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Unique Photo
28 S 2nd St, Philadelphia, PA 19106, United States
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Unique Photo

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ri
Review №1

Excellent service and knowledgeable staff. Justin gave some great advice and got me the lens I wanted at the right price. Shipped out and received via UPS in less than 24 hours. Highly recommend!

Dw
Review №2

Awesome store. The sales person was very helpful with accessories for my camera.

Mo
Review №3

Absolutely wonderful work with an incredible turnaround. The film lab at Unique Photo has been a blessing to come by. Unhappy with my results elsewhere I looked for an alternative lab, and was pleasantly surprised. I’ve given Andy about 20 or so rolls and I’ve never been disappointed with the results. Even offering a refund when one of my rolls came back blank. All around great service at and affordable price!

ka
Review №4

Finally a shop that has all my need for lens, body and more for camera. I was in a need for a better lense for wider range and since I am a beginner, they help me find what I need. Recommend if you want a good lense or body. For a awhile I kept going to best buy for better lense but now this is closer so it my go to shopping now.

Ce
Review №5

Kristin Tsafos expertise and patience was on full display as I peppered her with questions about telescopic lens on my Canon 80D. Once she knew about my birding and lighthouse enthusiasm, she also recommended a Manfrotto MT055 tripod to stabilize my new 150-600MM Contemporary F5-6.3 Sigma Lens. Her keen receptivity and exemplary customer service will undoubtedly lead to future purchases for me at Unique Photo. Thanks, Kristin and I appreciate your diligence in making sure I purchased the right lens!!

Lo
Review №6

I love this store. The one in Philly is fantastic! Look for Ren, is super helpful and great to speak with. All of the staff are extremely well-versed and know what theyre talking about. B & H and Adorama are great, but theyre in NYC. So clean, great with rentals and professional. I cant begin to tell you how much I LOVE this store.

E
Review №7

I am very happy that theres a larger camera store in Philadelphia. They match the NYC store prices automatically it seems so no need to comparison shop. Jack, Ren and Todd where super knowledgeable and friendly. Especially Ren!

Ma
Review №8

Great brick and mortar photo shop. Freindly knowledgeable staff. Very helpful to me in picking out a DJI drone.

Mo
Review №9

Everyone should read this before shopping here. This is a completely non biased review. Just telling everyone what to expect. This company has really nice people working inside of this location. A great staff. I’ve made several purchases and typically ask a lot of questions. My last purchase I went inside and asked for guidance on some things to get. A rep told me that I would need a light stand soft box and boom arm. In order for my light to sit directly over a product. I took everything to my shoot but once I set everything up my light would not stay on the arm it was actually not working at all. It turns out the boom arm was a reflector holder. So I didn’t let it completely ruin my shoot but I had to set my light up very janky and the footage it subpar. The next week I tried to return the items but the reps told me I would need not only the original packaging but also the plastic that it came in plus be in pristine condition. I let him know that if the reflector isn’t working properly it’s most likely due to me trying to put a heavy light on it as I was told it was a boom arm. But he told me he could not sell it again so he could not take it back. I shop on amazon a lot so I am used to very good service and a very good return policy. I felt like at unique photo they were worried more about making money than my experience and whether I lost money. With this I still came back to buy a c stand. He brung me down 2 metal parts and said that I would need to find out which thread my light has. I told him I would purchase them both and bring back the one that doesn’t work but he told me that if I do it would need to be essentially unopened to return it. I would love buying things local but it seems like online may still be the best option. If any advice I would tell people to know what they are purchasing before and make sure it is functional before they leave out of unique photo. The return policy is not customer friendly at all and they will not let you know. I will continue to buy things out of convenience only when necessary but honestly I would prefer to give money to a business who cares about my customer experience.

Ia
Review №10

Super knowledgeable & helpful staff! Their developing is consistently great quality, and they’ve gone above & beyond in helping me work through whatever film issues I run into

Ga
Review №11

Amazing customer service with people who are extremely knowledgeable about photography.

S
Review №12

Good spot for rental equipment. Folks that work there are always available to answer questions which is useful as a newbie photographer. Dinging them 1 star because I notice rudeness from staff everytime Im there. Im not going to be excessively nice just to get the bare minimum level of customer service.

Jo
Review №13

I just came here for a bag, but the staff was really friendly and accommodating.

al
Review №14

I dropped off a roll of film to be developed and scanned and they had my photos back to me super quick. They’re also really nice and helpful :)

Tr
Review №15

Super professional atmosphere! Lots of options in terms of film photography and the prices for services and products are amazing in comparison to my experience at other camera shops.

Ma
Review №16

Very clean and organized with a large selection. Nice staff who know their stuff and are honest.

Do
Review №17

I really had a nice time at the workshop. The staff was great and I got to meet new people. I will certainly go there for my photo equipment!

Fi
Review №18

Had to redo my review as Cole came through with great service as he said he would. I guess we all have our days.. thank you Cole regardless that I never received my camera and no communication for 3 months you did finally come through with my refund and communication.. much appreciated..

De
Review №19

Very nice staff, but the return policy is pretty horrific. I’ll be sticking with B&H.

Se
Review №20

The staff is incredibly kind, helpful and professional! They answered questions I had about my equipment and they were more than happy to take the time to educate me and show me some of the new technologies. They showed no negative judgment on my inexperience with photography. The store was very clean, well organized, and welcoming. I would recommend this location to anyone.

Sh
Review №21

Unique Photos is a magnificent addition to Old City - incredible inventory of camera and equipment.Chris, the manager and Andy, the lab tech, are incredibly helpful. They offer every kind of photo development- I asked to have some old photos copied- they were ready in no time. You can send photos from your phone/ computer & have them back same day. Much better to support this local business than going on line.They’ve recently reopened their 2nd floor studio for COVID secure, photography classes.

Ti
Review №22

The store is absolutely awesome! It is laid out great and I am able to get what I need. The staff is beyond amazing - they are so knowledgable and dont mind taking the time to explain various systems and camera accessories. Every time I go into the store Im greeted by the staff and they always make me feel like family. Lucas has been such a great person to me. From trading in equipment to purchasing/upgrading, he always ensures I have all the information I need and when I call to make a purchase, my items are always ready to pick up and go.Thank you guys so much! You really depict what a camera store should be!

Ra
Review №23

Staff is always friendly and helpful. The advice they give is always on point.

S
Review №24

Always a great experience here and a valuable resource for education and expertise as much as cameras and film. The staff is all very patient, welcoming, and helpful. Special shout out to Todd, who runs photo walks at visually interesting locations all over the city. They’re a great way to check out new locations and connect with cool people.

Em
Review №25

This is the best spot in Philadelphia to get film developed at! They are affordable, quick, and high quality. I cannot give them enough praise! They also have a wide variety of film to buy there, some kinds I haven’t seen anywhere else in the city . Their staff is very knowledgeable and helpful, and they’ve done a great job handling the pandemic and making sure both customers and staff were safe while shopping in the store.

Ga
Review №26

Fantastic customer service. Justin helped me right as I walked through the door. I had two different 50 mm lenses that stopped working (one I dropped and one I had purchased from eBay and had no history of damage for as long as I’ve owned it). Turns out the one lens that had no damage is notorious for being a bad lens. I had no idea! The other lens was completely my fault. They ordered me a new 50 mm lens and talked through some other issues I had.Very knowledgeable. No big boying here. Highly recommend!

Ja
Review №27

Great experience here. I knew of UNique photo from its Northern NJ location (Fairfield) and it had a great reputation. I was happy to see that they recently expanded to Philly. I was visiting Philly for an extended weekend and wanted to rent a telephoto lens for a trip to the zoo. I was super happy to see that they had a great assortment of lenses for rent (despite being so new) and was smack in the middle of Old Town, convenient to most hotels, including mine. I walked over there Saturday afternoon and was greeted with smiles. The space is super clean (Apple-esque?!) only a few weeks old. The first floor is sales, the second is rentals and third will be classes of some sort I believe. Since I made my reservation online a few days prior, my lens was there waiting for me. Rental process is typical of any lens rentals place...they copy your ID and place a hold on your credit card of a portion of the lens value while it is in your possession. ONCe returned, it is inspected and the hold is released. The process was seamless. I wish them nothing but the best and have no doubt they will have a great market there in Philly. Highly recommended.

Ke
Review №28

Love this store! Really great selection of photography equipment (including film!) The staff are all very friendly and I always feel welcome here. I especially appreciate the weekly photo walks! Really great way to meet fellow photographers and explore the city.

El
Review №29

Very clean and organized. They have both new cameras and older cameras to see. Everyone was super friendly and very knowledgeable. They also offer classes for photography. Great area being in Old City too. You can grab that new roll of film and walk the old sites to photograph.

Dw
Review №30

Great place to find used Leica gear. The staff is dope and give input.

Tr
Review №31

This place is amazing they have such a great variety of everything you could need and the people there are great and very nice they helped my wife so much

Ha
Review №32

Some of the staff is knowledgeable and some of the staff is very underwhelming and completely lost. The return policy is absolute s**t, will never do business here again.

Br
Review №33

Great customer service. Although we personally did not purchase a camera here, we were greeted by friendly and patient staff. I brought my 11 year old daughter in to get a feel for camera sizes. Tod spent quality time showing her how to use both point and shoot and DSLRs. Highly recommend.

Ma
Review №34

This place is awesome. Friendly staff, knowledgeable and courteous. They always give you one on one attention and let you take your time. Buy your camera stuff here, let’s keep these guys around.

St
Review №35

These guys have a huge selection of photography equipment, workshops, etc, etc. they packaged and shipped fast. on the first order i got an empty box bc ups messed up.. after calling UP cust serv they got right on it and even re sent me a new order w o a charge to my surprise. i have to give them a thumbs up esp for us 35mm people who need supplies.

De
Review №36

This store is amazing! It was sooooooo clean and super well stocked with what I needed and more. But the best part was actually the staff. Everyone was so nice but Chris was especially helpful and friendly. He made me feel welcome even though I didn’t know much about photography or the store.He got my savage seamless photo paper and it was way to big (107in x 36ft) for me to carry to my car by myself. He helped me take it outside but then I didn’t know how to put my seat down so he helped me figure that out too!This store deserves every one of its 5 stars! Such an awesome team they have working here. I will definitely be going back for any of my photography needs. Thanks again Chris!

Br
Review №37

This store is amazing, ken was extremely knowledgeable and more than helpful. Thank you for existing, Philly needed this for a long time.

RG
Review №38

This is an amazing Philly gem for camera equipment. No need to wait for next day shipping when I can walk right in and get what I need. And as for the staff they are amazing. Definitely knowledgeable, friendly, and professional. I wish all stores had these types of employees. Definitely would like to Thank Todd and Justin for walking me through my equipment and just their overall sense of care. This store has my financial loyalty when it comes to gear. (As long as they have the product I need)

Mi
Review №39

Bought a camera and accessories here, being helped by Chris F. It was a great process. He did a great job of understanding my needs and budget and explaining the options to me, as opposed to trying to sell me something, as happens in technology/electronics store. He was patient, spending over an hour while I decided. I also like the idea that workshops are available to help me get the most of my purchase.Ill also be going back to convert slides to digital there. There really isnt anything they dont do there! Highest recommendation.

Ro
Review №40

Horrible. Takes WAY TOO LONG to do anything.

El
Review №41

I just had a one-on-one lesson with Todd. It was great! He is a very patient teacher, and very experienced. He has helped me become familiar and comfortable using my new Nikon z50 camera which I purchased here. The entire staff were helpful and informative. I also took a class with Michael D which gave me a great overview of basics.

ra
Review №42

The staff is extremely nice, helpful and knowledgeable! Their Meetup Photo Walks hosted by Todd are so much fun and are great for forming a wonderful local photography community!

Da
Review №43

Great. I ordered the R5 from canon direct the day after the announcement. After a week the screwed up a separate part of the order so I lost confidence. I ended up ordering from Unique almost a week after press release and got the camera on the day of the release. Im still waiting on that Canon order to process BTW. Its my new go to place.

Ch
Review №44

Quick and easy transactions, great prices and inventory.

cl
Review №45

Great pace to shop friendly

Tr
Review №46

Ive only been here a few times since the Philadelphia location opened, but the customer service has been incredible every time. Highly recommended!

Av
Review №47

Justin was extremely helpful when I had NO idea what I needed. 10/10 helped me understand that I didn’t need a full on camera and helped me pick out accessories for the equipment I already had.

Ja
Review №48

Ive dealt with these guys in their NJ store in the past and its great to see them expanding to Philly. The new location looks great and staff are helpful and friendly. Looking forward to seeing what they do here in the future

Sa
Review №49

Great store and wonderful staff

Ga
Review №50

Some of the friendliest people with passion & love for creatives. Inexpensive, but incredible quality that is seen and felt once youve stepped inside. Hard & fast working individuals as well. Overall great store ran by great people!

Ch
Review №51

Great store with good customer service.

Co
Review №52

Excellent camera store with great selection and knowledgeable staff, as well as great prices. I recommend these guys over B&H, Amazon, and other large retailers.

K.
Review №53

Got an amazing deal on a used Leica lens. The best camera store in Philly no doubt. Cheap film and very friendly staff.

Da
Review №54

Beautiful new camera store, staffed with photography experts. Good place to get some hands-on time with high end products and advice from staff who actually have experience using those products.

Jo
Review №55

Great spot with quick turnaround and friendly staff. I definitely recommend them for your digital/film photography needs.

Wi
Review №56

The staff was very helpful I recommend to everyone

Ma
Review №57

This store rules!!

l
Review №58

Has any and every kind of camera and lenses. Prices are extremely reasonable to very expensive, but you get what you pay for.

Ph
Review №59

Stopped in to buy some film, the staff were incredibly helpful and friendly! Looking forward to going back

Gr
Review №60

For those who dont know, Unique Photo is easily the best camera store in NJ. So excited to have a Philly location. The staff really cares about you.

Mi
Review №61

Campos loves Unique Photo

Er
Review №62

Very helpful and knowledgeable with all cameras and accessories. Huge selection to choose from.

Br
Review №63

Philly has needed a camera store of this size and quality for years. The staff is super knowledgeable and helpful.

To
Review №64

Finally, a place to check out the latest camera gear in Philadelphia.

Th
Review №65

Great service

ni
Review №66

Well

Information
72 Photos
66 Comments
4.9 Rating
  • Address:28 S 2nd St, Philadelphia, PA 19106, United States
  • Site:https://uniquephoto.com/
  • Phone:+1 215-608-2222
Categories
  • Camera repair shop
  • Camera store
  • Photo lab
  • Photo shop
  • Print shop
  • Video store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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