Always shop here !! They have a variety of selected items I always purchase.. But they have to do better The store hours are from 10-9pm M-F and 12pm-6pm on Sunday I’ve been waiting over 30 minutes along with 6 others customers that haven’t walked off and they have yet to open the store yet! I am pressed for time and it’s now 10:48 a.m still not open. I and others have knocked the manager is there no answer on anything still waiting. You would think they would put a note on the door or come out and say something.
I would rate them ZERO stars if I could. I went to their store for a return and they told me to leave it with them while I shopped. I browsed around and didn’t find anything. I returns to the checkout and the woman at the register grabbed my bag, as soon as she open the bag she said it was wet. My bag was PERFECTLY FINE when I gave it to them. All of a sudden they said it was wet and refused to let me return the item. It was covered in a white sticky substance that was milk like and and smelled very bad. The lady was very rude and when I asked if she had I supervisor I could talk to she said she was a manger and insisted that I gave her the item in that condition. DON’T SHOP THERE!!!!!!!!
Selection has lessened since Ive been going here for the past couple of years. Used to love the styles that were available but seems less organized and less in trend than it used to be.
Only 2 exists around my area and this location trumps the other. Its bigger, have more of a selection, and more organized
Juju from love and hip hop was there. The store looks fabulous. They remodeled !!
I love this Citi Trends one of the best ones we have been to. Very organized and friendly!
Nice prices. Mostly stocked. Easy findings.But the staff at this particular location is a bit on the hostile side.
Always find great deals here. But staff needs to have better attitudes needs training how to be polite to paying customers. Felt very uneasy at the store cause of the staff working. Bald headed manager or supervisor he needs to change his attitude very snappy and cranky not polite at all.
I stopped in this store for a woman size 4xl black T-shirt. They had none. Got assistance from a worker to find that same size & color in men. Again they had none. I found a black button up shirt. Went to check out & waited over 15 minutes to be served. The cashier that just completed a return told me that she couldnt check me out & that she was only doing that return. I politely handed her that shirt & left the store.People who work in any stores that dont act like they dont want my business & money will not get it. I will drive where ever I have to & spend my money at places that deserve it. I will not ever come into this store location again. Lane Bryant will get the money & I will get a very nice black T-shirt for my Sis. for her birthday.
The employees here lack good customer service all the way. They are so unfriendly here. They dont care to assist you in finding anything or offering their help just in general. The poor attitudes they show are from each & every employee, but theyll definitely be nice to each other. When you 1st walk in, instead of them greeting you with a smile & saying hello, they respond in such a rude way telling you to put your bag behind the desk. Theyre more worried about people stealing from the store than making sure if customers are happy. Ive been approached by a lady that worked there saying I had stolen a pair of sunglasses. I told her if shed have been paying attention she wouldve seen me with my own pair of sunglasses on when I walked in. I told the manager and she didnt do anything about it but told her in a quiet voice that those were my sunglasses. I doubt she was even reprimanded for it after I left. The merchandise is either broken or really cheap, especially for the prices they charge here is ridiculous!
Great selection of clothes, household stuff, it seems a lot more put together than how it was a few years ago.
Always picked threw. I work at the dry cleaners close by, and u wont believe the Africans the turn in dry cleaning with the tags on them, from Citi trends. So the clothes they sell been worn. Thought yall should know so u can watch for this. Its mens and kids clothes they are doing it with. I rip the tag off when I get there dry cleaning. But its alot!!!
Great clothes but some of the staff needs to have better attitudes than what they have. Felt very uncomfortable around these employees. Dont know who he is but the bald headed manager supervisor or whomever he is treated me like garbage rude but very friendly with other customers. Very much shows signs of discrimination if you get my drift.
I like this one much better than the one I go to in St Paul its bigger has a lot more product and is very well organized and clean Im impressed
I bought some new clothes here for when i go out of town and i bout some really cute clothes😁😁
The Managers are very rude and lazy. I have had them make smart comments towards me and other customers, a few times, 2 women were waiting outside to fight the manager, because of the way she treated them. This clothes are decent, but the customer service that you get, isnt worth it.
Got a nice dress and a pair of shades that was a little over $10, I love to save.
Its 1 of my fave Go to Spots For All Ur Essential Things
They take good care of there customers
Great deals. Great customer service.
They so much and its crowded with clothes, all sizes . Mens clothes, shoes . Children reasonable priced
The employee had the audacity to ring up a bottle of lotion and then try to pocket the item for himselfWhen I called him out on it he then placed it in my bag and insisted it was something I wanted. I shouldve told him to take it off my tab or return it but I was flustered at the time so now I have a bottle of Vaseline intensive care that I didnt pick out or even ever wantIt was my first time ever going here and definitely the last total theif weirdos
Good store they just did more stuff
Their way to slow at ringing ppl up that you gotta wait ridiculously long to get out the door. Their not friendly and rather rude and unprofessional with customers. Not just some of the time but all the time!
The Best clothing store I have found in years..you cannot beat the prices. Wow!! I outfitted both my grandkids for a small amount and the clothes are awesome!! Stop by this place. I know you wont be disappointed!! Have fun shopping!!
Great place great deals awesome employees very clean
Love it. Great prices, great clothing, shoes, i he been going every day.
Best price new stuff every day
Really up set wasted my time online it says close at 9:00pm and on the door it says close at 9:00 pm but unfortunately they close at 8 man had a real smart mouth cause i asked why do it say close at 9 then
Full of the latest styles with more than fair prices.
For young people cheap trendy
Hands down one of the most disgusting and worst service places. Was followed around the store by a worker telling me everything I cant do. Maybe people would respect your business more if you respected it first and respected your customers first. Trash and items everywhere on the floor. This picture doesnt even do it justice. 20 minutes per customer with only a few items in line. Every time Ive gone I just wanted to leave. Definitely not going back. Unwelcoming, rude and extremely inefficient workers. This place needs to be closed down.
Love this store.
Absolutely love the store and the prices but definitely do not like the employees all of them are all disrespectful
Got what I wanted for my Namesake KWT 3
They have improved
I come up from faribault to shop here!So glad to see the store back up and open!!! Its so clean and organized I hope its able to stay this way! Welcome back!
Nice place to shop !
I gave them 5 because they have good customer service😌..and usually they would have mechandise but these ungrateful and ghetto people keep stealing from them ..smfh..Get it together humans! 😒
Good place good price but, need more cashier you wait in line A lot
Staff rude not help full real bad attitude with African American staff wow.Please dont ask questions. Wow
Everythings nice at a reasonable price !
Not very expensive and useful
Its just the clothes everything is not for everybody to wear special when you are a grandmother everything is in there for hoochie mamas
Favorite place to shop but needs more checkers
Love this place. School shopping made easy with everything from shoes to hats located here. The prices increased a bit since last year but yet everything is still very affordable. The styles and brands they carry are very fashion friendly. Great place to go for adults and children.
Got what I needed and was definitely well priced
Citi Trends suffered total loss while darkness swept our city May/June 2020. They were innocent victims of circumstance. My wish is they come back stronger than ever.
Very good prices
The store seemed unorganized. Staff didnt seem to know where anything was at.
Ghetto workers poor customer service I seen 3 people leave because of wait
Love that place I drive a hour just to get the good stuff
DO NOT VISIT!!! Managment has absolutely ZERO customer service skills and my sons card wouldnt process properly so the manager told my CHILD they would not cancel the transaction and he better go pan handle or somethin over $2!!!! Then once confronted I was told to get over it!! She was unprofessional and RUDE. I drove over an hour just for this store, just for them to treat my family with pure disrespect.
I love this place its nice and wonderful place
Nice things for cheap
Decent prices
Very bad service
Look like a lot of really cheap stuff
Messy but great prices
You cant complain about anything. You get what u pay for. Great deals cheap clothes and the location is perfect. I got here and get my kids all the way together!
Thay have good close
This is my favorite store Im glad that its back up in running
This place has amazing clothes and shoes thats my style.Jewelry is pretty good too. Their miscellaneous items are pretty interesting as well. However I wish they didnt have my size stored on the other side of the store though, just felt like what I needed in size made it difficult to get what I want and also made me feel like my size was unappreciated as I am a curvy woman. I also wish that the store would treat their employees better. Mostly every employee I seen was trying to do their best but with all the different customers coming in and I can tell it was hard for them to be themselves instead of having to constantly tell customers what is ok and not ok. Something needs to be done about that. If a company cant make sure there is a balance between employees and customers while making both feel comfortable then I really dont want to support that company or the person behind it.
Good
As ALWAYS one of my favorite stored to go into with the idea of getting just the one thing ....NEVER f*in happens, Love this store to DEATH, seem to have new management which last night he I was there ...just felt like staff was happier...hope thats I good thing!!They offer lay a way year round and have. Some of the. Best deals on name brand shoes, clothes, accessories, and...ahem..personals.The only thing is that the store can get very, very....very disorganized and more times then not Ive only found ONE out of the TWO shoes needed.. obviously...And unless youre a small, Xtra small or XL, XXL and thing in between can be hard to find in the personals but from time to time its problem free shopping.Up until last night they had a return policy of EXCHANGE ONLY even with receipt, however, I was told that now if you PHYSICALLY have ur receipt and the item still has tags and is in good or same condition as purchased and you PAID in cash then you get cash ...if card then card.... Which is great news to hear!So if you have time time to spend its worth the trip!!
Love everything about it.
Excellent they had what we needed. In and out☺
Clothing varity is not the best for adults. Great for toddlers. Downside No public restrooms. Customer service is out the door here. Shoes are decent for casual selection.
The prices are very reasonable and the employees are helpful.
I mean who really cares about customer service anyways? Theyve been decent to me everytime Ive been in. This is the PLACE for cheap fresh clothes. Love it
I see a lot of people on here talking about what the store looks like..its the CUSTOMERSthat comes in the store and just throws things on the floor. I have seen for myself how people treat the items and the customers have zero consideration towards who has to clean behind those who mess up. The workers arent maids. Customers come in and are rude very disrespectful towards the employees. How would you like being treated that way... So before blaming others check yourselves first.
Some great finds but the store has been extremely messy/disorganized every time I go there and the staff...well the staff leaves something to be desired. In other words they havent been particularly friendly and/or helpful.
Very affordable trendy clothing for men, women and kids. My wife loves it. Happy wife equal happy life.
Oh yes.,alot of great style clothing, shoes and wild sunglasses to die for.great shoes.
Customer service is at its lowest, not to mention the wait one has to expect to stand in line. I realised I left my debit card in my wallet at home. While explaining to the cashier Id return with payment, she explained that they couldnt hold longer than an hr.. which i completely understood. Being a cashier/ store manager it tends to clutter behind any register.. Well, find out when returned with payment, I then was told I had to stand in line for yet another 30 mins. A little upset and not wanting to spend Saturday afternoon in line, figured Id tell the cashier that helped me 25 mins earlier that Id return in 20 mins when the line wasnt so busy.. then a different cashier looks to me and loudly says, we aint holding nothing for no one.. Shook, I explained to I wasnt talking to her.. Clearly ppl, if the rude cashier had been paying attention to her customers.. then maybe the wait at this location wouldnt take as much time.
Always get my kids clothes from here for the summer. They are fair in price and grow out of em fast anywsys.
Alot of good prices! I would definitely go back.
Five stars for the bottoms they carry. Kids have a great number of choices to select from! A larger tee shirt selection for men is needed at this Cititrends.
To much clutter and not a good selection on plus size clothing
Cloths and prices were great costumer service and check out is lacking. Overall pretty good clothing store.
The store is very messy and the customer service is not at its best. I had to waste alot of time looking for my size and there was no order to none other merchandise. They have everything thrown together and I asked one of the attendants where could I find womens capris and she got nasty and smart mouthed me and said well I you have to do is look omg! I was heated at this point and started to go all in on her but decided that day it wasnt worth more time spent in a store that was jus not for me. I love Citi trends but this location just isnt for me. The place is a hot mess and full of madness and the staff and the customers are all rude and tacky.
Plenty Much Love
Has pretty good deals and a wide selection of items. However, the store is always in disarray and when I went to return an item the next day, I was told I cannot so I had to show him the return policy to return it.
I bought a lot of really great 😊 stuff at a great price.
This place would be good but the people that work there will make u almost come out of your composer and put some hands on somebody. They slow n very disrespectful.
What kind of business doesnt let their customers use the bathroom? I walked back, found the bathroom locked, asked a lady at the register if I needed a key. She lied to my face and said theres no bathroom. Id have to go somewhere else. Ridiculous. For the amount of money I spend here I should have just used the floor. Good clothes and prices but no bathroom?
Although bigger than sunray, clothes were all over the place. The floor was littered. Couldnt find anything in its correct location. Clothes appeared to be dramatically smaller than stated. Def size up in anything you buy. The cashiers spoke In their language the whole time and were annoyed because they worked there. Ummm yea... not my idea of a great store
Very great prices with many clothes and shoes you can choose from, also love the accessories
The best place to shop for my girls when i cannot go somewhere else for there clothes i give this store 5 thumbs up because customer service is lacking.
Found some cute items they really need to organize their store better tho
I always find things I need and things I DNT...I Love it!
Citi Trend is the spot I love shopping here I tell everyone to shop here .I go here every day .
If u like cheap urban wear go here!
Prices great had plenty big boy sizes a little to crowded
Oj
They always act like you stealing... if you can stand they nasty stairs, they do have some good deals.
Inexpensive clothes that are in urban hood style and will hold up in the wash. Mind your business in there.
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