Love this store! Would highly recommend it. Have been going to this Verizon store for some time and the customer service has always been excellent! Frank and others Ive worked with there have always taken the time to explain things thoroughly and made switching to a new phone painless, quick and easy!

Outstanding customer service. They set the benchmark doe quality and attention to detail.

I expect professional help when I come to a Verizon store, and I found it today. But Cody was patient and kind with me, didnt push me to buy a new phone out of my budget. Instead, he showed me a better fit, and answered all my questions. Hes a keeper.

Alexander was Very efficient, respectful and helpful. His knowledge was to be admired and he made me feel welcome. I would gladly recommend this location on War Memorial in Peoria Illinois to anyone wanting an upgrade on their network!

Alex was very personable, attentive, and helpful! Every time I go into Verizon I feel like I’m always being attacked with 5 sales pitches. Alex made it feel like an experience and less of a transaction! He deserves a raise! ☺️

I visited the store to get an idea what it would run for two lines. Nathan was very helpful running through stuff with me. When I returned the next day to switch, all the staff was very helpful and got me switched over easily. Thank you!

Questions were answered. Service provided well. Encouraged to come back again. Good experience

I went to the store because of phone issues. Issues were cheerfully fixed. Ready to leave and heard about the phone deal and left the store very pleased with two new phones!Excellent sales lady and two great guys also helping out! Very pleased. Thank you!

The best place to go for expertise and just good old customer service! Great job!

Cody went out of his way to be helpful. I even went back tonight& he solved a problem for me.you can be proud to have an employee like him.

I appreciate that he took the time to set up my new phone.

Cody exemplified excellent customer service skills with his vast knowledge and kindness. 🤩

Clay is always super nice and explains very well

Alex was wonderful! So kind and made sure I got exactly what I wanted phone, case, etc.

Alex went above and beyond to helpe get connected to Verizon...Thank you. SAMSUNG on the other hand socks for taking the SD card and headphone jack out of their new phones.

I went to this store this week and Eric greeted me and my grandson at the door. I told him what I wanted to pay a month. He first quoted me $200 a month for two phones. I told him that was too much, so we negotiates down to $160. Imagine my surprise when I called about the bill and they said it would be $300 end of this month. Eric did not inform me of additional activations fees or taxes. I wouldnt have even have purchased the phone. Do not go to him for your phone because he will say anything for your money. Im very disappointed! Theyll screw u!

These people were real good at selling me this phone but then when it was time to fix it they couldnt fix it for me I had to go to another Verizon to get it fixed.

I purchased two iPhone SE second generation just yesterday- one as Father’s Day present and other for myself. They were replacing our 6yr old iPhone 6 . Ryan assisted me and answered my many questions professionally. We went back next day just prior to store closure and he and colleague helped us get phone info transferred. I appreciated all the assistance. I recommend this store to anyone shopping for smart phone.

Thomas was patient and very helpful in guiding me through a smartphone purchase and implementation. I value an employee with a good attitude. Thanks.

Went to get a new a new iphone, mine was barely able to function, couldn’t even open the lock screen sometimes but they still got everything transferred over perfectly. All the employees were very helpful, good choice to shop for a phone.

Alex was polite and knowledgeable He is an asset to the Digital Store. I will always ask for him when I come in. And I’ll tell all my friends.

Great service. Bought my phone from here and use them for service. Friendly staff. Nice things and close to our house.

I just bought a new phone from this store and couldn’t be happier! Their customer service was excellent! I appreciated them taking time to review my account to find discounts that I was eligible for but had never been mentioned to me in other stores. They were also very helpful in setting up my new phone and transferring the data from my old phone onto the new one. I live out of town and have never had such great customer service at the Verizon stores in the city where I live. I will return to this store to do my business whenever I can!

I always went to the one in Pioneer Park. I thought their service was great! Yesterday I went to the Digital Store and their service was even better. A gentleman named Rodrigo Mendez helped me. He was so awesome! Ill be going there from now on!

Shane did a great job answering my questions on a new phone purchase. Knowledgeable, fast and friendly service!

They were very helpful getting me a new phone as quickly as possible with also ensuring everything was transferred to my new phone. They also made suggestions that helped me cut my fees on my cell phone bill! Kudos to Ed at the War Memorial location who saved my data from my old phone and got my new one up and running, plus found some additional savings for me. Kudos to Cayl at the North Knoxville location for helping me choose a phone, lower my bill AND take advantage of some specials to upgrade my equipment! Job well done!

What a great experience during the sale and afterwords for questions about my data plan! These employees are the real deal...truly professional, helpful and patient. I worked with Ray at the time of purchase, what an asset to the company. This guy had multiple people there, asking for him by name and even more impressively he was able to recall his customers names as well. That shows a level of care that is found less and less.When I called and asked for Ray he was off work but Nick was equally awesome to work with over the phone. I said okay, Ill call Ray tomorrow. Plenty of sales people would dismiss the burden of helping another sales persons customer, but Nick offered immediately to help. He looked up my data plan and was able to save me a few bucks a month by switching to the unlimited data plan. I have been a customer of the Digital Store for 5 plus years, and will continue to be their customer.Shop with confidence, they will take great care of you. You are more than a phone number to the Digital Store.

Outstanding service. My problem was taken care of in an expeditious manner by a young man named Noah. He was very knowledgeable about my problem and solved it very quickly

I had a great experience shopping here for my phone. Ben did a wonderful job making me comfortable with my choice. He made sure I understood everything from how my phone worked to all the payment details as well. He also told me about the warranty program and offered me great ideas to help insure the protections of my phone. I will definitely come to this store for any future pruchases. Thank you for making me feel at home here

Matt from the digital store in Peoria was awesome. Super patient with us having a pretty big order and a lot of things to do with getting our phones switched over and a new one, even running into some problems with our account as well as us coming in almost past minute, Matthew was super nice and professional. We had a great conversation and helped so much. Seriously one of the best customer service representatives my husband and I have ever met. Verizon usually has great people who work for them, but Matt was by far the best. He deserves more than a raise, he deserves a promotion!! Stayed late for us the day before a holiday, and was super quick and friendly with everything that we had done. Thank You Matt!!!The Stones

Good experience with great service.

The representative s were very kind,very informative. My question s were answered and I was given a great deal. He had/they had great personality s. I felt at home. Great Job. I appreciate everything that was done to help me get a good phone.. I will come to that Verizon location always and I’ll definately recommend Verizon to my family and friends. Thank you very much for your quality service.

Thanks for all your help, Marissa!! You were great! Thanks for explaining everything in detail and setting us up with our new phones.

Recently stopped in to purchase a new phone.I received excellent service during my visit.Sent a family member in, he also received excellent service. Thanks Shane. Steph and Kevin.Love my new phone...and appreciated the great atmosphere of the store!

Excellent staff & service

Shane went above and beyond for me and made my experience at the digital store nothing short of perfect. He answered all of my questions and was extremely knowledgeable. If your there for help or a new phone, tablet or anything else, Shane is the one you need to talk to.

Wonderful place. Staff goes above and beyond even on cheap purchases. Would not go anywhere else for my Verizon needs

Extremely helpful and all around great customer service and support. very awesome crew they have up there. 10/10 would recommend any Verizon customer to go to this store specifically if they have any questions or concerns. or if youre looking to switch carriers. I went from sprint to Verizon with the help from this place, everything was smooth quick and easy. couldnt have asked for better service.

The folks at these stores never fail to amaze with their friendliness, knowledge, service and candor. Their product selections are vast and fresh. Just wish we had one closer.

I had a very good experience at our Verizon electrictronic store as I purchased my new phone. The Salesmen were very helpful and patient with all my questions. I feel I made a good purchase after all the special deals were applied.

I’m so technologically challenged. Noah was very helpful and patient. He helped me find the phone that best fit my needs and took me through the process. Thank you Noah.

Went there to have my phone screen replaced. Casey the tech guy not also did a great job but also very nice and personable. He made sure the phone functions properly before I left. The fee is reasonable.

Ray was extremely helpful and explained things perfectly!An older gentleman in the store needed assistance and Ray volunteered to help him to his vehicle. To me, this was above and beyondwhat is expected from an employee.We only do business with this store even though other Verizon stores are closer.Great employees!!

Both my husband and I had a great experience at this store the staff was friendly and very helpful. We will definitely use this as our go to store for future purchases.

Marisa is a superb representative. I give her my highest recommendation. Personable and efficient.

I was in and out quick. I had decided to upgrade after not being able to find a screen protector for my Samsung Galaxy S7. I walked out with a S9 with the help of sales representative, Zach Propst. Thanks!😊

Marissa was very helpful in helping me get my new iPhone 11. It was a delight to pick up additional knowledge before walking out the door.

Clay was fantastic

Kenny went above and beyond to help set up my new phone. I appreciate that!

The best Verizon store I ever been to! Ben is awesome, very friendly and helpful. He explained everything and made sure I understood everything before I left.

I had an unfortunate experience when I got to the laundromat next door and could not make change. I ran into Verizon and politely asked if they could part with $3 in quarters in exchange for singles. The gentleman who welcomed me promptly rolled his eyes and all but shooed me out of the store like a homeless person. We dont make change. No apology, just annoyance.Not to be that guy but like... I spend $200/month on my Verizon plan and up to now exclusively at that branch. You guys cant break a couple dolla dolla bills? And you cant even be polite about it?Ill be visiting a different branch in the future. Enjoy your 12 quarters.

This is the second phone I have purchased from The DigitalStore. Staff is friendly and helpful. I recommend them and will return

Customer service was horrible absolutely awful loud and belligerent I take care of my customers yelled the gentleman who helped me obviously trying to rile up his coworkers ended up screwing me over with a phone upgrade and promises that he said later he was sorry about; not good do not go to the store on 150 the digital store, go to a company store they are faster and they are more consistent with getting you what you want, not what they want to give you. Very disappointing, I will never go back, I will tell everyone of the horrible experiences I have had since They went through and remodelled it is no longer friendly. 🤨

Thank you Verizon team for setting me up with a new phone!! Much needed update!!

Overall it was a very good visit. The two guys instore were really nice and not only understood what they were talking about they also took time to explain it to me.I really wanted a different device than I got but they did their best to get me the best deal.

Very helpful 👌

I went in for a battery replacement for my iPhone 6 and everyone was extremely generous and friendly. I felt welcomed the minute I walked in the store. Extra thanks to Gerson for helping me out!!!

I went in for an upgrade for my daughter. Scott Miles took excellent care with what she wanted, found deals that got her a better phone, helped me understand options we need for international packages...everything we needed. I would highly recommend Scott! Thank you for everything!

Ryan was just amazing! Got exactly what I wanted and saved a lot of money!

Joey was awesome

I have purchased several phones along with other electronic devices from the digital store and every time my representative is knowledgeable and friendly. They go the extra mile and I will always rely on them for my digital needs.😁

I received excellent service at the Verizon Digital store. Zack was knowledgeable and courteous.

Ive had better service through the Digital Store than I have an actual Verizon store. Ive met some amazing people who helped me get a phone, two tablets, and everything for an awesome price!! Thank you Phil, Eric, and Steve!!!

My experience was amazing. Your guy Ray was outstanding very kind helpful and just a wonderful vibe was bring put forth. I could go on and on. Ray was just great Ill leave it at that.

I was traveling out of state. Went in with a broken phone. Walked out of the store with my phone fixed. Cant thank these professionals enough! Thanks for saving me time and money. They were upfront with my options and spelled them out clear for me (even going so far as to print out the different situations for me). I wish all Verizon experiences could be like this store! A+ all around (top notch employees + outstanding functional customer service). Would recommend to everyone!

Great customer service! Very patient; gave great info in latest info to make best decision fir my needs.

Horrible service. They only care about your money not about each individual needs. I have health issues and they treated me like a dog and told me to step out. While I JUST been to another Verizon store and they treated me like a human being.

Great service today at the store. Marissa was awesome help!

Great phone..better service!

Extremely knowledgeable and professional staff. They truly care about their customers and will go above and beyond to solve problems, find the right plan for you, and make sure you are happy with your purchase. Drew and his team make the experience great, and treat all customers as friends or family.

Anthony was a great rep. He gave great honest advice and helped us with our whole set-up! Thanks!

Great service and quick access. Hardly any wait time!

Our team at C.T. Gabbert Remodeling and Construction can be hard on phones, but Drew Norris has always helped us out. Hes easy to work with and very helpful! Great customer service.

I purchased my phone at this site and have been back several times for advice and questions.talking with the head manager on the shift i believe was the most helpful.he was very informative and knowledgeable of his job.

The employees were super helpful. Very pleased with my experience and my new phone

These guys are deceitful scammers. They speak in circle as to confuse the customer. They do not verbally fully disclose costs or extended plans. When I called to rectify the situation, they put me off claiming they had to speak with a manager and will get back to me the next day. They never took the initiative to call me back. They sold me a faulty product. I went back to exchange it and they exchanged it for a lower quality product. I didnt question it until I left the store. UGH! Now I have to back again. Due to them not fully disclosing what changing my plan to a lesser monthly fee really means, I now am stuck paying an extra $1000 for the next 2 years that I wouldnt have had to pay if they were honest and upfront from the start. They use terms like free and fail to mention activation fees, buyout fees, 2 years extended payments on their Edge plan and had me as the customer sign and initial the agreements quickly before I could think to raise any questions. Then when I realized what I actually had just signed up for, they have calculated avoidance techniques of needing to run this by the district manger first and then delaying action on my complaints until I no longer can wait or I have gone past the deadline for action. DO NOT TRUST THIS BUSINESS!

Nick was very nice and took his time on telling us about promotions going on. And he was very nice to our 14 mo son.

This store was great and very helpful!! Marissa and Stephanie were great help!!

Everyone here is always incredibly helpful. I prefer going here over any other Verizon store.

Nick, Drew and Joe were all awesome! I was in a hurry and everything was doing swiftly, professionally and pleasantly! Great staff!

We had a great experience. Marissa was great to work with.

Came in on my lunch break and both Ashley and Drew were basically my heroes. They totally got that I was pressed for time and had me out the door with a new phone at a great price with loads of freebies in like half an hour.

Marissa was very helpful with my new phone. I have been coming to this store for many years.

We had great service with Zach. He was able to save us a lot of money. We will be back

My associate was VERY nice and VERY helpful. I got the IPhone 8 and so far it is awesome. LOVE VERISON 🤟🏼🤟🏼

Always friendly service always fast. I don’t think I’ve ever waited to speak to someone and they answer the phone when you call also

The people here are very knowledgeable, friendly, very nice to work with. Will continue to shop here!!

I love doing business with this store! I am in there in a regular basis and Nik, Andrew, and Scott always go the extra mile to make sure my needs are met and questions are answered. They know me by name and their customer service is excellent!

Thank you Marissa for all the great help with the new phones!

Marissa and the digital store on war memorial Rd in Peoria,il did me a great favor and service.

Even though there was no sale involved, these guys went above and beyond to try and fix my iPhone! They made a terrible situation tolerable and were so easy work with. I will definitely go there again for any and all Verizon needs!!

These guys are the best!!!! Took care of my issue with my phone!! Going to a lifetime customer!!!

Customer service as refreshing as fecal flavored tooth paste.

Matthew was very helpful. He was a blast having as my rep. So happy I came back to verizon.

Upgraded to the Pixel 3 XL today at the TDS location on War Memorial in Peoria with Christa. Excellent experience.

Great experience with above average customer service

Had a great experience. Helped me get just what I was looking for.

I was looking for a good deal but criket and boost have there prepaid at 100 all unlimited well Verizon wanted me to pay 110 for two prepaid phone plan just two phones unlimited and if I added two more lines it would be 260 a month not 100 a month like IAM paying now so to me why would I pay more when my service is good enough for me and not pay almost 200 for each phone plus the start up fee in Wich is a ripe off

This is the store I recommend to people of all the Verizon stores in Peoria. However every single person in the store is new so I have forgotten the name of the guy that helped me.

Changed phones. Ben was helpful and present in assisting me with all my questions! I will always recommend this store!