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7-Eleven
701 S Crater Rd, Petersburg, VA 23803, United States
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7-Eleven
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br
Review №1

YET ANOTHER 7 ELEVEN THAT THE EMPLOYEE HAS DDCIDED TO LOCK THE DOORS AND NOT LET ANYONE INSIDE. SHES LITRERLY STANDING THEIR PLAYING ON HER PHONE AND DOING NOTHING. GAS PUMPS ALL SHUT DOWN, SHE WAS RUDE AND COULD CARE LESS. 7 ELEVEN IS NO LONGER A 24 HOUR STORE AND EVEN IF SO WITH EMPLOYEEES LIKE THAT WHO WPULD WANT TO GO THERE ANYWAY. TRAHS EVEYWHERE OVERFLOWING OUTSIDE, DIRTY FROM LOOKING OUTSIDE INTO THW WINDOW, JUST A HORRIBLE PLACE, WOULDNT RECOMNED ANYONE TO GO HERE UNLESS YOUR DYING OF STARVATION OR NEED EMERGENCY SERVICES CAUSE ITS A TRASHY STORE AND IS RIN BADLY.

Ru
Review №2

This was the worst store I have ever been to it was just filthy. The bathroom turned my stomach as I walked in to the womens. Me an my husband had to stop on our way thru to Georgia to get gas. I went to get coffee an there was only decaf which was old no creamer or half an half. The lady at the register was either high or just not the right person for the job the lady an gentle man in front of me was holding cash in the hand an for 10 mins the kept asking was they paying with a card they repeated over an over they didnt have a card I just sat my coffee on the counter an walked out. This was the worst experience at a 711 ive ever had. It deserves no stars an better management. During covid I dont see how yall have managed to keep the store open as dirty an nasty as it was .

Sa
Review №3

I gave one star only because I had to. I used to like this store, but not anymore! I have been there three times late night and no slurpee any of those nights. Tonight not only did they not have slurpees, but no donuts! I will go to Wawa from now on. They always keep there store stocked with whatever I want!

Ch
Review №4

This is the worst 7eleven I have ever visited. The pump wouldnt process the card, the older lady inside was rude and unhelpful, the store is very dirty, and nothing is stocked properly, store was half empty. Shut it down, total embarrassment.

Am
Review №5

Pulled in for gas, a quick bite to eat, and a soda.Employee was sitting out side smoking and said that they were closed for the next 30 minutes while they smoked and hung out with their friends.Very poorly run establishment.

Da
Review №6

This store will have you late for work every morning...this is the only store that’s on the way to work, yet they lock the doors sometimes...it doesn’t matter who called...they should have their priorities in order as a business

an
Review №7

It a tall guy in there very helpful i think his name it ibn i will go there again

Rj
Review №8

Went in for .99 coffee got charged 2.12 the owners or whatever are always rude. And never want to resolve issues. I think this store should be considered for a close out.

An
Review №9

Very unhelpful and lazy don’t think I will support that business again.

Ma
Review №10

This is the most disgusting 7/11 ever dirty nasty gross is the best way to describe it I took photos of it all wow not 7/11 class shame on you and the clerk on 4/09/2021 Alesha or whatever she said her name was was totally disrespectful nasty and wanted to fight me outside she said when I said how dirty the store was not to mention dangerous leaving chemicals used to clean coffee pots out on counter still have pics if you want to see them

Xa
Review №11

Watch out for this location. Got a super big gulp and was charged the price for a slurpee. This only happens on first shift. I had tried to use the coupon for the 7 free drinks but it would not work because the caisher had rung me up as a slurpee. I told her this was a fountain drink and not slurpee she would not change. I told manager about what happened and she did not even care i got charged a higher price.

Ro
Review №12

Friendly owners,fast and the place is kept very clean also has a redox located outside

Al
Review №13

The overnight cashier is rude and never say a word to me when she ring up my order. Never told me the total and just my threw change on the counter and went back on her phone. She needs to be fired and Ill give a better review.

Li
Review №14

This 7-11 is the ghettoest of all 7-11s I have ever been to. They NEVER have fresh coffee and as to customer service.....what is that? They sure dont seem to know. Theyre almost always nice when you come up to the register, but other than that thats about it. Heaven help you if you have a problem!

Je
Review №15

If i could give negative stars i would...this store us falling apart with so many issues. Ceiling leaking, slupree machine out of order, bums in neighborhood working for bare minimum not on payroll. Employees cussing and not acting professionally when asked to unlock the coolers. If u want to have issues go to this store!!!!

B
Review №16

Always looking suspect, dont be the wrong color and walk in there.

Ad
Review №17

I was once employed by 711 recently. I was terminated because of false alligations by two customers because they thought I said they were stealing, it was brought to my attention that the couple steal another employee came to me and told me watch them this is after they already paid for their purchase. I happen to see the lady customer bending low doin something. Fixing coffee is what she was doin. My words were to her dont forget to pay for That cup of coffee. She says she was gonna pay for it I said nothing, I proceeded to take other customers . the lady husband was one, he came bringing a coffee cup I said to him that I need the cup she had so he catches an attitude and says to me what the f***k is the big deal its a f****ING cup. My words to him were sir it wasnt a problem for you to bring your cup to get rung up so whats the problem for her to bring hers around. The wife comes to pay for her coffee he goes to say that b***CH think we gone steal a cup of coffee I then tried to defend myself by explaining to them that I never said that they stole anything and it was brought to my attention by another employee they never heard none of that. Besides I only had been working there 4 to 5 weeks. Didnt know none bout them people. But everybody knew about them but me. So the husband continues with b**CH this and b**CH that. He say black b**CH something as he walking out the door and I came with they should have bought a bar of soap to wash they stanking asses. Thats when the wife say hold up you not gone disrespect my f**king husband and my words were to her neither her or her husband gone disrespect me so they both go on and on now while all that goin on its like 4 other customers in the store actually witness what went on and two employees. Now one employee says they were goin to delete the video like she was tryna hide something but she saw and heard what happened the other employee stood and watch from a distance and heard what was said also. The allegations to it all and what was told to me I called the customers poor white trash. I was removed from the schedule without any investigations. I texted the manager and ask her could I get a meeting with everyone that was there I could even get in contact with the customers she never replied back. The manager had a problem with me because I called her boss on her. She even went beyond to write down that I told another employee that I had a mother and I didnt need her to holler at me. Which is true she wasnt my manager she was another employee

Th
Review №18

Just paid 6.25 for a pack of malboro read. Told me ciggerette prices just went up. Seems like this id the only place in the tri-cities that charges that. Sounds like bull

Br
Review №19

One of the most disgusting bathrooms I have seen in a long time!

St
Review №20

Its sad i keep calling up their never answer phone they dont give 24 hrs like their supposed too if car broke down . talk too owner he was suppose give me 24 hr tow car he gave 3 hrs instead ...

Le
Review №21

Very clean and friendly... But limited stock... Thats why I gave a 4.

li
Review №22

There money order is always down

ro
Review №23

Nice staff helpful

To
Review №24

Awesome

Im
Review №25

This store is horrible.

Pa
Review №26

Coffee is fresh

Ti
Review №27

Disrespectful store period

Information
33 Photos
27 Comments
3 Rating
  • Address:701 S Crater Rd, Petersburg, VA 23803, United States
  • Site:https://7-eleven.com/locations/va/petersburg/701-s-crater-rd-30472
  • Phone:+1 804-861-1628
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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