Im a diabetic that uses a MacBook Pro purchased from Ecotech for the management of my Diabetes using DIY #WeAreNotWaiting. Jermaine Skinner has provided me outstanding and prompt technical service in the maintenance and reimaging of the computer across multiple operating systems. I would not hesitate to recommend their equipment & service although I feel prices are elevated.
Customer service is exceptional! Jermaine was super helpful, friendly, and knowledgeable. He had our Mac up and working within an hour. Cost of service was also super affordable, plus you can’t beat the free diagnostics. Will definitely be coming back. Thank you!!
Great Service and Great Products. Would definitely recommend. Better prices as well on their refurbished products.
This is a great business that is professional, ethical, well trained and offers great customer service. Repair, buy, sell trade anything MAC. I really appreciate the honesty of this business and giving alternatives than just being a throw away society with computers. Highly recommend, we have been using services for new and existing products for years and have given numerous recommendations to friends and family with the same experience we have had. He stands behind his products.
Phenomenal customer service and they share their expertise in a direct and clear manner. I also really appreciate their transparency and honesty with pricing, diagnostics, and service recommendations.
Honest people. Good prices. My MacBook Pro screen decided to die on me and I was in need of something new (to me). They gave me a fair trade in price and I got a MacBook Air. Im getting a Mac desktop so I didnt need another fancy laptop. They helped me pick the best value for my budget while considering all of my factors. Great overall experience
Bart, the owner, is very knowledgeable and fast. I have done business here multiple times and always leave happy. Needed my computer to run like new and sure enough it does. Bart was fast and fair about his pricing. I recommend this place for any apple issues, specifically computers.
Exceptional Service!! I went into this facility with low expectations of my mac getting fixed. Germaine and Jack were very helpful and friendly and got my computer up and running in no time! These guys take care of their customers and you can tell they enjoy what they do. I am a customer service buff so I for sure will return in the future and refer any one I can your way!I spent little money there and have a completely functional computer again! Thank you guys!!!
Excellent service very fair and honest work..Germain and Bart are very knowledgeable with mac support.Highly recommend.
Brought my 13 MBP that I was ready to trade in because of issues. Bart and Jermaine totally took care of it. I have a brand new machine again! Best repair shop in the Valley. Many thanks. Highly recommend to all. Also gave me honest advice on my other Apple products.
So happy I brought my iMac here. The employees were extremely helpful and friendly. It cost a fraction of the price it would have elsewhere. Super thankful!!
I had a great experience at Ecotech!!! Great service with professional & courteous service!!! Simply the best!!! I highly recommend them for all your Apple repairs, sales & service!!!
Had the best experience first time coming here, Bart saved my MacBook and all of my data within a few short hours! Would definitely recommend ❗️
These guys are lifesavers and genuinely nice people trying to look out for the community by taking care of our tech needs. They are extremely reasonable in pricing and go the extra mile too ensure their customers computer is running like new. Definitely blow the apple store away with their great prices and professionalism. Im never going anywhere elses again. These guys are a one stop shop and I highly recommend working with them. You definitely wont regret taking your business to them.
Brought my computer in for a motherboard replacement. They said they located a motherboard and replaced it. When I took it home I noticed it was the wrong motherboard. Mine had a duel nvidia graphics card I used for my work. I brought it to their attention and the guy behind the counter said it would take a week. I called them two weeks later and he said he would have to see if one came in on their delivery truck. I said you told me you looked and found the last one. I looked and the cheap one they put in my computer cost 230 average but they charged me 500 and I’m sure they didn’t pay even 230. So I asked him why couldn’t he find the right motherboard like he did the first one and he said the same thing. Maybe our delivery truck will bring one in. So I’m gambling that the truck might have a part that you didn’t order. I checked out all their used laptops and they are all regular graphics card mother board and all from 2014, same year as mine. So 4 week later and nothing. Called again and still got the run around. It’s now been 7 months and my computer was still not fixed with the right parts. Paid almost 700 for nothing. This company will rip you off and if they mess up will not fix their own mistakes. Beware.
Great company! Honest, and great products at reasonable prices! Everyone who is looking for a great slightly used apple laptop don’t look anywhere else! So happy with my purchase. Thank you!
THIS PLACE IS THE BEST IF YOU WANT TO SELL YOUR OLD TECH!!! I thought Id share my experience! I had a macbook in a great condition other than a partially broken keyboard and an old ipad (think like Gen 2 kind of old). I took it to multiple places around phoenix, such as Tempe, etc. All of those places declined and wanted nothing to do with the tech. But EcoTech actually time to look into it and gave me a very good deal, which I didnt expect. I am incredibly satisfied with their services and I want to recommend everyone not to waste their time with other bureaus and just come to EcoTech for any of your tech needs!
Awesome shop with amazing Mac deals! Bart is a great businessman and Lina is very sweet and helpful! I bought a 15 MacBook Pro Retina here for just $750 and it came with a 90 day hardware warranty! Their prices are some of the lowest around for refurbished Macs because they deal in volume. Never pushy and always willing to go above and beyond for the customer. I will definitely go back next time I need another great deal. They also sell iPads!
Best quality I received today. Bart was great man, friendly and honest. Love his professional matters and quick work ✅
I went in for a small issue with my MacBook, and it was resolved professionally and quickly. They did not attempt to do something that was not needed, or overcharge. They know what they’re doing compared to other repair places I went to, highly recommend!
Initially, I was very pleased with this store. The owner appeared very kind and helpful. Recently, I had an issue with my laptop and texted them for assistance. Well they accidentally called me and I could hear how terrible they were bashing me over the phone talking to one another. I was so upset as I always tried to promote their business. I also have realized they once were about helping customers but now they just care about the money and overpricing them. I will never go here again!!! Con artists
Excellent customer service, very knowledgeable, professional and sanitary environment.
The Best! They take care of all their customers and they are brilliant with Windows as (of course) mastering all the problems with Macs.I had a burned out hard drive on my gateway, within a day Bart diagnosed, repaired and replaced my old hard drive with a new current internal hard drive.Fantastic low prices!!!My computer works as good as it did when I first bought it!!Thanks Bart And Crew!
Amazing experience! These guys are great and really know how to make a person feel comfortable, and teach you about the products at the same time. Highly recommend going here before any other place! Great coffee too!
I have been purchasing devices from EcoTech for almost two years now. Each time I go into the store, I am very pleased by the customer service I get. I recommend everyone in the market for buying a new laptop to go to EcoTech!
READ BEFORE GOINGI got a 2013 iMac, but it seems brand new. I have used it for video editing and to stream and i have had no issues! The two gentlemen that were there are, professional, helpful, and very knowledgeable about all their products. If you are going to buy used, I highly recommend them, especially over amazon (who I had bought a refurbished one and had to return it twice)
Amazing customer service! My go to for any and all computer issues.
I had a fast & friendly experience. Very knowledgeable to what I needed & more. I would definitely recommend coming here and or coming back for all my computer needs & much more. Very friendly above and beyond customer service experience.Thank YouChristina.
Friendly staff! Very informative and helpful. Great prices.
Hands down just the best place to have a Mac serviced or purchased! Seriously blown away by their customer service. My son fried my hardrive with a magnet I called them in a huge panic about 20 minutes before they closed and they stayed open to help me get a new one and install programs. They were just the nicest people and I will always go back to them for any computer issues
Great company! Bart helped bring back to life my old Mac Book Pro. He answered all of my questions and exceeded my expectations. He has great prices on his computers. If you’re looking for a new computer or needing to fix up one you already have, this is the place to go.
Absolute wonderful experience. The owner is knowledgeable, kind, and generally wanted me to be happiest with whichever product would have met my needs the best.
Wonderful service!I had issues with my MacBook and their repair estimate was the lowest in the area. The computer works again! They were also able to recover all of my college papers.Recommend!!!
Needed another MacBook as a backup and these guys had the one I wanted! Great Customer Service and Great Prices. Highly recommended !
My wifes screen was broken and they let me trade it in I received higher value here than anywhere else in this area. Thank you!
Great customer service, fast & friendly. Answered all of my questions in a timely manner. Owner handled all of my problems. Would recommend to others.
Very honest and helpfulIf you looking to buy good quality product this is the place to go to.Works Excellent for very reasonable price will defiantly return to buy more !!! Highly recommended.
Good customer service. Helped me with an easy fix on my Macbook pretty quickly.
Great place to buy a MacBook Pro, i went trying to Fix my MacBook Pro, but it was extremly damaged, offer i great deal for another MacBook Pro, i am not so sure if they maked money with me cause it was a great deal, but i am pretty sure they were trying to help me and they did. I am very thankful
Great customer service and pricing. Will definitely return.Follow up at store was great. Customer service was outstanding.
Very friendly and great customer service. Has all the apple products you need at a great price.
Great customer service, very knowledgable. Would highly recommend. Will definitely buy here again.
They sell excellent products and they are well stocked with a great price. Thank you Dakitech for helping me with all my new computer stuff.
What great customer service I received! Bart is a great guy and really takes care of his customers!
Just purchased a Macbook Pro from DakiTech less than a week ago and I LOVE it, couldnt be happier with the purchase. Ive been looking for the right Mac for the right price for a LOOOONG time (eBay, Craigslist, FB Marketplace, etc.), and I am so glad I saw their ad. I went in just to look, and was SOLD. I got a VERY good price, the product is in excellent condition, the software and hardware was all upgraded and all the guys were so helpful and knowledgeable. My interaction with them was so easy. I would highly recommend them and will definitely go back to buy an iMAC. Thank you so much.
I buy a lot of product from Dakitech the service is always top notch the owner goes out of his way to make sure his customers are satisfied with the best deals available I highly recommend that you shop at Dakitech
Think you for all your help!!! It was so worth coming their. I would have never been able to get my computer running after 2 years if it wasnt for DakiTech.
Great experience at this place. Got a great deal on a Mac desktop look forward to getting a laptop soon!
Great customer service and they have the best prices you can find.
I have bought plenty of used PC’s in my life time but the MacBook from this company is by far the greatest computer I have ever owned.. I’d recommend this company to anyone that’s out looking for a nice Apple product at a affordable price. Great pre owned products with substantially excellent customer service backed by a product you can feel proud of purchasing. It won’t be my last purchase I make from my new found experienced friends.“You’ll be impressed the minute you walk in the door just like I was”
My Mac Dakitech store is the Best! All are professional, always HELPFUL and happy!
Best deals. Fast and friendly. Highly recommend.
I went looking for a MacBook they posted on Facebook. I was expecting the old bait and switch. I was so surprised when he had it and another for even cheaper which had a broken key. I expected him to require cash but no he took visa. I was so happy I made the trip over to his place. The MacBook has a few dings but works great. I highly recommend Dakitech. Neill
Bad experienced ! I bought a MacBook computer but he put a wrong charger on my computer. I tried to call him but he is not answering his phone, what kind a customer service.
I have bought a macbook pro, macbook air, and a older desktop for my parents (had to get them off microsoftshit) super happy with service and they help with any issues. Top Notch place Lina and Bart are amazing.
Fast and reliable service, they fixed my MacBook in less than 2 hours!
Amazing, quick service. They were very honest and helpful.
Sold a junk computer on ebay that had obvious water damage on the outside and was junked inside. Then said they didnt take apple computers apart before they sold them and that they didnt do any repairs on apple products, yet their website they clearly state they are apple certified to do repairs. Not only they say they are apple certified they also stated they are number 1 in their area. This business obviously should not be trusted especially with something as important as your personal data.***Update*** I just noticed the owner of this business responded with another lie stating ebay sided in his favor. Another LIE. Attached is a photo of the outcome of the case on ebay which ebay sided in MY favor and they issued me a full refund because of the many lies and blatant attempt to defraud.
Reliable and fast service!! With excellent prices
I paid for a repair, and my computer still does not work.
Great customer service! Thank you!
KNOWLEDGEABLE AND SPEEDY TO HELP!
Friendly and competent owner.
Amazing customer service!
Awesome people and service !!!!
Super customer service!!!!
I had a very good experience here !! The gentleman is very competent. Highly competent and good pricing.