I brung a 1000 dollar Production machine in there ask for 250 loan they wanted to give me 150 for a brand new machine still in plastic an box thats my second time going to them with a product an each time they try to rob u at least the one in PEORIA I kindly walked back out with the machine they dont have to worry bout me coming back
Julia was a very nice lady and was able to get the product I wanted for the price I wanted to pay. Thank you being so nice, you are a nice lady. I will be back for more thing.
I had dealt with pawn king many times it was a great place to do buisness when the pekin store was open friendly and fair?the last two times I went to the peoria location the cheapskate manager low balled me by hundreds of dollars on two firearms I was trying to get loans on firearms hold their value indefinetely,I was also getting info on putting a PS5 on lay away while I was there which was $900,so by the fool being cheap and trying to pinch a penny it coasted him over 900 dollars in the long run,I will not be doing buisness there ever again!
Every single time I find myself in pawn king... which is a LOT mind you lol... they’re nothing short of amazing!!! As a life long, professional musician I’ve dealt with countless pawn shops over the years & pawn king HANDS DOWN is the most fair & even more important... the most trusting place I’ve ever done business with... there’s truly no equal!!!
They were great. Provided good fast service and came in handy right when I needed it
Miss J was very helpful and patient with my undecided mind about the charms, etc. I made a pretty choice. Thank you for your help
I have had a good experience with pawn King several times. I enjoy the inventory, there is always something different!! I worked with a man who was knowledgeable and answered every question I had. He had a big voice, but very helpful!!! Thank you!!
Busy place but great Service.,Friendly Staff .Im in there at least once a week and sometimes more.
Absolutely love doing business with Pawn King 👑 staff is amazing and so helpful and ALWAYS friendly.Also the quality of the merchandise is outstanding The Best of the Best and nothing less!!!!
Staff was great with customer friendly service, however there not great at being acknowledgeable regarding the new FOID CARD DELAY I have a printout from them stating with information that my expire foid is still valid because I did all the necessary steps and have the application approval number etc and there saying that’s not good enough. So my firearm is so called held hostage by them smh now I have everything and there making me wait DONT EVER PURCHASE FROM THEM
Bought a brand new electric guitar. Paid 125.00.
Friendly people, good service! Fun place to buy !
I only have one complain. Service is good but if you pawn a fire arm it takes about 2 hours to release it back to you because employee have to contact the manager who is at his home to get permission from him to release your fire arm . when they call his house he may or may not answer right away, therefore you are in the store waiting to receive a call from him, otherwise service is good.
Julia is so nice!!! Explains everything so well. Thanks!
I love 💕 shopping 🛍️ here...good deals and good service... great products and friendly staff... cant beat the laya way...
Love love love Pawn King. Been going there for years and its always nice people eager to help. Jessica is awesome as well as the rest of them. Definitely recommend Pawn King.
Bought a weed eater that was broke for $70 and they wouldn’t take it back.Would of thought the weed wacker would of been checked before being sold but unfortunately I got ripped off
Reasonable prices and deals, friends customer service.
I loaned a 2 DS xL here and I just have to say I will never be coming here again I came in and paid for my 2 DS and didnt realize it was broken until I got home and tried to play on it. The lights still work but the screen no longer turns on. I dont know what happened to it but they said they cant do anything about it and they dont know what happened. When I took my ds in it worked perfectly and now the screen doesnt even come on at all i have shopped here and loaned here before and never had any problems. But this time it seems like someone dropped my ds or something and wouldnt take accountability for it. Very unsatisfied
I hadn’t sold items at a pawnshop before and I found the staff hard to deal with. The guy working wouldn’t tell me what they would buy the items for unless I stated what I thought they were worth first and of course his counter response was much lower. His general demeanor was also rude throughout the transaction. What’s the problem with just being straightforward with customers? Will definitely try to avoid dealing with this business and pawnshops in general again.
My faith has been restored.Its been a little over a year now since I posted a review. I was so upset but I remind a loyal customer. I havent had any issues since. I love buying their Jewelry and if I need a quick loan They granted half of what you pay.
Im a disabled vet and the owner here is extremely rude. I took my friend here to sell some stuff. I wasnt wearing a mask because I have really bad PTSD. Originally they said it was fine if I had a doctors note I just had to show it I didnt realize I didnt have my wallet so I go out to the car... When I come in a customer was harassing me for being parked in the handicap spot. I told him Im a disabled vet its clearly stated on my plates. So I go up to the front to show my note for not wearing the mask the guy who runs it tells me its the law I have to wear a mask or get out. And then he denied to buy my friends stuff and tells her to try and sell it somewhere else. Very unprofessional.
Everytime I have dealt with them the customer service has been great they are friendly and very helpful 👍
Um always satisfied with the service i get when i come to the store
The people working at Pawn King in Peoria were the nicest, most helpful people. I reccomend this establishment to anyone in a bind. They were kind. I cannot say enough nice things about them.
Good employees nice store
Always friendly I have bought a ton of quality used tools and music gear here, if you notice somethings been there awhile sometimes they will cut a solid deal. Worth the visit before going on the snap on truck
They are always cool and courteous. Today I bought a guitar from them. I made an offer and they accepted it and I got one heck of a guitar for a very nice prince...thanks pawn king. Only place I will go
I found an AMAZING electric cello here!The staff is helpful and super friendly.Pawn King ROX. Especially Lena.🤟💙
Went to get small heater.They were very helpful and got at a great price
Was treated very well and got offered more than I was asking.
All in all very nice people the best pawn shop I have been to ever besides Pawn King in Pekin they are equal .Of course the Pawn King shut down when I lived in Pekin but I will still do business with the Pawn King here on University .A job well done A+ rating Thank you Doug Bradle
Visited the Peoria store looking for high end tools. Pleasant experience. Staff was friendly and helpful without being pushy. Didnt find what I needed, but plan to return from time to time.
Always have great experience. They give me the best deals on used quality tools. Will definitely be a return shopper for life.
The staff here is super wonderful. They always treat us right and give us the best deals. The friendly staff meets my expectations in this type of business.
I have been a customer for years and have seen people come and go; the great deals are endless.I recommend the Jewelry. I found some beautiful rings for a great prices . I was amazed that Fine jewelry would be priced and sold at 1/3 lower, cost compared to major competitors. Customer services could be better.
Well managed store and super employees. That tall manager guy is great! Way better than Monster Pawn.
Had great costumer service and experience and a great gift buying experience, thank you!
Please contact this number immediately whatever you have was stolen earlier this year. My email is [email protected] and I will contact you tomorrow about whatever items of mine that were stolen. Thank you
I came from out of town dealing with a death and the man offered me $100 for brand new $4,000 merchandise they seen the price goggle it and all, my advice is to stay away from this place, worst pawn shop I ever been through
There family more than a place
My father-in-law found what I was looking for and I went to check it out. I was pleased with the condition and negotiated what I felt to be a fair price for me to purchase. Very friendly and professional experience.
I love pawn king in Peoria, everyone there is cool.
Great experience, knowledgeable and friendly staff, good prices and selections. Highly recommend you check out this pawn shop!
Pawn king is the best shop around! Alvah is top notch! He goes above and beyond. 10/10 recommend
Always treated with respect. Friendly staff. Nice selection! Highly recommended. Beats other local pawn shops hands down.
Had a great experience in your store today. Very knowledgeable employees... Thanks, Alvah for your excellent service.
I had a very good experience at Pawn King. They were very polite and helpful.
Heather was very friendly and knowledgeable and it didnt take long more like her Ill keep coming back
The people there are very nice and helpful.
Always fair willing to work with you on pricing too!
I definitely like this place and would recommend to anyone. They saved me today
Managers are very rude and disrespectful when explaining policies. Employees tell you that if something does not work and you get bring it back to get your money back and then when you do they tell you, we can give you store credit. That false advertising by an employee!
The employees there are always friendly and professional. Would recommend Pawn King to anyone looking to get a fair deal.
Respectable staff, clean business.
Lena waited on me today and has a few times in the past. Shes always has a smile on her face and gives us great customer service. Definitely recommend this place. Thanx Lena❤️
Very friendly, polite effecient service
I love it here. They have great customer service and a great team.
Jessica is so awesome!! She’s the only I go to. Everyone else is pretty awesome but she is just patient and kind.
The workers are kind and nice And very professional! They try very hard to help you as much as they can. Key factors are you must own your item, they dont quote price over the phone very much because of the above reason and wether it is resaleable. Once there these guys and gals are really friendly and caring and will try to be fair.
They are always there when you need them .I bought my engagement ring from them, It is gorgeous and priced to sell . I love this place .Thank you Lena and Jesse for helping me outSincerely Greatful
I love the friendly staff and how they are also willing to work with you!!!!
Super fast and easy.
Great customer service. Clean store. Polite people. They greet every person that walks through the door and the staff is knowledgeable and professional.
Fun and out going thank you
It has friendly service.
Always friendly
Dealt with AJ and Lena and service was great and appreciated the friendliness and prompt service.
They tried telling me my 1,200 vintage guitar is worth $100. I showed them listings of my exact guitar and they just ignored it and wouldn’t even look. They obviously were looking at the wrong guitar and have zero knowledge in instruments. Don’t waste your time trying to sell here. Know the value of your stuff so you don’t get scammed.
I am big on receivinggreat customer service. I cannot say enough good things about Pawn King in Peoria. Every time I go here, whether its a sale, pawn, layaway, etc., I can always count on getting the best deal, in a quick and personable way. Managers have went out of their way to accommodate my requests many times, and Ive received special treatment, even without asking for anything. They are tops, for sure. I would recommend this pawn shop to anyone.
We have been customers for years. The friendly staff and seeing the same faces over and over again is a nice touch to the friendly atmosphere.
Nice friendly staff enjoy doin business with them!!
Best place in the area, quick, easy, and the staff are very nice. I wouldnt go to any other shops.
Takes care of they customer
This store is awesome! Great people working there and huge selection of quality merchandise :)
Dan was amazing! great store great people🎄Merry Christmas 🎅🏼
Dan was absolutely amazing so kind and friendly handled all my questions with the most professional manner I’ve seen
Lena was amazing and so helpful . Thanks again .. will to you again soon
It’s a clean store and absolutely wonderful service.
Very polite and professional nice people who help when you have the merch they have the money as well as whatever it is you may need with fair prices as well
Thanks Dan for everything you doing I really appreciate you and your help Merry Christmas to the Pawn King Family
The women in the Just Chillin Sweater was amazing to work with. I will be back again to see her.
Pawn king has always been a great place for my needs. Ty
Best place for everything including home defense needs. Shop here often with multiple trips during the week on the hunt for great bargains. Key employees to speak with for excellence customer service would include BRY and AARON for top notch customer satisfaction.
This is a great Pawn Shop one of the best I been in great deals great staff nice and organized
Excellent service! I always have a good experience with with the employees. Aaron was one of the employees that helped me pawn a tv. He really knows his stuff! I would recommend this location to everyone in the Peoria area.
Always very helpful and friendly.
Ive been a long time customer ran into a situation where the general manager stepped in, recognizing my time at the shop, he solved my issue and thanked me for my services I appreciate the attention that was paid to me during my visit.
Make sure u check your item & if u cant inthe store get 48 hours to bring back for cash refund make them type it on the receipt cause they buy stuff without checking it first & without all the pieces to the item then when they find out they say they will sell it to the next person & wont give money back it will be as is & check your money cause they will pass off torn bills wont go there again bad business!!!
The team here is amazing and friendly. Thank you for everything.
I took in a full length fur coat to sell and the guy came over and said we dont buy coats.....yet on the wall, they had a selection of coats. Nasty coats, but coats.The guy lied. If a pawn shop likes outright like that, theyve lost my business.No good.
The women of pawn king are amazing and help you out regardless of your situation.
This place is pretty awesome. The people there are always really nice. Betty and tenika (may have misspelled her name) are great!
Dan was awesome! Took great care of us. I will be returning. Thanks again!
Awesome and fair place to do business.
This place has got some of the trashiest employees in the entire city. Dont even test their merchandise so when something breaks... and it will... good luck getting a refund by way of store credit.
Went here to pawn a Couple things and I had my baby with me in his car seat. A guy saw me struggling and came out to help. They were also nice once I got inside.
Gary is awesome! He will work with you on getting the best deal he can! Love this place😁
A.J is the best always helpful and knowledgeable
Amazing staff great servic!