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Walmart Auto Care Centers
3500 S Crater Rd, Petersburg, VA 23805, United States
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Walmart Auto Care Centers

Comments
Ki
Review №1

Was very impressed with them getting me in and out so quickly. Also the guys were really nice for your polite and was willing to help me. Will be going back again.

Ki
Review №2

Dennis and his team of guys are AMAZING!! I bought a new set of tires online at walmart.com & selected to pick the 4 new tires up at Walmart & have them put on. When I arrived however, the store only had 2 of the 4 tires in stock. This was scary because I really needed 4 new tires & a snow storm was coming! Dennis completely fixed EVERYTHING! He not only got me right, but he got me an even better set of tires for the original price I paid online & got me in & out quickly! Dennis is the ABSOLUTE BEST!!

La
Review №3

Cannot leave this place without spending over $100 smh

Ma
Review №4

Went to get oil changed, dropped off car, came back a half hour later only to find out they refused to change the oil claiming there was a major oil leak and that my car had severe engine issues with absolutely no evidence to support their claim, huge waste of time. Took it to Pep Boys the next day to find out that there was absolutely nothing wrong with my car at all, it was perfectly fine, the mech at this Walmart straight up lied to me about my car. Maybe the employees here dont feel like doing their job and will waste your time instead. Do not trust this place at all.

su
Review №5

Good for tires and oil changes and nothing else. They are usually very slow.

Do
Review №6

I had tires installed on my Benz and they damaged the wheel. After over a month waiting for my claim to be settled I called corporate. Then an assistant manager called me and told me that my claim was denied. I have no reason to try to bilk Walmart our of a wheel. I am busy and don’t have time to go wait for the dealer to install a wheel. Frankly, the cost of the wheel is no money to me. I am angry that they lied about their mistake. By the way, they also didn’t even take the label stickers off the tire or remove the white stock markings on the sidewalks like a good tire shop would do. Walmart did the damage and will not own up to it. Don’t take your car there. They are the worst kind of liars.

Ir
Review №7

Online it shows this location as open from 6am. I show up early & find out from a manager that they dont open until 7am. I decided to buy some items I needed to kill time. 7am comes, doors are still locked. I call to see if anyone is working & the lady gives me an attitude telling me they dont open until 8am, talking to me as if Im dumb for not knowing. I hung up on her & went home. Its my 1st time buying tires at Walmart & needed them put on my vehicle but now Im going to return all 4 of them & spend my $ where they have better customer service & appreciate their customers. I will NEVER make the mistake of buying tires nor using Walmart for my vehicles needs. Highly disappointed.

Ch
Review №8

The only reason for even getting 2 is the techs were good. I had a blowout late in the afternoon, I put my spare on and rather force a 20 year old doughnut 600 miles, I pulled off the highway for the night. I walked in at 7:58 and asked if the tire center was open. I was told no at 8:00 and he walked away. I go walk around one isle to kill the less than 2 minutes to find the manager that I had just spoke to was the one working the auto center. Now I was the 3 person in line because he wouldnt even talk to me until my car was in front of the bay. Then proceeded to argue with me about the tire size needed in the car forcing me to buy all 4. I had good front tires the rear were sketchy which is what blew. I only needed to replace 1, but was going to do both rear and he wouldnt do it. As said in the beginning the techs are the only reason for anything more than 1 star

Ja
Review №9

Wasted three hours there just for them to tell me they didnt have the tires in stock but had some more expensive ones. Took them three hours to figure that out. I left and will never go back.

Qu
Review №10

Worst Wal-Mart Ever!! I have never seen an Wal-Mart Auto Center not have the size tires that I needed.

Je
Review №11

Took my car here for an oil change and ended up having to tow it home. They removed the filter housing and didnt know how to put it back on so I had to tow it to a shop, pay for it out of pocket along with the tow. I was refunded my money for it all, but the inconvenience and inexperienced mechanics were a headache.

Me
Review №12

The female employee was so rude and nasty. She didnt know anything about her department and refused to look stuff up in the computer. She told my husband and an other customer that they need to learn to read the computer.My husband end up not finding what he was looking for, but he helped the other customer find his item.Needless to say we ended up leaving the store with nothing and going somewhere else and will not be back

Za
Review №13

They never have enough people to do oil changes so they just turn people away

Re
Review №14

Dropped off a tire at 3:30 waited until 7:00 no call so I called them to see if it was done and was told they closed at 5:00.

Ja
Review №15

Always close a hours early or more! The other day went by to change 1 tire at 6:15 pm and they refused to do it saying that they dont have the tire size when I looked for it on online previously, but they told me to come tomorrow earlier but it was only because they where closing so I went to Colonial Heights Wal-Mart and they did the job.Last week I went by again to South Creater Wal-Mart around 5:30pm for a other tire change and there where close in a week day!

Information
4 Photos
15 Comments
1.6 Rating
  • Address:3500 S Crater Rd, Petersburg, VA 23805, United States
  • Site:https://walmart.com/store/2160-petersburg-va
  • Phone:+1 804-957-6460
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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