SUPER incredibly pisspoor attempt at cleaning our brand new car. I’ve not ever been this disappointed with a car wash in all my years of car ownership. We purchased the top $27+ complete detail and their employees left marks, dirt, lint, inside and out. Puddles of water on the front floor mats, rear seat not ever touched. There were still bug bits on the front hood!!!!Your manager? The youngster in the red shirt? Didn’t apologize or even say a word to us. The other boys were clueless when I kept pointing to things that were wrong. Definitely telling all our friends😡

They need to vacuum better, also the one on Knoxville was horrible at detailing my classic car. Definitely wasnt worth 100$

This was the worst car wash experience I’ve ever had. These pictures were taken after the “The Works - Full Service” $27 wash was completed. My interior looked like it had not been touched, and there was no “new car smell.” Waste of money and never going back.

The worst experience ever I had to tell them they didnt do a good job the back seat were not even touched. After I told them to clean the interior they took it back and did absolute nothing about it . Will never go again. Dont recommend this carwash at all!

I was here today at around noon and was recommended by one of my friend to try it.Even my rare view mirrors werent properly cleaned.They have marks of soap on em and the body too.Below part of front doors are still dirty.I think 4-5 guys were cleaning my car but i wonder what they did.Sadly, wont be back again. Neither recommend to my friends. Sorry.[Update] After genuine apology from the owner i thought of giving Red Carpet another try. I emailed as requested and await a response. Lets see how they do it this time at 8201 Knoxville Ave branch.I will probably change my rating after this visit.Thanks.Update: they didnt send me anything. No email reply no refund nothing.

Did a great job on the inside of my car!

I was there on 2/28/20 and got a Works package wash. The car looked incredible and was sparkling clean. When I got home however, I noticed that a piece of trim behind my passenger side mirror was missing. I called and explained the situation and asked if someone could maybe take a look and see if they could find it. Within 30 minutes the manager, Cody, called me back to let me know he found the piece and it was intact and could be popped right back into place. Which they did for me when I went back! Everyone was lovely and kind and helpful. This was my first visit to this location, but it will not be my last visit!!

The service itself was outstanding. I had dropped off my car a day early by mistake and they still took care of me. The staff was polite and very helpful. If I could rate the service alone, 5 stars. However, the quality of work was not what I expected for a next to top level detail and the price I paid. Gunk in the cup holders still, a bit of spill on the side of the arm console that I got out with some cleaner myself, and no air fresheners. Even at the quick hand wash at other locations they throw in a few of those, didn’t get those here. In sum: wonderful service, quality of work for amount spent, lots of room for improvement.

Had my car detailed for the first time in 4 years. It was nasty and they did a great job. Very professional, responsive to questions, and called when it was done. Highly recommend!

Quick and easy and fast!!!

Just wish they could dry a car off correctly. By the time I get home there are water spots that have run the length of the car. I find I have to dry it myself. So why am I paying red carpet?????

First time bringing my car here for detail today. (Lexus ES 350). Tom is a great guy and worked with me on time and price. Didnt try to sell me the most expensive one just because. He chose one that would best fit my budget and my needs. Besides the excellent customer service they did an AMAZING job on the detail. Will definitely be coming back here again.

Great like always. Better outlook on winter with the grime washed off!

Today was my first and last time to visit any red carpet car wash. I had paid for the 25.99 package ( or close to that amount) when my car was done I found that the hey did not touch my windows not did any vaccuming. I had asked the attendant to speak to the manager and after waiting for several minutes I asked her if he was going to come out only to be told he was busy the young lady was very aloof and quite rude. I told her I wasnt leaving without seeing him, she called him and I was told to pull forward and follow the yellow line. The manager came out and I showed him exactly what his employees had not done and he very rudely said he would do it himself.aftet he did so and I had left I realized just how badly streaked my windows were. The job that was done was very poor, customer service was equally as bad.. o will not return

Best place in the area for do-it-yourself car wash. Plus, if you choose the automated wash, they finish by hand so a bit more thorough.

The washers were really nice an pleasant but those Cashier were horrible rude and nasty i wont be back

Nice

Not very impressed. Vacuuming was done poorly and extremely fast. The whole front grill and headlights were never even wiped down. I really feel they need to slow down instead of rushing and a Manager should perform random spot checks on completed cars.

As always quick courteous service. My car look great!

It all depends on the crew working that day. I have had my car amazing washed and dry but another time is was...um... not. For the price I thought there would be more consistent.

Nice team of workers, they did an excellent job cleaning my car.

I took my car in yesterday to get The Executive detail package: its $195 for this because its a complete detail of inside, outside and engine. Holy hell is it worth it! I have NEVER seen my car this clean before, not even when I bought it! I was actually a little embarrassed bringing it in because the inside was so dirty. Sometimes I feel like Im living in my car and its been a couple years since Ive had it detailed. When I got in it after getting it back I was so shocked at how clean it is, and I still am cringing getting into it because I dont want to mess up how clean it is. They even filled up my low tire I had! I am so impressed! If I need any detailing services in the future I will definitely be coming back. Thank you Red Carpet Carwash on Knoxville and the individuals who worked on my car yesterday, I am a very happy customer.

I buy the yearly pass great deal

Tried the Express Car Wash which is a new option. The car goes through the wash and then only the exterior is wiped down. After ONE swipe with a towel, the crew leader put up his arm to indicate the car was done. Three or four other guys were still hurriedly working on the car and I could see they had finished too quickly. When I got the car home, it had dirt all over all four doors. I had to take a damp towel and go over the entire car myself. They stress speed much more than quality. :(

Many times I have had the detail dept wash my car by hand because my husband is opposed to car washes. They have always done a great job. Ive been begging my husband to let them do an actual detail service with wax, etc. He finally agreed and he was very pleased with their work. They woked magic on a trunk scratch and we had bad water spots to deal with after sprinklers hit our car for an extended time in our driveway. They are thorough and their prices are very fair. I am getting ready to call to take our other car in for the same treatment.

The wash itself didnt get all the bugs off my car so the guys who dry the car at the end got them off by hand 👍👍👍

Top notch service

I was totally pleased with the way they detailed my car. I had some wicked brake dust on my chrome rims that I couldnt get off and they worked on them til they shined like a mirror. When it was time for me to pick the car up, my wife wasnt around to take me there so they came to my home and picked me up. They get my vote.

Red carpet that are very good job cleaning my car and I definitely will go back when Im in Peoria

They did a great job they washed my sxs and they could have said no but they didnt and did a great job everyone seemed happy and in good spirits

They did an inside detail on my dads van. Wow. Looks showroom ready. Thanks

Went there yesterday 12/9/18 they must have been in real hurry because inside of car wasnt vacuumed well at all, didnt wipe down the inside at all paid 25 for the best possible and definitely did not get it. Very disappointed!!!!!!!!! Oh and they didnt even put air freshener in the car.

The best place in Peoria to have your car washed.

Paid $27 for the outside and inside to be cleaned. Did an absolute horrible job. Won’t be going back.

Good wash. I little light on vacuuming

You shouldnt have on the internet that youre open 24 hours, if you close early. Misleading and rude. Great place to go though! Love red carpet

Great job, very polite young men!

Great service, quick and always cleaned beyond my expectations. 😀

Good location-use self serve most of time. On site worker for self serve part gets right to it when theres a problem with equipment!!!

I wish they at this location wipe the cars down better. If I buy the rims and tires just dont put the liquid to shine the tires but wipe down the rims. Kind of silly doing this and nothing else. One last thing, if Green Chevrolet can offer a detail for less money why cant you guys and they do a much better job!

Always excellent service. Quick and easy.

Very disappointing service provided. Cleanings and vacuuming was not done well. Food particles remained after cleaned. Complain to the manager who came with crappie hand vacuum and didnt make any changes . Poor service. While there another customer also complained about her car not vacuumed well. Manager gave us both flimsy excuses thats they could not meet every customer demand . Which is simply cleaning. We pay so much for poor service.. not good .Very poor service period.

Great place to get a total car wash.

Awesome fast clean and friendly

Guys were very helpful and nice!

Missed vacuuming several areas. Poor job of cleaning the winddhield. I dont feel that I received my $25.00 dollars worth.

Lots of special prices right now!

Couldnt get the bill changer to work.

Got a great car wash.

Watch out for the girl that writes on your window

Windshield inside still hazy.

Says open 24 hours but yet when I went there tonight the sign said last car sorry I am very disappointed with this business for advertising 24 hours but yet theyre not

Very good service

Fast

Worst place to get your car detail

Free vacuum

Fast is good service