I’ve been to this sporting goods store a couple of times and I’m really glad I found it. It’s super close to my house and the employees here are very nice and knowledgeable. I dropped in and bought a nice yellow jacket archery target that works perfectly for my wicked Mathews Crossbow and then went back and bought some Nike Golf shoes (which I got a great deal on cuz they were on clearance) and some Nike flip flops…..they got a lot of flip flop styles and colors which surprised me. I’d recommend this location for anyone looking for sporting goods or gear, they had quite a bit of clothing to select from as well as shoes…..and pretty much anything to do with sports they got it!! Check them out!!
Tony in the shoe area is awesome. Staff could really learn something from this young man. So friendly and helpful. Greeting everyone. Working when there is so many people around and with a smile. Kid deserves to be recognized! Out working managers there and cashiers with personality and knowledge. Good job sir!
Sports emergency at 5pm. Needed specific softball pants for my daughter for Championship Sunday. I called everywhere around and no one had anything in stock after they “checked”. Taylor found me some at another store and told me she had larger sizes at her store. Thank the lord she did cause we needed a bigger size. I a time crisis Taylor and this store pulled through for me. Thank you Taylor and the staff. I will do all of my business with this Big 5 from now on. Multi sport, multi child family thanks you!!!!
Great service at this location. Greeted every time and times I have been there longer had an associate ask me if they could help.
This place has great sales especially there one day deals they send me daily
I always find good deals on shoes here. They have good quality and not a huge store so I dont have to spend all day walking around just to get specific things I need. Very nice and friendly staff.
Big 5 was great to visit. Always approached with great customer service. Always greatful to help and guide for products needed. Excellent and Exclusive service!
Great staff, good service and I got just what I wanted
The gentleman that assisted us was very personable and knowledgeable about the products that we were looking at. More than one associate asked if we needed assistance and the cashier was very helpful in the question that we had. The store was very clean and the shelves were not in a disarray like other stores. Well definitely be back. I wish I remembered the associate who helped us pick the best shoe.
So glad theyre still here! Always helpful and patient. They keep an up to date, properly seasonal inventory. I always look forward to trips there!
Bought some tennis shoe for my kid. Place was decent. Wasnt too impressed, but the shoe guy was great. I will try it again as they are close to me.
Love this place and the deals and specials they have to help is very helpful every time I go over there they help me load the big stuff in my truck and theyre very knowledgeable great people
Very helpful and attentive staff. Helpful, while social distancing..Very clean and organized store.
The associate in shoe area was so friendly and professional that I actually bought two pairs of shoes
Cool store with unique things for camping and fishing...
I have some selection for bass more than others
Small location a little cluttered, still a great place for purchasing sporting goods
Im in the store now and even with how bad I look they have been nothing but respectful and not treated me like Im a bad guy, the lady who helped me whent above and beyond and didnt treat me any different than any other customer, in fact none of them did, so I completely recommend this place good job honestly.
I went to check out a mens mountain bike that was advertised in their email flyer indicating that an assembled bike would be available. When I arrived, the three available bikes were just sitting in the middle of the floor stacked together. I asked if they had an assembled bike and the man working there told me, this is how they are, we dont do anything else. Pretty cavalier attitude if you want to make a sale.
Seems like you go to different stores and they dont carry the same thing and customer service is lagging.
I usually call to see if they have the sale items in stock. When they do I ask to have the item brought to the counter for easy purchase. The staff have always been helpful and kind. Note they have various types of sales, you must let them know the item price. I recently bought 2 sleep bags that were $ 27.99 and charged me 29.99.
Really good costumer service ! Asked if we needed help with anything a couple times, which is definitely good to ask. In these interesting times, these employees are doing well to take care of themselves, and the store. Great place!
It serves its purpose, they go through lots of employees
Great service up front but hardly any when it came to the boots and shoes
The store was nice and clean, staff is very helpful and ready to assist with answers to your questions. During my visit all of the employees were wearing masks. Depending on what youre shopping for you may run into a sale or a bargain.
They had what I wanted and it was on sale I was in and out very quickly and they were very nice to me.
Good quality low prices
This is a very small store. They never seem to have sale items in stock. And dont carry a lot of variety of items. I get lucky once in awhile but generally speaking they dont have what Im looking for most times. The go to answer for them is Im sorry we do not have it in stock here let me send you to another store. But if I wanted to go to another store I would have.
Customer service was excellent
This chain of stores has the lowest prices of shoes. Also a very large selection. Nice looking shoes for picky people like me
Visited the location on 91st ave in Peoria a short time ago, we were looking for some sporting items for Christmas Angel requests, thats when we met Tyler, he was a wealth of information concerning skate boards, we had tons of questions of which he answered, even help us figure out what combinations would give us the most for our money. Of course once you pick a skate board, you need the things to go with it, elbow, knee pads, wrist guard, helmet. When all was said and done, he came to us with a card for 25% off, and said since your doing something nice for someone else, I can do something nice for you, he didnt have to, but we were grateful for the gesture, which means a few more gifts for those who dont have. Thank you again Tyler for your kindness. Who knows maybe we can help the next female Tony Hawks.
Went looking for an Olympic Weight Bar, yep they had it! Great price friendly staff!
Stopped in to get a hiking day pass. Friendly and helpful employee.
I really love the store but Im so disappointed in the size selections on sneakers, running and walking shoes for women. I buy running and workout shoes all the time. Im obsessed with workout shoes im a size 10 1/2 -11And 99.9% of the time the biggest size for women is 9. Both my sister and I wear 10 or 11 because seems tall women have tendency to have large feet. I would love to benefit from your amazing sales so hopefully somewhere in your corporation my request is received.Patricia [email protected]
Great new spot for us. From shoes and apparel to outdoors and sports equipment. Boom Baby. Big 5 has it all. Great choices and nicely priced. The Family and I are down with Big 5 💪😎💪
Small store expensive place
Tyler and his staff are phenomenal. They were very informative and helpful. This place had some awesome prices and deals. Highly recommend
Its a pretty decent store
Not much in the way of selection. But decent prices sometimes.
Great deals the young man in the shoe department i give him10 stars excellent customer service skills. The young Lady the cashed me out great skills. Love these People. I have been wanting these Chicago Roller Skates since i was 18 had a pair when I was younger but dont remember what happened to them but I finally found my skates I am 52 years old and about to roller skate and get in shape all day long thank you
They kept my items on hold for me when I called...very helpful store employees
Great staff. Fun experience.
Carries items we wanted
Paid the store visit for a new pair of shoes. The staff was friendly and helpful finding me what I was after. During my visit the store wasnt very crowded so I was in and out very rapidly.
I love shopping here. The employees are very nice and helpful.
Great store and staff!! Excellent customer service!
Very nice people helped me carry my item outside to my car.
The manager here he was great.. I always buy my work shoes here. They had a sale on my work shoes but the sale ended the day before I made it in.. The manager still gave me the sales price.. I would recommend anyone to shop at Big 5 Sporting Goods.. Friendly staff as well...
Good selection of shoes
Found my Dip machine for a reasonable price!!!
Do to the mask order my wife was not allowed in (she has trouble breathing with a mask). The manager came out to help her get what she needed. I was lagging behind and was able to get in. He helped me with Avery thing I needed. Thank you.
Great stuff
Love buying sale shoes here.
Good service .. very friendly, really helpful 👍 .. the gentlemen at the register was very polite . Thank you I highly recommend
Great gift ideas.
Friendly and helpful staff.
Never have half of inventory in there sales
I found the hiking boots I needI felt sorry for the employees having to put up with last minute, cranky Christmas shoppers
The 5 is for Customer Service at the 91st Ave and Olive Store in Peoria, AZ was great they located a second item in the correct size at the Metrocenter store. I went to the Metrocenter store to pick up the item. The customer service at the Metrocenter store needs improvement their rating should be a 2 the clerk acted like she was doing me a favor to wait on me.
Always great service
Love this place. Good selection, great prices. Not the finest quality but good, reliable products. Wait for their sales to get even better prices. Half the store is on sale each week.
Good store good price
Lots of good stuff but couldnt find outdoor court shoes suitable for pickleball.
The whole time I was followed by two employees. We were the only Latinos there was asked four times what we needed.Told them we are looking around. I was looking for some items, I just left.Since I felt I was being treated as a thief since there was other customers and they werent being followed like we were.
Big 5 is a great store. Always has great sales. Helpful staff.
Their sales are really good, I am there at least once a month.
Great deals can be found here. Make sure that you are connected with their emails to get additional savings in addition to their ads.
Good customer service, safety minded, and had an item that I been unable to find in stock on line or in other stores. ✌
Great place for any kind of sports or outdoor enthusiasts:)))
Got some good summer deal.Lots of sporting to camping items to choose from... store staff helpful..and friendly...
Great representative of the brand and the staff is exceptionally friendly. Would definitely shop here in the future!
Helpful friendly affordable and they do returns without any hassle.
They never have anything and their customer service is poor.......what elseThey no nothing about their product they sell.....
The store has a good variety of ammunition and shooting accessories. Not top end stuff, but functional and affordable. The staff are usually friendly and helpful. The only downside is the store is extremely cramped. They put 10 pounds of crap in a 5 pound bag.
Bought hikers. Once again they had what I was looking for at a price well inside of what I budgeted.
This store has just about any sporting good product you want
Always helpful. Good selection. Little of everything sporting related.
Great deals and full inventory on hand!
Good service friendly
They have a large selection in shoes and great customer service!! Everyone is super nice and very helpful! Definitely will come back!
Good stuff
Went in last min looking for cleats and employees were very helpful and patient even though it was closing time
When they advertise an item, and not have even one in stock, it leaves a customer wondering if this is the bait and switch scheme. What a waste of time for the consumer! Not the first time for this behavior.
Very Friendly! Very comfortable shopping there. Will and have recommended to friends and family this place to shop. Great Sales!
Something to be said for brick and mortar. You might find a better price online or at a big box store every once in a while, but you will not get the knowledge, customer service, or the product value you will get here... EVER!
Great prices and friendly staff
Very helpful and kind. Everything I wanted was in stock.
Always a great deal of savings on the shoes that I purchase here. Also get their emails and daily savings coupons that you can print out and use in the store or online.
Place is okay, nothing really for camping which is what I went for. Browsed around through the store and wasnt impressed with the rest. Its like they have whats pictured and nothing else. I would say its the convenience store of outdoor.
I bought my exercising machine here great place to buy other things sports equipment for my kids when they play flag football and soccer and you can get other things here too
Good prices, good shoes and good customer service
Staff was very helpful.
Nice little store, got a bit of everything and stuff you cant find anywhere else, camping,fishing,sporting, shoes and more, if youve never been do so
One guy kept talking to me and didnt really seem like he knew what he was doing. He kept real close to me and wouldnt let me shop, Cory, I think was his name. Anyways, I wont be coming back to this location and I will tell all my friends and family to avoid this place. Other than that employee, the store was not clean. Other employees looked miserable. The cashier looked like she was given busy work and focused on the busy work instead of helping customers. Once I was ready to check out, the cashier asked me way too many questions. My zip code, if I wanted a bag, and to sign up for some eteam. If I wanted to sign up for coupons they should have a sign to let me know I can sign up, rather than having an unenthusiastic employee ask me for my email.
Love this little store, there is alot of good choices for such a small location
Cheep 👞