with me and make sure I leave happy with the car I fell in love with.

An
Review β„–41

Erik Guzman was great very polite and friendly was very upfront with everything. Overall great place, everyone is very friendly.

ma
Review β„–42

Alex Cooper and Sandra were very professional, went above and beyond to rectify all our issues. Caring, quick response and handled everything quickly. Thank you Alex and Sandra for all your hard work.

Ja
Review β„–43

My husband and I bought a car there mid December when we test drove it we informed the sales person that the ac wasnt working, (Manny) he told us he would get it fixed not to mention that the car was filthy in the inside never got washed or cleaned from the inside, anyways so recently we turned our ac on and its still not working took it to get diagnosed come to find out its the compressor and it runs up to 850$ plus labor called the dealership and they said too much time went by and they cant do anything for us, I thought since it was supposed to get fixed theyd do it since it was something that we had informed the sales person of when we first got it I dont think Ill be referring or buying from here again ! Tnks best auto now my kids have to suffer this summer all we asked for was a reliable vehicle 😑

Mi
Review β„–44

I worked with Julio this morning he was great he helped me and my family walk away with a vehicle today . I would absolutely recommend this place to my friends and family .Now Me And My 4 children have a vehicle for Christmas. Thank You to The Whole Best Auto Team I appreciate it

Ma
Review β„–45

We got a Chevrolet Aveo, and we could not be any happier. We understand that used car can gives us issue but Ariana helped us along the way and got those issues fixed, the communication between her and Rebeca is great we were all on the same page! I recommend this to friend and family. Plus my little baby boy loves Rebeca.

Ja
Review β„–46

I purchased my vehicle from the Glendale location and they were extremely knowledgeable and professional! They gave me a great deal and I absolutely fell in love with my new car! I will definitely refer my friends and family to Best Auto!!!

Ke
Review β„–47

My experience with Liz and Erik was very professional and they really go the extra mile to ensure complete customer satisfaction. I highly recommend Best Auto if you’re in the market for a vehicle.

Ro
Review β„–48

The employees are treated bad by there supervisor and are used when they use you then they lay you off telling you they are going to call u to take a break and then never answer your calls after they state you still working for them months after they tell u one story they sell cars with transmission problems they try to fix with crazy glue. Owners have preference and are not fair with employees rhis place is a joke i go elsewhere to purchase another vechile there should be a good foundation and this place is far from that

Ak
Review β„–49

Very exceptional service! Took the time to help me have a great experience! Julio and Rebecca are a great team.. will definitely come again. Thank you so much!

Ab
Review β„–50

Great cars and not too expensive! The guys at this location were very informative and very helpful. I would recommend going here to all my friends and family.

Va
Review β„–51

I enjoyed coming down to Best Auto! I thought that purchasing a car for the first time would be a hassle but I was approved on the spot! Not to mention the great customer service! Ariana helped me every step of the way, she answer all my question and made sure I was full satisfied! I recommend this to any first time buyer!!

Az
Review β„–52

Julio really took the time to listen to what I wanted. He got me approved for a good rate even with not so good credit. Great place.

Ed
Review β„–53

I purchased a 1995 Suzuki Samurai in September. My saleswoman Rebecca was extraordinary. She was able to answer all my questions and was able to disclose all previous body and mechanical repairs. I was recently in a divorce and my wife took everything. She was very understanding about my situation and was able to get me in a vehicle that same day. After driving it for two weeks, I noticed a rattling noise in the engine bay. I called Best Auto and they instantly took me in and repaired a faulty alternator. What a truly genuine experience. Thank-you Best Auto for the great customer care and vehicles.

El
Review β„–54

Good very people you have work working for you.πŸ‘Œ

Aa
Review β„–55

Came In and talk to Vinny . Great customer service. Would recommend to anyone looking for a used vehicle.

To
Review β„–56

I recently financed a car and Im highly satisfied and recommend best auto to any and everybody, Erik & Angel are very professional and there all about the customer I guarantee you wont regret it !!!πŸ’―πŸ’―πŸ’―

Ge
Review β„–57

They got right to the point. No beating around the bush at all. They were very helpful and all around nice.Best buying experience I have had in years.

Sh
Review β„–58

Got a nice car! I wanted a few things fixed and they made it happen even after my warranty was up. I will be sending all my family and friends for sure! Thanks Liz!!

an
Review β„–59

Stopped in to get a quote and ended up driving off of the lot with my new chevy impala! Fast and friendly service to the best of its quality! Excellent customer service thank you best auto.

Da
Review β„–60

These people are scam artist! They took my car and my down payment, I didnt have the car a month, and they called it a repo. Ive never been treated so badly in my life. I will be getting a lawyer! See you in court!

El
Review β„–61

My car salesman Julio was very informative and helpful he made sure I was taken care of, and got me into a car that I liked. He was awesome

yo
Review β„–62

Angel and Eric are very nice guys nice very helpful cool people I recommend you guys to come see them

Br
Review β„–63

Great service, great deal, and great customer service. Help me drive home on a great car!! Thank you

Jo
Review β„–64

Good place to buy a car, very helpful staff highly recommend this place when looking to purchase your next vehicle

Am
Review β„–65

I just went to best auto and I must say that they are really good they work with you and get you in the car you want 😊 thanks Angel and Julio

Jo
Review β„–66

Victor was very helpful in helping me finance my 08 Mustang. He was a great help with helping me find insurance quotes. I definitely recommend this place to anyone who needs a car.

Ta
Review β„–67

This place is awesome. I came in not knowing what i wanted and left with a new great car. Thank you you guys are truely the BEST AUTO place.

Em
Review β„–68

Highly recommend asking for DENISE. She has such a positive vibe & great customer service! Made my car shopping experience here, worth it.

Ri
Review β„–69

Bad place to buy a car. When I went to buy a car about like a year ago it was running good for the first month, then on the next month the check engine light came on when I went to the dealer to have it fixed they said the warranty of the car was over. They only give you 1 month of warranty. Thats some ridiculous stuff. What a rip off.... I do not recommend to anyone.

Ya
Review β„–70

Best Auto sales at this south central location you will find a very friendly customer service with Angel and Julio, they make you feel like family, I really appreciate their help and support, Thank you guys...

Po
Review β„–71

Adam was great at the glendale location. This is my 2nd car from these guys and theres no hassle and good monthly payments. Would get a 3rd car from them.

Ce
Review β„–72

We needed a vehicle very badly. we live in AZ and it was so hot. we came into their dealership. they accommodate our situation and we were immediately approved. thank you Best Auto!!!02/15/2019Update: Im just going to use bullet points for the betraying business practices here.* had to take my car back to fix power steering pump*failed emissions several times before my Jeep would pass*bad oil leak*As for Out of pocket costπŸ’° weve replaced the starter, antifreeze reservoir, radiator, water pump, doors starting making squeaky sounds like metal on metal, ac vents fell out, power window stopped working, plastic trim went from charcoal gray to light blotchy grey.And on top of everything else we had to switch finance companies 3 times. Then because if this our credit score dropped 16 points because they did not report one of the finance accounts closed that was with a previous finance company... I called office Mgr Liz and she stated that the previous account was reported closed. When I looked at my credit report again the account was closed once I informed her about my credit problem. Then it went down another 3 points. Credit report dates for the change all wrong.This dealership is a big joke. I was initially happy that they helped us now I wish we would have gone elsewhere.Shame on you Best Auto for taking advantage of us consumers. Im going to report them to THE BBB.

Ph
Review β„–73

Angel and Julio were great. They did their best to get me in a vehicle despite my credit issues.

El
Review β„–74

Great staff! Very easy to work with! Robert was on top of his game!! Would recommend to anyone looking for a nice and easy purchase.

RA
Review β„–75

Julio is the man! Great customer service and support. I’ll recommend them to my friends and family

Jo
Review β„–76

They are very helpful really want you happy with the car they are saying you the really are family friend dealership . The want to know exactly what would work for you

Je
Review β„–77

I had a very good experience!! I got me car and im very happy.. Thank you very much for helping me .. Liz & Julio..

Ro
Review β„–78

Nice place very helpful staff helped me with a car.

Ma
Review β„–79

Juilo and angel were great they got me into my new car right away thank you I will be back

Li
Review β„–80

Ive brought 2 cars from Julio and hes a very good saleman!! He also sold me my dream car!! A Charger black leather seats, hemi and rims!! Very happy with his service!!

Le
Review β„–81

Great prices and helps with all car needs

Mi
Review β„–82

I went to many dealerships but ending up buying here at best auto cuz the service and cars were on point. Dont listen to any bad reviews but come down and try them out first and you wont regret it i promise! Love my new car!

Je
Review β„–83

This place was a horrible place to take my daughter for a first time buyer. All they care about is money a not pushing quality!! After two days of dealing with them we got no results and tried to play us like the lender was having problems financing her plus a huge down payment!! $1700πŸ˜‘ so i took her to Other guys automotive got her a way better deal better car small down payment and the same lender they lied and said they was having issues with !! Liars stay away all they care about is collecting MONEY with nasty dirty ass cars!!!!

De
Review β„–84

Great fast paste working friendly workers here. I was unsure of getting approved for a car and left with the car I wanted . I would recommend this place along with great prices.

Am
Review β„–85

I recently purchased my beautiful 2007 GMC Yukon with best auto on 19th ave. The gentleman here were very helpful and did all they could to get me the vehicle I needed. I definitely recommend Best Auto five stars.

La
Review β„–86

We went to see about a vehicle and spoke with Julio and he assured us that we would have a vehicle by the end of the day when we g. ave him all our paperwork.....after giving him the info thru email ....he NEVER called us to inform us if we would be financed...I called him 3 times and was told he would call me back asap...that was a lie and I never did speak with him. I spoke with his manager that gave us the info and would not try to find a way to work with us...very unprofessional and not willing to work with you...anyone reading this has to go to TAYLORS AUTO off 19th ave and Grand and speak to Mario whom helped and went above and beyond to get us the 2013 Dodge Journey with 61,000 miles. Best auto doesnt not work with you and they wont bother with you if they cant make commission from you.

Li
Review β„–87

Staff were very helpful,they guide us thru the whole process we are happy and we are getting out with a. Really nice vehicle

xa
Review β„–88

Been a customer for about 45 days since the time I walked in great service and straight to the point they dont Bs you around ... I have got my car noticed the transmission was slipping advised the store manager (Myrna) right away ... Any time I called and asked for update Myrna is and was always polite and gave me a direct answer the mech . (Cecilio) who work on my car did a awesome job an in a reasonable time and was not left with out my car for weeks on out ... They gave me brand new transmission and worked with me (Sandra) on my down payment and first car payment would definitely . Advise if anybody has issue getting a car go to BestAutoCustomer Xavier Kelly

Je
Review β„–89

Would give it no stars if I could. So called mechanics either have no idea what theyre doing or intentionally sabotage your car to keep you coming back. Management is friendly and accommodating but does nothing to ensure those working under them do good work. Will always say they will fix the issue only to cause an entirely new one. Lied about the history of the car and do not keep record of work done on car. Car is easy to get, hard to keep. So if you do get a car here under NO circumstances should you bring it back for work. Under warranty or not, free sabotage is never good. Better off paying real mechanics.

Me
Review β„–90

Had a great experience. They were very helpful and friendly. Would recommend them.

Na
Review β„–91

Julio did a good job!!! And helped me walk away with a car today .....I would recommend best auto to everyone

ju
Review β„–92

Good guys

De
Review β„–93

I truly appreciate Erik Guzman,and Best Auto as a whole.

Al
Review β„–94

Bad experience. Poor quality vehicles and dont know what theyre doing.Jeb,Your response is hilarious. My credit had nothing to do with the situation. I was qualified for the car that I was going to get, and qualified for pretty much any car you have on your crappy lot. You are definitely the bad guys, here. And everyone will know it soon. Thank you for reassuring me I made the right choice in not purchasing from you.

Ch
Review β„–95

I was pleasantly surprised when they got me financed when, I thought that I was unable to get bank financing! Also Julio is super friendly and awesome to work with.

B
Review β„–96

Bought an amazing car from Danny . He has amazing customer service and an a great sense of humor

Le
Review β„–97

I went to a lot of dealerships and got turn down, but BEST AUTO approved me on the spot. Now I have a nice Toyota Prius, it saves me a lot of money on gas. The staff its GREAT!! They helped me in every way, and now i dont have to be struggling for rides. BEST AUTO its the perfect place to buy your car.

La
Review β„–98

Worst place EVER. First time buyers do not purchase vehicle here. It will ruin your credit. I got a Chevy Cobalt 2008 close to $10,000. Within a week of having vehicle transmission light was turning on. I took it to get fixed. When I left the dealership car broke down and I almost got hit in traffic. I reported all this to the BBB. Best auto try to say that I was out of my warranty. I was seen within the 15 days but it didnt count to them due to the fact that it wasnt a scheduled appointment. I was going to get my car fixed every week. So instead of paying $10,000 for a car that did not work I turned it back in. Worst experience of my life. Plus every time I went to get a repair they would break something else in the vehicle. Now its claiming $5,000 on my credit. Thats a bunch of bull due to the fact and I didnt even do my first payment because the vehicle was no good.

Jo
Review β„–99

My family and I went in this evening frustrated with zero hope of finding the right car. Getting us away from the unreliable, beat up, hassle of a vehicle weve been stuck with. However, with the help of Eddie; his outstanding services and amazing performance, we successfully found not only something we can finnacially afford but fits all our personal needs!!! Today was a Good Day! πŸ€—πŸ˜πŸ˜πŸ‘ŒπŸ½πŸ’°

Al
Review β„–100

Great dealership Liz and Julio were really great helping me get a 5.0.

Information
22 Photos
100 Comments
4.2 Rating
  • Address:5240 S Central Ave, Phoenix, AZ 85040, United States
  • Site:https://bestautoaz.com/
  • Phone:+1 602-639-4032
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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