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Computer Repair & Testing Center
3508 Market St #211, Philadelphia, PA 19104, United States
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Computer Repair & Testing Center
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Az
Review №1

Very responsive and supportive technician. Highly recommend for people looking to get a repair on a budget and all students.

Er
Review №2

The positive reviews convinced me to give this place a try and Im so happy I decided to. My laptop would not turn on and there was no light showing when plugged in to a charger. Best buy told me they would have to send it out (6-8 weeks) and it would likely be the motherboard and the cost to fix it wouldnt be worth it and to buy a new laptop. Its only a year old. I called Phone Repair Philly, was able to drop off same day (Saturday) and it was ready for pickup on Monday. It was a simple fix. Saved so much money!

Ca
Review №3

Had my hard drive fail during an exam week and they were able to fix it the same day! Very fast and responsive, great service. If I have any other computer issues in the future this is where Ill go.

Ri
Review №4

Quick, polite, gave us the information we needed and even gave me recommendations for future reference. Personal, sweet, and gets the job done. 10/10

SH
Review №5

My computer got water in it and they started it up without it being completely dry, causing the motherboard to burn out. They personally took my screen off and I found it cracked, but they denied knowing it was cracked, making it hard to believe. Their negligence caused my computer to never boot up again and I lost $2400 with no evidence to argue with them.The man was not professional or friendly at all, he would only tell me that liquid damage is damage, but I am 100% sure that the short circuit was caused by turning on the machine without cleaning and drying it completely. They should apologize and compensate me for this.

Ho
Review №6

Friendly staff and easy to communicate. Resolved my laptop problem in two days.

Cl
Review №7

Awesome service!! went in with issues with keys sticking and they fixed it in minutes!! No charge!!!

Mi
Review №8

Very Customer Friendly and Great Service! Highly recommended.

Be
Review №9

Got my MacBook Air fixed at this place, very good quality. People were very professional and reasonable prices for MacBooks. Very quick to get it fixed and would definitely recommend!

Al
Review №10

Needed an urgent battery repair and Parth at University City location luckily had it in stock!I’m a repeat customer and these guys are amazing. Quick service and reasonable prices!

Ka
Review №11

Phenomenal Experience. Came in the morning with a pretty serious laptop issue (wouldnt even boot properly), had it back in 3 hours for a very reasonable price.

Fr
Review №12

Very fast and efficient service! I was in and out in under 15 minutes for a cracked phone screen. Theres also Netflix in the waiting room.

Ka
Review №13

Awesome service! My phone cracked and Parth helped me out super quick. Would highly recommend this business to others!

To
Review №14

What can I say but this place is awesome, Parth provided excellent service. Very professional and responsive to email and all my questions. Look no further if you need quick reliable excellent service.

Jo
Review №15

Wonderful experience. Good prices. Good hours. They did a great job. Highly recommend

ti
Review №16

3408 market street Phila paThe BEST repair in the cityYou won’t regret bringing yourElectronics!!!!!Gets the job don’t right awayI’ve been to other repair shops in PhillyThat take days or weeks to get around toRepairing your electronic.I called phone repair PhillyThey got me in right away told me what the problemWas and handle it right away

Do
Review №17

I could see whomever FaceTimed me, but they could not see me. Camera issue was fixed without a long wait. Barth gave good quality customer service.

Ka
Review №18

Easy to find, nearby pay parking available. Staff wearing masks, looks like they have refurbished iPhones for sale

Ki
Review №19

Went in for a iPhone screen repair and the service is great. The repair was done in less than 30 mins and the phone looks as good as new!

Br
Review №20

Parth was a very big help fix my iphone with in minutes on a Sunday I was so happy.

Ch
Review №21

Very great for all your device needs! I had phone issues and Parth solved it extremely quickly

Cr
Review №22

This was our first time using Phone Repair Philly, they were great on the phone and even better in personProfessional and super quick!

Na
Review №23

Great place fast quick and knowledgeable and great pricing helped me with 2 phones in a matter of a week

cy
Review №24

Computer repair and testing center was able to pinpoint my laptops problem and troubleshoot it ASAP. I was emailed and called about the status, making their notification process perfect. I am another happy customer and hope that more people will rely on them for their computer and cell phone repair needs!!

Co
Review №25

I had an awesome experience getting my phone fixed byParth

Ni
Review №26

Parth was great- phone fixed in 20 mins

Wi
Review №27

They did good work with my laptop, responsive throughout repairs.

Wi
Review №28

Super fast super friendly repair! Highly recommended!

Ri
Review №29

Friendly customer service. The repair I requested (screen replacement) was done promptly. I will definitely return next time I need my phone fixed!

Na
Review №30

Parth was very professional and he took his time to make sure he knew what was wrong with my phone I’m grateful for him.

An
Review №31

This place is the best in Philly! Their technicians know the most and can access any issues with your computer. High recommend if you are in the area!

as
Review №32

I dropped my phone down a flight of stairs and completely shattered my screen! Thankfully I was able to get my screen repaired with in 20 minutes and it also was very affordable!!!

Jo
Review №33

Great experience! I was very satisfied with with my services

Ri
Review №34

Great service and turn-around time. Definitely recommend!

Ry
Review №35

Parth was very helpful, honest, an did a great job💯💯

Xa
Review №36

I am very pleased with the work that was done on my laptop. I highly recommend to anyone with a computer issue.

Am
Review №37

This place is awesome and easily reliable! Service is always A-1!

Tr
Review №38

Super quick and easy, I kept putting off the service because apple and Best Buy had such long turn around times but my laptop got done in less than a day here. The pricing seemed a little expensive but the convenience of it all was amazing.

Au
Review №39

This is a great place to look to for quality yet fast computer repair. Great prices for a timely service. Definitely recommend it.

Na
Review №40

Loved coming here very easy phone is like new :)

Fr
Review №41

Quick service, great repair, more than reasonable/affordable pricing listed upfront on website & super knowledgable about iphone mechanics, which is extremely helpful for maintaining the longevity of my phone. Highly recommend.

Br
Review №42

Excellent in every direction: I contacted them the morning-of; we agreed upon a price; the office itself was clean and had a nice waiting area with Netflix; the people doing the repairs were informative and friendly. In half an hour, I had my phone fixed. Much appreciated.

Ri
Review №43

Replaced my screen and fixed up my iphone 6+ pretty well

Dr
Review №44

There very fast and niceI recommend this place

Pr
Review №45

I brought in an old, very very dead laptop to see if any data was recoverable off it. After a weekend of attempts, it was unfortunately declared dead. Im leaving a 5 star review and recommending this shop to everyone I know because even though he couldnt resuscitate my bricked hard drive (which was a lost cause anyway), he worked on it for days and charged me nothing because its our policy to only charge if we can do the repair - which was refreshing to hear. A+ customer service.

Ce
Review №46

I received very professional service!

Dy
Review №47

Great experience! Returning customer

Ja
Review №48

Had a great experience here. I had to get my laptop battery replaced, but the first replacement battery I ordered was a dud and I had to come back in multiple times until it was finally fixed, and they only charged me once. Both Jeff and Jay are great guys and hooked me up.

An
Review №49

I got my iPad 7th generation repaired. Service was fast, however, I notice a bunch of white dots under the screen and little pieces of lint.

Sa
Review №50

Great new computer repair shop in U city I found on Google. I repaired my Lenovo with them within a few days and im very happy with the quality and service. Def coming back here again for any phones or computer work!

Ma
Review №51

It Was Fast & Great Service

Na
Review №52

Very good service and very quit. and max is cute

Ma
Review №53

Great place to get work done

Au
Review №54

Recently took my MacBook Pro here for a cracked LCD screen. Jeff & Ray did a great job repairing the screen in a few days and getting it back to me with a fair price.

Je
Review №55

Timely diagnostics on computer repair within hours of dropping off you will know whats wrong and the cost of repair.

Mi
Review №56

Great service! Repaired my Macbook Pro for much cheaper than Apple!

Ju
Review №57

Fixed phone no problem!

No
Review №58

Prath was helpful

Mo
Review №59

Very poor service. They took my laptop apart 4 times over. After 2 months it was never fixed and I had to really try hard to get my full money back. He was about to claim that they keep a $40 deposit on any computer the customer takes back. Now, I understand that sometimes not all things are fixable. However, when they returned the laptop to me with the original parts the left out screws and did an unacceptable job. The screen now falls out of the housing, the panels meant to hide all the wiring are constantly falling off, whats worse they actually left out multiple screws when putting it back together.NEVER GO HERE. They are disrespectful to you and your stuff.Recap:1 - went to repair screen2 - They bought the wrong screen and broke some wires in the computer3 - They buy new screen. Screen comes in and now features like touch, sleep sensors, and an array of other things dont work4 - 2 months later they ask me if Im willing to wait more months, but I have to leave the city so I decline.5 - They are about to withhold money form me (supposedly a deposit for taking the computer back with me, a policy they never mention before). I explain that I had paid in full and only took the computer back when they could not fix it. They do give me back the money in full.6 - Now my computer is not just cracked, but is missing screws, wont close properly, and is falling apart.If you want to pay people to break your stuff then definitely go here.

Qu
Review №60

They fixed me phone after I shattered the screen. It took a week to get the parts to fix it. I got my phone back and now the front camera doesnt work and it did before I brought it in. Then to add insult to injury, they kept my SD card from my phone with contacts and other info. When I called to find out where it was, the person I spoke to had no idea what I was talking about. Im take my phone into my SP. Thats probably the best bet vs this place.

Ug
Review №61

I took my Macbook Air for repair to the Computer Fixer. The computer had some backlighting issue, in which you can dimly see the screen, but without backlight. The polite gentleman in the Computer Fixer diagnosed the situation miraculously in one minute and told me that its a LCD monitor issue, so all the monitor should be replaced for $ 385 + tax. Then I took my Macbook to the Computer Wise, just by looking at their Google reviews. It took them 2.5 days to diagnose and they wrote me three options for repair, and none of the options contained anything about the monitor. They told me that there is corrosion on the connection point of the LCD, so all it needed was a chemical bath. They also told me that I would be responsible for just $ 40 if the bath didnt work. Hopefully it worked and I paid $ 200 for the bath, all the repair took 2 more days. Now I am using it without any problem. Therefore, I dont recommend this place for Mac users.

Jo
Review №62

I have not yet taken in my PC for a repair, but so far the team has been timely with their responses and very professional.

Da
Review №63

Great service, quick repair, and good price.

De
Review №64

Great work, quick and friendly!

My
Review №65

Good service & great staff 👍🏾

JA
Review №66

Good job

Ka
Review №67

Rear service and fast !

Ri
Review №68

I went there for employment verification today. When I asked to make sure I was in the right place, the employee who Ill call Jeff (see below for description) turned around a bruskly pointed to a sign. He took my passport and returned. When he finished, I asked if there was any way I could receive some documentation. He refused and gruffly told me, Youre done here. He said he didnt have paperwork for me, but I was curious about whether he could at least print the confirmation for me. Then he launched into a mini monologue about how youre not listening. Youre wasting my time. People dont listen these days and thats whats wrong with people. Ive done my part and Im not obligated to do anything like that for you. I wont. Youre done.The service was performed, so Ill give him a star for that, but the customer service was horrendous, condescending, and repulsive. I will not be using the Computer Fixer services in the future.For those interested in what Jeff looked like, he was a bald/balding Caucasian man who had a George Constanza-like body if Constanza was taller and had a bigger tire around his waist. He wore a striped polo.Jeff, if youre reading this: Ive read other reviews of you treating others badly. I dont know whats going on, but now that Ive written out my experience, I just want to let you know I forgive you. I dont know what sort of experiences led to your actions or behaviors, but I hope life will allow you to heal those hidden wounds of yours. In

Br
Review №69

Great service, fast and efficient!!!

Ra
Review №70

Im pre-emptively writing a good review. I took my laptop in yesterday and Im holding on to it while parts are shipping, but service was fast, they really went out of their way to fully evaluate my problem, and when the parts get in I should only be without my computer for a day or two. Ill update when the computer is fixed!

ab
Review №71

Great service, straight to the point, timely and responsive. Dont need much more from a tech repair shop. Ill be back.

Ka
Review №72

Great customer service

mk
Review №73

NOTE: I am revising a previous 1 star review in light of a follow-up call from the owner that resolved the issue. The short version: I had a very unsatisfactory experience with an iPad repair, left an angry review and thought that was the end of it. The owner actually called me to see if there was anything he could do to turn this around, and he came up with a creative solution that left me with a properly repaired iPad at the original promised price. My faith in the Computer Fixer is restored. Thanks, Jay!

Da
Review №74

Great customer service. Answered all questions. Definitely would return for repairs

Br
Review №75

They fixed my mac laptop in less than a day

Ke
Review №76

Its a good place to get your electronics fix. They fixed my monitor for my custom built laptop.

Ni
Review №77

Great customer service!

Kr
Review №78

Best Macbook repair in Philadelphia

Ne
Review №79

TL;DR: AVOID AT ALL COSTS. I LOST ALL OF MY DATA WHEN I WENT HERE. Especially if your computer is fixed by Jeffery Sabatini.I went there because the hinges on my XPS 13 were broken; I had trouble opening and closing the laptop, as well as charging the laptop. When I went there, I was told that this was a hardware issue by Jeffery and that he had seen cases like this all the time; I took this to mean that the issue should be resolved promptly. I hadnt backed up all of my data by then and because the hinges were broken, I couldnt open the laptop without breaking it so to speak. I told Jeffery that I needed to download some pieces of data for work whilst the computer was being repaired and he was very hesitant initially, because he had taken the computer apart and for me to download the info, he would need to put it back together again (basically it would inconvenience him).After a while, he relented and told me to only download the key pieces of info that I needed. I rushed to the store and downloaded the key pieces into a pendrive.Fast forward a week later, Jeffery emails me out of the blue and says that my laptop could not be turned on and that all the data was corrupted. I panicked and asked him if it meant the data was lost. He said yes and promptly asked me if I wanted to reinstall the OS which would cost me another $80 on top of the $160 he was charging me. He provided ZERO EXPLANATION as to what happened. After failing to get an adequate response, I sent an email to him saying how frustrating this was: not only did he not warn me that this could happen, but he also rushed me through my data downloading process while leading me to believe that I would safely have my laptop back in one piece over the promised time. On top of all of this, I was getting spurts of communication from him saying that my data had been lost with zero explanation why.His boss then calls me and apologizes, but proceeds to blame me for not backing up the data beforehand saying that things happen all the time. He even asked me if I knew what Dropbox was. I was so aghast by his response and explained to him what had happened. He waived the $80 but the data could no longer be salvaged by then. I collected my laptop from Jeffery who did not apologize for this whole incident at all.Long story short: these guys are a scam. Do not go there. They have zero customer empathy and do not understand what good service means.

Jo
Review №80

Incredible computer repair

Da
Review №81

Ive used The Computer Fixer for out of warranty service on my previous MacBook Pro. Once to replace a damaged hard drive, and another to fix problems with the mainboard. Ive found them to be responsive and fair, with good turnaround times in both cases.

Aa
Review №82

The service is nice!!!

Bi
Review №83

Great computer repair services!!

Al
Review №84

Brought my pc on Friday, and got it back Monday. Service was pretty fast

te
Review №85

The WORST technical individual on earth! My computer has NEVER been right. . $169.00 4 a motherboard? . Like that other dude said more problems. . My computer is freezing and beeping like crazy the worst service EVER !

Jo
Review №86

Job done in a timely manner, arrived at time stated

Ta
Review №87

Quick and efficient service. iPhone screen had water damage that they fixed within an hour for a reasonable price.

Sc
Review №88

First contacted them on 30 Nov 2015, the day before their scheduled move. Received no response from them, gave up after two phone calls to them and 9 days of waiting.

Wi
Review №89

Fast diagnosis when I really needed one.

Ne
Review №90

They are great

Th
Review №91

Quick and easy!

Ji
Review №92

Awesome

Ch
Review №93

Not a long wait very helpful

Je
Review №94

Quick and easy

Ch
Review №95

Very quick very professional they can help solve any technical problems

Ol
Review №96

The best

Mu
Review №97

Not good customer service and very expensive

Information
100 Photos
97 Comments
4.3 Rating
  • Address:3508 Market St #211, Philadelphia, PA 19104, United States
  • Site:https://phonerepairphilly.com/computer-repair.html
  • Phone:+1 267-460-2569
Categories
  • Computer repair service
  • Cell phone store
  • Computer support and services
  • Electronics repair shop
  • Printer repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:10AM–6PM
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