Good morning Unprofessional,I read the reviews prior to scheduling an appointment and decided to give it a try. We wanted to have a door repaired and a screen door installed. I called, THEY TOOK MY INFORMATION, and assured me that someone would give me a call back. NO ONE CALLED BACK, so I CALLED THEM BACK. I was asked to give my information again. None of the prior information was recorded or entered into their system. Then it was suggested that I had called the wrong number. As if that were possible with the wonderful invention of REDIAL via iPhone 12 at my fingertips. But the lady sounded rather primitive herself so I recognized her failed attempt to insult my intelligence and POLITELY AGREED. YES, I DID IN FACT CALL THE WRONG NUMBER. I WAS LOOKING FOR A PROFESSIONAL and THEY WERE CLEARLY NOT IT.
On behalf of Aviation Institute Of Maintenance in Philadelphia. We cant say enough good things about the service and professionalism of this company. They always come when they are called and works with us to fix the issues at hand. Thanks to Ethan and his staff for all the hard work. I also must add that this company is a very loyal company and thats hard to come by now days so thanks again Ethan.
I received amazing customer service from 24 Hour Door and would use them again! I want to especially mention Clayton the Regional Manager who was really on top of everything. He kept me informed about each step of the work that needed to be done and finished the job earlier than expected; how can I complain? He was extremely professional throughout the whole process and I could tell he was very experienced. Being a woman and calling a “construction” company I am sometimes nervous that I will be gouged on pricing or lied to and neither happened. I would use this company again and recommend them to all of my friends and colleagues. Calling 24 Hour door is a must!
Weve used there services before and continue to be impressed with there knowledge and commitment to there apointments. They always clean up after the job and are reasonably priced.
Ethan was professional, knowledgeable, and very friendly and kind.
I had a break-in last night called and left a message with the secretary who assured me that someone would call me back ASAP who could go over their services etc. No One called as of this very moment that I’m writing this review!