The service here is very good. They staff are very quick and efficient, and the appointment was very thorough and effective. I got a new contact lens prescription, and the optometrist did great at nailing down the correct prescription for me. I definitely felt like I was in very good hands. Also, I got to see some images of the back of my eyeballs and the optometrist said I have a very health optic nerves which was something Id never been told before but was somehow reassuring to know anyway. They also gave a coupon for buying a years supply of the contacts I tried. Awesome place.
Dr. G not only impressed me being a black female eye doctor but her knowledge and feedback was so on point, understandable and helpful. Her staff Malik was only a great example of customer service times ten! From greeting me too the processing of the paperwork. He was professional, knowledgeable and very welcoming. I was nervous and very worried about needing glasses and this place was the perfect stop! Thanks for being in the hood to show our people we deserve respect and good customer service as well!! The phone call after I left to advise me that the reading glasses were covered was the final reason for this time consuming but well earned review!
Today was my first time at Trend Eye Care and my experience from beginning to end was a pleasure. The exam with Dr. Chau was quick and informative. She was able to answer all of my questions and was very personable. After my exam I was on a search for frames which took quite a while because the floor offers a huge selection to choose from and Im indecisive. I finally found the perfect after getting some helpful feedback from Tasha. The checkout process was great as well.
Very fast, respectful service, cheap pricing. Thank you to Kara. She was awesome. And she plays awesome music. The Dr was very informative
I went here for an eye exam and the staff was awesome. They were all very nice and professional. The ladies at the front desk Kadee, Tasha, Michelle, Heather were very hands on and helped me pick out my glasses and not to mention Dr. Ally was awesome and made us feel very comfortable with our procedure
Really happy with my experience at Trend Eyecare. I had glaucoma testing with Dr. Heuer and shes the only eye doctor Ive seen who took the time to explain the results (thankfully all was well). She was very friendly and knowledgeable. They also did a great job with my new prescription. 5 stars.
I was able to easily schedule an appointment via phone or email. Alexs customer service skills were excellent at checkin and she assisted me in selecting a new pair of glasses. Also, Dr. Choung is very professional. Highly recommend.
Very nice ladies. Dr.Belfer was very smart. she knew her stuff. thanks to Michelle for making my glasses. i will always come back here. and everybody was very nice.
This was my first time with Trend Eye Care. Ive been going to so many doctors who couldnt find me the right prescriptions for my glasses & contact lenses. The frustration of trying on so many different contact brands and prescriptions almost had me giving up. Thank God I found Dr. Chuong! She was amazing and really patient with me. She really listened to my concerns and was determined to help me find the right ones. After 10 years, Im so relieved to finally found the right prescriptions for my contact lenses and updated glasses! It only took 2 appointments to find the right fit for me. The entire staff was also amazing and super friendly. :)
Really loved my experience at this location. Needed both glasses and contacts and Dr. Chuong was super sweet and attentive. I had a very pleasant experience with Kim and she was incredibly helpful in finding what was right for me. Best eyeglass experience I’ve had in all my years of wearing glasses.
Thank you for fixing my glasses fast and easy for my wedding ill be making sure to think about this place whem im at the wedding this weekend thank you guys again, great service
First time at Trend Eye Care and couldnt be happier with the experience. Dr. Hoyer was quick and informative and Tasha helped pick out the pair of glasses that I was looking for. From the time I walked in until the time that i left the entire process of checking in, eye exam and purchase was less than 25 mins.
Great experience. Dr. Belfer did my annual exam and I must say it was by far the best. The whole staff here are amazing. Special shot out to Alex for always making me feel welcome. Thank you Pat for you honesty. And Ms. Flor for making me giggle and feel comfortable. And I can’t forget Tasha, she was the best!
Excellent selection of frames. Staff provides awesome customer service. My optometrist was knowledgeable and personable. Visited the Temple U location, Malik was so helpful to both my son and I while we were there! My favorite place to go for glasses & contacts.
Alex has been extremely helpful and every way possible. I mean that she has gone above and beyond to do her job to make sure that i was able to get my contacts using the insurance that i have. It has been almost a month and Alex was there every step of the way making sure that i was satisfied. I appreciate all that she has done and highly recommend this place to everyone. Go see Alex she will take care of you.
I had an amazing experience at this location. Received 5 star service from Latoya Ross! I was able to receive an appointment ASAP with her help! She was very professional and attentive! I’m a very satisfied 😊
Love this place they make you feel comfortable if all health care was like this the world would be perfect
Malik was awesome, fast service and great customer service. I will definitely recommend trend eye care
My time at trend eye care was great! Fast and reliable. Walk in appointments accepted. Julie was extremely helpful in helping me pick out my glasses and with my transaction. I recommend this place for your glasses and contacts needs.
This place was a little out the way but I’m happy I went. The employees were very nice and patience. I felt at home because one of the workers (Kara is her name) was an absolute joy making the process fun and professional. Also thanks to heather for helping make a selection.
Tasha and dr Boyer is the best she taught me how to put contacts on with nails.
They were very Knowledgeable. Very clean place. Professional excellent do an eye exams. Gives you time to figure out exactly what she wants for his glasses frames etc. etc. great place to patients with no complaints at all
It was a pleasure at trend eye care today the team here was awesome Alex,Dee,Tasha,Olivia provided good customer service it is always a pleasure coming here with these group of young ladies if you need eye care Trend is the place to go
Very friendly place Love they customer service, was treated amazing
Great service! Kara was amazing! Super nice and professional! She answered all my questions and made me feel comfortable during my entire visit! 10/10 would recommend
Highly Recommended! I love going to this location! Dr. Choung is the best! She always remembers me and my past history with glasses and contacts! I come see her once a year. She’s very knowledgeable and makes my appointments very comfortable. As far as picking out glasses I’m very picky. Kadedra and Alex took their time with me to make sure I got the most out my insurance and picked the perfect glasses for my face!
Trend eye care is a really professional place. The people in here are really nice I got contacts for the first time and employee Alex really made me feel comfortable. I learned how to remove and put my contacts back in so quick I’d recommend this place to anyone.
Kadedra was amazing - helped me pick out my glasses and suggested options to best fit my needs and price range
The experience I had with Dr Ally and her staff Tasha & Kadeedra was very helpful. They are a very compassionate and informative while rendering in depth care. I was very relieved with the information and felt more confident in treatment plan.
Tasha 😊 My Darling she was amazing!! Super patient with me & kind & caring about making sure I got the glasses that were right for me. If I could give her more stars I definitely would! Really outstanding customer service!
I love coming here. Everyone is always helpful. This is the only place that listened to my issues with my frames and they fixed my frames. Everywhere else tells me to buy new frames. Thank you Tasha, Dr.Alley, Ms. Flora and the rest of the team. Only place my family goes for their eyes.
I have been here twice, each for a different prescription and eye exam. Both times the entire staff was absolutely phenomenal. Kadedra, Alex, and Sophia were all extremely helpful, welcoming, and positive. Additionally, both doctors I’ve had have been thorough, knowledgeable, and comforting to me when I was confused about my vision issues. Big thanks to this entire team!
Amazing service and care, my first experience going there were amazing these people are so friendly.Their place is very decent and organized.And not only that but the eye doctors know exactly what’s best for you! Highly recommend going here.
Absolutely wonderful customer service from Alex and Tommy. They were very patient with my family and I. Alex answered all my questions and Tommy was very fast with my order. I would definitely recommend them to anyone.
The nicest, most professional staff! They helped me figure out the best options regarding my insurance coverage and Dr. Diana Chung was sweet, highly professional and very thorough. HIGHLY recommended this place!
I had a wonderful experience at this location. The staff is all very friendly and helpful especially Tasha who took care of all my needs trying on and picking new glasses as well as checking out. She was very knowledgeable about my glasses, contacts, and insurance making the whole experience a breeze. The doctor and the rest of the staff did a exemplary job explaining the various eye exams and my prescription. 10/10 would recommend.
Very Nice and Friendly Staff. Showed up for my appointment and was quickly taken care of and had my exam right away. Would Recommend.
Tasha was awesome!!!! Dr. Alley, Heather, Kadedra and Kara were absolutely wonderful.. Dr. Alley is the best she was soo professional, kind sweet I totally recommend coming here... Im am leaving this place very happy😊
So first off I want to say I love the treatment I received with the doc love her hope I have her when I come back ❤️ !! And my girl Alex was very helpful so he you come in you know who to ask for for help !!!
My experience today at Trend eye care was phenomenal from the time that I walked in the door until the time I left the customer service was great everything was well organized and I was comfortable with the precautions that were followed due to Covid I would like to give Tasha, Dr.Ally,and Kadeedra a five star reference and would recommend anyone seeking eye care to come hear not only do they have a great selection of eye glass wear their customer service is the best !!!!
Today i visited for the first time and I loved everything about it from the customer service to the doctor being super friendly (Dr.chun) if your looking for a place to get your exam done and don’t know where to go this is the place to go they won’t disappoint thank you for the great service
In one word, Disappointed. I made an appointment here because the reviews looked good, but severely regret that now. They are asking that you pay $39 extra out of pocket for a new eye scan, and that they are recommending it over the normal dilation. What they dont tell you is that they skip the dilation all together, which is part of a routine eye exam, unless there is extreme concern. They still charge you for the full appointment, although I was only back there for about 15 minutes.The doctor (who was very pleasant) also told me I had the wrong prescription and the eye doctor I used to see was over prescribing me my last 4 visits. So she is either way off (and it was a complete waste of money) or my last doctor was.Update:First I do appreciate the owner responding. However to address his points:I had not been to the eye doctor in several years, and wanted the routine dilation. When I was offered the new new tech exam, I declined it because it WAS EXTRA. I was not told at the time that I either pay extra or I dont get an eye exam at all. I also do not appreciate you using my review as a promotional opportunity. If I would have been told in the beginning that I either pay the extra amount or I dont get my eye exam, I would have gone else where. And the whole process of dilating eyes has never taken me 40 minutes in my life.Lastly I was concerned at the time when the eye doctor told me I had been prescribed the wrong prescription for years and years. Well I was offered a free eye exam through Temple and they confirmed the prescription I had, not the one the Trend Eye Care tech gave me. They also actually provided me an eye exam and dilated me.So this really was just a giant waste of my time and money. I wish I could have my money back.
Been here twice and everybody is lovely and its been a smooth experience. They even adjusted my glasses that I did not buy from there!
I liked the team, their customer service is great. However, I wish I researched their insurance policies.
Amazing service! I was a new client and we had trouble with my insurance and the front desk secretary was so nice and patient with me. Once I saw the doctor, she was amazing as well. She was so personable and truly cared about me. Overall, every single person there were so kind and caring. They truly made me feel like I’ve been going there forever.
Paige is soooOOOOooo the ish!! She helped me with my style, versatility, prettiness, and price range! From now on she has me as a customer & Dr. Chuong??? What?! She is my one and only eye specialist!! Specifically her because shes kind, funny, and pays attention to more than just your eyes; she needs to know if youre okay because health is all interconnected.
Such a friendly place! They got the glue out of my nose guards (don’t do that) and replaced them. I’m so glad they’re in t neighborhood
Malik was extremely polite and quick with helping a customer out. I have been coming to this store for years and will continue to do so.
Staff was great, appointment was right on time, and Dr. Jessica was very friendly and helpful with all my questions about lasik and astigmatism. They made the process of picking out glasses and contacts very easy and answered all questions. Was able to pickup glasses same day!
Staff was very friendly, Alex was super helpful when picking out eye glasses and sunglasses that I was unsure about and now absolutely love. I’ve recommended a few friends and family to their office, who also had a awesome experience.
Where do I begin with how awesome, amazing, proficient, etc I can keep going with words to explain how great my experience was. I called the office after getting lost trying to find the location, my phone call was answered by Tasha Mcmurray she was so pleasant so patient and informed me of the proper directions to take until I was able to locate the office. When I arrived not only was I greeted with nothing but kindness and a welcoming smile from Tasha Mcmurray. This was my first time ever seeing an optometrist and I was nervous and had so many questions, but Tasha made me feel comfortable so at ease with my entire process. Tasha answered all my questions and concerns regarding my lens she even searched for eyeglasses that were my style. Tasha was patient and so polite and allowed me to pick out a variety of eyeglasses until I found the ones of my liking, she actually found the perfect pair for me. I was then greeted by Dr.Chang with a warm welcome, she was so detailed and explained everything to me. She took her time to make sure I was comfortable with the eye prescription that she prescribed, which was beyond amazing she continued to make sure I was ok and comfortable with my eye prescription. Her bed side manner was so amazing and you can tell she really wants the best for her clients. I am going to refer everyone I know to her! Once that process was done Tasha took her time to help me pick the tint I wanted, she went above and beyond to make sure that everything Down to the tint was exactly the way I wanted it. Heather who was beyond helpful as well went the extra mile to confirm my glasses were done to match the picture perfectly heaven sent! Tasha needs a raise and I say this because literally from start to end she went above and beyond. She made sure I was taken care of, she even corrected the errors my insurance had listed which saved me money!!!! I love this place and I am not going anywhere else in the future. I suggest anyone reading this and thats looking for an optometrist go here ! Thank you Dr. Chang, Heather, and ESPECIALLY TASHA MCMURRAY for making my first visit as well as my time ever at an optometrist the best experience ever
Ive been using this place for a couple of years now. The entire staff at Trend is top-notch. Theyve always been friendly, professional, and courteous. I came for an exam the other day. Dr. Belford had me in and out quickly, but I never felt rushed. She asked about my eye care needs, and if I understood everything. They even had my lenses in-stock. I walked out all taken care of, which is what one wants when visiting the eye doctor. Lots of parking is a big plus for me.
I recently had the pleasure of having my yearly exam at the Northern Liberties location. The customer service is next level and I highly recommendHelped by my new friend Alex
Staff is very nice, office is clean, wait is minimal . 5/5
First time here getting services for my girls, and this place is very professional the staff is friendly and very helpful. Dont get confused with those negative reviews, because I have been there and our experience was awesome, they treat my girls really good, we felt very comfortable here. I recommend this place, good prices and excellent costumer service.
I’ve been coming here for about two years, and honestly say, I’ve never had I a more pleasant experience. All the staff and doctors are friendly and accommodating. My husband and daughter love it here too. I have been referring all my friends and family because their thorough exam, and best customer service. Not only do they have a wide verity of brands, but price points that would fit anyone’s budget. I didn’t want to spend too much on my daughters glasses, but I wanted nicer higher end glasses for myself. And most importantly, I am happy to say I chose this place because I’d rather support small businesses like trend eye care then big box retailers!
Everyone at Trend is super helpful. I got a thorough exam, and everyone was wonderful and patient in helping me pick out new frames. Tom is an ace at adjusting, and everyone went above and beyond to make sure I was happy. Ill definitely be back!
Had a great exam with Dr. Trosino and the staff was very helpful with picking out glasses and adjustments.
Best day ever! Wow, what an experience. The team at Trend Eye Care are the best. From start to finish, I was given personal service and care. My eye examination by Dr. Allie was awesome. The team: Tommy, Alex, Roxy, Sofiya, and Kim were professional and caring. This will be my eye Care facility from now on!
Everyone is super friendly and very fast service ! Thank you!
I like the style of the Persol frames I got from Trend Eye Care, but the prescription in one of the lenses in my new glasses was way off. Ive never had anything like that happen, so it took me a long time to realize it was the lenses, not me. Trend replaced the faulty lens with a new one quickly, which was great. However, even with the corrected lens, the prescription still never corrected my vision as well as expected based on my experience. My eye exam there had been very quick and not thorough compared to other optometrists Ive seen, so my impression is that it was done hastily and poorly.In addition, although I always clean my glasses with a microfiber cloth and eyeglass cleaner, these lenses have quickly accumulated a lot of small scratches that affect their clarity. I ordered scratch-resistant lenses, which usually hold up much better than these, so I expect that somewhere in the chain that element of my order was lost and omitted. Trends customer service staff are great, but Id not trust them with my eye care again, or to provide the high quality lenses that are important to me.
Very respectful and friendly clearly explain the processes and payment
Heather and Alex are the bomb. They showed me the dreamiest Burberry eye glasses 💕
I have to say I love the staff; from the receptionists, to the doctor. They are the most polite, patient and honest- service providers for all of your eye needs. The exam was thorough, and when it came to pick out glasses, I felt no pressure in what I wanted/needed. I would highly recommend and will be making future appointments!!!Tommy was an A++++Dr.Belfor A++++Thanks Trend Eye Staff
Probably the best Optometrist experience I have ever had! I highly recommend. I was treated with the most professionalism and respect. And I left seeing better than before
Really awesome first impression and staff are doing great with COVID preparedness. I was actually happy they don’t let you in the store without first taking your temperature and having you wash your hands - really put me at ease knowing they care about cleanliness. The doctor was also really patient, super smart, and willing to work with me. Easy 5 stars.
Made an appointment and was seen within a few days. The doctor was very friendly and knowledge and caring with my issues. Alex was very patient and helpful helping me pick out a pair of frame for my new glasses which I love.
Just went to get my eyes checked out and maybe a pair of new frames... but I found out that I am a contact candidate after hearing I previously was not able to wear contacts since I was in high school! So so so excited to ditch my frames for my next 5K!The service is nothing short of amazing here! Appointments are quick and easy to schedule! The front desk staff is extremely knowledgeable and SUPER friendly (You rock Joann)! The doctor was a great listener and had such a welcoming and relaxed vibe during my exam.10/10 My only eye care place from here on out!
Alex and D were great!!
They stole my money... not an honest business and service is horrible. Definitely don’t recommend
Alex is awesome we loved her
When I went to get my exam I was treated so kind by an optician Latoya and she treated me so kind. The store was very clean and they followed all precautions that are required by the CDC! VERY SATISFIED!!! 🥰
Alex was very helpful & very patient also very knowledgeable.
Love this place. You’re in & out. The staff are amazing and friendly. Very easy to make an appointment as well. Thank you Alex for the help picking out new glasses.
Customer service by Alex was far and above service I’ve received anywhere else. Quick yet excellent pre testing service. Dr. Alli saw me after that and was fantastic. Let me know every single detail that she could about my eyes including possible future outcomes and things I could do to improve eye health. Dr. Chuong saw my daughter when she was there and the service was once again above any expectation I may have had.
Nothing but great staff and amazing service. Everyone is extremely friendly and made my appointment a breeze! I would recommend this to all friends, family, and anyone looking for an efficient experience
I love the staff that works here! Everybody that works there are super nice and always have a positive and happy attitude I came to get an eye exam, a pair of glasses, and contacts. The eye exam was super duper quick! The staff let me pick out what glasses Im interested in and help me out with picking them and telling me about their specification. As for contact lens, they taught me a class on how to put in contacts. I am a very slow person and was scared to put anything on my eyes. The staff was very patient with me until I learn how to put my contact lenses in correctly. Anyways, I love this place! Will definitely keep coming here! And oh yeah! They have discount on glasses! Go before the discount is gone!
Great place. Honest, kind, efficient, and affordable.
Went in to get some prescription sunglasses. Alex helped me out. Super quick, accommodating, and thorough with the process. Couldnt be happier! Now the hard part of waiting for the glasses begins.
Service very quick the staff was polite. Definitely recommend the place.
This place is awesome! They really know how to treat their customers. I received great customer service. As soon as I walked in, I was greeted by the staff who were very welcoming and helpful. Moreover, the doctor provided excellent service. He really took the time to ask me questions and thoroughly explained what he was doing as he was examining my vision. The staff even helped me to pick out a pair of prescription glasses that I really love. I just picked up my new lenses and contacts today and am very pleased with their service. I would definitely recommend this place!!!!!!!!!!!!!
Absolutely love it here. I never schedule an appointment and I always just walk in. Hatoya is an amazing help and is very intelligent. The wait is always quick and easy. Doctor is friendly and gets right to the point. I highly recommend going here. Amazing staff and doctors!
One of the best eye facilities I ever been too. The staff make you feel very family oriented and was great service since the moment I walked in and out. Thanks Latoya (Optician) for the wonderful help you’ve been. I will definitely be back.
Sophia and Josh were very patient while I searched through every glass display for the perfect pair of glasses . Josh was very patient with me and answered all my questions .
LOVE IT HERE! I was unable to find frames at the location where I had my eye exam, so they recommended that I go to this location. It was incredibly busy on Friday evening! However, they were able to quickly service everyone. The service I received was not rushed. Aliana actually picked out frames for me that I never would have considered, and they looked amazing on me! Bonus is that she showed me how to adjust my mask (during the pandemic) so that my glasses wouldnt fog! Love it here and will never stop going to Trend Eyecare.
Just had my first visit to Trend Eye Care after a friend recommended I check them out. Im so glad she did. I love them!!! They are so friendly and helpful. My visit was quick and easy. Their office is clean, they have a great selection of eye glasses, and most importantly, the customer service is stellar. They greeted me by my name when I arrived and gave me an equally warm goodbye when I left. I highly recommend Trend Eye Care.
I made an online appointment on a Sunday which didnt work for some reason, probably on my end. The friendly staff went above and beyond to accommodate me and my time. The service was quick and complete. They even managed to lower the prescription in my left eye making my overall eyesight much clearer. I would recommend Trend to anyone with the need for glasses or contact lenses.
Malik and Kara were the BEST!! They helped my husband and I pick out glasses today. They walked us through our insurance options, answered our questions about our FSA plan, and were so friendly. It was such an efficient and amazing experience that I may need to come back and get glasses again soon 😀!
The optician, Latoya, is incredible. So friendly and relatable and obviously tries hard to get to know every patient. Dr. Diana is so energetic and warm - a complete 180 from other eye doctors Ive seen in the area. The store is clean, welcoming and well-maintained. A+++ ladies!! Im so happy to live near your business.
Amazing experience at Trend Eye Care with Dr. Belfer. She was a very kind and thorough doctor! I also saved so much on contacts here compared to my last eye doctor!
Alex was amazingly helpful in assisting me to today . She was very patient with me because I Lost my glasses . I will Definitely be back
Alex was very helpful and kind
Malik at Trend Eye Care was amazing. Super patient and helpful while I was picking out my frames, very friendly, and overall pleasure to work with. If you go here ask for Malik! You won’t regret it.
This was my first time getting my eye exam so I was a little nervous about the it, BUT everybody there was very warm and welcoming. The doctor made me feel very comfortable and surprisingly had a very funny sense of humor. I was in and out of there in no time. They were extremely efficient and I absolutely LOVE LOVE LOVE my new glasses!!!!!! I would totally recommend this place to anyone and everyone.
Called in around 3:30 in the afternoon on a Monday asking prices for certain exams. The gal on the phone was polite and professional. Made an appointment for the same day. I showed up a few minutes early, signed some papers and was seen immediately. The doctor was friendly and super easy to work with. She explained all my options which I really appreciate since I havent had contacts in well over a year. After the exam I paid exactly what I was quoted on the phone, which I also appreciate. Ive found my neighborhood eye doctor!
Came in to get new frames cos I accidentally broke both my temples and they did not have replacements that would fit. Had to wait for an eye exam because I did not make an appointment. Within 20 minutes they squeezed me in and the doctor took care of the rest. The lady behind the counter: Mary was kind, quick and professional. She got my lenses done in less than 20 minutes after the exam. 10 out 5 stars. Thanks!
Went this morning without an appointment and i was in and out. The staff and the doctor was very efficient and friendly and the best part ever is they have the lab right in their office. I never in my life got a call the same day to pick my glasses up i recommend this place to everyone....... They are amazing
I have been coming to Trend Eye Care at Progress Plaza for almost 2 years now. I broke a pair of glasses that I just got and I was so upset because I loved this glasses (they fit my face and style perfectly) and of course they didnt have them no longer on display. However Latoya (optician) who is great by they way went above and beyond to find my exact glasses (and I mean she like literally went above, by climbing ladders) . They were able to switch the lenses out and I walked out of there with my favorite glasses 2.0. I definitely recommend Trend Eye Care for all your eye care needs.
Latoya is a very pretty and caring employee. She guided me through the whole experience of choosing the right frame for me. They have a huge selection and the prices are very reasonable. I will definitely be back again. Please ask for Latoya when you walk in. She is the best.
Everything was fantastic. where to start? The optometrist was super nice, and professional. It was really easy to make an appointment. Everyone had fantastic customer service, and walked me through each step of the process. And no rush, tons of help picking a pair out that was within my price range. and i found several pairs that I loved even w a restricted spending limit. and i got my glasses in the same week! will be going back